Callers can't hear me unless I am on speaker phone? - Samsung Galaxy S8 Questions and Answers

I have a lease to own contract through Straight Talk for the Galaxy S8. I am having a problem though and I was hoping I could get some feedback. I have been having a problem where callers can not hear me unless I have speaker phone on. Also I can't use OK GOOGLE. Straight Talk wrote a ticket for it and are sending me a new phone. They didn't explain why this phone is doing this. Has any one experienced this out of box or after update? The inner geek in me is plagued by what the actual problem is. Any input at all? Thanks in advanced.
-Shane

Related

Problem: Using handsfree and getting call waiting- cant hear conversation

This has been bugging me since i got the phone
If i am on my handsfree talking to someone, and get an incoming call waiting call, the person who i am talking to can no longer hear me. its a big problem
anyone have this problem/sort it out?
is no one else getting this?
nawfalah said:
This has been bugging me since i got the phone
If i am on my handsfree talking to someone, and get an incoming call waiting call, the person who i am talking to can no longer hear me. its a big problem
anyone have this problem/sort it out?
Click to expand...
Click to collapse
My experience is that, when there is a call waiting call comes in, the speaker phone turns on by itself. You may check if you have the same situation. Your other side cannot listen to you because you are far away from your phone and the speaker phone cannot pick up your voice.
Here is the fix from the forum if your case falls into this: http://forum.xda-developers.com/showthread.php?p=3336118
zenith.ch said:
My experience is that, when there is a call waiting call comes in, the speaker phone turns on by itself. You may check if you have the same situation. Your other side cannot listen to you because you are far away from your phone and the speaker phone cannot pick up your voice.
Here is the fix from the forum if your case falls into this: http://forum.xda-developers.com/showthread.php?p=3336118
Click to expand...
Click to collapse
cheers mate thats sorted me out

Phone volume decreasing when TEXT, EMAIL, OR ANOTHER PHONE call comes in while im on

Let me start by saying I LOVE this phone. Besides the 3G issue, it is a definitely an iphone killer! But, even though there are one or two things that could be corrected, the one issue that is a bit annoying is when im on a call, and a text, another call or email comes in, it throws the call volume all the way down till I can barely hear the person. I have to put the phone on speaker, then take it off speaker so it goes back to a leveled range where I can hear the person on the other end again. Am I the only one this is happening to? Is this a software issue? If yes, will it be addressed in the next OTA update?
I have the same issue. Hoping for a fix soon.
I just discovered there is a thread about this already. Guess I should have read through all of the posts on here. But none the less, it is annoying. I really hope it's a software issue and there will be a fix soon. Since the amount of ppl experiencing this is still in the minority compared to the 3G and touchscreen issues, I hope google doesn't forget about us..

People tell me I'm hard to hear on a call?

I don't talk a lot on the phone, so it's taken a couple months to find out this issue.... When I'm talking to someone on the phone, I have to hold the phone pressed up against my face and speak a little louder than I normally do.. If I pull it away any at all, people are always saying they can't hear me or I sound really muffled.
I just called my voice mail and left a message, and this is what I've discovered as well. I knew what I said, but had problems understanding myself unless I held it right up to my face and spoke slightly louder than I've had to do with any other phone.
I heard, back in December, this was an issue and was to be fixed on the next update.... I'm now on a M29P (January release) ROM and nothing has changed.
Has anyone found this to be an issue or have you found a work around/fix for this?
I have the same issue.
When I put the phone in my neck so I have my hands free, people tell me I'm very hard to hear, and it's perfect when I hold it in a normal position...
It's quite frustrating, as I sometimes need to have my hands free..
Same here
tele_jas said:
I don't talk a lot on the phone, so it's taken a couple months to find out this issue.... When I'm talking to someone on the phone, I have to hold the phone pressed up against my face and speak a little louder than I normally do.. If I pull it away any at all, people are always saying they can't hear me or I sound really muffled.
I just called my voice mail and left a message, and this is what I've discovered as well. I knew what I said, but had problems understanding myself unless I held it right up to my face and spoke slightly louder than I've had to do with any other phone.
I heard, back in December, this was an issue and was to be fixed on the next update.... I'm now on a M29P (January release) ROM and nothing has changed.
Has anyone found this to be an issue or have you found a work around/fix for this?
Click to expand...
Click to collapse
Same happen here, it's because the noise reduction micro that the nexus 6p has back, check the small hole on the back face of the phone, when you are in a call put your finger there and they will say the same "I cannot hear you well", there are tweaks on the forums, but I have not tested yet, I used to use the speakers instead
If the phone is like 6 inches away they cant hear me, it's a noise cancelling issue, too strict.
Change in build.prop from true to disable noise cancelling.
persist.audio.fluence.voicecall=false
I had this with the very first call I made, but haven't had that complaint since
Sent from my Nexus 6P using Tapatalk
republicano said:
If the phone is like 6 inches away they cant hear me, it's a noise cancelling issue, too strict.
Change in build.prop from true to disable noise cancelling.
persist.audio.fluence.voicecall=false
Click to expand...
Click to collapse
do this. fixed mine and my mothers problem with calls being muffled
I can't fathom how this is still an issue. I get constant, i mean CONSTANT echo. People stating they hear themselves when they talk to me. I finally downloaded build prop editor as instructed here and edited persist.audio.fluence.voicecall=false as shown here. I have yet to test but it can't possibly get worse than EVERY DAMN CALL not working. Seriously , this is a phone, the tech for calls was perfected only a decade or more ago ?
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
http://www.digitaltrends.com/android/nexus-6p-microphone-issues-calls-youre-not-alone/
Look at all the people citing this as an issue here:
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
ncsuwolfs said:
do this. fixed mine and my mothers problem with calls being muffled
Click to expand...
Click to collapse
Do you have any issues when in busy areas like restaurants, bars, airports etc?
the issue is still persist even after the June OTA. is there any way we can contact Google or Huawei to fix this issue permanently ?
I really love the phone but this issue is frustrating as it is a basic need in any phone. phone calls must be ok. how it can be fixed without root.
Have the issue here too even after June update. Will be rooting to edit build prop to see if it helps since I'm not sure I'll get much of any help from Huawei's support.
republicano said:
If the phone is like 6 inches away they cant hear me, it's a noise cancelling issue, too strict.
Change in build.prop from true to disable noise cancelling.
persist.audio.fluence.voicecall=false
Click to expand...
Click to collapse
Thanks for sharing this info I jus did the edit
Sent from my Nexus 6P using Tapatalk

other end can't hear me, I'm on tmobile

So I've had this issue with several calls. One going to t-mobile, another to Verizon and another to a land line. All three said that I have constant call loss. All they hear is static, and my voice goes in and out. I was in my truck for two of the calls and in a home Depot for another. I can hear the caller on the other end, but they can't hear me. Anyone else have this issue and maybe a fix? Thanks.
Turn off VoLTE and see if it persists
Go to your phone - 3 dot menu top right corner - Call settings - VoLTE slider to off
We're you moving? Maybe slow transfer of towers. And also what other poster said.
Ya I went in and disabled volte, so far it has helped. I'll do some more calls and see if it's a good fix. Thanks.
Update, I turned off volte and I still have the same issue where they can't hear me on the other end.
Bad antennas and or mic. Try sim in another phone before exchange.
@rbiter said:
Bad antennas and or mic. Try sim in another phone before exchange.
Click to expand...
Click to collapse
This, you may have a bad unit. I know mine did that issue a couple of times but I was in a bad LTE area and had VoLTE on.
So I found out why my phone calls kept getting really muffled. Apparently the way I hold my phone my pinky would cover the mic... So now I feel dumb, but I didn't think that the mic would get muffled this easily. So if anyone has the same problem watch your finger placed.

Samsung A5 - call waiting beep is heard by myself and the person i am talking to

Hi Everyone
I am having an issue with call waiting.
When using headphones and on a call, when another call comes in, both myself and the person I am speaking with hear an audible beep. I work as a psychotherapist and conduct some sessions by phone. It is confusing for the patient I am talking to (they wonder if they are getting a call!) and also unprofessional and disruptive. I have called Samsung and they are confused themselves and can't explain it. I have tried different headphones and it doesn't seem to solve the problem. The problem doesn't occur when I am not using headphones. I have also called by mobile carrier and they say it is a phone issue.
Does anyone have any ideas?
thanks SOOOO much,
Addieto

Categories

Resources