Related
Was made ware of this issue today in posts on other EVO 4G forums and was wondering if any XDA users noticed the problem. Searched to see if this was already posted here, but didn't come up with any threads.
Photo of an example found here; http://i50.tinypic.com/2hrhcie.jpg
Originally found posted here;
http://forum.androidcentral.com/htc-evo-4g/20041-power-button-crack-check-your-phone.html
http://forum.ppcgeeks.com/showthread.php?t=127843
Mines cracked going to the screen and not the battery.
How did this happen?!
lol @clockcycle, you're making the rounds aren't you?
after seeing your thread at sprintusers I stopped by a Sprint store near my house and showed them. They said they would definitely replace it... if they had any in stock...
TheMayer78
nebenezer said:
lol @clockcycle, you're making the rounds aren't you?
after seeing your thread at sprintusers I stopped by a Sprint store near my house and showed them. They said they would definitely replace it... if they had any in stock...
TheMayer78
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I waited 30 days to get a replacement swap out for screen seperation. Now its out of that 30 days and RS says they can't do it now.
BS.
Why would they u had to hit it on something
Sent from my Evo on on the Now network from Sprint
oh and duck Apple
kwajr said:
Why would they u had to hit it on something
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Click to collapse
Nope. I treat my phones probably better than just about anything. I've never dropped it or hit it on anything. That's evident by the complete absence of any scuffs or scratches anywhere else on the phone.
Also I didn't go in all pissed off or bothered, I just told him I found a defect and asked him his opinion about it
Got the same frikken issue. I had just made the decision to keep the phone today too. I can get a replacement but i am worried whether they'll fix the hole for rooting on the new unit.
Never dropped it. I do believe it could be from holding the power button combo when tryin to boot into recovery early in this EVO's life.
I noticed this awhile ago, i don't notice it unless i'm running my fingernail along it
DAMN IT! I just checked mine and there is a crack. I've NEVER dropped my phone either.
Weak sauce!
Crack free, going on 1 month
Yup, i have one also, but it doesnt bother me at all TBH
Nothing here, so far
I don't have one either, and I did drop my phone once. It was in a hard case, and it fell on carpet.
i don't have one.i think my invisible shield is helping hold it all together.
Sent from my PC36100 using the XDA mobile application powered by Tapatalk one.
Yeah I have it on mine. My original store said they'd replace it but the one where I'm at now called it a cosmetic defect and they wouldn't do anything. I haven't even done anything to damage it.
sent from my Evo beast
mrono said:
I noticed this awhile ago, i don't notice it unless i'm running my fingernail along it
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SPENONE said:
Yup, i have one also, but it doesnt bother me at all TBH
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Likewise, its very difficult to see but it does bring out my ocd just a little. I think I'll stop at the Sprint repair center tomorrow. If they want to replace it with a new one I'll probably let them
biggest problem i see with this is that if the other side cracks the we may well lose a power button.
DANG IT! Mine is, cracked up toward screen/speaker. That kind of sucks, but it is kind of invisible, too.
I'll call Sprint tomorrow and see if they'll believe that it happened on its own.
What's up with Sprint chat lately, anyway? It is always off line.
No crack, and dropped it on pavement a couple of weeks ago, no case.
Mine is cracked. Didn't even notice it though until I read this thread.
Just to apologize in advance to posting this thread.
I really need help on a choice im on the fence about since next week I will lose my 30 day return period.
Here it is 5 Nexus S's later and almost every unit had a different problem.
1st: soft resets at least 4 times a day.
2nd: wifi doesn't work
3rd: massive screen banding.
4th: back button did not respond to touch.
Now: screen coating is peeling.
I love Gingerbread! Its going to be really hard giving this away. I love the design and profile of this phone.
I've convinced myself that its ok for the weak wifi signal and a Gps that doesn't lock as good as other phones.
I'm torn between returning it or sending it in for repair.
I also have owned every Tmobile smartphone (MT4G, G2, Vibrant), I could exchange it for one of those.
Why lol does the best phone ive seen in a while have to be seriously half-assed.
Not because of the features but because of all those problems I put above.
I want something that works pretty solid and software mix but it looks the world is in capable of doing this.
Thanks And hope some one with patience can help me out.
Idk man I just picked up nexus s today from bestbuy, I had the vibrant and the problems you've had software/device related I have not seen on mine. Mine just OTA updated about 2 hrs ago to 2.3.1. I havent had it long enough to comment on peeling but ya.
Its solid device to me so far, But I understand what your saying after 5 NS later.
Yeah I really dont feel disappointed. Just sad. lol
I dont want to send it in because thats 2 weeks without it And I HATE Samsung especially their costumer support!
Well I know ur sad about it, But in order for stuff to be changed its gotta cost samsung money that all these phones r coming back. I mean its a shame, but maybe you still have a old android phone to hold ya over?
Nope lol I sold my nexus one....worst mistake of my life I guess Ill just do the return and hopefully my patience will pay off.
What sucks is that even after six months Samsung wont improve this phone as far as defects go. Look at the vibrant lol
If you have a good one with no problems hold on to it man because I wish my luck was good enough to have a good one.
On my third one here, will use vmy black tie for another eventually. Shop around. I went to different best buys. Some get bad batched. One had 10 all with the creased glass screen. Another had none. Some of these phones were made days before the launch so though its disappointing, I believe there are good ones. I have one now but the stupid platinum case already scratched my phone.
Sent from my Nexus S using XDA App
Like the poster above me, I would try to exchange at a completely different Best Buy. Bad batches are called so for a reason--the entire batch may be faulty.
I picked up my Nexus S at 8:00AM Launch Day and haven't had a single issue with it at all. I had to go through three MT4Gs before I returned it completely, and three G2s before I was satisfied with the last one(it still had issues, but at that point, I was tired of dealing with it). And on the screen coating thing: I don't know what coating people are talking about and if there is such a coating, then I think alot of folks are expecting too much out of it. Review/unboxing videos and my own device had fingerprints showing up the second people started using it. Do folks honestly expect touchscreen phones not to show fingerprints/smudges ever? That's unrealistic, imo.
And it's only under direct light(i.e. a directional lamp pointed right at it) that I see them at all. In day to day use, it's not an issue for me.
story like this, makes me feel a really really lucky guy, since i ordered mine by mail.
it'd have been a nightmare if it had any of those defects
I appreciate all the insight so far.....
If i do go back to an old one it would probably be the G2
but Im thinking of getting another one and fit it with a screen protector right away to stop this peeling garbage.
AllGamer said:
story like this, makes me feel a really really lucky guy, since i ordered mine by mail.
it'd have been a nightmare if it had any of those defects
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hahaha
you reminded me of my friend who bought an iphone 4 the other day and he is like you " and me " he found a dead black pixel in the middle of the screen. the poor bastard couldnt sleep the night. stairing at it all the time. he knew he can go to apple store in the morning the next day. but still he couldnt sleep about it.
when he told me, i was crying laughing at him.
Im just going to call it quits with samsung lol They should just stick to TVs
I got a Led 40 inch and no problems!!
Im never going to get a samsung phone again and im going to make sure I book mark this sucker so if I do feel tempted Ill look back at my self hahahah
Oh and ll_l_x_l_ll, man i did have that problem with the vibrant and I lost some sleep on that man for real lol
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
ericc191 said:
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
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Nice investment lol
ericc191 said:
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
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i just wana go OT for 1 post if the OP doesnt mind.
since you are in the know about Sandy Bridge. can you please tell me why for example should i upgrade from I7 ?
i mean, whats the real difference here ?
please keep in mind that most of my gaming on ps3 or 360. i dont play pc games much if any " the only games i played are crysis 1 and warheads"
azzeh3 said:
Nope lol I sold my nexus one....worst mistake of my life I guess Ill just do the return and hopefully my patience will pay off.
What sucks is that even after six months Samsung wont improve this phone as far as defects go. Look at the vibrant lol
If you have a good one with no problems hold on to it man because I wish my luck was good enough to have a good one.
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You just had a run of bad luck. It sucks but it happens to all of us at one point or another. Just keep trying and you will get a good one. It will be totally worth it
tommyz2kool said:
You just had a run of bad luck. It sucks but it happens to all of us at one point or another. Just keep trying and you will get a good one. It will be totally worth it
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I should but its my 5th!!!! what kind of luck is that?
Sounds staged, like im forced to get bad ones lol
azzeh3 said:
I should but its my 5th!!!! what kind of luck is that?
Sounds staged, like im forced to get bad ones lol
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Have you tried returning your phone at another best buy? (if you can) as others have said, if your local store has a bad batch and sales are low you may keep getting units from the same batch.
Depending on the staff, you could also ask about the number of returns that store has had recently.
Seems a shame after 5 phones not to try once more in the hope you get a good one!
Highland3r said:
Have you tried returning your phone at another best buy? (if you can) as others have said, if your local store has a bad batch and sales are low you may keep getting units from the same batch.
Depending on the staff, you could also ask about the number of returns that store has had recently.
Seems a shame after 5 phones not to try once more in the hope you get a good one!
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Click to collapse
I think ill return it and order it online instead maybe that will change my luck
Sent from my Nexus S using XDA App
azzeh3 said:
I think ill return it and order it online instead maybe that will change my luck
Sent from my Nexus S using XDA App
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This doesn't sound like a bad idea whatsoever. Seriously... I'm on my 4th SNS. I just love it too much to give up. I did two swaps at one best buy, fully returned it and drove to another one. This one seems solid now, and I have a month if I change my mind, but if that's the case, I'll return it and go online. Sounds like you guys have been having luck, no?
If you look for defects you're going to find them.
Sent from my Nexus S using XDA App
Oh and sorry to all the princesses on here who cant even wait for a person to sleep through the night before bring out the lynch mob and pitch forks.
Next time I will PM each one of you individually so you will get minute by minute updates of my life.
ANYWAY
Is this have any value for me to keep in parts.
It powers on but the LED screen does not come up, about all that seems usefull to me is the back and battery. Is there anything else worth saving?
No insurance on the phone? I was going to say get a replacement screen on ebay but I just checked the prices and my god its not worth it.
Would probably be worth keeping it. Parts prices will fall in the next few months and could replace the screen pretty cheaply if you hold on to it.
Why did you not ask this question in the other thread you started?
I'll buy it off of you. pm me
You could use the HDMI out and use it as a Linux PC.
*shruggs*
holy crap what did you do to it
Jfree3000 said:
No insurance on the phone? I was going to say get a replacement screen on ebay but I just checked the prices and my god its not worth it.
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Vdubtx said:
Would probably be worth keeping it. Parts prices will fall in the next few months and could replace the screen pretty cheaply if you hold on to it.
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I need the actual LED display also, not just the glass.
I do have insurance, but at the time it was still on the road so I claimed it lost, it was still there when I came back home so I picked it up.
dhmgejs said:
holy crap what did you do to it
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Forgot it on top of the car and did a little driving, got ran over when it fell off
jcbofkc said:
Why did you not ask this question in the other thread you started?
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It go over ran by ignorant people so it got shut down
mikeschevelle said:
It go over ran by ignorant people so it got shut down
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Fair enough. I did not notice it was locked. Good luck!
save it for a rainy day. spare battery or whatever isnt damaged. i dont see the need to start a thread to help make a decision about something that does not help anyone else on XDA.
If anything we now know, not to leave our expensive device on a car and drive away. Thank you for the insight.
mikeschevelle said:
It go over ran by ignorant people so it got shut down
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people are mad.. because..
you only post a broken galaxy s3 pic + "booo" word.
just boooo word.
it just like you somehow
make a statement that galaxy s3 is a bad and so fragile device.
which is not,
it got ran by a truck,
of course it's broke.
anyway..
just wait for the parts price down,
it's still rare and pricy for now.
Sent from Tapatalk v2.2 for Android
mikeschevelle said:
Oh and sorry to all the princesses on here who cant even wait for a person to sleep through the night before bring out the lynch mob and pitch forks.
Next time I will PM each one of you individually so you will get minute by minute updates of my life.
ANYWAY
Is this have any value for me to keep in parts.
It powers on but the LED screen does not come up, about all that seems usefull to me is the back and battery. Is there anything else worth saving?
Click to expand...
Click to collapse
300$ AU + a do it yourself video: http://youtu.be/_70-W9JjVjg
mikeschevelle said:
Oh and sorry to all the princesses on here who cant even wait for a person to sleep through the night before bring out the lynch mob and pitch forks.
Next time I will PM each one of you individually so you will get minute by minute updates of my life.
ANYWAY
Is this have any value for me to keep in parts.
It powers on but the LED screen does not come up, about all that seems usefull to me is the back and battery. Is there anything else worth saving?
Click to expand...
Click to collapse
Didn't you say you had insurance and were getting it replaced?
Don't you have to send it back?
marhensa said:
people are mad.. because..
you only post a broken galaxy s3 pic + "booo" word.
just boooo word.
it just like you somehow
make a statement that galaxy s3 is a bad and so fragile device.
which is not,
it got ran by a truck,
of course it's broke.
anyway..
just wait for the parts price down,
it's still rare and pricy for now.
Sent from Tapatalk v2.2 for Android
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I get that, but I posted late at night and got up the next morning to a lynch mob, its not like I abandoned the thread. I would have never thought anyone would intentionally damage such an expensive thread so it was rather pathetic to see that was the direction of the thread before I had a chance to respond.
Kreeker said:
Didn't you say you had insurance and were getting it replaced?
Don't you have to send it back?
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Click to collapse
I claimed it as lost, It fell off on a very busy road and I wasnt to keen on trying to stop traffic to get it. On the way home it had worked its way closer to the side of the road and traffic was a lot lighter so I decided to venture out (mainly just to see if my SD made it). I had already made the claim though as lost, since I didnt plan on trying to retrieve the phone.
mikeschevelle said:
I get that, but I posted late at night and got up the next morning to a lynch mob, its not like I abandoned the thread. I would have never thought anyone would intentionally damage such an expensive thread so it was rather pathetic to see that was the direction of the thread before I had a chance to respond.
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i feel you man. people bandwagon and gang up way too easily.
It's sad really
Sent from my SGH-T999 using xda app-developers app
My SII past away I've sent him today for repair, the issue is that it was completely dead and I was unable to revert it to stock room ...
I hope Samsung will repair it and not claim with the warranty.
Has anyone past by a similar experience? What was the end outcome?
Thanks,
Im sorry for your lose bro.
I'm sure it's in a better place now.
St0rmzx said:
I'm sure it's in a better place now.
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heheh good one :good:
St0rmzx said:
I'm sure it's in a better place now.
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LOL
I'm looking forward receiving answers from someone who has sent his SII to repair without having return to stock rom and learn from the experience.
Thank you all for the kind words on this mourning time
St0rmzx said:
I'm sure it's in a better place now.
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Click to collapse
I see what you did there
pauloviegas said:
LOL
I'm looking forward receiving answers from someone who has sent his SII to repair without having return to stock rom and learn from the experience.
Thank you all for the kind words on this mourning time
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Depends on how dead your S2 is.
My S2 was running CM9 when it died. And when it died, it died totally. No response whatsoever, even when plugging in the USB charger. In this case, I believe Samsung has no way of knowing whether I was running a custom ROM or not.
In the end my S2 was replaced free of charge. I even got a free screen change (I pointed out the infamous bright band at the top due to uneven burn out), and a new battery. Props to Samsung. Apple would probably have wanted to rape my wife and sell my firstborn into slavery.
Im sorry about your loss I think mines on its way too... its slowly going:angel:
Logi_Ca1 said:
Depends on how dead your S2 is.
My S2 was running CM9 when it died. And when it died, it died totally. No response whatsoever, even when plugging in the USB charger. In this case, I believe Samsung has no way of knowing whether I was running a custom ROM or not.
In the end my S2 was replaced free of charge. I even got a free screen change (I pointed out the infamous bright band at the top due to uneven burn out), and a new battery. Props to Samsung. Apple would probably have wanted to rape my wife and sell my firstborn into slavery.
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Mine was also really dead, also even the charger did not do anything. I hope my experience will be the same as yours. I just hope the fall down scratches will not put them in the position to say that this happen because of the fall down.
Thanx a lot for sharing your experience it is exactly what I'm looking for. :good:
I agree on APPLE, they just want your blood!!!!
pauloviegas said:
Mine was also really dead, also even the charger did not do anything. I hope my experience will be the same as yours. I just hope the fall down scratches will not put them in the position to say that this happen because of the fall down.
Thanx a lot for sharing your experience it is exactly what I'm looking for. :good:
I agree on APPLE, they just want your blood!!!!
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Click to collapse
I should clarify that the motherboard was replaced. However seeing as they also changed the screen (confirmed due to the bright band at where the notification bar would be), I wonder why they didn't just give me a brand new phone. :laugh: I can tell that the chassis was still my old one due to the presence of my screen protector.
Sorry to hear of your loss m8.
Hope u find happiness in the future. Lol:thumbup:
Keep ure chin up
Sent from my GT-I9100 using Tapatalk 2
I had a similar prob pc went off halfway through odin fried it..no life, i sent it to samsung they said it was a screen issue but not covered as it was damaged. I really do look after my phone n in disbelief i said put new screen in i want to know it works before i pay... A few day later they rung n said the mother board was damaged.(not under warranty of course) argued my case they gave a quote for screen etc etc. Ending up payin £120 had new screen n motherboard when device returned camera didnt work n was fuming as this took 3month in total. So replaced that myself. Never will i send another phone to them.
Mashable jb dori 5.69
I had a lg optimus that i formated the omap on it by mistake bug on cm7 anyway it got full warrenty they gave me a whole new phone
Phone was sitting turned off on my night stand and this is what I come home to.
Ouch! Looks like the battery swelled a bit!
perfoliate said:
Ouch! Looks like the battery swelled a bit!
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Getting the run around from Motorola, they say its physical damage which voids the warranty and they are not sure they will replace it. This is a replacement for my original which was defective but the warranty should have transferred to this one. They say they will get back to me in 24 hours after someone higher up looks at the pics I sent in. I don't use it any more as I bought an iPhone 6 and went to the dark side but they still need to replace it.
kzoodroid said:
Getting the run around from Motorola, they say its physical damage which voids the warranty and they are not sure they will replace it. [...]
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I'd say from the pics it seems obvious the damage came from the inside, where user damage most often comes from the outside.
marco_ said:
I'd say from the pics it seems obvious the damage came from the inside, where user damage most often comes from the outside.
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Users can cause damage on the inside. This is a Developer Edition, so it could be unlocked, rooted, overclocked, etc. Just saying...
fury683 said:
Users can cause damage on the inside. This is a Developer Edition, so it could be unlocked, rooted, overclocked, etc. Just saying...
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Since it is a Developer Edition unlocking the boootloader is covered in the warranty (hence the higher price).
Overclocking a device should never make the battery cook/explode. My guess is the damage was not inflicted bij an exploding X8 SOC.
kzoodroid said:
Phone was sitting turned off on my night stand and this is what I come home to.
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Was it charging?
The only thing that would have caused that is a failed battery. It appears to have puffed up to extreme levels.
Better then bursting into flames at least...
I'm glad at least it didn't caught on fire and burn down your house.
Drew66 said:
Was it charging?
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No it was turned off for a week and sitting on a table.
fury683 said:
Users can cause damage on the inside. This is a Developer Edition, so it could be unlocked, rooted, overclocked, etc. Just saying...
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Click to collapse
It's fully stock except for the unlocked bootloader and as have stated previously it was turned off and disconnected from the charger just sitting on a table.
marco_ said:
Since it is a Developer Edition unlocking the boootloader is covered in the warranty (hence the higher price).
Overclocking a device should never make the battery cook/explode. My guess is the damage was not inflicted bij an exploding X8 SOC.
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Click to collapse
The issues tech support were having last night are: 1). this is a replacement phone for my original which had cell radio issues and they weren't sure the original 1 year warranty transferred over to this one 2). physical damage voids the warranty as they assume it's caused by the user dropping it 3.) they've never heard of a battery exploding when the phone was turned off and not charging. Having the phone in hand its obviously it's from an exploded battery I offered to send it in to them so they can verify this. I was told I would hear back in 24 hours as to if they will cover it under warranty once someone higher up looked at the pics I sent in.
Kinda worried about mine doing the same. I have a dev edition as well and over time the phone's back has developed a few bulges and feels uneven to the touch. Hopefully it doesn't actually explode though. I'm not too interested in changing phones again.
Been almost 48 hours since I contacted customer support and still no word back on if they are going to cover it under warranty. If I get a replacement I'm going to sell it as I got the new iPhone 6 and am happy with it and I still have a Nexus 4 to play around with.
Hey maybe you could do us current x owners a solid and donate it to someone on the PA legacy team so we could get official PA builds. Pretty please
fakieskr8333 said:
Hey maybe you could do us current x owners a solid and donate it to someone on the PA legacy team so we could get official PA builds. Pretty please
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He'll need to send the phone in. They don't take your word it's broke and just send you a new device. ?
KJ said:
He'll need to send the phone in. They don't take your word it's broke and just send you a new device. ?
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Yea I meant send them the new phone since he won't be using it lol.
fakieskr8333 said:
Yea I meant send them the new phone since he won't be using it lol.
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Ah! I somehow doubt that's happening. ?
KJ said:
Ah! I somehow doubt that's happening. ?
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I didn't have high hopes but I thought it was worth a shot lol. Hopefully he can get it straightened out soon. It's a good thing he has another phone to use, I'd be pissed if I was phoneless this long.
Three days later and still no answer back so I contacted them again and this time got it moved to repairs escalation reports who are closed on weekends. Tech support guys on chat keep saying well that's physical damage and voids the warranty and you have to pay for repairs. The one I talked to today actually said batteries are only covered if it explodes on first few charges. WTF? Three days ago I offered to send the phone to them to verify its an exploded battery but they said no the pictures were enough. If I had bought this through a carrier I would've had a new phone by now, Verizon always replaced my defective phones on the first call no questions asked.