[Q] No sound can be heard in a call - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi. My friend has a Note 4 and it's pretty new. Recently he's been facing a rather strange problem. When receiving a call or giving a call he can't hear the other side and the other side can't hear him either! We also tested with a headphone and it didn't work... Cache wipe didn't help either. Do you have any advice on how to fix it? I can provide a logcat if that's of any help Thanks in advance.

I've forgotten the password of my previous username(a.sadeghi) and I logged out of it... I'm the same person!
Here's the logcat I took from the phone. Anything about the phone call has to be at the end of the logcat. Any help is highly appreciated!

Related

Cracking noise when calling out

Hello
I have a problem with my HD since the first day i am using it.
When i am calling OUT then almost immediatly a cracking noise is annoying me during ringing... at a random point it just stops making the noise. And everything is ok.
When someone calls IN the issue does not appear.
I think this is a software issue, because it is only during ringing and sometimes short when the other persons picks up.
Can somebody help me with this? Is there somekind of radio that fixes the problem or so? Rom is not issue because i have been using about 10 romz during ownership.
Thanks in advance
*bump*
is there nobody who can help me

[Q] First Post - JFLTCAN Samsung S4 when not on speaker no one hears me?

Hello Forum.
I hope you might be able to point me into the right direction. I recently flashed M7 CM11 onto my phone. I actually factory reset the phone using TWRP and then flashed.
My phone exhibits the same traits as in this thread:
[Q] Samsung S4 No voice during call - http://forum.xda-developers.com/showthread.php?t=2348661
I was hoping that there might be any updated guidance?
In my car on Bluetooth and while switching to hands free mode the call continues perfectly, everyone can hear me. The moment I lift the phone to my ear, no one can hear me but I can hear everyone perfectly fine.
When you listen very carefully you can discern me speaking while not on the other modes, however it is muted and crackly, barely discernible, sounds like background noise. I have attached a recording.
I did have a look at the /system/etc/snd_soc_msm/snd_soc_msm_2x_ however as much as I love Linux the actual instructions in the file read like a foreign language to me.
I like this phone, but it seems I might have to replace it? Could this be an issue on CM11 with the software itself? It started a while back when I flashed a new nightly build. Then I tried M7, then I factory reset and tried M7, nothing seems to have fixed that issue.
Google is not much help either and warranty on the phone is long gone.
I would be very grateful for any tips of tricks. Thank you.

[Q] Viber speaker phone always on -[ROM]【5.0】Google Play Edition【LRX219】-12-24-2014

[Q] Viber speaker phone always on -[ROM]【5.0】Google Play Edition【LRX219】-12-24-2014
@Danvdh and team
Simply thank you for this gift. I have on issue with Viber app that I like to share:
I am using the ROM from this page:
http://forum.xda-developers.com/showthread.php?t=2557353
Clean installed with TWRP with phone setup as new.
1. When I call someone through viber app and or receive a call through viber, speaker phone is always on and I cannot turn it off. Has anyone else have this issue and resolved it or is it some settings that I may have mistakenly ticked off?
See the attached screen shot of the viber call and you will notice that the speaker icon it greyed out and it is always greyed out. I cannot turn it off as it is greyed out.
Please help????
Apologies to bump my post here.. this is an issue here and I am hoping some one can help me. Any viber call is always on the speaker phone. How can I make viber call normally please.
Mobile phone calls work perfectly,
quick workaround
hannah187 said:
Apologies to bump my post here.. this is an issue here and I am hoping some one can help me. Any viber call is always on the speaker phone. How can I make viber call normally please.
Mobile phone calls work perfectly,
Click to expand...
Click to collapse
Hello, hannah187. I had the same issue. Just reinstall Viber and the problem will be gone. I just don't know for how long.
I'm a bit worried because I've never had such problem with the stock ROM. It's important to keep this topic alive until we have a real fix.
Thanks.
rlauritzen said:
Hello, hannah187. I had the same issue. Just reinstall Viber and the problem will be gone. I just don't know for how long.
I'm a bit worried because I've never had such problem with the stock ROM. It's important to keep this topic alive until we have a real fix.
Thanks.
Click to expand...
Click to collapse
First of all, my issue is fixed now but strange fact is I did not reinstall viber. It's just fixed now. I understand that code does not lie so perhaps I have changed some settings which may have fixed it but honestly I do not know.
I know that when I did a clean install of this ROM, viber was working correctly and I have checked it. After couple of days, I can no longer make viber call through ear piece. I only can use speaker phone.
I do not think I have changed any settings, but viber now seems to work as expected and I can make viber phone calls normally as well as through speaker phone. I do not know how this has happened.
Well it seems that I have spoken too soon. From last night, viber speaker phone icon is again greyed out, in other words, I can only make the Viber phone calls through the speaker phone and no ways to disable it. Back to square one.
Happy New Year, @Viber Team!
???????????????
funny that ...is that going to fix it
Hi.
I have similar issue with the latest version of viber at my samsung galaxy s4 i9505 android 5.0.1
When i receive or make a call with phone NOT viber the speaker turns on itself until i press the speaker two times so i hear the call not from the speaker.
I understand that it was viber fault because when i completely uninstall the viber never had this issue again.
So is there any solution so we can have viber installed without that kind of issues?

Callers can't hear me unless I am on speaker phone?

I have a lease to own contract through Straight Talk for the Galaxy S8. I am having a problem though and I was hoping I could get some feedback. I have been having a problem where callers can not hear me unless I have speaker phone on. Also I can't use OK GOOGLE. Straight Talk wrote a ticket for it and are sending me a new phone. They didn't explain why this phone is doing this. Has any one experienced this out of box or after update? The inner geek in me is plagued by what the actual problem is. Any input at all? Thanks in advanced.
-Shane

Help, need help, i am desperate. Earpiece

I got a note 7 with a problem in the earpiece speaker, at first i take it to repair-shop and they kind weld something, them the problem came back, i startin to suspect of the earpiece speaker, but them the tech guy told me that he thinks that this part is the problem, honestly i got doubts, can you help me? Also if you can tell me the name of that part above the phone it will a big help for me.
You never said what the actual problem is.
The earpiece was working? I have and issue sometimes work and sometimes not... Very rare
I am having same issue. Did you manage to fix?

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