Database Users

Warning Wing owners: callers can hear you while phone rings!

A word of caution to fellow T-Mobile Wing owners:
I've found out that (occasionally) when my phone is ringing, the microphone is on and the caller can hear everything! My wife mentioned that she notices this when she calls. She can hear the ringer, and can hear me talking to others BEFORE I answer the phone! This can be really bad! The last thing I need is someone calling and hearing me mutter "What the #$%^ does this $%^& want now?" Plus it gives a big feeling of lack of privacy.
I thought surely it was a fluke, so called my self via landline and found it happened about 1 out of 10 or 15 times.
My next thought was it was software - some 3rd party app or tweak had caused it, so I hard reset back to the default stock ROM and still had the same problem. I installed a few different cooked ROMs, and still had the same problem.
The next troubleshooting step is to rule out hardware. My brother and coworker also use a Wing. I tried the same test and found the same issue there, so it wasn't unique to my device.
I called T-Mobile support to see if there was anything they could do, and they gave me a few bonehead suggestions: swap sim cards, hard reset, make sure the battery is fully charged...
Since this issue occurs:
1. With a clean stock ROM
2. With different cooked ROMs
3. On multiple devices
I don't really know what can be done about this. All I can do is watch my mouth while my phone is ringing until the T-MO Diamond or whatever Android phone they release comes out...
Anyone have any ideas? All you other Wing owners may want to try this yourself, or ask someone who calls you often if they've noticed it!
Ryan

oh wow no wonder.
its happend to me before.
but only once so im good.
thanks for clarification

This happens to me quite frequently. If you quickly put the phone to your ear when you answer you can hear your ringtone still playing, but hear the person on the other line as well. I think it's more along the lines of a delay in your ringer shutting off rather than the mic turning on.
Just my opinion. Maybe I'm wrong.

Untalented said:
This happens to me quite frequently. If you quickly put the phone to your ear when you answer you can hear your ringtone still playing, but hear the person on the other line as well. I think it's more along the lines of a delay in your ringer shutting off rather than the mic turning on.
Just my opinion. Maybe I'm wrong.
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I do experience what you're describing, but this is different. If I leave the phone sitting on the counter, then somebody calls me, they can hear my ringer and anything going on around the phone even if I don't touch it.
It's like the phone mic occasionally turns itself on, and the caller hears the open mic instead of the normal dialing tone.
Ryan

funny thing is i can actually believe that t-mobile said "make sure the battery is fully charged"

kidnamedAlbert said:
funny thing is i can actually believe that t-mobile said "make sure the battery is fully charged"
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TMobile rocks da house *g*

You may be under FBI surveillance :
http://news.cnet.com/2100-1029_3-6140191.html?part=rss&tag=2547-1009_3-0-10&subj=news

Isn't there a setting that says "automatically answer phone after 3 rings"? Could that be it?

Bakkendance said:
You may be under FBI surveillance [/URL]
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lol!
Kar98 said:
Isn't there a setting that says "automatically answer phone after 3 rings"? Could that be it?
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But that's the thing... the phone isn't picked up. After about 30 seconds, it rolls over to voicemail and shows as a missed call...
Ryan

No audio notification for new SMS when earphones are plugged in.

Just want to check whether anyone else have the same problem as me.
When I plug in the HTC-supplied earphones, it won't beep through the speakers when a new SMS comes in, instead, it beeps through the earphones. I usually connects the earphones when I'm driving in case I have to pick up any calls but I don't stick 'em in my ears all the time, so I end up not knowing whenever a new message comes in, which is pretty annoying. But the speaker rings just fine with an incoming call with the earphones connected, no problems there whatsoever.
Anybody have any idea how to fix the problem so that the phone throws out a new message audio alert through the speakers (when the earphones are connected)?

Nobody else having the same problem??

nokes31 said:
Nobody else having the same problem??
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Well yes ive noticed it does that, but i hadn't noticed it as a problem..... Bit of annoyance i'll wager, but then you shouldnt be reading texts when driving anyway, its far more dangerous than talking on a headset, perhaps thats why?..... hehe

Finally!! I thought I was the only one having this problem!
Well, it's true that I shouldn't be reading text while driving but surely it's fine to read my text replies when I'm stopped at a red light?
Anyway, receiving a reply is probably one of the best way to confirm that my previous outgoing text didn't get stuck in the outbox.

Hehe yea, I get ya. Just playing devils advocate.
It does seem a rather strange decision.
I do however have a workaround for you, even if it is pretty grim.
Start the fm radio, activate loudspeaker, then mute the radio. Hey presto new message tone comes out of the main speaker.
I havent tested to see what effect that has on using the headset for calls, I dont drive so it's not a priority, but might be worth looking at if it is that important to you.
Edit - well it certainly still rings through teh earphones when in this state..... further testing i'll let you do.

nokes31 said:
Finally!! I thought I was the only one having this problem!
Well, it's true that I shouldn't be reading text while driving but surely it's fine to read my text replies when I'm stopped at a red light?
Anyway, receiving a reply is probably one of the best way to confirm that my previous outgoing text didn't get stuck in the outbox.
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same problem.
dont know, what i can do.

im not sure about when headphones are plugged in but sometimes i don't receive notifications when headphones aren't plugged in

Different version, yes, *problem*
This also applies to calls. I have my headphones in and walk away from the phone. It doesn't ring when the headset is plugged in! So, I constantly miss calls. Anyone have an idea about how to make it ring on the device when the headphones are plugged in???? (I really don't think it makes sense that I have a whole new discipline of plugging and unplugging the headphones all day long!)
/P

Radio static sounds when talking with a phone call

Hey as stated above I hear a minor static sound and wondering is there anyway to prevent this?
It isn't cool to hear as I hear less of the caller and the caller doesn't hear me but the statics. Happens by time by time...
Please help

It has happend to me also, but not during a call. I was hearing a sound for a while with some stops and then looping again. Restarting the phone fixed the problem.

cirnocirno said:
Hey as stated above I hear a minor static sound and wondering is there anyway to prevent this?
It isn't cool to hear as I hear less of the caller and the caller doesn't hear me but the statics. Happens by time by time...
Please help
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same happened to me,the phone went for replacement and my replacement didnt have this problem.

flipmodegr said:
same happened to me,the phone went for replacement and my replacement didnt have this problem.
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I have already replaced, this one doesn't do as much as before I asked them why it does it at all. They give me the answer of that phone is receiving too much signals and can't handle it. I am not sure what I am supposed to get by that but I said okay, as this is my second replacement.

I had the same problem... sent it for replacement but the new one not only had the same mic problem but also burned pixels... sent that one for replacement too... I'm really dissapointed from this phone...

Microphone issue on Hangout calls

Anyone else experiencing super low microphone volume when using hangout calls on speakerphone/video calls? The other person i'm calling says they can barely hear me.

oilfighter said:
Anyone else experiencing super low microphone volume when using hangout calls on speakerphone/video calls? The other person i'm calling says they can barely hear me.
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yes, very much so. I may have found a weird workaround as this was annoying me for some time. You must leave the call screen up and let the first couple rings happen with speakerphone off. Then switch to speakerphone and do not leave the screen or turn off the call screen until the call is initiated. After that mess that i stumbled upon, i could be heard much better when making a speakerphone call with hangouts. Also, make sure not to cover both the front speakers or the mic in the back. Basically you must hold the phone in your hands as I believe laying it down on either face will obstruct mics.... Obviously a flaw that should be worked out I would hop with software or hangouts updates. I have opened a complaint thread on the google hangouts forums. I suggest you go there and explain that you have the problem too so that it may be looked at a bit more...

Thanks, posted on the Hangout support forum, so one else replied and said they have the same issue as well. Unfortunately though, I can't get your trick to work for me, super low mic volume unless I put my mouth right next to the top speaker grill. Hopefully this gets fixed, I think my wife is tired of seeing my chin during video calls.

I'm experiencing the same problem but with WhatsApp calls. It also happen on normal phone calls where there's no sound coming or going out, have to hang up and try the call again.
Anyone notice the speakers are only good at 100%.. Lower it to 90-80% and I can barely hear them, standing at about 1ft - 1.5ft

No news on this? Renders speaker calls on Hangouts, Viber etc useless.
Also, where on Google Forums did you post?

Person on the other end hears their voice back --- Help

Guys, since my 6p, almost every call I make or receive, the person on the other end tells me that they are hearing what they said back. It's like an echo of what they said. I head them perfect and no issues on my end.
Anyone else having this issue?

And to add, I'm trying calls with and without case and it doesn't make a difference. Sometimes the echo for the person on the other end goes away after few minutes but most of the time it stays for the entire conversation. I also just today tried whatsapp call but same issue. Very frustrating as everything else on the phone is perfect.

I had this yesterday on WhatsApp

Any ideas? I sure can't be the only one out there with this issue.

It's a typical Google mic cancellation issue like the nexus 5 had. It will never be fixed.

scoobiesnacks said:
It's a typical Google mic cancellation issue like the nexus 5 had. It will never be fixed.
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Doesn't look so typical as Internet/forum search brings nothing being reported regarding this on Nexus 6p. Don't care what's on Nexus 5.
The problem is specific to callers on the other end of the phone hearing themselves back when they speak.

I have had the same issues. To fix I lower my volume all the way down then they say it's fine. The other option is to use speakerphone. I did read somewhere people are using their finger to cover the mic hole on the back. I'll try that today.

mikevipsr said:
I have had the same issues. To fix I lower my volume all the way down then they say it's fine. The other option is to use speakerphone. I did read somewhere people are using their finger to cover the mic hole on the back. I'll try that today.
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Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe

Lepa79 said:
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
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Here is the best temporary fix. Use a headset with a built in mic.
Also, calls over internet are more likely to get echo. Try a regular phone call, no Google voice and such either, just a regular sim number based call.

Lepa79 said:
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
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Covering the mic hole did help but if my volume was to high it would still do it. It's like the sound vibrations are getting picked up through the phone. Anyways I am rooted and romed. I may look into turning noise cancellation off.

I'm personally having this issue only when the back casing are attached to the phone or when i accidentally cover the back mic with my finger

Posting an update. It seems doing either one of the below fixes the echo callers on the other end are hearing:
1. Cover the mic at the back top of the phone during the call
2. Or Lower the volume to like half or three quarters of the way
I prefer option 2 and all is fine now.

Lepa79 said:
Doesn't look so typical as Internet/forum search brings nothing being reported regarding this on Nexus 6p. Don't care what's on Nexus 5.
The problem is specific to callers on the other end of the phone hearing themselves back when they speak.
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This is happening in quite a few different places:
http://www.techtimes.com/articles/1...one-google-says-it-is-investigating-issue.htm
http://forum.xda-developers.com/nexus-6p/help/people-tell-im-hard-to-hear-call-t3291011
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
https://www.reddit.com/r/Nexus6P/comments/3ui2i7/echo_when_talking/
https://www.reddit.com/r/Nexus6P/comments/4fh189/has_there_been_any_progress_on_in_call_echoing_or/
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
Just to name a few. I did the fix listed above because I was sick and tired of having everyone tell me they could hear themselves echoing while they talked to me.

gts24 said:
This is happening in quite a few different places:
http://www.techtimes.com/articles/1...one-google-says-it-is-investigating-issue.htm
http://forum.xda-developers.com/nexus-6p/help/people-tell-im-hard-to-hear-call-t3291011
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
https://www.reddit.com/r/Nexus6P/comments/3ui2i7/echo_when_talking/
https://www.reddit.com/r/Nexus6P/comments/4fh189/has_there_been_any_progress_on_in_call_echoing_or/
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
Just to name a few. I did the fix listed above because I was sick and tired of having everyone tell me they could hear themselves echoing while they talked to me.
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Glad my post helped someone. Cheers!
Sent from my Nexus 6P using XDA-Developers mobile app

Lepa79 said:
Glad my post helped someone. Cheers!
Sent from my Nexus 6P using XDA-Developers mobile app
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Long term have you had issues in busy places like airports, bars/restaurants? Do people complain of too much noise around you with noise cancelling turned off?

the issue is still persist even after the June OTA. is there any way we can contact Google or Huawei to fix this issue permanently ?
I really love the phone but this issue is frustrating as it is a basic need in any phone. phone calls must be ok. how it can be fixed without root ?

It might be due to phones calls over the internet such as advanced calling on Verizon...I had this issue too a while back but I read somewhere this could be the issue do I turned off of advanced calling(calling over the internet so while I'm on a call I can use the internet over 4g). This is quite annoying since I sometimes do need to use internet while I'm on a call but I think the echo problem is worse.
So far no one has complained about an echo since I turned off advanced calling when before purplpeople would complain or stop talking about every call. Hope this helps