Recently my friends SG5 was stolen, but she got it back. The person who stole it changed the password to unlock the screen. She does not know the new password and the fingerprint scanner no longer comes up as an option to unlock the screen. An option does appear though to use an alternate password to unlock the screen. She does not know the new password that the thief set. She also forgets her gmail account name. She wants to keep pictures and everything from the phone, so she does not want to do a factory data reset or erase anything. Is there any way to unlock the security on the phone so that she can access it again? Thank you.
Ask the one who stole it the new password or how he manage to change it. If you manage to recover the phone how hard can it be to ask the password at the same time?
EpicSaga said:
Recently my friends SG5 was stolen, but she got it back. The person who stole it changed the password to unlock the screen. She does not know the new password and the fingerprint scanner no longer comes up as an option to unlock the screen. An option does appear though to use an alternate password to unlock the screen. She does not know the new password that the thief set. She also forgets her gmail account name. She wants to keep pictures and everything from the phone, so she does not want to do a factory data reset or erase anything. Is there any way to unlock the security on the phone so that she can access it again? Thank you.
Click to expand...
Click to collapse
Sounds fishy to me - sounds exactly what a thief would say to gain access to someone elses phone
EpicSaga said:
Recently my friends SG5 was stolen, but she got it back. The person who stole it changed the password to unlock the screen. She does not know the new password and the fingerprint scanner no longer comes up as an option to unlock the screen. An option does appear though to use an alternate password to unlock the screen. She does not know the new password that the thief set. She also forgets her gmail account name. She wants to keep pictures and everything from the phone, so she does not want to do a factory data reset or erase anything. Is there any way to unlock the security on the phone so that she can access it again? Thank you.
Click to expand...
Click to collapse
Wipe the phone clean and flash a ROM with Odin. Problem solved
*Detection* said:
Sounds fishy to me - sounds exactly what a thief would say to gain access to someone elses phone
Click to expand...
Click to collapse
I'm sure it does, but she is your average person who buys a phone from a cell phone carrier who doesn't tell her that her gmail account is important or anything else about it. She didn't know that she would need it. She didn't link it to her common email account because she didn't want Scroogled by Google having more information about her. Now she has her phone that she can't even use. Is there anyway to get the fingerprint scanner option to come back on? That way she could unlock it with her own fingerprint.
Riyal said:
Ask the one who stole it the new password or how he manage to change it. If you manage to recover the phone how hard can it be to ask the password at the same time?
Click to expand...
Click to collapse
Not that simple. She is a substitute school teacher. A student stole her phone and later brought it back. The student doesn't remember the new password. Is there anyway to access the fingerprint scanner?
thatsupnow said:
Wipe the phone clean and flash a ROM with Odin. Problem solved
Click to expand...
Click to collapse
That is her last resort if she cannot get back into her phone to save pictures and text messages.
EpicSaga said:
Recently my friends SG5 was stolen, but she got it back. The person who stole it changed the password to unlock the screen. She does not know the new password and the fingerprint scanner no longer comes up as an option to unlock the screen. An option does appear though to use an alternate password to unlock the screen. She does not know the new password that the thief set. She also forgets her gmail account name. She wants to keep pictures and everything from the phone, so she does not want to do a factory data reset or erase anything. Is there any way to unlock the security on the phone so that she can access it again? Thank you.
Click to expand...
Click to collapse
Well, its really easy to do i had the same problem but i didnt got my phone stolen if you need your photos/videos then install drivers in your windows pc and connect you phone to the pc via a usb cable and when you browse the phone you can copy every thing to your pc even its locked
After all its not an iphone xD after copying the documents take the battery out and removing it from tge pc put the battery in and dont power it on
Now you will have to use a special button combo to get into recovery mode and thats (VOL UP+HOME BUTTON+POWER BUTTON) you will have to press these at the same time and keep the holded until the phone goes in the recovery mode,
Now you will se diffrent options navigate to "WIPE DATA/FACTORY RESET* by using volme keys and press the power button to confirm the it will ask you for confirmation do that and your phone will reboot after a while than it will take some time for the first boot and BOOM you will be presented with the welcome screen and youre ready to use it again
Dont forget to hit the thanks button,it wont bite
Sorry for bad english i was in hurry
Roshaan_91 said:
Well, its really easy to do i had the same problem but i didnt got my phone stolen if you need your photos/videos then install drivers in your windows pc and connect you phone to the pc via a usb cable and when you browse the phone you can copy every thing to your pc even its locked
After all its not an iphone xD after copying the documents take the battery out and removing it from tge pc put the battery in and dont power it on
Now you will have to use a special button combo to get into recovery mode and thats (VOL UP+HOME BUTTON+POWER BUTTON) you will have to press these at the same time and keep the holded until the phone goes in the recovery mode,
Now you will se diffrent options navigate to "WIPE DATA/FACTORY RESET* by using volme keys and press the power button to confirm the it will ask you for confirmation do that and your phone will reboot after a while than it will take some time for the first boot and BOOM you will be presented with the welcome screen and youre ready to use it again
Dont forget to hit the thanks button,it wont bite
Sorry for bad english i was in hurry
Click to expand...
Click to collapse
Thank you very much for that information and getting back to me so quickly. Would you know how to copy text messages from the phone too while it's locked?
The security features of the phone a designed to keep people from accessing some one else's private information. Since almost every possible "legitimate" recovery solution seems to be non functional, I think your friend should expect to lose a good bit of the data on her device and she should just be happy to have her device back.
If it were my device, I would not hesitate to completely wipe every last trace of data from before it was stolen. Usually restoring the factory firmware is the best way to achieve this. God knows what the other person who had access to the device loaded onto it and it is probably best not to even try to find out.
hello
you must flash wich odin firmware because the fingerprint is not possible to unlock
Related
Hello,
Wondering if someone can help me, i have a very strange problem indeed!
I've just rest my device and when it came up with the Unlock screen to type in my unlock code (4 digits) I can press the buttons on the screen, and the code is typed in, but when I come to press any of the unlock buttons, they do the physical depress animation but it's as though they are not registering the click event.
This is on Mirri WM6.5 rom.
Any help would be appreciated, I also tried to use MyMobiler to use my mouse to try and do it, but as I last used it as Mass Storage, it won't connect as I can't get to set it as ActiveSync.
*Edit - Further update, if I dial 999, I can correctly press the cancel button, which means it's not that portion of the screen which is obscured, it's just the unlock, contacts, mail buttons that are failing to unlock the device. I receive no error messages when typing incorrect codes either.
Could it be possible a program has changed my password?
Thanks in advance folks.
D.
** HARD RESET DEVICE **
Too business critical to keep messing about, please leave comments if you have any ideas incase this happens in future.
I severely doubt your password has been changed. If you are unable to press unlock, it may be worthwhile performing a hard reset to see if this fixes your problem. Obviously backup contacts, emails etc beforehand as you should still be able to do this.
Hi,
I was unable to do anything with the device, so had to hard reset.
As the device was locked upon startup, the only thing i got was the enter device unlock code screen.
I know the changed password is a strange idea, but can't think of anything else unless my device is actually knackered... just finished hard reset now.
THEAnarch1st said:
Hi,
I was unable to do anything with the device, so had to hard reset.
As the device was locked upon startup, the only thing i got was the enter device unlock code screen.
I know the changed password is a strange idea, but can't think of anything else unless my device is actually knackered... just finished hard reset now.
Click to expand...
Click to collapse
Any joy after hard reset?
All seems to be working perfectly now, have lost a few days of txts since my last backup, but otherwise all up and running... very strange indeed!!
Thanks for checking back
I am using the PCarvalho eXtreme ROM on my phone. Everything was working fine until I entered the wrong PIN and PUK too many times. My SIM card was turned inactive. I went into the store and got a new SIM card and had the contacts transferred to the new card.
Once I put the new card into the phone, I tried the PIN and hit Unlock. The phone does NOTHING. It just sits there like I did not hit the unlock button. Then I hit the button again and again and see that the screen has registered the touch and the button press, but nothing happens. I do not get a message that the PIN is invalid and the Phone does not unlock.
So what can I do? If I attach the phone to the PC it tells me to unlock, which I cannot do for some reason. Is there a way to restore the phone to default ROM or to reload a ROM once if the phone is locked and will not accept an unlock code?
try another phone? i doubt it is rom related.
unfortunately I do not have another phone that could be used. Is there anyway to restore the old phone to make it work? The blackberry I have from work is sim locked to a different provider
Did you hard reset the phone? Try that if you have data backed up. You can also try flashing the original WM 6.1 and see if that works and then go back to pcarvalho's ROM again.
If by hard reset you mean taking out battery or pressing the button on the bottom, I have done both of those. If that is not hard reset, what do you need to do to execute a hard reset?
confusedxx said:
If by hard reset you mean taking out battery or pressing the button on the bottom, I have done both of those.
Click to expand...
Click to collapse
What you have done is called Soft Reset or commonly SR.
What you need to do (WARNING: you will loose all your contacts/pics/music/etc. in the phone memory) is take out your MicroSD card (just in case ) and while pushing GPS and Internet Explorer Buttons SIMULTANEOUSLY with one hand take the stylus and push reset with the other. Then continue holding the two buttons mentioned above until you see a gray screen that says: Push Send to Hard Reset the Phone. Push Send button then (you now can release those GPS and IE buttons ) and you've got a clean system.
Oh that sucks if I lose the contacts. hmmm well worth a shot to see if any are backed up on sim
confusedxx said:
Oh that sucks if I lose the contacts. hmmm well worth a shot to see if any are backed up on sim
Click to expand...
Click to collapse
If the phone is somehow still recognized by a PC, you can try syncing your data beforehand.
I would love to DesertsStorm but the phone will not allow for sync if it is locked. We shall see.
Im sure everybody has run into this problem on other android devices but i haven't seen this problem with many x10 owners. It must've unlocked itself and flapped around in my pocket until it incorrectly drew a pattern 5 or more times and somehow pressed the "Forgot Pattern?" button.
So your stuck with a screen that asks for your Gmail account login and ive tried every single combination of correct username and pass to get in but it is impossible ( Account logs in fine on PC ).
Ive read about ways to solve this and have come upon 3 different options.
1. Manual Factory Reset ( It's an option but i don't want to spend hours getting my phone back to how it was )
2. While in a call, ending the call and using a short window of opportunity (.5 seconds) to tinker around with your settings to try and make it possible to access your phone.
3. Download the Android SDK and enter something into the command prompt.
I would like to try option 3 however i heard that your phone must be rooted, i don't know how to go about rooting or if it is even possible for the x10.
Any support appreciated, thanks.
i guess don't use pattern lock is my suggestion. is there something else that can be used instead of pattern lock?
Sagaxide said:
Im sure everybody has run into this problem on other android devices but i haven't seen this problem with many x10 owners. It must've unlocked itself and flapped around in my pocket until it incorrectly drew a pattern 5 or more times and somehow pressed the "Forgot Pattern?" button.
So your stuck with a screen that asks for your Gmail account login and ive tried every single combination of correct username and pass to get in but it is impossible ( Account logs in fine on PC ).
Ive read about ways to solve this and have come upon 3 different options.
1. Manual Factory Reset ( It's an option but i don't want to spend hours getting my phone back to how it was )
2. While in a call, ending the call and using a short window of opportunity (.5 seconds) to tinker around with your settings to try and make it possible to access your phone.
3. Download the Android SDK and enter something into the command prompt.
I would like to try option 3 however i heard that your phone must be rooted, i don't know how to go about rooting or if it is even possible for the x10.
Any support appreciated, thanks.
Click to expand...
Click to collapse
Might sound like a silly suggestion... but have you tried powering off. taking the battery and sim card out.. give it 30 seconds or so then put it all back together again.. might let you try your google account details then..
Did same, had to seus to get back in Lucky was 1st day owning so not bothered.
You mention the call thing, can you not disable the pattern lock whilst in call ?. I didnt know the phone could take a call when locked out so didnt try.
Urgent HELP! FORGET THE UNLOCK PATTERN of the T-mobile GALAXYS VIBRANT
I have been trying to hold the down vol + power ....not working
it is the t-mobile vibrant from states
THANKS...pls help....i cant dail no. now...damn kids ...
minicris said:
Urgent HELP! FORGET THE UNLOCK PATTERN of the T-mobile GALAXYS VIBRANT
I have been trying to hold the down vol + power ....not working
it is the t-mobile vibrant from states
THANKS...pls help....i cant dail no. now...damn kids ...
Click to expand...
Click to collapse
leave it under tap water for 2 mins than take the battery out and put it back in. now you should be unlocked.
If it was your kid who did that and he was smart enough to put down the same lock pattern twice, he should be smart enough to tell you which pattern he used, right?
Just do all you you can to get into download mode and do a wipe. I don't know odin but I think that can help you? If you bring to t mobile they will just put it in download and wipe.
Sent from my SGH-T959 using XDA App
minicris said:
Urgent HELP! FORGET THE UNLOCK PATTERN of the T-mobile GALAXYS VIBRANT
Click to expand...
Click to collapse
If you try entering the incorrect pattern five times you will see a screen where there will be a place to click for people who forgot their password. It will ask you to enter your gmail user name and password. then will ask you to set a new unlock pattern and you will be fine
Get into recovery and do a factory reset/wipe depending on the recovery you use, keep trying tell you get it to boot into recovery.
You dont need to factory reset my method works fine already tested
demo23019 said:
You dont need to factory reset my method works fine already tested
Click to expand...
Click to collapse
Unless, it isn't his phone........
PaiPiePia said:
Unless, it isn't his phone........
Click to expand...
Click to collapse
Yea well we are not here to help thieves this works if its his phone.
demo23019 said:
If you try entering the incorrect pattern five times you will see a screen where there will be a place to click for people who forgot their password. It will ask you to enter your gmail user name and password. then will ask you to set a new unlock pattern and you will be fine
Click to expand...
Click to collapse
Hey Guys, I have the same problem. I have an unlocked T-mobile phone here in Ontario Canada so that I can use it on the Wind mobile network.
I can't rememeber the pattern or the phone won't accept my pattern, I have lost my mind. I tried many different times.
the phone does not ask me for gmail account after 5 times but keeps on waiting 30 secs after 5 tries and then lets me try againa and again and again.
I tried to reset the phone with holding the vol down and pushing the power button, but it only goes back to the pattern screen.
I can answer the phone when I call it but that is it.
Can some one please help me.
I also downloaded kies, but it wont connect since I cannot get into the settings of the phone to let the usb connect with kies.
hope you can help..
cheers.
Bato
Bato Vukovic said:
Hey Guys, I have the same problem. I have an unlocked T-mobile phone here in Ontario Canada so that I can use it on the Wind mobile network.
I can't rememeber the pattern or the phone won't accept my pattern, I have lost my mind. I tried many different times.
the phone does not ask me for gmail account after 5 times but keeps on waiting 30 secs after 5 tries and then lets me try againa and again and again.
I tried to reset the phone with holding the vol down and pushing the power button, but it only goes back to the pattern screen.
I can answer the phone when I call it but that is it.
Can some one please help me.
I also downloaded kies, but it wont connect since I cannot get into the settings of the phone to let the usb connect with kies.
hope you can help..
cheers.
Bato
Click to expand...
Click to collapse
Hold both the vol+ and vol- and the power. You will see vibrant on the screen. Well keep on holding it will go black again. Keep holding... It will come back...let go...you should be in recovery mode. Delete user data. This will wipe your phone.
Sent from my SGH-T959 using XDA App
Demo2319 is correct I just tried it on my vibrant and it worked even though my pass. Tested and confirmed here.
Sent from my Samsung Vibrant using XDA app
alot of people are selling LOCKED PATTERN devices on ebay now.
demo23019 said:
If you try entering the incorrect pattern five times you will see a screen where there will be a place to click for people who forgot their password. It will ask you to enter your gmail user name and password. then will ask you to set a new unlock pattern and you will be fine
Click to expand...
Click to collapse
Hey seriously does this work? I have a Vibrant and two other Android phones (ie three different unlock patterns). I took the requirement to do the unlock patern off on the vibrant for the last couple of months and when I thought of allowing it I realized I have been messing with the other two phones more and forgot the unlock pattern on the vibrant.
Currently my Vibrant is in use but I will like to be able to lock the screen now that my GPS and lag problems are much better fixed, but I do not want to wipe everything first. If this works I can enable the lock pattern and try different patterns till I get to this screen....but it has to be for real before I loose all my connections and presets etc on the phone.
intruda119 said:
alot of people are selling LOCKED PATTERN devices on ebay now.
Click to expand...
Click to collapse
yeah, i've noticed that too but tbh, i wouldn't buy one of those just in case it was stolen. i'm hoping ppl will also be as wary of those devices.
This Is What Happened To Me, My Friend Kept Doing The Unlock Pattern And Made My Phone Get Locked Out, I Wasn't Worried Cause I Had My Email And Pass, Well Turns Out The Email And Pass Didn't Work...At All, It Kept Saying It Was Wrong And I Couldn't Go Into Recovery Mode Or Download Mode Because I Guess It Was A Hardware Locked Vibrant? I Have No Clue, Long Story Short This Is What You Do, Either Switch Out The Vibrant, OR Go Into ADB And Fastboot, Reboot Into Recovery
wildklymr said:
Hold both the vol+ and vol- and the power. You will see vibrant on the screen. Well keep on holding it will go black again. Keep holding... It will come back...let go...you should be in recovery mode. Delete user data. This will wipe your phone.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I tried this, it still will not go to recovery mode. Are there any other ways of having to put this phone in recovery?
I am so pissed.
thanks guys
If your phone does not get into recovery or download. Best thing to do is just bring it into samsung for warranty repairs or exchange. Samsung canada covers it now free of charge. That's what I had to do, nothing worked for my first i9000m to get into recovery/download.
Erickomen27 said:
This Is What Happened To Me, My Friend Kept Doing The Unlock Pattern And Made My Phone Get Locked Out, I Wasn't Worried Cause I Had My Email And Pass, Well Turns Out The Email And Pass Didn't Work...At All, It Kept Saying It Was Wrong And I Couldn't Go Into Recovery Mode Or Download Mode Because I Guess It Was A Hardware Locked Vibrant? I Have No Clue, Long Story Short This Is What You Do, Either Switch Out The Vibrant, OR Go Into ADB And Fastboot, Reboot Into Recovery
Click to expand...
Click to collapse
you are full of chit my friend. I've locked myself out of multiple android devices using the lock pattern and my gmail account unlocked them all.
If you don't know the unlock code and don't know the gmail username and password for your email account... sounds pretty darn stolen to me.
prove me wrong and I will be happy to help other wise go find a new route you thieves.
rsfaze said:
you are full of chit my friend. I've locked myself out of multiple android devices using the lock pattern and my gmail account unlocked them all.
If you don't know the unlock code and don't know the gmail username and password for your email account... sounds pretty darn stolen to me.
prove me wrong and I will be happy to help other wise go find a new route you thieves.
Click to expand...
Click to collapse
I did not steal this phone I bought it. I just calle tech support in Canada, and they told me to call tech support in the US. The US tech support told me that to do a hard reset, I have to hold down the Vol up and Vol Down button and power button for 15 sec and then let go to get to a reboot screen. I tried and it did not work. Then I asked to send the phone in for repairs and they said that it was not in warranty since I used it in canada???? Now I am **** out of luck.
cheers.
Hello,
I have a problem with my "sharp softbank aquos 402SH
I setup a pattern lock. Since I have not used the phone for some time I cannot remember the pattern anymore.
I thought an unlock with a hard reset is no problem. But I found no way to boot into recovery mode(tried power and minus button, power and plus button to boot).
Also the device did not show up in adb as a device(Windows 8/Sharp USB driver installed) but was recognized as a storage device.
The user manual says:
"Do not forget pattern, Lock No. passcode or password set for canceling Screen lock(write it down if necessary). If you forget it, visit the nearest SoftBank Shop for recovery procedure."
As I live in Sudan and there are only softbank stores in Japan. So this is not possible for me.
Is there any other way to hard reset the device?
same prob
http://www.recovery-mode.com/android/sharp-aquos-crystal-x.html
Are you sure? Have you tried power-cycling the device? (Let it discharge all the way, and charge it all the way.)
Sharp aquos 402 sh hard reset problem
I have the same problem as the guy from sudan mentioned above, ive forgot screen lock pattern and not been able to get into boot option by hard reseting. I have done every thing like keep pressing and hold volume down key and holding power on key after sharp logo appears i let go the keys but nothing happens. Plz suggest me the solution.
Hi there
i have the same problem
my phone aquos 304 there are no available physical volume rocker button
i forget the password pattern
custom cable data with R jumper to ID pin with zadig software cannot flash the twrp
could someone help me out of this
thx
i also have that kind problem also show to many people but no way found of any to recover my bally please do something
As I think this phone did not get that many updates this might still work. I remember early on back then that i somehow managed to make a pattern that I had not meant to so could not unlock. Also quickly found out I could not get into the bootloader. But I found out you could bypass the lockscreen if you went into the emergency call screen. The thing is, you'd have to make a call then you could use the drop down notifications and enter settings app or something like that. I can't remember clearly, but I could atleast get access. And from there i just disabled the pattern. Don't feel I can recommend this though as it depends on how quick you are, and police services are sort of being misused this way. I remember being frazzled and extremely annoyed at that point as I had only had the phone for a couple of days. Ended up spamming a call three or four times to the cops to bypass without connecting a call. They called me back wondering what the deal was ? oops.