Hi guys, i'm currently using a Motorolla Droid X on 2.3.4. It has been working fine, just out of no where i go to download an app and i get an error "(App name)" could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0]
I'm going crazy here, the only way to download an app would be to go to the play store from a computer and send it to install to my phone. I tried uninstalling updates for the play store, making it the market again. I can download apps fine from the market, its when i close the play store it automatically updates it to play store. I also tried clearing cache and data with no luck. However, i cannot remove my Google account, it says that some applications require my Google account, and that I can only remove it by factory resetting my phone. Any help would be greatly appreciated.
Just got off the phone with Google play support. They said that today they rolled out a new play store update and many people have been calling up because their play store wasn't working. They're working on the issue and should have a fix within 24 hours i was told. The representative i spoke to was very generous and kind, he had complete knowledge of the issue and did NOT seem like he did NOT know what he was doing. I was very satisfied afterwards. So your not alone if you are having the same issues, it should be fixed within 24 hours.
Related
Hi there,
I got my firetv some days ago and wanted to start joining discussion.
Currently I have no mehtod to root - becuase software version is to new.
Nevertheless, I could sideload the google framework, play services, play store and Gmail without problems.
Now what is interesting:
- Gmail runs without problems, I can read all my mails etc.
- Play Store is starting, but always tells me, it doesn't have connection.
Probably this is because I don't have root, right?
Or can I try something else? Already tried deleting cache/data and restart firetv.
thank you guys!
christian
gforums said:
Hi there,
I got my firetv some days ago and wanted to start joining discussion.
Currently I have no mehtod to root - becuase software version is to new.
Nevertheless, I could sideload the google framework, play services, play store and Gmail without problems.
Now what is interesting:
- Gmail runs without problems, I can read all my mails etc.
- Play Store is starting, but always tells me, it doesn't have connection.
Probably this is because I don't have root, right?
Or can I try something else? Already tried deleting cache/data and restart firetv.
thank you guys!
christian
Click to expand...
Click to collapse
Last I checked PlayStore needs Root to be able to install... http://www.aftvnews.com/how-to-install-the-google-play-store-on-the-amazon-fire-tv/
Can you share APKs
What version of google services do you have. I want to run gmail on my unrooted fire tv. Can you share the apks you used? I dont care about play store.
Hi
My nexus 10 received the lollipop update last night. Once the upgrade was completed I tried to open up gmail or email where upon I received the following error message:-
Google Play Services, Google play services, which some of your applications rely on, is not supported by your device. Please contact the manufacturer!
I then did a quick google which pointed me to APKMirror website. I tried to update the google play service but it's made no difference. In addition to this I can no longer see the google play icon so cannot access or update any new apps.
Has anyone else got this issue?
Thanks
Stan..
Stanley_Cooper said:
Hi
My nexus 10 received the lollipop update last night. Once the upgrade was completed I tried to open up gmail or email where upon I received the following error message:-
Google Play Services, Google play services, which some of your applications rely on, is not supported by your device. Please contact the manufacturer!
I then did a quick google which pointed me to APKMirror website. I tried to update the google play service but it's made no difference. In addition to this I can no longer see the google play icon so cannot access or update any new apps.
Has anyone else got this issue?
Thanks
Stan..
Click to expand...
Click to collapse
No. I flashed lollipop using fastboot (losing all data in the process); this could be an option for you.
Cheers poldie,
I wiped my nexus and put it in recovery mode which sorted it out in the end.
Not happy about doing that but heh it worked.
Stan..
Hello, I'm new here.
I have a brand new galaxy s5. Running stock everything. I set up my Google account and was able to access some features, such as logging into the play store and downloading apps. However I am unable to access the Google play games feature, I also cannot sign into certain apps requiring google+. I have deleted the account and re entered my details. I have even performed a factory reset and still have no luck. I have tried putting my phone in flight mode and then back to normal and even disabling master sync and re-enabling it. How do I fix this problem. The account seems to say syncing for a very long time, everything else seems to work fine. Is this a network problem?
Problem solved
So I figured I wasn't going to receive any advice any time soon, probably because my explanation wasn't too clear but I fixed the issue. As mentioned I tried everything and factory reset and that did not work. The main issue was when I logged into some apps requiring Google+ link such as Clash of Clans, I was unable to sign into link my account. I also realised the Google Play Games app did into work, it just showed blank loading pages for tab.
So here's what I did (Android 5.0 - Galaxy S5 stock):
Go to Settings>Applications>Application Manager>All
Now go to the Google Play Games App then disable the app. This uninstalls the new version of the app that was updated 15th May 2015. Instead you are reverted back to a older version of the app, which works perfectly. Now you will be able to link your accounts requiring Google+/Google Play.
Since Google released the update quite recently, people have experienced the same issue. I am hoping a new update will be available soon so you can update to that and skip this current update and never have to worry about the bug again.
But at least with this fix you can enjoy your Google Play Games.
Which one version of Google Play Games do I have to install?
Hello, today I rooted my phone to use apps such as gamekiller and when it rooted it was all fine. I could use Google services, access play store and everything. But later on I did a factory reset on my phone because it was full of unwanted data and apps that I don't need. When I did the reset and I come to log in with Google it wouldn't let me use Google account it kept saying "Couldn't sign in. Cannot establish a reliable connection to the server." I can't use Google anymore, I can't use my login on YouTube, I can't access the play store, I can't use snapchat because of Google play services. I cannot use anything to do with Google. Anybody know what to do? Would running a custom rom work? I've also researched to problem. Date and time is normal. Wifi proxy is none which all causes problems for people and Google if they don't have them....
Thanks guys
Yesterday i noticed that for some reason my Google account got unlinked from my Google Play Apps, so i couldn't use any of the Google related stuff. When i tried to re-link/login i got the message "There was a Problem communicating with the Google Servers - Try again later"
So i started scouring the Internet for fixes, of which there are a few but rarely are they applicable to FireOS and they basicly all boil down to "reboot, wipe cache, delete data, reinstall" and so on. Evantually i ended up doing a Factory reset but that made it only worse since now all my Apps are gone except for the ones from the Amazon Store which got saved in the recovery. I reinstalled the Google Play APKs and got again that same error message so i tried creating a new account which went kinda okay until it came to the final login, again that error, however once i closed the Google settings a pop-up offered me to login via Browser and that worked for whatever reason, so at least i got access to the Google Play Store again, but with no access to my App Library. Even more curious, occasionally Google picks up on my Login attempts and i get e-mails with "security warnings" about a new device. Using other devices i can login to Google just fine btw.
Currently i have 3 Theories as to what happened:
1. It just happened randomly, as it appearantly sometimes happens with Android if the Internet is to be believed.
2. A sneaky Update changed something and now the Google Login Auth on my Fire clashes with whatever updated, i assume that based on what is currently happening with the Amazon Netflix App and Google Play.
3. A few days ago i installed WhatsApp (sadly a necessity since it stopped supporting Windows Phone and there are People i need to communicate with via WA) and since Google Play stopped working "shortly" after i'm inclined to assume a correlation. Ironically WhatsApp doesn't work anymore after the reset, it now got connection problems too.
At this point i've pretty much tried all fixes, applicable to FireOS, i could find short of rooting the Fire and modifying the "hosts" file, though i looked at the File, using a root explorer, and it already contains what the Fix said it should contain, so i'm not sure if that would actually help.
I hope someone here has some more ideas on what i could try to get it working again, though i'm already getting used to the idea of having to Flash it in order to get Google Play working again. (kinda a feeling of excited dread and second-guessing the idea, so i'd prefer methods that aren't quite as invasive right now.)
Darius Sanguna said:
Yesterday i noticed that for some reason my Google account got unlinked from my Google Play Apps, so i couldn't use any of the Google related stuff. When i tried to re-link/login i got the message "There was a Problem communicating with the Google Servers - Try again later"
So i started scouring the Internet for fixes, of which there are a few but rarely are they applicable to FireOS and they basicly all boil down to "reboot, wipe cache, delete data, reinstall" and so on. Evantually i ended up doing a Factory reset but that made it only worse since now all my Apps are gone except for the ones from the Amazon Store which got saved in the recovery. I reinstalled the Google Play APKs and got again that same error message so i tried creating a new account which went kinda okay until it came to the final login, again that error, however once i closed the Google settings a pop-up offered me to login via Browser and that worked for whatever reason, so at least i got access to the Google Play Store again, but with no access to my App Library. Even more curious, occasionally Google picks up on my Login attempts and i get e-mails with "security warnings" about a new device. Using other devices i can login to Google just fine btw.
Currently i have 3 Theories as to what happened:
1. It just happened randomly, as it appearantly sometimes happens with Android if the Internet is to be believed.
2. A sneaky Update changed something and now the Google Login Auth on my Fire clashes with whatever updated, i assume that based on what is currently happening with the Amazon Netflix App and Google Play.
3. A few days ago i installed WhatsApp (sadly a necessity since it stopped supporting Windows Phone and there are People i need to communicate with via WA) and since Google Play stopped working "shortly" after i'm inclined to assume a correlation. Ironically WhatsApp doesn't work anymore after the reset, it now got connection problems too.
At this point i've pretty much tried all fixes, applicable to FireOS, i could find short of rooting the Fire and modifying the "hosts" file, though i looked at the File, using a root explorer, and it already contains what the Fix said it should contain, so i'm not sure if that would actually help.
I hope someone here has some more ideas on what i could try to get it working again, though i'm already getting used to the idea of having to Flash it in order to get Google Play working again. (kinda a feeling of excited dread and second-guessing the idea, so i'd prefer methods that aren't quite as invasive right now.)
Click to expand...
Click to collapse
Your Fire tablet have registered with Amazon account that causing all Google services. Try to deregister it and reset to .
Useful methods to install Google apps using Fire toolbox:
https://forum.xda-developers.com/hd8-hd10/development/official-amazon-fire-toolbox-v1-0-t3889604
Can you protect your Google account by adding phone number in Google account settings.
So i did another Factory Reset, i couldn't get around not login into my Amazon account but this time i skipped restoring the Back-up and it worked, I was able to login into my google account, though that might be because i did it via the GPlay Store which kinda looked like a Browser login, rather than via GPlay Services but it is solved regardless, at least for now. I'm going to keep an eye on it for a few days, but i hope the Problem is solved for good.