[Q] How do I reset my RTN info? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Phone: L720T (Sprint's 'Triband' version of the S4)
Carrier: FreedomPop
I tried asking this in the L720T-specific thread but I didn't get much help; hopefully a more "general" thread will be more productive. Anyway, onto the meat and potatoes...
I bought a phone via Swappa to use with FreedomPop's BYOD program. With their "unlimited everything" service I get 1GB of 4G and then unlimited unthrottled 3G after that. I picked up a SIM card from a local Sprint store as instructed and I was off to the races. Long story short, my LTE is fantastic (30mb/s... I have a tower right on top of my apartment) but once the gig is used and I'm on 3G I only get a trickle of data at less than 50kbps. FreedomPop's offshore ESL tech support is scripted and pretty much useless as far as actual tech support goes, so I've been trying to figure things out myself for the past month and a half; I think I might have identified the issue, but I don't know how to fix it. One of FreedomPop's setup steps is to dial ##786# (to enter the RTN menu) and enter the MSL to do a reset. Obviously, none of the RTN info (like the phone number) is actually mine since I'm not the original owner of the phone.
The problem is that when I try the RTN reset the phone just does a factory reset and none of the RTN info is changed. ##72786# doesn't change it either. Every single wipe-and-reset procedure, from the settings menu to the recovery, won't touch it. I even Odin'd the correct stock firmware properly and tried various resets. Still nothing. My theory is that this is what's causing the issue with FreedomPop's service; my speedtests when connected via LTE correctly connect to servers less than 100 miles away, while my 3G connection seems to be "confused" and wants to connect to places like Houston, Tampa, Washington D.C., etc... I'm in the midwest. I think that because the phone number listed in the RTN is a (566) number and it's not in service it's causing some kind of conflict.
I was wondering if you kind folks could help me actually reset the RTN info so that I can properly setup my phone.
Also, not sure if this is related but it might be since it's a "phone not TOTALLY resetting" issue... Prior to reflashing the stock firmware, the phone was rooted (stock). I had installed xposed framework and some mods which did things like changing loading bar gfx and removing the "high volume" notification. Even after all of the resets and reflashing the stock firmware, these two changes seem to be persisting. Possibly others, but these are the only two I can identify without re-rooting and reinstalling xposed and Galaxy Tools. Not that I mind; I like the mods, but it's indicative that something's not resetting for some reason.

You are being throttled. Pretty sure there's nothing you can do about it.

Related

[SOLVED]Help please. HLR reload broke my phone.

I already started this at the end of this thread:
http://forum.xda-developers.com/showthread.php?p=1881093#post1881093
but now I'm in real trouble so I'm starting a new thread hoping for help.
I was using 3.16 ROM on my mogul and all seemed fine until today I got an authentication error while voice roaming(edit: I said data roaming initially by accident). I called sprint to get an HLR reload becasue the above thread indicated this was helping people.
My phone quit making calls and quit data connections. Data ended with "cannot connect for unkoww reason". Calls simply disconnecte imediately. I could call *2 though.
Sprint had me rest my phone a few times and the checked the MSN/MSID info (which was fine) and evenutually sugestet I try the official rom (yes I was honest with them). I tried this, flashed 2.17 same deal.. after an hour with a tech he eventually told me the 2.17 is an "upgrade" rom and that it won't overwrite everything and that I should reload the original rom... so I just loaded 2.09.. checked MSN and MSID... in fact checked every setting in the EPST stuff against my touch. Everything is the same... except the security section (which doesn't exist on the touch) had the wrong username was my [email protected]nt... instead of sprint email) and some giberrish for a password.
I'm not sure what this should be, but actually I doubt it's the issue.
I'm stuck though. My phone is effectively bricked(it plays bubble breaker well at least) and I'm at a loss. Please advise if you can.
I just got off the phone with sprint. I have reverted to the 2.09 ROM. With the sprint reps help I did "master reset" which i didn't know existed. This is deeper than both a soft reset and a hard reset. It resets all the EPST data like MDN and MSID. We then set these back to what they should be. But no dice. She told me the phone radio must be broken and claimed that the *2 call uses a different radio. (really? does anyone believe that?) So her advice was to go to the repair center (which is 40 miles from here). OH.. and she put a diferent MSID which I find strange. It's no longer my phone number. I asked her if this was right and she said it probably changed when I asked for the HLR reload but that it was correct... weird. I'm in bad shape.
I called back becuase after forcing the phone to roaming I got an interesting message from verzion sayign they would transfer me to their operator where I could pay money to make a call... doesn't sound like a broken radio to me.
So I told the guy this but this time I got someone who knew what he was doing and before I could finish telling him about it he had it fixed. Aperently there was a setting in there system called HSA_Roaming_only that was set incorrectly and was forcing to try to connect to other networks. He checked it (I think.. or maybe unchecked it..) and voila... after several hours and three roms... it works.
The same thing happened to me when I did an HLR reload. I called sprint and told them my symptoms and they fixed it within 3 minutes. I didnt reinstall anything. You got totally whored by sprint, I feel for you.
dagurasu said:
I called back becuase after forcing the phone to roaming I got an interesting message from verzion sayign they would transfer me to their operator where I could pay money to make a call... doesn't sound like a broken radio to me.
So I told the guy this but this time I got someone who knew what he was doing and before I could finish telling him about it he had it fixed. Aperently there was a setting in there system called HSA_Roaming_only that was set incorrectly and was forcing to try to connect to other networks. He checked it (I think.. or maybe unchecked it..) and voila... after several hours and three roms... it works.
Click to expand...
Click to collapse
Did this allow you to EVDO roam? I cant data roam on EVDO and my girlfriends phone can. She is on the 2.17 official and i am on the 3.17 unofficial.
dagurasu said:
With the sprint reps help I did "master reset"
Click to expand...
Click to collapse
How do you do a master reset?
In the end I did get everything working again. I did get voice roaming working on 3.16 and I do have 1x roaming. I don't believe I have evdo roaming, but I probably won't know for sure until I go into work tomorrow.
I don't think the master reset was needed in the end.. but I could see that it might help someone someday. There is I think a ##something# code to get to the full epst settings, but I just go to \windows\EPST.lnk (edit: this is wrong.. see my next post)
Run it, select edit.. enter you MSL.. please don't ask how to find it.. search. Then under the menu tab... right soft key there is a reset option that I never noticed before. This will reset all the radio setup options to some default values and will do hard reset... erasing your data as usual. I have no idea where these defaults live on the phone... It seems like some roms end up changing at least the MSID and MDN, but some don't. I don't know what else they might change or how they affect what the defaults are that this resetting does.
In summary to my issue, there were two problems:
1) MSID was changed (during the hlr reload) in sprints system to something other than my phone number, (and now it likes to go back to phone number in my phone during upgrades thus not matching with what sprint has)
2) the HSA_ROAMING_ONLY flag in SPRINT's system (not my phone) was set wrong.
You got totally whored by sprint, I feel for you.
Click to expand...
Click to collapse
oh well.. not the first time.
dagurasu said:
In the end I did get everything working again. I did get voice roaming working on 3.16 and I do have 1x roaming. I don't believe I have evdo roaming, but I probably won't know for sure until I go into work tomorrow.
Click to expand...
Click to collapse
keep us updated on the evdo roaming. this is a big deal to me and i hope this isnt like this in the final version of the rom...
First.. I'm wrong about the reset.. it seems you must do the ##something# to get the epst that has the reset option in the menu tab. Opening through the windows link doesn't give that option. (edit: it's ##786#.. some googling found it.. doesn't seem terribly common information though plus google won't take "##".)
I am not getting evdo roaming and I'm pretty certain there should be verizon evdo coverage here... in fact I occassionally see the evdo symbol briefly when I switched to forced roaming, but it goes away immediately.. I suspect it doesn't authenticate.
Being that verizon seems to have much more evdo coverage than sprint, and that they make like $40 a month off their own customers for access to it(last I checked), it wouldn't be at all surprising if sprint can't pay/provide them enough (with all these sero plans) to get them to allow it. But I speculate.
Did anyone ever have this working? I never did.
well mine wont evdo roam on the new leaked rom. But my girlfriend has the same phone in the same house with the 2.17 rom and can evdo roam just fine... so it is baffling me
Something about the new rom is causing the problem, because having these two phones side by side and them acting differently is strange. mine also roamed fine on evdo before i installed the leaked rom btw
Everything else seems to function as normal, but the no evdo roaming is driving me mad. i really hope this isnt an issue in the official rom when it comes out.
we are also both on sero plans and roaming on alltel towers here.
Masater Reset Code
in order to do a master reset you need your MSL# then type ##MSL# and then you can do the master reset this will reset everything and i mean evereything to factory defaults. you will have to go through the sasme initial setup as when the phone was activated the first time. so make sure you have all your correct MSN/MISD numbers
tlhop911 said:
in order to do a master reset you need your MSL# then type ##MSL# and then you can do the master reset this will reset everything and i mean evereything to factory defaults. you will have to go through the sasme initial setup as when the phone was activated the first time. so make sure you have all your correct MSN/MISD numbers
Click to expand...
Click to collapse
Hmm .. when I go in there I still do not see where I can do a master reset. All I can do is change the MDN and MSID and then select OK.
Cool. I haven't been able to roam on Verizon's towers since I added the leaked ROM either. If I can manage to get through to tech support (the CSR in chat said she couldn't help me) I will have them reset the HSA flag to allow high speed digital roam.
well mine wont evdo roam on the new leaked rom. But my girlfriend has the same phone in the same house with the 2.17 rom and can evdo roam just fine... so it is baffling me
Click to expand...
Click to collapse
I'm on sero too, but again it's verizon roaming here.. so may be related to why it never worked for me in the first place. You could dare to just call sprint and ask why it's not working.
tlhop911 said:
in order to do a master reset you need your MSL# then type ##MSL# and then you can do the master reset
Click to expand...
Click to collapse
This is wrong.. this won't get you there, at least not on my phone.. and actually you DON'T need an MSL... BUT you better have it handy to fix things after you do the reset.
Just do ##786# as I stated above (sorry for the confusion the first time) and then look in the menu soft key.
EDIT: After you do the master reset... then you can do the ##MSL# and fix your MSID and MSN to what they should be.
To neodorian... please read what I wrote... this flag DID NOT do anything for my data roaming (and I am in verizon territority) This didn't even fix the usual voice roaming problem as far as I can tell (that's something else unknown which is fixed by the HLR reload, this only fixed my rather unusual problem where I could ONLY roam... and furthermore had to supply a credit card number to do so! This was something sprint broke for me just because they liked me better than you.
I had the authentication issue on my VZW XV6800 - I called in to tech support and after talking to the first person, and mentioning a HSL reset, she transferred me to level 2. The guy had me do basic troubleshooting, and examined some settings, then had me remove the battery for at least 1 minute. reload phone, try over the air programming, and test calls. all to no avail. he then had me go in and edit the settings using ##778 (VZW default password for editing is 000000) you don't need to use the hex code and program designed to give you the password, especialy since I tried this, and it didn't work.
Anyway, he generated a new A(uthentication) code on his end, had me manually input it, and he also had me change my Home SID/NID. Mine said 30/65535. He said it should be 30748/65535.
I then did another *228 #2 and was now able to make a test call. After hanging up I went back and looked, and the Home SID/NID #1 was 30/65535 again. Not sure if those extra numbers did anything, but the phone got rid of them.
I am able to call out and receive calls now, and the data seems to be zipping right along. When I tested gps last night it had me miles from where I was located.
UPDATE:
GPS seems to be working fine. I'm guessing the tower I was "connecting to" was miles away, since I live at the base of a butte, and have terrible reception. Most likely that WAS the closest tower to where my phone was.

WARNING! Do not update to 8.1 if your phone is CDMA

HTC 8X/8S
HUAWEI W1
Confirmed brick after 8.1 developer update with CDMA network.
Lumia 822 Verizon
Confirmed no problem if you use GSM/WCDMA.
If you have already bricked your phone, try this:
1.Power down phone by pressing Power button.
2.Press Power button and Volume +/- button at the same time, phone will go to flash mode.
3.Press Camera button for 5 seconds to power off your phone.
4.insert a GSM/WCDMA SIM card in your phone and turn on phone.
It seems that 8.1 not compatible with CDMA SIM card.
reker said:
HTC 8X/8S
HUAWEI W1
Confirmed brick after 8.1 developer update with CDMA network.
Lumia 822 Verizon
Confirmed no problem if you use GSM/WCDMA.
If you have already bricked your phone, try this:
1.Power down phone by pressing Power button.
2.Press Power button and Volume +/- button at the same time, phone will go to flash mode.
3.Press Camera button for 5 seconds to power off your phone.
4.insert a GSM/WCDMA SIM card in your phone and turn on phone.
It seems that 8.1 not compatible with CDMA SIM card.
Click to expand...
Click to collapse
I have it on my htc 8xt and its working fine. Well I am having lockscreen issues but the network is working fine for me on sprint.
starsoccer9 said:
I have it on my htc 8xt and its working fine. Well I am having lockscreen issues but the network is working fine for me on sprint.
Click to expand...
Click to collapse
the problem with me no wifi
no mobile data
That is so far from something you could call a "brick" it's not funny. "Brick" means un-recoverable. If you can "un-brick" something without diassembling it or at least using hardware a normal user couldn't have access to, it's not a brick!
Also, has anybody else actually had this problem? A few people seem to indicate that they have *not*...
No problems what-so-ever updating and running on my Odyssey...other than taking forever to download and install.
Working fine in my Lumia Icon from Verizon.
No cellular data after hard reset
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
GoodDayToDie said:
That is so far from something you could call a "brick" it's not funny. "Brick" means un-recoverable. If you can "un-brick" something without diassembling it or at least using hardware a normal user couldn't have access to, it's not a brick!
Also, has anybody else actually had this problem? A few people seem to indicate that they have *not*...
Click to expand...
Click to collapse
HTC confirmed this yesterday, they awared the problem and contacting with MS. Announcement by HTC China
The problem covered both HTC 8s(A620D) and 8x(C620d)
8X/8S have similar but more serious problem with gdr1 - gdr2 upgrade last year, even can't boot into SPL.
By the way, to normal users, if their phone turn into black screen and can't boot, it's a brick. No one will care about if it's a real brick, what they know is: I can't use my phone, it's not working, just like a brick.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
i got the same issue with my ativ s.
everything works except mobile data.
is there some settings i can try since i didnt do a hard reset but the normal reset from the phones "about" menu.
my network is WIND greece.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
No need to apologize for the novel! I did the SAME exact thing as you (except I hard resetted via settings > about > more info > reset your phone). Luckily I know my MSL, and have my MSID handy. I wiped my settings by doing ##72786# and selecting ok twice. I rebooted my phone manually and then went to the 'activate my device' app in settings. It did what looked like a profile update and it said my phone was successfully activated with my phone number listed.
I can browse the web on Sprint's network, make/receive calls and send/receive texts. The only thing I can't figure out to fix is MMS. I can't get or send picture mail, group texts or any kind of MMS at all.
I've managed to get my coworkers settings from his ATIV S Neo but I can't figure out how to edit them on my phone. Going into ##3282# doesn't let me edit things that deeply.
From what I've heard on other forums is that we're basically SOL unless Sprint releases their firmware updates and their release of 8.1 soon (which they have confirmed they will do this summer).
I figured from the get go when this started yesterday that this 8.1 release doesn't seem to properly support CDMA and judging by how many people have this issue, I was correct. Microsoft really needs to work better on the CDMA side of things.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
I saw your reply to my thread for the same issue. I did some research on WP Central and found another thread where someone was having the same issue with an Ativ S and the solution was to manually enter the APN information. I don't know what the APN info is for Sprint, but when I checked it on my phone it was blank. It seems like a safe bet that updating that info would fix the issue.
---------- Post added at 04:01 PM ---------- Previous post was at 03:40 PM ----------
iknowsingh said:
No need to apologize for the novel! I did the SAME exact thing as you (except I hard resetted via settings > about > more info > reset your phone). Luckily I know my MSL, and have my MSID handy. I wiped my settings by doing ##72786# and selecting ok twice. I rebooted my phone manually and then went to the 'activate my device' app in settings. It did what looked like a profile update and it said my phone was successfully activated with my phone number listed.
I can browse the web on Sprint's network, make/receive calls and send/receive texts. The only thing I can't figure out to fix is MMS. I can't get or send picture mail, group texts or any kind of MMS at all.
I've managed to get my coworkers settings from his ATIV S Neo but I can't figure out how to edit them on my phone. Going into ##3282# doesn't let me edit things that deeply.
From what I've heard on other forums is that we're basically SOL unless Sprint releases their firmware updates and their release of 8.1 soon (which they have confirmed they will do this summer).
I figured from the get go when this started yesterday that this 8.1 release doesn't seem to properly support CDMA and judging by how many people have this issue, I was correct. Microsoft really needs to work better on the CDMA side of things.
Click to expand...
Click to collapse
Would you be willing to post the settings? I am guessing that the issue may be partially related to APN settings being missing under Settings, Cellular+SIM, SIM settings. I read a post by someone on another forum who had the same data issues but fixed them by entering the APN information for his carrier. I've tried a couple of different APN settings that I've found out on the web for Sprint, but I'm not sure they are accurate. All I know is that they were missing when I checked them on my phone.
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
Would you be willing to post the settings? I am guessing that the issue may be partially related to APN settings being missing under Settings, Cellular+SIM, SIM settings. I read a post by someone on another forum who had the same data issues but fixed them by entering the APN information for his carrier. I've tried a couple of different APN settings that I've found out on the web for Sprint, but I'm not sure they are accurate. All I know is that they were missing when I checked them on my phone.
Click to expand...
Click to collapse
I would not mind at all! I went into ##3282# on his phone, selected 'view' then 'others' then 'MMSC URL' . The two pictures are attached, the order of the settings begins with the picture that says '[email protected]'. The second pic is literally a continuation as it starts right where the first picture ends (I scrolled neatly!)
I've been trying to find the correct Sprint APN settings around the web, and a lot of sites have similar settings as options but either Windows Phone doesn't have enough fields for the settings, and the fact that in the APN settings on 8.1, it doesn't let me change the authentication type.
I noted on my coworker's ATIV S Neo that in his 'cellular+SIM' section, he doesn't have options to input APN like I do... the hard reset must've kicked the CDMA stuff in our phones to the curb.
fatdata said:
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
Click to expand...
Click to collapse
Would you mind posting the APN settings you used? That would be appreciated... I've tried going to various sites but wasn't sure what was the correct ones.
iknowsingh said:
Would you mind posting the APN settings you used? That would be appreciated... I've tried going to various sites but wasn't sure what was the correct ones.
Click to expand...
Click to collapse
they are for greek providrs though... I think you need to find the ones for your provider.
note: i just used the GPRS APN address for wind (my provider) and it worked the rest seemed to not make any diference
VODAFONE
GPRS APN: - internet.vodafone.gr ή webonly.vodafone.gr
Username: - {κενό}
Password: - {κενό}
MCC=202
MNC=05
APN type=default
DNS: - 213.249.17.10, 213.249.17.11
WIND
GPRS APN: - gnet.b-online.gr ή gint.b-online.gr
Username: - {κενό}
Password: - {κενό}
MCC=202
MNC=10
APN type=default
DNS: - 212.152.79.19, 212.152.79.20
fatdata said:
they are for greek providrs though... I think you need to find the ones for your provider.
note: i just used the GPRS APN address and it worked the rest seemed to not make any diference
Click to expand...
Click to collapse
Ahhhh, Vodafone... I assumed you were a Sprint brethren... I appreciate your post nonetheless! Thank you, sir. Now to continue the hunt for correct Sprint settings -_-
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
fgr said:
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
Click to expand...
Click to collapse
I actually work for a Sprint store (non service/repair location) and I don't have TEP. I actually DO have an upgrade available since I bought the ATIV S Neo off-contract. I wouldn't mind using my upgrade on another ATIV S Neo... and whatever Windows Phones Sprint gets in the future, I'll have to buy off contract (which is nothing new to me lol).
I could technically add TEP to my line and wait a few days then do an advanced exchange at a local repair center but I'll most likely get a refurb as most of them are. I'd rather a brand new device
So I'm currently debating using my upgrade...
fgr said:
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
Click to expand...
Click to collapse
Did you mention the update to 8.1 or did you just play dumb? I am thinking I am going to have to do the same thing as you but I don't want to walk in there and tell them that I did the update and have them tell me I'm SOL.
ZogJones said:
Did you mention the update to 8.1 or did you just play dumb? I am thinking I am going to have to do the same thing as you but I don't want to walk in there and tell them that I did the update and have them tell me I'm SOL.
Click to expand...
Click to collapse
I was completely honest, gave them the whole story from start to finish. Even pointed out some of the cool features of 8.1 :laugh:
If this was the new Galaxy they might have given me a hard time, who knows.

The Ntelos S5

I have an ntelos S5 (G900R7). There is no development for this phone anywhere on the internet. Perhaps I can find support here?
---------
So far (you may skip this part):
I have managed to successfully install Spirit Rom with full functionality, by copying my old build.prop into the system directory, and restoring my previous apn settings using the apnsbu. I forget why I left this rom, but I did. Everything I try has some problem! I then proceeded to try just CM11, by itself, and had 3g difficulties. Then, using Kushman's sprint MIUI, (Ntelos shares sprint towers) things seemed to work right, but it remapped my recent app key to menu... (perhaps I can map it back?) and the volume was not controlled by my physical volume buttons.
-----------
Now my favorite rom so far: Mokee Rom It's fast and visually pleasing, but I have wi-fi and phone difficulties.
After imposing my APN settings, I can reproduce these effects:
(1) Before replacing build.prop, the wi-fi works and can be enabled or disabled as I need. Also, 3g works very well at nice speeds, but it says "Verizon Wireless" underneath the 3g indicator bars. However, I cannot make calls. If I attempt to do so, the 3g data stops working, turns orange, and no longer says "3g". If I do this, then no data can be transmitted or received.
(2) After Replacing build.prop with the "good original" copy (which sometimes fixes similar problems in other custom roms) the wi-fi becomes stuck in a constant state of "turning wi-fi on..." but never turns on. 3g still works, but, as in part (1), it will break if I try to make a call.'' Also, in this case it says "Sprint" instead of "Verizon Wireless"
Does any one have advice, or perhaps some build.prop settings to modify? Or maybe there's a different file that would help. Again, my phone is the SM G900R7. Has someone else with this phone had luck customizing it?
Thank you
nTelos S5
Likewise have a nTelos S5, have not found any custom roms that can successfully be installed without data or phone issues.
Also trying to install any ASOP roms resulted with all phone efs data getting cleared.
Upon searched relentlessly the only rom I found that functions is located at
http://teamcspire.com/index.php?/topic/112-gs5-g900r7-r2-teamcspire-nd8stock-deodexed-101814/
its very stock but functions flawlessly for me.
Advise if you have any luck, I will reciprocate.
doby-nut said:
Likewise have a nTelos S5, have not found any custom roms that can successfully be installed without data or phone issues.
Also trying to install any ASOP roms resulted with all phone efs data getting cleared.
Upon searched relentlessly the only rom I found that functions is located at
http://teamcspire.com/index.php?/topic/112-gs5-g900r7-r2-teamcspire-nd8stock-deodexed-101814/
its very stock but functions flawlessly for me.
Advise if you have any luck, I will reciprocate.
Click to expand...
Click to collapse
My advice is to you, is that if you install Mokee rom, do not update it with OTA update. This is what I think broke the network for me. Even after restoring my phone to factory conditions and using Kies, I still had no network. I ended up going to the nTelos store, where they had to reset the network service for my phone on their end... strange.
Anyway, I have made a few roms work, and I suspect I could make more. If you maintain your apn settings, and build.prop, you should be able to make Spirit rom work. The same thing is true for Miui. However, if I remember from my experience correctly, if you do install Miui, then I THINK you should not restore your original build.prop; it may work without it... just restore the apn settings. When you do this, you may have to change the preferred network mode... I am a little freaked out, after my previous experience with Mokee rom, to mess with this any longer, though. I do have a problem with Spirit rom: if I use the Timely alarm clock, the time panel is miscolored, but I believe that could possibly? be fixed by flashing a different kernel. I plan on flashing Spirit tonight.... stock uses up my battery too fast, and Spirit just feels more responsive.
EDIT: I just re-flashed Spirit Rom, and they fixed the discoloration in the most recent version! Also, as before, my 3g and WiFi work fine.
Took me days...
The CSpire shares the model number and ROM. The US Cellular CM11 is the closest. Somewhere in that I lost my ability to send texts (not sure if it's the SMSC or...) and didn't get it back when I ODIN'd to stock. I would LOVE to have CM support for this model.
I also am in the same boat as you guys. I would love to get another reliable ROM on this phone. I just have bad memories of purchasing my last one (Sprint GS3) from ebay, and having one hell of a time making the MMS work after flashing it for nTelos. However, I never did have to mess with any of the APNs or build.prop settings on that one. I would think the Sprint ROMs should be the closest compatible ROM, being that nTelos and Sprint do share towers in WVa and Va (Sprint actually has zero towers in these states, and leases nTelos towers instead).
Is using EFS Backup by Wanam a good method to insure the EFS does not get screwed up?
caezec said:
(1) Before replacing build.prop, the wi-fi works and can be enabled or disabled as I need. Also, 3g works very well at nice speeds, but it says "Verizon Wireless" underneath the 3g indicator bars. However, I cannot make calls. If I attempt to do so, the 3g data stops working, turns orange, and no longer says "3g". If I do this, then no data can be transmitted or received.
(2) After Replacing build.prop with the "good original" copy (which sometimes fixes similar problems in other custom roms) the wi-fi becomes stuck in a constant state of "turning wi-fi on..." but never turns on. 3g still works, but, as in part (1), it will break if I try to make a call.'' Also, in this case it says "Sprint" instead of "Verizon Wireless"
Click to expand...
Click to collapse
You might try saving out your wpa_supplicant file from the stock ROM and replacing it on the flashed ROM. This has worked for me before on my GS3. That might take care of the wifi anyway.
I'm also on ntelos with the s5 now. But it is a us cellular unlocked by them phone. Stuck in a ntelos sim card that I bought from store and everything works. Except 4g. I can live w/o it but it's kinda like a puzzle now. How could I enable this to work on ntelos?
Depending on where you are, ntelos does not have 4G in many places yet. It's still very spotty in West Virginia.
Has anyone taken the OTA Lollipop update? If so, how is it working and does it lock or put in a new bootloader?
I have. It's a little laggy at times, gets really hot when using it while charging and battery drains a little faster. Not sure about the bootloader
i4get75 said:
I have. It's a little laggy at times, gets really hot when using it while charging and battery drains a little faster. Not sure about the bootloader
Click to expand...
Click to collapse
I think I will hold off for a while. My stock NK1 is laggy enough as is. Damn, I wish there was a compatible ASOP ROM available for this phone.
Honestly, this Samsung G5 is the absolute worst phone I have ever owned! I would like to get a S6, but my experience has been so bad with this S5, I am almost afraid to stick with Samsung. However, my S3 was awesome!
Just found out that the heart rate sensor is active when the phone is on no matter if S Health is open or not.
I am in the Richmond area on Ntelos. They have stated they have sold their bandwidth to T-Mobile and we are to find another carrier. My phone is not even a year old and no other carrier will activate it. Being I own mine outright and paid close to $600, I am about to lose my mind knowing that I will have a shiny expensive very small tablet in a few months. Has anyone a clue how to change this phone over to GSM or something useful. Verizon refused to even try, though I know when I tried Straight Talk's Verizon Sim it did dial to Verizon's customer service. But Straight Talk nor Verizon would activate it.
Ideas and suggestions welcome.
puterdoc said:
I am in the Richmond area on Ntelos. They have stated they have sold their bandwidth to T-Mobile and we are to find another carrier. My phone is not even a year old and no other carrier will activate it. Being I own mine outright and paid close to $600, I am about to lose my mind knowing that I will have a shiny expensive very small tablet in a few months. Has anyone a clue how to change this phone over to GSM or something useful. Verizon refused to even try, though I know when I tried Straight Talk's Verizon Sim it did dial to Verizon's customer service. But Straight Talk nor Verizon would activate it.
Ideas and suggestions welcome.
Click to expand...
Click to collapse
page plus,i am an ntelos dealer and pageplus dealer i flash phones to and from both companies everyday i am in ruckersville va 12 mile north of charlottesville lemme know if you need help you right its the enitre eastern side of the companyh is gone now to tmobile but you can still activate on frawg..ive done many for customers
Thanks for the info. I am on the frawg side of things now. Their plans were too much when mine ended and I didn't need a phone at the time. Then a few years later, yeah I made my S1 last almost 4 years, I bought the S5 late last year outright. Loved the S1. Made that do everything it just did everything slow at the end.
Anyway, am glad there are options of some sort. Have been reading the reviews of pageplus. What kind of speeds are you getting on it with 4G? Their map shows coverage everywhere which makes me a bit uneasy, as in too good to be true. Is it a simple flash or require editing?
If I can't do something else with the phone, I may try the band opening options. According to the phone specs, it should already have all the Verizon bands but they refuse to activate it due to the meid it seems. I have a feeling this topic may get more viewers as the Ntelos off switch day comes closer.
Google Fit was the culprit for the heart rate sensor staying on. Un-installed it and fixed it
After all this time, has anybody found a ROM that works well on this phone?
can't get data so Internet not working on galaxy s5 unlocked already switched ntelos
njdan30 said:
page plus,i am an ntelos dealer and pageplus dealer i flash phones to and from both companies everyday i am in ruckersville va 12 mile north of charlottesville lemme know if you need help you right its the enitre eastern side of the companyh is gone now to tmobile but you can still activate on frawg..ive done many for customers
Click to expand...
Click to collapse
My internet is not working but I can get talk and text
In case nobody has seen this, there is a now a CyanogenMod 5.1.1 ROM available now for nTelos. I have been running it for 3 days now and I really like it. Good battery life too. Very stable and very speedy. There are some occasional bluetooth audio stuttering issues, but nothing terrible.
See this thread.
http://forum.xda-developers.com/gal...ent/unofficial-cm-12-1-g900r7-inland-t3255191
FYI, Cyanogenmod 13.0 (Android 6.0.1) is available for nTelos and C-Spire (and other) devices here. http://forum.xda-developers.com/gal...ent/unofficial-cm-12-1-g900r7-inland-t3255191
Sucks for ntelos customers bring forced into sprint at least the CDMA phones and iphones are unlocked
Sent from my SM-G935F using XDA-Developers mobile app
---------- Post added at 03:56 AM ---------- Previous post was at 03:52 AM ----------
njdan30 said:
page plus,i am an ntelos dealer and pageplus dealer i flash phones to and from both companies everyday i am in ruckersville va 12 mile north of charlottesville lemme know if you need help you right its the enitre eastern side of the companyh is gone now to tmobile but you can still activate on frawg..ive done many for customers
Click to expand...
Click to collapse
Sorry it's been a year only thing needed was a sim card and set apns it'll be 3g but beats a paper weight it'll get evdo and ehrpd speeds some cases you can get lte but very limited areas
Sent from my SM-G935F using XDA-Developers mobile app

Help getting XT1575 working again while in Japan. Please!

I'm in Japan for a couple of weeks for work and signed up for the Japan pack that Sprint offers. I spent almost an entire week working with Sprint support ( ) trying to get data roaming working properly on the phone without much luck (voice and text worked great), but yesterday I lost all connectivity but wifi. Figuring I must have changed something I shouldn't have, I saved everything I could and did a hard reset on the phone.
It still won't connect to any networks. I've re-downloaded PRL and device configs over wifi in the settings but it doesn't even attempt to connect to any wireless networks, or see any for that matter.
I have 2 guesses here but I'd like some kind of confirmation here before I take any action.
1: Maybe my radio firmware is corrupted somehow? I'm not exactly sure how to check it but it just doesn't seem to be doing much of anything. In the SIM status page it says searching for network, but I have no way to know if that's really the case.
2: Since the phone has a Sprint SIM, does it has to be on an actual Sprint network to initialize the networks? (Not Softbank's network here in Japan?) I spent over an hour on Google Voice with them last night trying to get an answer/help but got absolutely nowhere.
The phone is currently all stock but I have no problem unlocking and installing recoveries/software/roms if need be. Any ideas what I can do here or am I just stuck without communication until I get home next week?
Usually the best route is to get a local prepaid sim while traveling but honestly I have no idea what sprint offers for roaming in Japan. Check your plan and see if there is an add on needed.
I'm not alone!
Also THIS IS STILL AN ISSUE!
It worked fine for me last time I came to Japan, about a year ago. This time, I only have voice and text, no data. Right now I'm backing everything up to do a factory reset.
Did you ever find a solution to this?
I'm not sure if you've already done your factory reset, but if you're on Sprint, don't do a reset. The phone can't reactivate itself off of Sprint towers. You have to be in the US when you do the reset. I was stuck with WiFi only for most of my time there because I reset mine.
I never found a solution other than dropping Sprint when I got back to the states. Switched to Verizon and never looked back, though I'm not sure what I'm going to do for my next trip with their ridiculous international rates.
I actually got it working last night.
Factory reset and restore over wifi
Update device config over wifi -> handles activation
Update PRL over wifi 3 times
Now it works
Oh, I'm glad it worked. Is yours on Sprint?
Yes, but I may have spoken too soon. It worked for a few hours and now isn't getting back on data. I think it may be SIM related, since I saw a weird SIM error pop up and rebooted my phone, which led to the data working the first time
They must have redone their activation system since I had my issue in July. At that time there was no way for the phone to reactivate without being on Sprint's system.
As far as the data, that's the same thing I had happen and they were never able to solve the problem. It would work for a little while then stop for no reason. If you find a solution I'd love to hear it though.
I'm wondering if I can flash a different radio or something

Sprint S8 no network after Pie update

Hoping to find some assistance on here since the Samsung forums aren't much help.
A few people out here who (from what I gather) have the SM-G950U are experiencing issues with mobile data after the Pie update.
Personally I will see spotty LTE connection. If i put the phone in CDMA only mode i can get relatively stable 3g.
Tried wiping cache, resetting APN, soft reset, hard reset...
Since its the locked down bootloader version there aren't many good rom options out there that I have been able to find.
There are similar discussions over on Reddit and the Samsung forum, but I don't have link privileges yet so you will need to google if you want to see them.
Any help would be appreciated
Sprint S8 no network after Pie update
treynolds75 said:
Hoping to find some assistance on here since the Samsung forums aren't much help.
A few people out here who (from what I gather) have the SM-G950U are experiencing issues with mobile data after the Pie update.
Personally I will see spotty LTE connection. If i put the phone in CDMA only mode i can get relatively stable 3g.
Tried wiping cache, resetting APN, soft reset, hard reset...
Since its the locked down bootloader version there aren't many good rom options out there that I have been able to find.
There are similar discussions over on Reddit and the Samsung forum, but I don't have link privileges yet so you will need to google if you want to see them.
Any help would be appreciated
Click to expand...
Click to collapse
Yes, I had the same issue, I had to call Sprint using a different phone and they reset something over on their end and my phone went through some reconfiguration process and it worked after that. They were aware of the problem and had already notified Samsung of the issue. So just call Sprint (*2 from a Sprint phone) and you'll be back in business again.
i tried talking to sprint over the phone, they had me do some ## codes to re-register the device with the network. That helped nothing really. They then said i would have to take it in to a store with a support desk.
I spoke with Samsung and they offered for me to send the device in. I created a ticket and i can ship them the phone, and they will repair it and ship it back. But that will take almost 2 weeks. (2 business days shipping, 5-7 business days for the repair and another 2 business days to get it back)
So i will go to the sprint store today and then if that gets me nowhere I will think about sending it in to Samsung.
I had the same issue with my S8+. They ended up flashing the phone which wiped everything and my sd card was encrypted which they didnt decrypt. Anyways data and everything back.

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