Hello All,
So I recently upgraded the OS from KK(4.4) to 5.0.2 through FOTA update method.
Since then, every few hours, the Email default application loses sync. The main sync button appears to be on but when I enter the Exchange account account settings, I see that sync isn't marked.
Once I mark the sync option, it works well. but then again, after a few hours, getting off again.
please help!
Thank you!
Nir.
Hello...?
you got a 5.0.2 update ?
I have the exact same issue. This has been nagging me for a while now since I upgraded to Lollipop.
Regularly, as I notice absence of traffic on my Corporate email (exchange server account), I go to the accounts settings only to find out all sync options unchecked. And as soon as I check them, email starts coming in again, until the next time.
This occurs after anything from an hour to a few days. Very annoying as it renders my corp email very unreliable...
Related
I've just re-flashed and totally rebuilt my HD2 because my e-mail (both Hotmail and regular POP/SMTP) totally stopped syncing. Now that I've rebuilt the phone, everything seems back to normal for now, but I've got an annoying issue when my e-mail syncs: Everytime it syncs in the background, it displays my Inbox on the screen! So, I'll often bring the phone out of standby and find my Inbox on there. Or, I'll be doing something else on the phone and, suddenly, my Inbox will appear out of nowhere. Very irritating.
In addition to the above, the HD2 regularly 'forgets' my sign-on credentials to Windows Live and prompts me to enter them again when it tries to sync. This is despite using 'Save password'.
Anyone else experience this? Any fix?
Thanks.
Check your date. I once had this issue with an incorrect date. If the date is set to the future and you have email set to sync "last x days", it won't get mail from the future.
Thanks, but date is correct and I have my mail set to sync items as they arrive.
I have set up my DHD to sync with exchange 2003 email account (push email option). Everything syncs fine but sometimes when new emails arrive they dissapear from then phone. I loose older mails I received that day. It keeps receiving new emails but the ones that have disappeared do no come back.
The email are there on the exchange server and can read thme from my PC but cannot see them on the phone even if I sync manually.
When I delete the account and set it up again the emails reappear but this is very annoying. Has anyone experienced similar problems? ANy solutions?
Go to Menu:
Settings
Accounts & sync
Exchange
Account settings
Sync events for past
Then you have the choice of
2 weeks
1 month
3 months
6 months
All
Hope this helps.
It does not work. My seetings are for 30 days. The emails I am missing are of the same day. Only a few, the ones below and above are still there. One way of bringning thme back is to move them to another folder on the PC and then move thme baxck to inbox. When I do that and I sync again they appear.
Hi,
I'm using the stock EMAIL app that comes on the phone (not sure if this is the stock Jelly bean app or a Samsung version). I'm using it because it works with my work's Exchange email/calendar nicely. I also have a Gmail account and my personal Email (my own website with email support) which is IMAP. The Exchange and Gmail seem to work fine. I have Exchange setup for push and I'll sometime get emails even before my desktop/Outlook see them. I don't use Gmail that much (only a couple emails a week) so I set it up to sync every 4 hours and that seems fine.
My personal IMAP account I get probably 30 email a day. I set up the program to sync every 10 minutes. It seems to just stop syncing for some reason I cant figure out. For example today, I received several emails overnight and a couple in the morning and the phone synced them fine. When I got to work and checked ~11am I had 5 messages waiting (using Thunderbird on my desktop) and when I checked the phone it didn't have them. If I go to the Inbox it says last sync was at 8:49am. The program will then do a sync and presto, all 5 messages popped up. But now all day the phone will not sync unless I go check my inbox which appears to force a sync.
So I know the information (account, password,..) are OK since it manually syncs no problem. I didn't try today but in the past if I change the sync interval to something else (5 or 15 minutes) it seems to sync for a while and then stop again. I tried deleting the account and then re-created it and that seemed to work for a while.
I have "sync while roaming set" and I do not set up a peak sync schedule so it should always be the same.
Any thoughts?
Thanks
I have a new ATT Galaxy S4, running the newest operating system. I have 4 email accounts set up. when I reboot the phone, all the email accounts I had set up, except for one, DISAPPEAR!
They are pop3 accounts. One is go-daddy and three are verizon.
I then have to go back into the email, re-setup the email accounts, then they work fine, but if I reboot the phone, they disappear again.
I am NOT doing a hard reset, just the reset option you are given when you hold down the power button.
anyone have any ideas why this happens? and only when i reboot the phone.
No do not respond by saying "don't reboot your phone".
The phone was running sluggishly, so I rebooted to free up the memory.
Thanks for your input in advance for those who might have answers.
Samsung Galaxy S4 - Email Accounts Disappear
I have been experiencing the same issue as well. It's extremely frustrating. I have three e-mail accounts configured within the stock e-mail client: An Exchange account (for work), a Gmail account and a Hotmail account. I have also tried configuring only the Exchange account (to see if multiple addresses was causing the problem) but the same issue persists.
Description of Issue:
So basically, the problem is that every so often, when I press the e-mail button, all of my accounts are missing and I am prompted to Set up an e-mail address (as if it's the first time I've ever pressed the e-mail icon).
I've owned the s4 for about a month and my e-mail accounts have "disappeared" 6 or 7 times. Every time, I have to set up my email accounts again like it's the first time. Additionally, my "disappearing email account" problem is not limited to reboots. If the phone is acting sluggish for any reason, I'm probably about to lose all of my e-mail accounts again.
PS - I don't want to use an alternate e-mail client. I like the stock app, but this is a major bug that I need to sort through.
Advice is appreciated!
Same issue with my Galaxy S4 from ATT. Anyone know of a fix for this?
Since the update to kitkat, my S4 has been syncing and downloading email messages right around midnight (11:42 last night, 12:04 the night before, etc.) I have a pop3 email account set up (Comcast) and sync is turned on except that I have sync settings set to manual. Before kitkat, it would only retrieve email when I opened the app and actually hit the sync button. What changed in kitkat to cause it to retrieve email late at night? I've checked the settings and searched the forum. Any ideas? I could turn sync off entirely, but would have to turn it on each time I want to manually retrieve my email.
rmc69 said:
Since the update to kitkat, my S4 has been syncing and downloading email messages right around midnight (11:42 last night, 12:04 the night before, etc.) I have a pop3 email account set up (Comcast) and sync is turned on except that I have sync settings set to manual. Before kitkat, it would only retrieve email when I opened the app and actually hit the sync button. What changed in kitkat to cause it to retrieve email late at night? I've checked the settings and searched the forum. Any ideas? I could turn sync off entirely, but would have to turn it on each time I want to manually retrieve my email.
Click to expand...
Click to collapse
Go to e-mail : Menu button-> settings->Account Settings->Click on e-mail you want to change Sync etc... Sync settings...
Good luck..
Thanks. I've already done that before I posted. All are set to manual sync. I will try deleting and setting up account again.
Sent from my amazing Samsung Galaxy S4
Press on gmail app from the phone and it will pop up sync email enable or disable. Uf you enable then them. Do for serveal time order it to eat. I have the same issues. Be careful with pop setup it pulling everything from the servers and transfer to ur phone without make copy to the servers, unless that is what u want.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
I have the same issue, two email accounts set to manual sync that automatically pull emails once a day without me opening the program.
The only solution I've found is to turn on sync each time you want to check your email and then off again when you're done. This is a hassle and I wish there was a better solution. Something has to be triggering the event.
I'm also having this same problem.