not sure how this is happining or if its my mistake. but this has happenened to my more than once. the phone simply decides to deletes all emails prior to a spesific date without any confirmation. thank god that there it a copy of them in the deleted folder on exchange server
anybody else suffering from this?
Normal
This is normal, outlook is designed so it only keeps emails from a certain number of days into the past, according to the email settings.
Enter you email settings and tell it to keep the emails from the maximum allowable time, I can't remember how long but the increments were something like Today, last 3 days .... etc.
it deletes all mails that are no longer on the server, nothing to do about it, except as a workaround maybe moving important mails from inbox to antother folder
correct me if im wrong here
but i am under the impression that the number of days in the activesync options is only for the initial sync with your exchange acount
I have the same problem. Once in a while my Gmail Inbox is empty. Glad it is saved in 'All Mail' but the behaviour is very irritating
Are you connecting to your mailbox, i.e. gmail-server or just syncing with your Outlook?
When using POP3 to connect to the gmail-server, it will download all mail to your phone, and thus delete the messages on the server.
Try to connect via IMAP4 and go to the settings of your gmail-account on your phone. There you can change the number of days to something like all messages- just for your gmail-account.
The phone handles "imported" mail from outlook like a "real" email-account on the net. Thus, you can set the number of days independently for each account.
i use exchange outlook
why cant widows mobile be like blackberry it keeps all the email(compressed text on the phone) even when you remove the email to the local pst file it still stays on the device
I doenst matter if it imap or pop3, you can setup pop3 to leave a copy of the mail on the server btw.
But as soon as the mail is no longer on the mailserver (for example after downloading without keeping a copy on the server with your desktop pc) windows mobile will delete the mail from its inbox to next time you check for new mails.
Very happy with my new HD2. However i have a problem with my push gmail, or maybe it is an exchange problem in general, don't know. When i set up an exchange account with google server, i should be able to recieve push email, sync my calender and contacts and so on. On my previous phone (samsung omnia2) it worked like a charm. Somebody sends my an email on my gmail adres, and within 30 secs i received the mail. Same with outlook calender, it synced immediately.
With my HD2 (rom version 1.43.404.1 NLD) my mails don't arrive instantly! sometimes it takes over two houres before i receive something. Same with calender and contacts. I tried a hard reset of my device. First thing afterwards was settingup google exchange, and it worked again. Then i added a second mail account, set this account to auto receive every two houres and the problem with the exchange account comes back! the strange thing is when i watch my active sync status on my phone, it says connected, and when i send a mail from my pc, a couple of seconds later i see activesync syncing, like its receiving the mail, but it doesn't show in my mailbox, no poppup, nothing... only few houres later, suddenly i get the mail...
my exchange account is set to 'receive on arrival of items' should be push, also, comm manager says push activated....
sounds familiar to anybody?
I think this was a problem on gmails end yesterday, bearing in mind that gmail push is in beta. I had the same on my i8910, where previously gmail push was working perfectly.
glenner05 said:
Very happy with my new HD2. However i have a problem with my push gmail, or maybe it is an exchange problem in general, don't know. When i set up an exchange account with google server, i should be able to recieve push email, sync my calender and contacts and so on. On my previous phone (samsung omnia2) it worked like a charm. Somebody sends my an email on my gmail adres, and within 30 secs i received the mail. Same with outlook calender, it synced immediately.
With my HD2 (rom version 1.43.404.1 NLD) my mails don't arrive instantly! sometimes it takes over two houres before i receive something. Same with calender and contacts. I tried a hard reset of my device. First thing afterwards was settingup google exchange, and it worked again. Then i added a second mail account, set this account to auto receive every two houres and the problem with the exchange account comes back! the strange thing is when i watch my active sync status on my phone, it says connected, and when i send a mail from my pc, a couple of seconds later i see activesync syncing, like its receiving the mail, but it doesn't show in my mailbox, no poppup, nothing... only few houres later, suddenly i get the mail...
my exchange account is set to 'receive on arrival of items' should be push, also, comm manager says push activated....
sounds familiar to anybody?
Click to expand...
Click to collapse
I will get mine one day this week hopefully and will try as soon as. Hope it does work, pointless if not!
Use ise it since Friday and never withnissed something like this....
Everything is in 15sec on my deviece.
xmoo said:
Use ise it since Friday and never withnissed something like this....
Everything is in 15sec on my deviece.
Click to expand...
Click to collapse
and do you have a second, normal email account? It's from the moment i created the second account i ran into trouble...
tried reverse order? email first then exchange?
maybe after a hard-reset
I haven't got a HD2 but on my TP if I go out of coverage area for a time and then come back in, my activesync doesn't always reconnect. Saying that I have noticed it a lot less since banging a 6.5 rom on there. I have to add I am not using google sync, I am using fast hosts. I am going to migrate to google sync after this month to save some pennies so I hope it works good by then.
I ONLY have google exchange sync, it synched my calendar and contacts in seconds, and the e-mail FOLDERs, but not a single message. i left it 8 hours... (i've checked the messages to only do 1 week, 3 days, whatever)
i've tried soft reseting, two hard resets, ONLY e-mail, no e-mail, toggling e-mail. it will not retrieve any messages. in the end im using IMAP but its very frustrating/!
anyone got any other suggestions?
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oh and to add insult to injury my iphone 3GS is sitting here merrily binging away everytime i get en e-mail!
If you are doing a send/receive for a folder this will not work you have to select the folders to sync by putting a tickbox in each one and then let it do its stuff.
Before I did this on mine all I saw was folders and no content (apart from the inbox)
Hope this helps.
but i just want my inbox to sync? which it does not.. and there is no checkbox next to that one, its in bold, which i assume means that one has to sync by default?
for me it does work right now. My solution was to delete my windows PC active sync connection. before, i synced with windows to get my contacts and calender, and then afterwards i set up my exchange connection. But from the moment i deleted the Windows PC connection, and working only with exchange everything works pefectly! Even created a second pop email account, refreshing every two houres, my push connection still works fine....
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
docchris1980 said:
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
Click to expand...
Click to collapse
So it means that there is no way it will sync the emails under these labels?
I tried re-entering my details yesterday, after having it on hourly retrieval for a few days. Now sync appears to be working fine, from others reporting similar it looks like Google was doing some work on it for a few days that was breaking new sync setups.
now it works fine
ANyone know how to fix my litle problem?
I got my Gmail acc. and on Pc i can read all mails and seee all folders, but when i connect to gmail on my HD2 it seems it cant recive my inbox mails. I can send a mail and get it on my Hd2, but cant read my old mails that already are in my inbox on my Gmail.
Anyone know if it is maybe some thing i have forgot to do, to let HD2 download all mails even old ones in inbox?
Has it been setup as IMAP or POP?
Seems i got it to work now tho, just from no where it stop doing what it has done for 2days and now working.
typical technology.
glad its working.
Hey guys,
I have similar problem.
My HD2 can sync with my Gmail's inbox fine, it's grabbing new emails now problem. I have then gone into manage folders and instructed it to sync with a couple more folders, with the setting of grabbing all email messages (date = all & text only).
At first it appears to be doing what I wanted but it stopped soon after, I went into the mail folders on my HD2 and it only sync'ed 30 most recent emails or so, but not the full lot.
Does it take a few sync attempts to get the full mail folder or something is not right?
hey,
i had the same problem on my HD2 aswell on my experia, dont know why but when i accidentally disabled vodafona's proxy all my emails came in, so i tried it on the HD2 and it also worked
As a side question, have set my gmail to google sync with HD2's exchange account. However, when sending out email, there isn't any copy left in the Sent Items folder, even though in the settings I have already ticked the "Save a copy in Sent folder"...any idea why?
Following situation:
I used Outlook to get my E-Mails (2 different addresses) and used ActiveSync to get them on my Diamond2. It created an Account called "Outlook" and stored them there.
Now I have mobile Internet and wanted my Smartphone to download them. It looked like it wasn't possible to somehow add them to the already existing "Outlook" account. So I created one account for each address.
What I didn't notice was that it automatically choose IMAP. But IMAP is only available for premium users or whatever. But somehow it managed to download a few E-Mails every now and then. It stored every E-Mail in its own account. And when I connected my Diamond2 to the PC and it started syncing and the E-Mails disappeared from their accounts and reappeared in "Outlook".
So basically:
"Outlook" contained all E-Mails and the other 2 accounts contained all E-Mails that my Diamond2 downloaded since the last sync.
Now I noticed the IMAP mistake and set it to POP3. Problem is that with a free acccount you can only check for Mails every 15 Minutes. So I decided to let my Smartphone do all the E-Mail downloading from now on. Problem is that now all Mails stay in their own account. They don't end up in "Outlook" and don't get synced to Outlook either.
I'd just delete all Accounts and try something else. But first I need those Mails get synced to Outlook.
Everything is kind of weird so I just wnated to ask if somebody has a idea.
Hi,
I'm using the stock EMAIL app that comes on the phone (not sure if this is the stock Jelly bean app or a Samsung version). I'm using it because it works with my work's Exchange email/calendar nicely. I also have a Gmail account and my personal Email (my own website with email support) which is IMAP. The Exchange and Gmail seem to work fine. I have Exchange setup for push and I'll sometime get emails even before my desktop/Outlook see them. I don't use Gmail that much (only a couple emails a week) so I set it up to sync every 4 hours and that seems fine.
My personal IMAP account I get probably 30 email a day. I set up the program to sync every 10 minutes. It seems to just stop syncing for some reason I cant figure out. For example today, I received several emails overnight and a couple in the morning and the phone synced them fine. When I got to work and checked ~11am I had 5 messages waiting (using Thunderbird on my desktop) and when I checked the phone it didn't have them. If I go to the Inbox it says last sync was at 8:49am. The program will then do a sync and presto, all 5 messages popped up. But now all day the phone will not sync unless I go check my inbox which appears to force a sync.
So I know the information (account, password,..) are OK since it manually syncs no problem. I didn't try today but in the past if I change the sync interval to something else (5 or 15 minutes) it seems to sync for a while and then stop again. I tried deleting the account and then re-created it and that seemed to work for a while.
I have "sync while roaming set" and I do not set up a peak sync schedule so it should always be the same.
Any thoughts?
Thanks