Database Users

[Q] Verizon Tab won't perform factory reset

I have a Verizon Galaxy Tab SCH-I800 and I woke up today and it was missing some programs that I had installed the night before. Launcher pro keeps crashing so I had to put the Samsung Launcher back on. Now random programs all keep crashing and locking up the device. I performed a factory reset through settings -> privacy -> perform factory reset.
It restarts and goes to the samsung bootloader and I performed wipedata/factory reset.. It says it does it but when it restarts its in the same condition as before.
I've booted directly to the bootloader and tried it too (volume up and power key). I've also tried to wipe cache with no luck..
Any ideas? Can I root it and put a custom rom on it? I saw that there really aren't any roms for the Verizon tabs.. Any reason why?
Thanks for any help..

I just did a restore with all the stock verizon firmware using heimdall and it flashed and everything went through properly..
I booted into recovery and wiped data/cache and restarted...
SAME THING! It will NOT wipe out my existing data.. It restarts with all of my old programs installed and NOTHING will work.. The OS is hosed. How can I wipe this thing back to factory??

kgelso said:
I just did a restore with all the stock verizon firmware using heimdall and it flashed and everything went through properly..
I booted into recovery and wiped data/cache and restarted...
SAME THING! It will NOT wipe out my existing data.. It restarts with all of my old programs installed and NOTHING will work.. The OS is hosed. How can I wipe this thing back to factory??
Click to expand...
Click to collapse
Any luck with this? I'm having the same issue and don't have ODIN setup for it.

Same Issue
Same Issue
I changed my passwords on Facebook, Twitter and Gmail. After about 30 minutes the tablet finally stopped bringing up my information.

Need help!
Same to me...
I've tried to uninstall some apps several time, GTab automatically rebooted and these apps are still there...
Could anyone solve this issue?

Bump...
Bump...
I'm in the same boat..half my apps crash when you try to open them. I've wiped the data partition 3 times, and the cache as well..not avail. Apps are still on the device after a master reset!

scruffy828 said:
Bump...
I'm in the same boat..half my apps crash when you try to open them. I've wiped the data partition 3 times, and the cache as well..not avail. Apps are still on the device after a master reset!
Click to expand...
Click to collapse
I had that problem, and I wound up sending it back to Samsung. It appeared to be a bad part on the board, so they replaced it and it's on its way back now. Not the answer you want, I'm sure, but call it in and get your RMA number.

student.driver said:
I had that problem, and I wound up sending it back to Samsung. It appeared to be a bad part on the board, so they replaced it and it's on its way back now. Not the answer you want, I'm sure, but call it in and get your RMA number.
Click to expand...
Click to collapse
On your new Tab can you perform a hard reset and have it actually work?
my sprint Tab seems to be in the same boat

[Q] Nexus 4 4.3 update won't get past unlock screen without crashing

I had the update notification for 4.3 today and went to install it. Everything appeared fine. However, when the phone rebooted and showed my usual screen unlock, I swiped it in and then the phone crashes back to the X - so android is loading and I can see my wallpaper and the time and everything as usual, but screen unlock reboots the phone. The only other problem that I've noticed is that the forward camera doesn't work to use face recognition to get the screen to unlock - the screen is always showing as black when normally my face is there.
Any tips for a fix? I'd rather not wipe all my data as I'm on a slowish bandwidth connection for the next couple of weeks.

kabads said:
I had the update notification for 4.3 today and went to install it. Everything appeared fine. However, when the phone rebooted and showed my usual screen unlock, I swiped it in and then the phone crashes back to the X - so android is loading and I can see my wallpaper and the time and everything as usual, but screen unlock reboots the phone. The only other problem that I've noticed is that the forward camera doesn't work to use face recognition to get the screen to unlock - the screen is always showing as black when normally my face is there.
Any tips for a fix? I'd rather not wipe all my data as I'm on a slowish bandwidth connection for the next couple of weeks.
Click to expand...
Click to collapse
Do you have an unlocked bootloader?

abaaaabbbb63 said:
Do you have an unlocked bootloader?
Click to expand...
Click to collapse
Yes - why? Can I download the data somehow using adb? What difference does this make?

Got the same problem on my Nexus 4, updated via normal Ota, unlocked bootloader and rooted.
Any solutions apart from a complete factory reset?
Sent from my GT-P3110 using xda app-developers app

kabads said:
Yes - why? Can I download the data somehow using adb? What difference does this make?
Click to expand...
Click to collapse
Well, you could make a nandroid backup. That way, you will have your data saved. After that, install a stock rooted 4.3 ROM and only restore data from recovery.
Or, Adb could work too. It would backup your data to your PC, and you could restore after you reinstalled the ROM.
I don't really know why, but many updates to 4.3 failed. That's why a data wipe is always recommended.
I always use Titanium Backup. It's very simple and easy to use.

I've used Nandroid before - not sure why I didn't think of it - thanks.

kabads said:
Any tips for a fix? I'd rather not wipe all my data as I'm on a slowish bandwidth connection for the next couple of weeks.
Click to expand...
Click to collapse
I had this exact same problam and was able to fix it without losing data, settings or installed apps.
My Solution:
Download factory 4.3 image and extract system.img. You need to untar the gzipped file and then unzip the included zip file to get system.img
Flash only the system.img and reboot. (fastboot flash system system.img)
When the phone is rebooted, root will be gone, but all installed user apps, data and settings should be preserved.
Background:
After the 4.3 OTA, my phone would reach the lock screen and receive notifications. Sometimes a call would make it through and I would be able to answer, but most of the time calls went straight to voicemail. Callmaster might have contributed to this behavior.
However, if I attempted to enter a pattern on the lock screen, the phone would immediately reboot.
I was rooted using SuperSU prior to the OTA. My Nexus was also affected by the issue were attempting to access the 4.2.2 Security Settings resulted in an error. I never got around to fixing that issue, but suspected that the 4.3 and 4.2.2 problem were related.

solution that worked for me: keep failing pattern until prompted to type in google account details to login, it then worked for me after that, no longer rebooting when unlocking

Unfortunately the process com.android.phone has stopped

After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w

wmfreak said:
After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w
Click to expand...
Click to collapse
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.

sweatingmytittsoff said:
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.
Click to expand...
Click to collapse
thanks but I've already done all those

wmfreak said:
thanks but I've already done all those
Click to expand...
Click to collapse
you have already downloaded and installed a different version of 4.4.2????
if you are getting the problem on multiple roms then you must be doing something wrong during the flashing process.

Clear your cache from recovery rather than Application Manager.

radicalisto said:
Clear your cache from recovery rather than Application Manager.
Click to expand...
Click to collapse
Done that too
W

wmfreak said:
Done that too
W
Click to expand...
Click to collapse
Hmm, Tried a reflash? -- if no good, reflash with a full wipe that usually solves 99% of issues. Only thing I can think of

I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app

uvaman said:
I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
just tried that too, rebooted, same result
W

my friend
don't try to reset , wipe any thing .
i have same problem and posted before : http://forum.xda-developers.com/showthread.php?t=2620340
i asked from all kings of developing , but no one could help me .
i searched on google and found out that problem maybe cause of our sim-card . maybe changing sim card your problem will be solved.
i'm almost confident that is cause of baseband " NA6" and we should wait for 4.4.2 for our region with different baseband .
be aware , this problem is with u even when try any custom rom , cause all af the are using NA5 and NA6 .
just crossing your finger and wait for new and diffrent baseban version my friend .

I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.

stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
Are you rooted with any changes?
Sent from my Note 3...making all others drool!

I had the same type of problem myself,
But on my HTC one. I was close to start the painful process of unrooting my device and go back to stock.
My problem was not having ANY network & using the phone or sms didn't work at all. I read many "solutions" on the internet but none helped.
I experimented myself and found a solution to my problem. If it can help others as well I am glad.
First go into settings, then apps.
Scroll to all applications, search for phone.apk - if you have an option to uninstall phone.apk to previous version/state do this. Reboot the phone. In my case this did the trick and everything is working properly. Hope it helps others as well.
Please respond if you tried and it worked. It may be helpful for others too.

Solving Unfortunately the process com.android.phone has stopped IN HTC>>>ANY MODEL
:good::good::good::good::good::good:
I was in this trouble for 6 days,
I gave mu cellphone to many Repairman And I asked them if any friend of them can fix it please do it.
But nobody with any expensive Boxes couldent to fix.
I got my HTC sensation and I was very sad.
But Abruptly I found a way.
I did my cellphone to SUPER CID with ADB & FASTBOOT before.
Because of that change my phone didnt know my sim card.
Some peoples only get an update and they fall into this problem. I am in IRAN (middle east)
YOU MUST CHANGE YOUR CID TO YOUR AREA.
in HTC Series CID s are here
http://forum.xda-developers.com/showthread.php?t=2445289
THIS IS ONLY WAY FOR PERSONS THAT ANY WIPE OR RESET DIDNT WORK FOR THEM.

mobile issue
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem

Response
himmat7 said:
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem
Click to expand...
Click to collapse
did yo any Update your tablet??
Which Country Are You in?
Is your Device rooted?

process com.android.phone has stopped working
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.

Help from HTC user
professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
HI, it's possible that you installed wrong art area, my English language is not good,, try to download your region art runtime, this error come when the phone doesn't know your region, for example you r in middle East but you have installed art runtime for Europe,, I didn't work on any LG mobile phones, I hope it be helpful

professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
Try wiping cache, dalvik cache, system data and then factory reset (all this from recovery). I don't own a LG phone but this process is the same for almost all phones I think.

how did you erase the cache/dalvik in this situation
stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
How did you wipe the cache/dalvik in this situation. I can't even reinstall anything to re-root the phone. And there is no keyboard that I can type on. The only way that I can communicate with the phone is to speak through voice mode. And that isn't always a good experience.

Something wierd is going on.

i checked manually for upates, 15 minutes ago. It showed me that an system update is avaible.
Update installed, rebooted and here starts the wierd things.
-Phone boots up but the only thing im able to access is the ''edge'' bar where is the edge people and other fun features.
-Pressing volume button down will bring the boot menu with : reboot, shutdown etc..
-Tried to boot in safe mode. no luck, only the safe mode bar appears in the left.
-Wiping cache, no luck.
-Not rooted. Stock.
Only thing that i installed outside the play store is the samsung lab application wich is shared here in the forums because its not avaible for s6 edge+ for some reason in the samsung's app store.
I managed to boot in recovery mode and this text took my attention : mmb29k.g928fxxs3bqa9 (frimware codename?) 6.0.1 android version
Made factory reset, works now but lots of important data (pictures, music etc..) lost in that.
I made an google search with mmb29k.g928fxxs3bqa9 and found nothing.
(edit: In the download folder, there seems to be a file with the rom build number/number)

Yeah I had the same problem, posted about it in the general forum. I flashed another stock ROM ontop of it from Sammobile and it saved me from doing the factory reset.

Tondern said:
Yeah I had the same problem, posted about it in the general forum. I flashed another stock ROM ontop of it from Sammobile and it saved me from doing the factory reset.
Click to expand...
Click to collapse
After the factory reset its been running fine with the update. I alerdy emailed samsung about this.

justanpotato said:
After the factory reset its been running fine with the update. I alerdy emailed samsung about this.
Click to expand...
Click to collapse
they are still sharing it.

Someone who's phone updated correctly needs to make these guys a firmware they can flash back with Odin otherwise they won't be able to find anything that works. (no downgrades allowed)
Make sure you backup what you can. Export contacts, everything on Phone when you connect your computer can be copied in/out, if you didn't know. App data will have to be individually backed up.

S8+ Android Pie update lost after factory reset?

Hey guys! So I recently got the option to update to android pie, now since I have the phone for 1.5 years unrooted and it started to be a little slow i decided to factory reset it before updating, now after actually doing the reset it does not show the update anymore and keeps showing me the phone software is up to date, any suggestions? thanks!
Images attached.

Strange, I've never seen anything like it, but you can flash rom using odin.

Any ideas guys? Im still not getting any updates!

nitrounit said:
Any ideas guys? Im still not getting any updates!
Click to expand...
Click to collapse
Assume you've tried to manually check for updates right?
If that does not work go to your apps, turn on show system apps, now find them "Google services framework" app and clear data, then immediately reboot.

IronRoo said:
Assume you've tried to manually check for updates right?
If that does not work go to your apps, turn on show system apps, now find them "Google services framework" app and clear data, then immediately reboot.
Click to expand...
Click to collapse
What do you mean manually? Ive checked in the software updates many times since then, tried wiping cache, and google services framework data, tried checking with smart switch. Nothing.

nitrounit said:
What do you mean manually? Ive checked in the software updates many times since then, tried wiping cache, and google services framework data, tried checking with smart switch. Nothing.
Click to expand...
Click to collapse
By manually I just meant tapping the update manually button.
Can you use the emergency recovery option in SmartSwitch? Maybe it will reflash current or part of rom or at least reset a system version flag (that maybe factory reset doesn't). I guessing here, never had to use it, but if it was me I'd give it a try.
Only other ways I know would be to flash with Odin, or via recovery or use ADB (obviously make sure you have the correct file for your phone region, provider etc research if you are not familiar with doing this)