Hi guys, i'm currently using a Motorolla Droid X on 2.3.4. It has been working fine, just out of no where i go to download an app and i get an error "(App name)" could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0]
I'm going crazy here, the only way to download an app would be to go to the play store from a computer and send it to install to my phone. I tried uninstalling updates for the play store, making it the market again. I can download apps fine from the market, its when i close the play store it automatically updates it to play store. I also tried clearing cache and data with no luck. However, i cannot remove my Google account, it says that some applications require my Google account, and that I can only remove it by factory resetting my phone. Any help would be greatly appreciated.
Just got off the phone with Google play support. They said that today they rolled out a new play store update and many people have been calling up because their play store wasn't working. They're working on the issue and should have a fix within 24 hours i was told. The representative i spoke to was very generous and kind, he had complete knowledge of the issue and did NOT seem like he did NOT know what he was doing. I was very satisfied afterwards. So your not alone if you are having the same issues, it should be fixed within 24 hours.
Well, the thing is I got my Nexus 7 (32gb edition) like 5 days ago. I entered my Google account and even purchase apps from the Play Store app in my device and even installed apps through the web Play Store on my PC. Today my N7 disappeared from my list of devices in Play Store and I have no idea why, so I can't install anything from my PC via web. I went to the "My Orders & Settings" at the bottom of Play Store on my PC browser, then go to Settings to see if my device were unchecked to not be visible and it even won't appear there.
I'm using the same account in both. I can install apps only through my device Play Store.
So my question is, where in the world is my N7 and ahow can I make it appear in the list again?
Best regards.
alainalemany said:
Well, the thing is I got my Nexus 7 (32gb edition) like 5 days ago. I entered my Google account and even purchase apps from the Play Store app in my device and even installed apps through the web Play Store on my PC. Today my N7 disappeared from my list of devices in Play Store and I have no idea why, so I can't install anything from my PC via web. I went to the "My Orders & Settings" at the bottom of Play Store on my PC browser, then go to Settings to see if my device were unchecked to not be visible and it even won't appear there.
I'm using the same account in both. I can install apps only through my device Play Store.
So my question is, where in the world is my N7 and ahow can I make it appear in the list again?
Best regards.
Click to expand...
Click to collapse
I'm having the exact same problem
Try removing then adding your Google Account again. Wait a little bit and it should appear on the web.
It did appear in the end i just didn't wait long enough after deleting the play store data.
Apps are not downloading to my Note when I use the play store online and send the app to the phone.
For some reason there are two entries for the phone in the settings on my play store account.
I tried clearing the data and cache on the play store app but no luck.
Is there any way to delete the phones from my play store settings so i can try to add it again?
From the aptoid app store i had updated google play services and device policy, after that I am getting error message as unknown issue with google play services, neither I can not revert back to factory setting in aptoid nor uninstall google play services, if i try to uninstall google play services from play store, it says that u need to deactivated as device admin, and in setting device admin when i try to uptick google play services, i am getting error as unfortunately, setting has stopped, i am not able to use gmail and all associated google services app.
dr****alkiran said:
From the aptoid app store i had updated google play services and device policy, after that I am getting error message as unknown issue with google play services, neither I can not revert back to factory setting in aptoid nor uninstall google play services, if i try to uninstall google play services from play store, it says that u need to deactivated as device admin, and in setting device admin when i try to uptick google play services, i am getting error as unfortunately, setting has stopped, i am not able to use gmail and all associated google services app.
Click to expand...
Click to collapse
This is what happens when you get apps from a pirate store. Why did you download it from there in the first place? It already comes installed on your device.
I second Heisenberg's concern about getting apps from a pirate store, and doing system apps is just silly.
You need to fully reset your device and start again. Either use factory reset or flash a factory image via fastboot. Heisenberg has a full guide to all guides. Do that and stop using pirate sites!
Got a new Fire HD 10 recently, got all the Google APKs installed, play store running, every app except Chrome is accessing my Google account. When I try to log in to Chrome, I get the "Account already exists on this device" error. I've tried clearing cache and data for all Google Apps, uninstalling / reinstalling chrome. Any ideas to get sync working in Chrome?
Rubyzero80 said:
Got a new Fire HD 10 recently, got all the Google APKs installed, play store running, every app except Chrome is accessing my Google account. When I try to log in to Chrome, I get the "Account already exists on this device" error. I've tried clearing cache and data for all Google Apps, uninstalling / reinstalling chrome. Any ideas to get sync working in Chrome?
Click to expand...
Click to collapse
Try to factory reset, bypass Amazon registration and re-install all Google API Service APK.
NOTE: If your Fire tablet have registered with Amazon account. You need to deregister and factory reset again to use Google account.
Do not register your Fire tablet with Amazon account.
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Click to collapse
AmznUser444 Dev said:
Try to factory reset, bypass Amazon registration and re-install all Google API Service APK.
Click to expand...
Click to collapse
Thanks for the heads up, I tried this, deregistered, factory reset, installed:
Google Account Settings
Google Services Framework
Google Play Services
Google Play
Added account to google play, downloaded chrome, get same message about "account already exists on this device."
Tried loading chrome apk after google play (after another factory reset), same issue.
Willing to try any other ideas.
Rubyzero80 said:
Thanks for the heads up, I tried this, deregistered, factory reset, installed:
Google Account Settings
Google Services Framework
Google Play Services
Google Play
Added account to google play, downloaded chrome, get same message about "account already exists on this device."
Tried loading chrome apk after google play (after another factory reset), same issue.
Willing to try any other ideas.
Click to expand...
Click to collapse
Can you install Google Contacts Sync.
You Fire tablet have registered with Amazon account that causing an issues?
Same issue
Having the same issue, got the tablet today and installed google play and am getting the account has been added message.
For users having account already on this device just wait a few hours and keep trying. This is what seems to be happening for most, including myself.
grantdb said:
For users having account already on this device just wait a few hours and keep trying. This is what seems to be happening for most, including myself.
Click to expand...
Click to collapse
This isn’t working for me. I installed all last night. I left the device on overnight. Alexa auto updated through Google Play Store, but I still get “the account already exists on your device” when trying to log into Chrome.
I have not registered with Amazon on the device and all system updates have been blocked (no OTA). I also debloated with Amazon Toolbox.
Anyone else figure out the why and how for the can’t log into Chrome issue here?
Thx!
I had the problem,the thing that seemed too work for me is sign in to your Google account on the built in Email client,then you can sign in to Chrome.
Rubyzero80 said:
Thanks for the heads up, I tried this, deregistered, factory reset, installed:
Google Account Settings
Google Services Framework
Google Play Services
Google Play
Added account to google play, downloaded chrome, get same message about "account already exists on this device."
Tried loading chrome apk after google play (after another factory reset), same issue.
Willing to try any other ideas.
Click to expand...
Click to collapse
Try to disable any Amazon's bloatware like Amazon Appstore, Silk Browser, Amazon's Email app, DCP Platform Contracts app from ADB or Fire toolbox from @Datastream33. IMPORTANT: You need to install any web browser from Google Llay like Firefox or Google Chrome before doing this to disable Silk Browser.
Have you tried messing with Chrome's permissions?
I've had issues in the past until I manually went into the settings, and enabled google account + some other permissions for Chrome, and then restarted. Sometimes it just takes time for whatever reason.
For anyone having this issue, try to upgrade your "google play services" and reboot. You may be prompted to the upgrade page when you open "play games" app (other side loaded google apps might also do the trick).
Adding my Gmail account to the built in Email app fixed my problem too. Whoop! Thank you.
F***ing Amazon and Google ought to just figure out that most people use both of their services and allow Play Store and Chrome to reside side by side with Silk and Alexa (which I don't want to use, just like I don't use Microsoft Cortana, or Siri on my iPad).
In case someone else encounters this: it was the permissions for me. Enabled contact permissions for chrome and it worked.
Let's revive this thread... I recently purchased an HD10. I added the Google Play store, downloaded several apps not currently available in the Amazon app store, so it is definitely working.
For some reason chrome just won't run... it won't even give me the option to open it once it installs.
Any ideas what to do?