I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Having exactly the same problem... couldn't find over the internet a solution yet or a position about it...
Affraid it's a hardware issue and have to send to the assistance...
Anyone know what to do?
Yup having the same issues - but i noticed only having charging issues when battery reaches 20% or the low battery notification pops up
it detects that a usb is connected but it wont charge
Solutions:
- dont let it go below 20 which is ****
- some people claim that if you use a 5pin charger instead of the 4pin which samsung includes solves the prob
Mine is a little more serious I think... haven't found a solution like that yet.
I have to connect/disconnect multiple times and it suddenly works.
But between those connects/disconnects it presents multiple problems, it appears on notification bar "Dock Connected", sometimes appears "Dock Connected" and on the notification bar appears "Suggested Apps (Anchoring)", other times it appears "Dock Connected" and the volume bar appears on the screen and stay there freeze (the phone works, but the bar doesn't disappear)... Sometimes the phone starts charging and suddenly stops, other times it says it's charging and if I remove the charger it keeps the charging symbol on the battery icon...
It's completely crazy, gonna take to service I guess.
Have you tried blowing out the usb connector on the phone with a can of compressed air?
If there is a minute piece of dust there it may be shorting something out - error that dock is connected. I know this happens to other phones, there was a big thread about it on the S3 forum. Might be a simple little thing like that...
Unfortunately that doesn't work for me, will send to service, let's see.
have you solved this problem and how?????
rokashi said:
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Click to expand...
Click to collapse
have u sved this problem ??
ihave same problem plz rply.
jkgohil29 said:
have u sved this problem ??
ihave same problem plz rply.
Click to expand...
Click to collapse
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
ZonderZout said:
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
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Click to collapse
Had this problem today. Suddenly out of nowhere "Dock is connected" message appeared after plugging the charger in and out. Tried to clean out the dock with stick and cotton on the edge. Then turned off and plugged in charger. Problem exists. Phone charges but stops regularly. It is very annoying when you dont know how to fix this kind of problem.
Any new solutions?
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
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Click to collapse
Amazing! I've dealing with this problem for weeks and internet didn't give me any good answer, but the whole problem was a baterry monitor apk that for some reason was interfiering with the charger. Thank you so much!
I had this problem too and in my case it was a hardware problem. When i start the charging it kept repeating the start proces of charging with the vibration and the grey battery icon(in case the phone was turned off). The battery icon with the green charging light just didn't showed up. I tried many things but nothing helped. I let the phone keep charging for the whole night but in the morning i saw that it didn't charged anyway!
Then i went to a local phone reparation shop(none official samsung) and they knew immediately recognized the problem and it was the usb/charging connector where you plug it in the phone. They fixed it in 1 hour for a cheap price and from then(i think a few months ago) it charges back perfectly. It seems it's a disease with S4's.
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
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Click to collapse
You probably got some water damage in your port. What you need to do is clean it. I used pure alcohol and a toothbrush for that. After that I flashed a custom kernel so I could enable fast charge true usb.
That's the reason your phone is charging slowly, it thinks it's connected true usb. So you need to boost the usb charging. After a few charge cycles I could revert back to my standard kernel and the problem was fixed.
I think ur right Lenny.
Mine S4 got wet last weekend and now i am also getting the " Dock is connected" message when i plug in the charger cable.
I can charge my phone but sometimes while charging i hear the sound go off and on what you hear when unplugging the charger.
I will try your solution and hope it will fix mine too. Thanks for posting ur tip!
I suggest you go buy a new genuine cable for an s4, the s4 does actually require a special cable capable of 2A charge rate otherwise you can end up in all sorts of bother.
Thank you all for sharing tips. I cleaned the port as suggested, then replaced my cable. Now everything is back to normal.
Sent from my GT-I9500 using XDA Free mobile app
Lucky you :good:
Same problem - galaxy s6
Hi there - same problem, on my 128gb s6. started this morning. Yesterday everything fine, would charge when connected via USB to both laptop and to regular samsung usb power unit. Have now tried 3 different USB cables including the samsung cable, 3 different usb power units and of course tried all 3 cables in laptop usb port. Have checked phone's usb port - clean as a whistle. Have rebooted both connected and unconnected. Started getting 'dock connected' message, now it just wont charge, although starts up fine. I take very good care of the phone, so no water damage or untoward shock damage (never get it wet, never drop it). Remaining battery charge seems to fluctuate between 30% and 40+ %, depending upon whether it's plugged in or not. If I turn it off, then connect usb cable, the phone just reboots, still not charging. I then turn it off and see no green battery charging screen, as I used to seen when connected but turned off. Should I just hard reset and take to repair shop? Still under warranty.
I would return the phone for a warranty repair. Software would not usually prevent the phone from charging when powered off.
As a final test, see if the s6 will charge wirelessly, assuming you have access to a qi charging pad and the s6 has a built-in qi receiver like the North American version of the s6.
I think I've found that the usb cable that came with my phone is bad. Basically, my phone was always slow charging when I'd plug it in but I never really noticed until the other night. (I'd plug it in at night and go to bed and I never paid attention to the fact that it was taking a good 6 or 7 hours to get to 100%.) I actually meant to post about it but never got around to it. Then this morning I finally had a chance to root my phone and I was having all kinds of issues getting a stable connection to my computer in order to get the script executed. Finally, I decided to try another cord I had lying around and within 20 seconds, I got me some rootz!)
So the good news, I got root. The bad news is the cable I'm using is literately like 2' long and my computer is under my desk. LOL. I think I need a new cord. Anyone else have issues with the cable that came with the phone? I'm think maybe I can go down to an AT&T store and get it swapped out but if others have had issues with the cable, maybe I'll just spend the money and get a reliable one....
Any feedback would be great!
I think I've just ran into the same issue. I use the stock G2 cable that came with the phone. No matter if i plug it into the wall socket or into the PC via USB, a notification will come up that says "slow charging". And it is literally REALLY slow. It took me to charge the phone from 0 to 100% for like 10 hours! I tried it with two different cables from some other phones, and then the notification didn't come up, but it is still as slow as before...
I think my cable is broken, I will try to return it tomorrow.
I have been running the Google Play Edition from Danvhd for months without much issue.
The other day I went from 06/04/2014c to 06/08/2014 and everything seemed to be fine.
However, I did notice that my device was extremely slow when charging - and in some cases, it was draining while charging.
Started to grow a little more concerned so started watching the charge indicator when it was plugged in. I would see that the lightning bolt would come and go.
If I connect it to a Win7 PC, I get the sound that a device has been connected - but the hardware wizard never starts or after a few minutes it will start but fail immediately. If I unplug the device from the PC, I get the sound it has been disconnected.
I've gently worked the cable connector and USB plug back and forth to ensure its not a loose connection there.
I've reset, wiped, and re-installed - but it hasn't resolved the issue. I am using both 3rd party and original cables/charges.
Any ideas?
I'm starting to lean toward a bad USB board, but thought I would check here before I got into that.
Thanks in advance!
byrddogx said:
I have been running the Google Play Edition from Danvhd for months without much issue.
The other day I went from 06/04/2014c to 06/08/2014 and everything seemed to be fine.
However, I did notice that my device was extremely slow when charging - and in some cases, it was draining while charging.
Started to grow a little more concerned so started watching the charge indicator when it was plugged in. I would see that the lightning bolt would come and go.
If I connect it to a Win7 PC, I get the sound that a device has been connected - but the hardware wizard never starts or after a few minutes it will start but fail immediately. If I unplug the device from the PC, I get the sound it has been disconnected.
I've gently worked the cable connector and USB plug back and forth to ensure its not a loose connection there.
I've reset, wiped, and re-installed - but it hasn't resolved the issue. I am using both 3rd party and original cables/charges.
Any ideas?
I'm starting to lean toward a bad USB board, but thought I would check here before I got into that.
Thanks in advance!
Click to expand...
Click to collapse
did it used to charge fast?? mine was the cable.. after i got a lg g2 fast charge cable i could charge the s4 in about 40 mins.. maybe less...
It did, but not any more.
Like right now I have it hooked to my PC at work and its charging somewhat. But it'll stop periodically and might not pick up again for an hour.
It has to be the USB Flex Board.
Well, I said that and as the day has gone on - the device started charging as expected and without issue.
Only thing was when I woke up this morning the device was unresponsive (black screen) after being plugged in all night.
Took battery out and back in and booted back up with 100% charge and no issue today with any charger or cable.
So, go figure.....
Replaced the USB Flex Cable and that resolved the issue permanently.
Think it might have gotten wet at the gym.
Few days ago I left my tablet to go to some place and when I returned the device suddenly "died" - it will not start until I connected my brother's phone USB cable to charge it the next day. When I powered it up, it appeared that the battery suddenly dropped to 0%.
It happened again - I used it tonight, read some articles (had around 30%-60% charge), shut down the screen once, and when I tried to turn it on again, it happened again.
Did my phone suffer from sudden death or what? This is the same guy who tried to change the CSC from France to Singapore (so that's the modification I did so far, everything's the same, including stock unrooted Android 4.4.2).
FMecha said:
Few days ago I left my tablet to go to some place and when I returned the device suddenly "died" - it will not start until I connected my brother's phone USB cable to charge it the next day. When I powered it up, it appeared that the battery suddenly dropped to 0%.
It happened again - I used it tonight, read some articles (had around 30%-60% charge), shut down the screen once, and when I tried to turn it on again, it happened again.
Did my phone suffer from sudden death or what? This is the same guy who tried to change the CSC from France to Singapore (so that's the modification I did so far, everything's the same, including stock unrooted Android 4.4.2).
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Click to collapse
There are many unknowns: charger, USB cable. or USB charging port. Nobody can give a specific answer except yourself .
This tool will help you to figure out which one is at fault. Step by step should be done : swap charger, USB cable, USB port until problem found
http://www.ebay.com/sch/i.html?_fro...&_nkw=usb+current+and+voltage+tester&_sacat=0
Voltage should be 5-->5.2 Volts, current should be 1.5-->1.7 Amps for working charger, USB cable, and USB charging port.
Search Ebay for USB charging port for your model if you need one. I don't know which size of your tablet but most of them are not expensive, under $10 for USB flex FPCB.
So this issue happened out of no where after my phone died to zero last night. I tried charging it back up but all I could get out of it was the grey charging battery but it would only stay on for 1-2 seconds shut down and reboot. Let it charging for an hour and got to about 1-2% and it would die as soon as it booted up. Factory restored to OA6 and still see the same issue. This is also the odd thing... I was able to connect it to my computer and use Oden to do the restore! After lots of troubleshooting, trying 4 chargers, I realized wireless charging still works fine. Charged it up 100% over night and wireless charging is still working fine and phone is working fine. Still cannot get USB to be recognized while on either by computer or from USB charger. With a full battery, phone off, and USB plugged in phone still flashes the grey battery icon and reboots constantly.
Only thing I can think of is I had it in my pocket after spin class for a little and moisture might have gotten in the port?
Any ideas what happened here?
Update: I ended up just buying the Nexus 6P since I'm about due for a new phone anyways.
Well just figured I would pass this along. Was bored before and looked at diagrams to fix the USB board and saw this little port in the back you can access really easy. Decided to open that up and press the connection down a little tighter (the USB board is separate from the main board). USB didn't work before doing this, then pressed it tighter plugged USB in again and it worked.