[Q] Unknown reboot - G2 Q&A, Help & Troubleshooting

My phone reboot itself, I have no idea why.
I don't want to wipe everything and start again.
How can I find the problem? Il there any kind of log I can look at?
It happens mostly when I disable wifi and data, I cannot reliably reproduce the issue.
Thanks

I did a Normal Flash and no I have no problem. Thanks anyway

Related

HELP! the application Market (process com.android.vending) has stopped unexpectedly.

So despite innumerable threads on this strange issue, I'm not seeing a definitive answer on how to fix the problem.
Clearing cache on "download manager" and "market" DOES NOT WORK!! I still get the white screen of death, followed by the friendly message..
I also CANNOT see anywhere in the manage application settings where I "clear the download history" or wh8ever....and really - I'm feeling like I might have to invest in a computer science major just to maintain a reliable, updateable phone!
PLEASE HELP, anybody...is there any fix to this other than factory resetting everything & reinstalling everything??
galaxy s i9000 (Bell)
2.1
not rooted
Has anyone found a solution to this Market problem?
I also get this error message on my stock G2 every single time I download an update to an app I already have installed. once I clear the error message, the download and install always completes, but its annoying as all heck. can anyone confirm if master reset permanently resolves the issue? if it does id be willing to do it...
Primarily force closes happen when application permissions(or system data) either overlap or conflict... Hard reset will only resolve the issue if you stop installing whatever it is you have messed permissions up with... Boot into recovery and fix permissions and see if that helps... If not, hard reset and install apps individually to see if you can trace it..
Swyped from my *Epic* using XDA App
I apologize, but that doesnt help me at all. this issue doesn't only happen with certain apps, it is literally 100% of apps that I experience this issue with. if I boot in to recovery mode, what permissions am I looking for?
Boot into recovery and fix permissions? I wish i were that competent...but i am no programmer
Cant i just reinstall the Market app somehow?
Sent from my GT-I9000M using XDA App

[Q] Unfortunately, the process com.android.phone has stopped

Sorry if this is in the wrong place but I've looked everywhere for an answer and i cannot find one,
I have a rooted Nexus 4 with Franco Kernel and Xylon ROM on giffgaff
Whenever i receive a call i cannot answer it because this message shows up and i have to click 'OK' which hangs up, also at the end of outbound calls it shows this message.
This message only occurs when i call/ get called.
I have tried clearing the data from 'Phone' with no avail, also updated my ROM and Kernel. I have reset my Mobile Networks/Access Point Names to default but still this problem occurs. I will be grateful if anyone help and fixes this, Thanks
Hi, I had this problem too and searching around I found a solution that fixed this problem twice for me:
Go to settings -> applications -> all and go to Phone. Clear data & clear cache. Do the same thing with Phone/Messaging Storage apk. You will loose your contacts but it fixed it.
I have my phone contacts sync with my google account so in 10 secs my address book was back and no more "process" problem.
Apparently some kind of corrupted contact causes this, so every time the phone tries to access your contacts and match the phone number, the process crashes.
I hope this helps.
Best,
Ive cleared the Phone data but Phone/Messaging Storage is all blanked out so i cannot click on it? :/ Any ideas?
Jonno13452 said:
Ive cleared the Phone data but Phone/Messaging Storage is all blanked out so i cannot click on it? :/ Any ideas?
Click to expand...
Click to collapse
Were you able to clear your address book? In the end it seems that is what fixes it. Try to delete all your contacts and reboot. Than you can tell if it helps. As far as I know, the next option is to factory reset. That's what I did the first time I got the error, but later it came back because of some bad contact. And if you do that test it by calling yourself from another phone before adding contacts.
mamar said:
Were you able to clear your address book? In the end it seems that is what fixes it. Try to delete all your contacts and reboot. Than you can tell if it helps. As far as I know, the next option is to factory reset. That's what I did the first time I got the error, but later it came back because of some bad contact. And if you do that test it by calling yourself from another phone before adding contacts.
Click to expand...
Click to collapse
I have cleared all my contacts manually and rebooted the phone but still it comes up with the message, Im thinking that i need to clear the data from Phone/Message Storage but i probably clicked force stop on it before and i need to 'Start' it again.
I would just factory reset and flash the rom again.
Honestly i havent got a clue what happened but i did a factory reset and my custom Kernel and ROM were still there and i tried calling myself and it fixed it, somehow :/ Thanks guys
Jonno13452 said:
Sorry if this is in the wrong place but I've looked everywhere for an answer and i cannot find one,
I have a rooted Nexus 4 with Franco Kernel and Xylon ROM on giffgaff
Whenever i receive a call i cannot answer it because this message shows up and i have to click 'OK' which hangs up, also at the end of outbound calls it shows this message.
This message only occurs when i call/ get called.
I have tried clearing the data from 'Phone' with no avail, also updated my ROM and Kernel. I have reset my Mobile Networks/Access Point Names to default but still this problem occurs. I will be grateful if anyone help and fixes this, Thanks
Click to expand...
Click to collapse
Redownload and reflash the ROM including Gapps, if it still doesn't work then try a different ROM. Make sure you re-download the ROM though, since you may be getting this error due to corruption that occurred when it was downloaded.
Edit:
Oh you fixed it. Never mind.
There's a chance my error started because I flashed the. 33 radio after the ROM and gapps. The correct way is first the radio, than RoM, than gapps. I don't know if that's your case, but be aware of that.
have this occasionally on cm10.1 flashing different nightlies.
mamar said:
Hi, I had this problem too and searching around I found a solution that fixed this problem twice for me:
Go to settings -> applications -> all and go to Phone. Clear data & clear cache. Do the same thing with Phone/Messaging Storage apk. You will loose your contacts but it fixed it.
Click to expand...
Click to collapse
I have the same problem which is "unfortunately the process com.android.phone has stopped". I hardly can reach settings -> applications -> all and go to Phone because of the error popping up but when I press it, it display another error behind the first one says: "unfortunately the process com.android.settings has stopped"
Any suggestions ??
Eklado said:
I have the same problem which is "unfortunately the process com.android.phone has stopped". I hardly can reach settings -> applications -> all and go to Phone because of the error popping up but when I press it, it display another error behind the first one says: "unfortunately the process com.android.settings has stopped"
Any suggestions ??
Click to expand...
Click to collapse
This problem is mainly caused by corrupt or incompatible APN predefined settings. Try clearing all of them and just using the one you need.
To speed up the process, navigate closing the error as many times as required to the apn list, and once in the list, toggle airplane mode ON, that will stop the force close to show up, now delete all the entries, and toggle off airplane mode.
jak3z said:
This problem is mainly caused by corrupt or incompatible APN predefined settings. Try clearing all of them and just using the one you need.
To speed up the process, navigate closing the error as many times as required to the apn list, and once in the list, toggle airplane mode ON, that will stop the force close to show up, now delete all the entries, and toggle off airplane mode.
Click to expand...
Click to collapse
First thank you for the fast response.
I have just updating my rom (from cm 10 to cm 10.1) and when the system starts after the end of booting the error appears.
I have activated the airplane mode and no changes the error is continuing and when I go to settings --> the press on more in networks it says: "unfortunately the process com.android.settings has stopped".
Eklado said:
First thank you for the fast response.
I have just updating my rom (from cm 10 to cm 10.1) and when the system starts after the end of booting the error appears.
I have activated the airplane mode and no changes the error is continuing and when I go to settings --> the press on more in networks it says: "unfortunately the process com.android.settings has stopped".
Click to expand...
Click to collapse
Then it's one app that you got installed. Try removing any non essential apps.
jak3z said:
Then it's one app that you got installed. Try removing any non essential apps.
Click to expand...
Click to collapse
Thank you sir for your help
but I solved it installing another kernel

Unfortunately the process com.android.phone has stopped

After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w
wmfreak said:
After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w
Click to expand...
Click to collapse
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.
sweatingmytittsoff said:
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.
Click to expand...
Click to collapse
thanks but I've already done all those
wmfreak said:
thanks but I've already done all those
Click to expand...
Click to collapse
you have already downloaded and installed a different version of 4.4.2????
if you are getting the problem on multiple roms then you must be doing something wrong during the flashing process.
Clear your cache from recovery rather than Application Manager.
radicalisto said:
Clear your cache from recovery rather than Application Manager.
Click to expand...
Click to collapse
Done that too
W
wmfreak said:
Done that too
W
Click to expand...
Click to collapse
Hmm, Tried a reflash? -- if no good, reflash with a full wipe that usually solves 99% of issues. Only thing I can think of
I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app
uvaman said:
I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
just tried that too, rebooted, same result
W
my friend
don't try to reset , wipe any thing .
i have same problem and posted before : http://forum.xda-developers.com/showthread.php?t=2620340
i asked from all kings of developing , but no one could help me .
i searched on google and found out that problem maybe cause of our sim-card . maybe changing sim card your problem will be solved.
i'm almost confident that is cause of baseband " NA6" and we should wait for 4.4.2 for our region with different baseband .
be aware , this problem is with u even when try any custom rom , cause all af the are using NA5 and NA6 .
just crossing your finger and wait for new and diffrent baseban version my friend .
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
Are you rooted with any changes?
Sent from my Note 3...making all others drool!
I had the same type of problem myself,
But on my HTC one. I was close to start the painful process of unrooting my device and go back to stock.
My problem was not having ANY network & using the phone or sms didn't work at all. I read many "solutions" on the internet but none helped.
I experimented myself and found a solution to my problem. If it can help others as well I am glad.
First go into settings, then apps.
Scroll to all applications, search for phone.apk - if you have an option to uninstall phone.apk to previous version/state do this. Reboot the phone. In my case this did the trick and everything is working properly. Hope it helps others as well.
Please respond if you tried and it worked. It may be helpful for others too.
Solving Unfortunately the process com.android.phone has stopped IN HTC>>>ANY MODEL
:good::good::good::good::good::good:
I was in this trouble for 6 days,
I gave mu cellphone to many Repairman And I asked them if any friend of them can fix it please do it.
But nobody with any expensive Boxes couldent to fix.
I got my HTC sensation and I was very sad.
But Abruptly I found a way.
I did my cellphone to SUPER CID with ADB & FASTBOOT before.
Because of that change my phone didnt know my sim card.
Some peoples only get an update and they fall into this problem. I am in IRAN (middle east)
YOU MUST CHANGE YOUR CID TO YOUR AREA.
in HTC Series CID s are here
http://forum.xda-developers.com/showthread.php?t=2445289
THIS IS ONLY WAY FOR PERSONS THAT ANY WIPE OR RESET DIDNT WORK FOR THEM.
mobile issue
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem
Response
himmat7 said:
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem
Click to expand...
Click to collapse
did yo any Update your tablet??
Which Country Are You in?
Is your Device rooted?
process com.android.phone has stopped working
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Help from HTC user
professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
HI, it's possible that you installed wrong art area, my English language is not good,, try to download your region art runtime, this error come when the phone doesn't know your region, for example you r in middle East but you have installed art runtime for Europe,, I didn't work on any LG mobile phones, I hope it be helpful
professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
Try wiping cache, dalvik cache, system data and then factory reset (all this from recovery). I don't own a LG phone but this process is the same for almost all phones I think.
how did you erase the cache/dalvik in this situation
stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
How did you wipe the cache/dalvik in this situation. I can't even reinstall anything to re-root the phone. And there is no keyboard that I can type on. The only way that I can communicate with the phone is to speak through voice mode. And that isn't always a good experience.

[Q] Lock screen security FC's Settings

I'm trying to set my lock screen to use a pin and out of the blue now, whenever I press to change the security method... it crashes telling me Settings has stopped working. Any way to fix this? Restarting didn't help and really hate to think of trying a Factory reset after just installing all my apps. Was hoping someone might have another idea before resorting to that.
Try to restore previous data partition.
Just restore data from nandroid backup then the lock screen issues may solved.

Stuck on 'Phone is starting' after updating to Android 12

Hello!
I tried to update my phone (SM-G975U) via Odin from Android 9 to Android 12, got the firmware from SamFw.com. Everything went fine until the phone rebooted, after unlocking the phone gets stuck on 'phone is starting'. I CAN access the Set Up Menu, Uninstall apps, move some settings here and there, connect to Wifi/Bluetooth, receive calls, install apps using ADB. Also, theres a notification all the time that reads 'Phone restarted Unlock your phone to get app notifications', I'm assuming that the phone thinks it is not unlocked and that's why it doesn't fully boot up.
Some things that I've already tried:
Intalling another Launcher (Pixel Launcher)
Reinstalling the firmware (ver G975USQU6IVC7) / Trying with different CSC with no results
Wiping Cache in Recovery Mode
Deleting/Adding Fingerprints
Changing from Lock Pattern to NIP to Password
I don't really want to do the full wipe, I would like to keep my data or be able to export the photos (Device not Recognized by Smart Switch also)
Is there anything else I can do?, has anyone been through the same issue?
Is your phone rooted?
Vatt`ghern said:
Is your phone rooted?
Click to expand...
Click to collapse
No, it's not rooted
Hi !
@DannOsnaya have you found a solution to the phone problem other than restoring to factory settings?
I have the same problem at the moment, almost identical to what you experienced.
If anyone has some advice on how to fix this problem, please share your advice.
My phone is not rooted.
Racer512 said:
Hi !
@DannOsnaya have you found a solution to the phone problem other than restoring to factory settings?
I have the same problem at the moment, almost identical to what you experienced.
If anyone has some advice on how to fix this problem, please share your advice.
My phone is not rooted.
Click to expand...
Click to collapse
Sadly, I have not
My phone is still like that, I tried updating to the newest security patch but didn't work either, haven't lost hope in avoiding factory reset tho
Hi. Did u find any solution to it. Am facing the same issue. Although I tried to factory reset but doesn't work.
DannOsnaya said:
Sadly, I have not
My phone is still like that, I tried updating to the newest security patch but didn't work either, haven't lost hope in avoiding factory reset tho
Click to expand...
Click to collapse
Any way to factory reset. I tried every possible way following YouTube but nothing works. It's just stuck. I've a backup of my data so not worried.
No, I still have the same issue.
Have you tried to install a launcher?
DannOsnaya said:
No, I still have the same issue.
Have you tried to install a launcher?
Click to expand...
Click to collapse
Nothing works. Now decided to show it to anyone. I guess the mobile shops have an option to erase everything. I don't understand how did it happen because it's usually with my toddler, he might have done something.
DannOsnaya said:
Hello!
I tried to update my phone (SM-G975U) via Odin from Android 9 to Android 12, got the firmware from SamFw.com. Everything went fine until the phone rebooted, after unlocking the phone gets stuck on 'phone is starting'. I CAN access the Set Up Menu, Uninstall apps, move some settings here and there, connect to Wifi/Bluetooth, receive calls, install apps using ADB. Also, theres a notification all the time that reads 'Phone restarted Unlock your phone to get app notifications', I'm assuming that the phone thinks it is not unlocked and that's why it doesn't fully boot up.
Some things that I've already tried:
Intalling another Launcher (Pixel Launcher)
Reinstalling the firmware (ver G975USQU6IVC7) / Trying with different CSC with no results
Wiping Cache in Recovery Mode
Deleting/Adding Fingerprints
Changing from Lock Pattern to NIP to Password
I don't really want to do the full wipe, I would like to keep my data or be able to export the photos (Device not Recognized by Smart Switch also)
Is there anything else I can do?, has anyone been through the same issue?
Click to expand...
Click to collapse
I followed a video and wiped out. Finally successful. I wasn't worried about data as Google has a backup.
I followed this method and finally it's factory reset.

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