[Q] Freezing while watching video /No audio when calling/No ringing sound - Nexus 4 Q&A, Help & Troubleshooting

NEXUS 4.... Sound does not work when I make a call or someone give a call so I can not hear caller and he can not hear me. Also phone is not ringing only vibrating. And when I am watching video so sound disappears and then phone freeze. It seems like sound makes all this issues like when device can not play sound so phone freeze. Then I can only restart/reboot phone and it helps for a while {when I am lucky so it does not freeze all day}. These issues did not happen after upgrading android version. I bought this device as new in U.S and I came back to Europe before I tried if phone works. So I am having this issues since I bought this phone. And I gave it to phone repairman to check what is wrong. He said that speaker/microphone works. He reinstaled software twice but it does not helped...then he said that he has no idea how to fix it.
I will appreciate any tips/advices.
Thanks in advance.

Related

HELP NEEDED!!! No Sound whatsoever

Hello,
i seriously need help.
Until this morning, my X1 worked. Over the last few days I was playing around a bit with various TF3D options, etc. I should note that I did not touch the ROM.
Then suddenly my phone gave no sound anymore.
No audible resonse to a stilus click on the screen.
No sound from FM radio.
No sound from phone (neither ring nor can I hear the caller).
(Vibra alarm works when activated though)
When switching to speakerphone I hear a very soft static crackle when doing the switch. Just as if the speaker is turned on. But then - no sound at all.
No microphone function on phone (caller cannot hear me).
No sound via headphones on phone.
No sound via headphones on MP3 playback.
Everything else appart from sound works. Even the phone can make a connection when calling - you just hear nothing.
I tried a soft reset. Nothing - still no sound.
Then I tried a hard reset:
Obviously the hardware of my speaker is ok. Because when I make a hard reset, there is the "pling" sound to inform me, that I should calibrate my screen.
Then there is another "pling" when the message appear, asking if I want to get the automatic provider settings updated.
But afterwards - no sound at all in the whole phone.
Then I went to update the ROM, thinking I might have (no idea how, but you never know) done something to audio drivers. I replaced my German T-Mobile ROM with the prepared German ROM without branding from this thread:
http://forum.xda-developers.com/showthread.php?t=446070
But still - same result as above.
Anyone got any idea?
Really nobody having any helpful comment?
did you try to change the radio??
I flashed a whole new ROM - same problem persists.
Besides: It´s not a Radio problem because system sounds and MP3 playback don't have any sound either.
Stating the obvious
Sorry to state the obvious but it sounds like the connection or the speaker module has gone. Have you recently tried the head phones on the X1? please see below link for a possible reason.
http://forum.xda-developers.com/showthread.php?t=282553
excersise your right to return
Regards,
Creamy-Goodness
Hello Creamy-Goodness,
thanks for you input.
If there was somewhere a hardware switch for sound output to speaker or headphones (which I doubt) that is stuck, it would not explain why I have neither sound in speaker NOR headphones. (One would assume that depending on the position of the switch at least one of the two should work.)
Apart from that I only tried the headphones to troubleshoot the problem after I found out there was no sound.
Nevertheless interesting, that this happens to other devices.
Speaker module cannot have gone either. There is an audible system sound from speaker right after hard reset to inform me that I need to calibrate the screen - but no sound anymore afterwards.
I will try to have the device swapped next week.
reg. sound issue
I'm suffering from the same problem here.
it only freggin vibrates.
TheMobilist said:
I flashed a whole new ROM - same problem persists.
Click to expand...
Click to collapse
Usually there is a simple fix which involves replacing a DLL, but not in this case of course - unless that ROM includes the bad DLL. I seem to remember it was a problem which occured after installing TF3D, but I couldn't find anything when searching just now.
It might be worth you checking the ear-speaker sound (make a phone call), as there is always the possibility that sound is being re-directed or intercepted (by something like Troca2). Check what programs and services are running.
Tests should be done with a known-to-work-fine-ROM of course.
Okay, I finally got the original ROM to flash the X1 back.
And strangely - when after one week of not using it I turned it on again to flash the phone, I got my sound back.
I have absolutely no idea what happened and why, but I am glad that I do not have to send it back.
@k_ash82
What I did is:
Turned my X1 off (not just stand-by), really off.
Waited one week.
Switched it on again.
I had my sound back.
No idea why, but maybe that works for you as well?
Just try it and please post your experience.
It would be very kind of you to share the german t-mobile stock rom with the community . Perhaps it could be added to "Xperia ROM and Guides" Thread, too.
I have no sound sometimes with this rom
http://forum.xda-developers.com/showthread.php?t=460190.
After switch off and turn on the phone again the sound is back.
Karsten
i have original sony rom (no branding) and also the same problems
no sound after a while (sometimes when phone goes in standby, sometimes just without a reason)
cannot play any sound in no application (media player,core player,etc) also the phone ringing or sms sound is off.
but the most annoying thing is, i can make a call, the call goes through, but I can hear nothing from the called person.
sometimes it works when i switch of the phone and restart, but sometimes I have to do 4 or 5 restarts.
the phone is now 1 week old, an I haven't installed Touch3D or anything like that, because I made hardreset and left the original configuration on factory settings, just to make sure, that it's no software error.
anyone got a solve for this problem actually?
if I ask google, there are many people with this problem, but no solve found till now
i have an issue with the speaker too but not exactly the same as the one described above.
my speaker still plays sound but it is about 10% of the original volume when it is already set to loudest (you have to put your ear right next to the speaker to hear the sound)
after i re-flashed the rom, it worked normally for about half a day until the problem returned
can anyone please help??
i keep missing my calls ><
thanks
this is a well known issue on some X1 phones ! you cant fix this with any software-update because it is hardware related. some x1 phones have it like every 2 weeks, others 3-4 times a day. most of the time you can just reset your phone but this is not a solution.
you have to send it back to SE in exchange for a new one.
i called my provider (o2) and they delivered a new x1 _on the next day_ in exchange (they have a 48 hrs delivery/pickup/return service).
the new phone works just fine !
- QuadWord

No sound (kinda) after android

Hi everyone, I hope one of you can help me out.
I bought a vogue on eBay to play with the android OS. I loved android, but I had an issue... When I called someone they couldn't hear me but I could hear them. Also none of the sound notifications were working... no incoming calls, no music files... it looked like the software was working, but I couldn't hear anything.
The sound was working fine before I converted to android (directly from the phone not the SD card), so I flashed to a WM rom... still the same issue. I can hear everything perfectly fine when I call my voice mail, but people can't hear me when I call them, and none of my sound files make any noise even though it looks like media player is playing them properly.
I flashed to the Sprint stock rom for the Vogue, and still the same issue...
Can someone please help me? I have no idea what to do.
^_^ said:
Hi everyone, I hope one of you can help me out.
I bought a vogue on eBay to play with the android OS. I loved android, but I had an issue... When I called someone they couldn't hear me but I could hear them. Also none of the sound notifications were working... no incoming calls, no music files... it looked like the software was working, but I couldn't hear anything.
The sound was working fine before I converted to android (directly from the phone not the SD card), so I flashed to a WM rom... still the same issue. I can hear everything perfectly fine when I call my voice mail, but people can't hear me when I call them, and none of my sound files make any noise even though it looks like media player is playing them properly.
I flashed to the Sprint stock rom for the Vogue, and still the same issue...
Can someone please help me? I have no idea what to do.
Click to expand...
Click to collapse
Long shot, but did you check the device before flashing anything? Was it working when you got it off ebay?
Did you do a hard reset after flashing WM?
Yes, it was working when I bought it. The receiver is now working (people can hear me when i make a phone call), but the speaker on the back, the one used for speakerphone, is still not working.
I've done a hard reset, nothing changed. I'm going to take it into a repair store and see if it's a hardware issue... I have no idea why it would be though. All I did was mess with the software.
^_^ said:
Yes, it was working when I bought it. The receiver is now working (people can hear me when i make a phone call), but the speaker on the back, the one used for speakerphone, is still not working.
I've done a hard reset, nothing changed. I'm going to take it into a repair store and see if it's a hardware issue... I have no idea why it would be though. All I did was mess with the software.
Click to expand...
Click to collapse
It could be that flashing to Android messed up something in the speaker... again, another long shot!

[Q] No Luck with In-Call Audio - Mango??

Hi Guys,
I know this is an existing issue but it is definitely something that either everyone has given up on, or has been blessed with a fix post Mango and Samsung firmware updates.
I am still experiencing the issue with the latest Mango and Samsung firmware updates so am slightly annoyed the issue seems unaddressed.
As I have a fresh install of my phone (was previously chevron unlocked) and updated all the way to Mango + Samsung updates, I am still suffering from the following:
- In call audio is just bearable when volume is maxed out
- In call audio sounds broken > When I am in the presence of loud noise like a noisy cafeteria or train station, My phone decides to cut the voice of the person at the other end of my call (it seems like the phone thinks I'm talking so clears the other person from noise...)
If someone has a solid fix for this, can you please provide assistance?
I have brought my phone into Samsung Repairs and they said there is no problems (obviously didn't trouble shoot calls). Having 2G only fixes the audio issue.
Hope to hear from the masses soon!
Cheers
No Luck with in-call Audio too...
Hi...
I am facing the same issue, already updated it with latest KH5, even the samsung driver.... Still no sound in-call...
I notice there's a patent,
1) If restarted the phone, without receiving any calls, I can call out normally, the 3rd party can hear. (sometimes VERY SELDOME 3rd party can't hear, maybe Omnia 7 muted)....
2) Problem arise when the phone receive phone call.... the Silent in-call problem arise... after that, the calls that I made out, also the same, in-call silent problem... (The 3rd party mention he/she can hear me clearly, only that Omnia speaker silent).
3) I too notice that the software will be laggy or hang a bit... as I try to End-call, i took some time, I can too see the call timer freezes...
Any advised from the Masters and Gurus here?
Thank you.

Phone speaker cuts out

I just got a refurbished Galaxy S4 from Best Buy after breaking the screen on my LG Optimus G. I took the phone home and rooted it, but now I realized I'm having an issue with the speaker for the earpiece. Whenever I try to make a phone call, I can hear the other person for a couple seconds, then it just cuts out. Other person can still hear me, I just can't hear them. I hang up and try again, but can't hear anything then from the beginning. I found that if I go into voicemail, it will play a message just fine from there through the speaker and basically resets it so I can hear part of a phone call again before it breaks out again. Phone is stock 4.3 rooted with nothing removed or frozen yet. Really appreciate any help anyone can offer, either on how to fix this or how to unroot it to take it back to Best Buy if that is needed. Thanks.
Anybody have any idea what's going on here? This is getting really annoying and I would really like to try and get it fixed. Thanks.

No sound coming from earpiece - software related pleeeease help!!!

Hey guys, so I've been having a horrible issue with this phone and I can't for the love of god find the reason behind it.
Sometimes my earpiece just doesn't work, be it for calls or anything else. In fact, if I press the play button on a whatsapp voice note and put the phone to my ear even though it turns the screen off it actually pauses the audio, which may already be an indicative that the problem isn't hardware related, as it would just keep playing with no sound coming out if the problem was the actual speaker. This problem comes and goes (but it's there 80% of the time) and when the earpiece works sound is loud and clear. When I reset the phone, it worked all the time, but as soon as I install my apps and all, problem comes back. I really need help to find out what's causing it... Is there a way for me to know if a specific process from some app is doing it? Has anyone had a similar problem??? My phone simply can't be used as a phone right now =(
If u r sure it is software related reflash the software via Odin
Sent from my HTC 10 using Tapatalk

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