[Q] Proximity sensor not working suddenly!! - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi all
I bought a new Samasung galaxy note 3
and had some issues with it..
1) I had to switch the network mode from "auto connect- LTE/WCDMA/GSM" to "GSM only" to make calls work. So is that fine? Now the phone receives calls normally but just before dialing it gives a message..
2) Yesterday, the proximity sensor was working ( with the sticker on the screen). Today it stopped working and it doesn't turn off the screen during calls.. and air gestures are not working. I tried cleaning the screen over the sensor but it didn't work so what should I do? I did a factory reset to the phone before checking the sensor today, so did that affect the sensor in any way?
please help!
Thanks for whoever tries to help!

Related

[Q] Proximity sensor & Camera on Froyo

Hi.
I was using 2.1 (I5801DXJG5 - Ecclair) without any problems.
When i update to 2.2 (I5800XXJPM & I5801ZFJPE, tried both),
Proximity sensor dont work during calling... But under Sensors in *#0*# mode, it works fine... It just doesnt work during calling..
And builtin cam crashes time to time.
Any clues guys?
Thanks in advance.
ok... i dont what i did... but the proximity sensor works after few calls. i was thinking, every time i make a call, i'll press the power button to go screen off mode.. but after few calls, proximity sensor works...
as for camera... i turn off the use sensor aiding under location and security settings.. and cam works fine...

[Q] Can't disable proximity sensor - help needed

My HD2 (with this ROM http://forum.xda-developers.com/showthread.php?t=769026 ) has proximity sensor problems (it constantly detects 0cm distance) and the screen doesn't wake up after call. After spending 3 hours trying to fix it I realised I couldn't (I'm not confident enough to open the phone and try cleaning it) and I just want to desable whatsoever.
Unfortunately, I tried these methods:
http://forum.xda-developers.com/showthread.php?t=1626611
http://forum.xda-developers.com/showthread.php?t=1683884
and neither of them is working. Please tell me if there's other way to stop it :?
Sanity does work - it can enable my screen when the call is over, but during call my phone is totally unusable - i can't write notes for example. That's why I'm trying to desable the proximity sensor turning off the phone in the first place.
Any ideas will be appreciated!
p.s. I didn't try reinstalling the Rom, as it was working perfectly and this issue only appeared after not using the phone for a while.

can't end calls cuz screen is black

I Send my phone to for repairing and back with that Proximity sensor issue , when calling someone screen turn black and i cant do anything , everything stop working , i have try to set Settings/Accessibility/Power button ends call but its not working i have try also dial 3845#*715# but theres no Proximity sensor calibration my phone model is LG Optimus L7 Duos P715 , in Proximity sensor says that phone is near to ear ...
Did you have idea how to fix it ? I have send to service but they say that sensor cant be changed with new one... so if you have any ideas?

Proximity sensor issue when in call

I have problem with my s10+ exynos.
When calling and the phone is on my ear, the screen turns off.
However when moving my phone away from my ear the screen stays off during the call.
I have to push the power button to wake the screen up.
With my s7 edge the screen used to turn on when I moved my phone away from my ear when in a call.
When dialing *#0*# for the test menu's, clicking the sensors button doesn't show any proximity sensor at all?
I removed the screenprotector and the issue happends with both case on and off.
When recording sensor activity with the app Androsensor, the generated csv clearly shows that the proximity sensor goed from 2 to 0 and back to 2, so I don't think it's a hardware issue.
Also booting in safe mode and factory reset doesn't resolve the issue.
Am I missing somthing in the settings?
Is anyone else running into this issue?
I contacted the shop where I bought the phone and they told me that it's very likely to be a defective phone.
So I will send the phone back and once they have confirmed the issue, they will send a new device.
same thing happens to me
Update - it stopped happening on my phone all of the sudden. Now it is working fine.

[SOLVED] H872 - Updated HavocOS & now proximity sensor broke

Solution in post #4.
I have a H872. I had been running Havoc OS v3.1 10/01/2020 without any issues. This past weekend I decided to update to Havoc OS v3.4 21/04/2020 (clean flash) and everything was great until I realized that the proximity sensor wasn’t working. When I received a call the screen stayed black. Swiping down from the notification bar let me answer the call but the proximity sensor didn't work - screen stayed black. I couldn't even hang up - had to wait for the other caller to hang up. Same issue when I initiated the call.
I then tried Havoc OS v3.4 18/04/2020 (clean flash again) and the same calling/proximity sensor issue remained PLUS I could not send/receive MMS even though APN was set up exactly the same as my original configuration (I had taken screenshots of my original setup). I attempted Havoc OS v3.4 21/04/2020 once again and MMS stopped working too! As well as the proximity sensor issue.
I then restored my original nandroid of Havoc OS v3.1 10/01/2020. While it restored successfully in TWRP, it never booted into the system. It just hung on the last frame of the boot animation. I am at a complete loss as to how to fix this phone now. I have just installed MSM Xtended and the proximity sensor is still non-functioning. I have since switched my sim to my Xiaomi backup but really want to get back to my G6.
It worked perfectly…I attempted a simple upgrade and all hell has broken loose! Any tips? Please.
Update:
I completely restored the phone to stock with H872 20g kdz/LGUP and was able to send MMS but the proximity sensor was still not functioning. Can the sensor just suddenly go bad like that? It was working perfectly until I updated Havoc.
Anyway, I have re-rooted and reinstalled the latest havoc. I am hopeful that I will get MMS to work, however, am not sure the proximity sensor will. I have found here that Android 10 allows for all sensors to be disabled with a Quick Settings Tile. This would work for when I initiate a call (can use the power button to turn the screen off/on). But would not be able to activate it once a call comes in. Is there a way to automate the sensor to turn on/off automatically when a call comes in? Or better yet, just disable the proximity sensor, and only the proximity sensor, completely? Been Googling all morning but haven't found much aside from this toggle, and an Xposed mod that may not even work with Riru Xposed...not to mention I want to avoid Xposed if I can.
Still looking for advice if you have any.
Thanks!
Update 2:
I am now running the latest Havoc with working MMS but still the proximity sensor issue persists. I am getting around it by using the Quick Settings Tile/toggle that is activated in Developer Options. This turns off the proximity sensor, as well as compass, accelerometer, & gyroscope. So I have to remember to disable it after a call.
I have searched to no end for a way to disable the proximity sensor permanently but there is very little on the subject. I've tried some apps that claim to turn it off, but they have not worked for me. It seems to me it should be an easy thing to do...but no!
My request:
Someone that can explain how to disable the proximity sensor on Havoc, or someone that could maybe recompile the dialer.apk to not utilize the proximity sensor.
Thanks again!
Final update: Solved!
I decided to install EdXposed and Sensor Disabler. After a lot of experimenting I found settings that work. In Sensor Disabler I selected:
LGE Virtual Proximity Sensor & selected "Remove Sensor" and Saved
Proximity (There are 2 listed - I set both the same) & selected Mock Sensor Values & set them to the highest setting possible and Saved.
Now I can make & receive calls and have access to the Accept/Reject/Message functions, as well as the keypad to input if needed and can end calls. The power button is easily accessible on the back and turns the screen off & on during a call, so I can keep it off the whole time I'm talking.
Not the most ideal situation but works for me considering the proximity sensor is completely useless now. Hope this helps anyone else in the same predicament.
EDIT - Sensor Disabler doesn't appear to be the most reliable. After a reboot it's hit or miss if it will work. It seems that after rebooting it takes a couple minutes for the app to "kick" in and function...but then it only seems to work more for incoming calls. Ultimately I am still using the Quick Settings tile to turn off all sensors during calls.

Categories

Resources