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Helloes guys and goils.
I have a HTC wiz, and for a good few weeks now I have had problems with it.
First off, It would NOT charge through the Wall Socket OR USB, I let it run down over XMas and it's not been the same again.
It just will not charge or come on.
When I plug it into USB it looks as if it is charging, with the Orange light and The power bar turns to the socket looking thing, but when I leave it to charge it just goes off and doesnt come back on.
When I plug it into the wall socket the HTC does not respond.
I have been asking my mate in work to put it in his and charge it via HIS wall charger, which has worked a few times, but I seem to be getting a very awful run out of my battery.
I am thinking it is the phone and NOT the battery as i first thought, I dunno, im scared of throwing up £30 notes on a new battery only to find it is the phone.
What do you guys think I should do?
I heard somewhere that it is a SOFTWARE based charge and not a hardware based charge, what does that mean?
DO u think a flash would help it? I cant see it myself.
Or is my HTC just goosed?
Well
I can speak from experience when I tell you my wizard nuked 2 batteries...
how I dont know.
Hopefully one of the gurus can shed some light on your situation
(¯`·._.·[LaZaRuS]·._.·´¯) said:
. . .
I am thinking it is the phone and NOT the battery as i first thought, I dunno, im scared of throwing up £30 notes on a new battery only to find it is the phone. . .
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Click to collapse
If you do replace the battery, look on eBay - I got a new 1250 mA battery (there are also 1100 mA versions, don't get that) for $13.99US including shipping - works great!
Make sure its nothing simple... Try the USB cable plugged directly into the computer without using a USB hub (if you are) and different USB ports on the back of the computer. Also try different outlets for the AC adapter. If still nothing else I'd even ask for help from your local cell phone store (put on a sad face) and see if they'll lend you a power cord and or swap out batteries to see if they can reproduce the problem on a different Wizard, battery, etc.
There has been many posts on this subject with several different fixes.. i would suggest searching and reading and you can find your answers
My case
Hi,
I had somewhat similar problem with mine. My porblem was that I bought the Wizard with a Motorola charger. It had the same mini usb plug and when I plugged it to charge, the led on the wizard was orange and the Wizard indicated its charging, but the moment I unlugg it, the battery indicator was coming back to its previous state. My solution is to use the PC USB to charge it, on a couple of occasions I had the battery completely drained and had to "jump start it" by connecting the wires from the usb directly to the + and - of the battery. Even used once my good old AA Ni-MH charger to jump start the battery and it worked.
So perhaps you are not getting power from the cable, why not try with different charger or charging from another USB source (PC).
Hope this helps
Just happened to me tonight. Thought that my Wizard was toast as well.
I merely took the battery out for 10 minutes, put battery back in, and plugged device into original wall charger. All is well now.
-Jeff
Hi ppl.
I need a little help, when i charge my G1 into the android OS they have a longggg!!!!!!! time to charge, when i shutdown the phone they charge quickly, i try to clear the battery stats into recovery and flashed others roms but not work i try to make a new calibration but not work too, this is normal? or not?
sorry for my english and thx for the help.
the reason your phone charges faster when its off is because it is not being used
this is completely normal
i wish i could reply in Portuguese but it's against the rules PM me if you still don't understand
No need, i got it, thx man cheers....
BE CAREFUL!! idk if the same thing is happening to u that happened to me but I had a similar issue.
The only charging method I had was via USB, so when I went on vacation I had to bring something to charge it(since there were no computers) so I took a USB brick thing-a-ma-bob which you connect to the wall and has a usb slot on the top. I mean, its just a usb it wont do any harm, right? WROOONNNG it completely messed up my battery!! now its ALWAYS at 99% no matter how long I charge it, and it ALWAYS turns off randomly after a couple minutes of use.
I kinda doubt that little usb charger was the problem, maybe it was just the batterys time to die, but if you did something like that then it probably was the usb thing. I bought a new battery on ebay for $0.99 and when it arrives im only going to charge on my computer with the phone on
grumpymonkey said:
BE CAREFUL!! idk if the same thing is happening to u that happened to me but I had a similar issue.
The only charging method I had was via USB, so when I went on vacation I had to bring something to charge it(since there were no computers) so I took a USB brick thing-a-ma-bob which you connect to the wall and has a usb slot on the top. I mean, its just a usb it wont do any harm, right? WROOONNNG it completely messed up my battery!! now its ALWAYS at 99% no matter how long I charge it, and it ALWAYS turns off randomly after a couple minutes of use.
I kinda doubt that little usb charger was the problem, maybe it was just the batterys time to die, but if you did something like that then it probably was the usb thing. I bought a new battery on ebay for $0.99 and when it arrives im only going to charge on my computer with the phone on
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Click to collapse
thats strange, i charge my phone always on, but take a eternet to full charge, but i look at this. thx man.
grumpymonkey said:
BE CAREFUL!! idk if the same thing is happening to u that happened to me but I had a similar issue.
The only charging method I had was via USB, so when I went on vacation I had to bring something to charge it(since there were no computers) so I took a USB brick thing-a-ma-bob which you connect to the wall and has a usb slot on the top. I mean, its just a usb it wont do any harm, right? WROOONNNG it completely messed up my battery!! now its ALWAYS at 99% no matter how long I charge it, and it ALWAYS turns off randomly after a couple minutes of use.
I kinda doubt that little usb charger was the problem, maybe it was just the batterys time to die, but if you did something like that then it probably was the usb thing. I bought a new battery on ebay for $0.99 and when it arrives im only going to charge on my computer with the phone on
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Click to collapse
You need to make sure it's putting out the same amount of power as your regular charger. I'm not 100% sure of this, as all I can do is charge at my computer and I have no idea how that works (as in if computer puts out waaay more power or has a limit of how much to put out) but I've always heard too much can be a bad thing for batterys. Also, don't overcharge.
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Having exactly the same problem... couldn't find over the internet a solution yet or a position about it...
Affraid it's a hardware issue and have to send to the assistance...
Anyone know what to do?
Yup having the same issues - but i noticed only having charging issues when battery reaches 20% or the low battery notification pops up
it detects that a usb is connected but it wont charge
Solutions:
- dont let it go below 20 which is ****
- some people claim that if you use a 5pin charger instead of the 4pin which samsung includes solves the prob
Mine is a little more serious I think... haven't found a solution like that yet.
I have to connect/disconnect multiple times and it suddenly works.
But between those connects/disconnects it presents multiple problems, it appears on notification bar "Dock Connected", sometimes appears "Dock Connected" and on the notification bar appears "Suggested Apps (Anchoring)", other times it appears "Dock Connected" and the volume bar appears on the screen and stay there freeze (the phone works, but the bar doesn't disappear)... Sometimes the phone starts charging and suddenly stops, other times it says it's charging and if I remove the charger it keeps the charging symbol on the battery icon...
It's completely crazy, gonna take to service I guess.
Have you tried blowing out the usb connector on the phone with a can of compressed air?
If there is a minute piece of dust there it may be shorting something out - error that dock is connected. I know this happens to other phones, there was a big thread about it on the S3 forum. Might be a simple little thing like that...
Unfortunately that doesn't work for me, will send to service, let's see.
have you solved this problem and how?????
rokashi said:
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
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Click to collapse
have u sved this problem ??
ihave same problem plz rply.
jkgohil29 said:
have u sved this problem ??
ihave same problem plz rply.
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Click to collapse
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
ZonderZout said:
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
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Click to collapse
Had this problem today. Suddenly out of nowhere "Dock is connected" message appeared after plugging the charger in and out. Tried to clean out the dock with stick and cotton on the edge. Then turned off and plugged in charger. Problem exists. Phone charges but stops regularly. It is very annoying when you dont know how to fix this kind of problem.
Any new solutions?
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
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Click to collapse
Amazing! I've dealing with this problem for weeks and internet didn't give me any good answer, but the whole problem was a baterry monitor apk that for some reason was interfiering with the charger. Thank you so much!
I had this problem too and in my case it was a hardware problem. When i start the charging it kept repeating the start proces of charging with the vibration and the grey battery icon(in case the phone was turned off). The battery icon with the green charging light just didn't showed up. I tried many things but nothing helped. I let the phone keep charging for the whole night but in the morning i saw that it didn't charged anyway!
Then i went to a local phone reparation shop(none official samsung) and they knew immediately recognized the problem and it was the usb/charging connector where you plug it in the phone. They fixed it in 1 hour for a cheap price and from then(i think a few months ago) it charges back perfectly. It seems it's a disease with S4's.
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
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Click to collapse
You probably got some water damage in your port. What you need to do is clean it. I used pure alcohol and a toothbrush for that. After that I flashed a custom kernel so I could enable fast charge true usb.
That's the reason your phone is charging slowly, it thinks it's connected true usb. So you need to boost the usb charging. After a few charge cycles I could revert back to my standard kernel and the problem was fixed.
I think ur right Lenny.
Mine S4 got wet last weekend and now i am also getting the " Dock is connected" message when i plug in the charger cable.
I can charge my phone but sometimes while charging i hear the sound go off and on what you hear when unplugging the charger.
I will try your solution and hope it will fix mine too. Thanks for posting ur tip!
I suggest you go buy a new genuine cable for an s4, the s4 does actually require a special cable capable of 2A charge rate otherwise you can end up in all sorts of bother.
Thank you all for sharing tips. I cleaned the port as suggested, then replaced my cable. Now everything is back to normal.
Sent from my GT-I9500 using XDA Free mobile app
Lucky you :good:
Same problem - galaxy s6
Hi there - same problem, on my 128gb s6. started this morning. Yesterday everything fine, would charge when connected via USB to both laptop and to regular samsung usb power unit. Have now tried 3 different USB cables including the samsung cable, 3 different usb power units and of course tried all 3 cables in laptop usb port. Have checked phone's usb port - clean as a whistle. Have rebooted both connected and unconnected. Started getting 'dock connected' message, now it just wont charge, although starts up fine. I take very good care of the phone, so no water damage or untoward shock damage (never get it wet, never drop it). Remaining battery charge seems to fluctuate between 30% and 40+ %, depending upon whether it's plugged in or not. If I turn it off, then connect usb cable, the phone just reboots, still not charging. I then turn it off and see no green battery charging screen, as I used to seen when connected but turned off. Should I just hard reset and take to repair shop? Still under warranty.
I would return the phone for a warranty repair. Software would not usually prevent the phone from charging when powered off.
As a final test, see if the s6 will charge wirelessly, assuming you have access to a qi charging pad and the s6 has a built-in qi receiver like the North American version of the s6.
Phone had been acting up since Monday night . At first it wouldn't charge with the original charger on the wall outlet so I plugged in the USB to my PC and it was charging perfectly fine. Then all was good until yesterday night when it stopped charging on the wall. It started giving me some error about using a sharing cable (wtf?!) Then I figured OK maybe I should connect it to my PC. So I connect it and it wouldn't charge at first but then it did. Then I started looking up for a solution because I need my phone to work ASAP and it charges way to slowly on my laptop. Everyone was saying do a factory reset, remove the battery put bit back in, maybe charging port is faulty . Then I tried using another cable , I used my sisters s4 USB 2.0, connected it to the wall and it sort of gave it power for like 50 seconds then stopped. Now I'm losing patience here, I go back and forth between cables and wall to PC etc I gave up and turned my.phone off for the night. Wake up , plugged in the wire to my PC and the charging icon with the bolt in it comes on for 5 seconds then turns back off and comes back on . This repeats itself and doesn't stop. This happens when the phone is off and is connected to either the wall or my laptop.
https://youtu.be/wy-_i4Tl_7g
Tldr: phone doesn't charge at all. But when turned off, charging logo appears for 5 seconds then comes off and back on and repeats this cycle over and over. Still not gaining charge
GuyananV said:
Phone had been acting up since Monday night . At first it wouldn't charge with the original charger on the wall outlet so I plugged in the USB to my PC and it was charging perfectly fine. Then all was good until yesterday night when it stopped charging on the wall. It started giving me some error about using a sharing cable (wtf?!) Then I figured OK maybe I should connect it to my PC. So I connect it and it wouldn't charge at first but then it did. Then I started looking up for a solution because I need my phone to work ASAP and it charges way to slowly on my laptop. Everyone was saying do a factory reset, remove the battery put bit back in, maybe charging port is faulty . Then I tried using another cable , I used my sisters s4 USB 2.0, connected it to the wall and it sort of gave it power for like 50 seconds then stopped. Now I'm losing patience here, I go back and forth between cables and wall to PC etc I gave up and turned my.phone off for the night. Wake up , plugged in the wire to my PC and the charging icon with the bolt in it comes on for 5 seconds then turns back off and comes back on . This repeats itself and doesn't stop. This happens when the phone is off and is connected to either the wall or my laptop.
Tldr: phone doesn't charge at all. But when turned off, charging logo appears for 5 seconds then comes off and back on and repeats this cycle over and over. Still not gaining charge
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Click to collapse
Did you try buying a new cable and plug, also what Rom are you on.
Well right now I'm using a different cable and charger block , I'm using this very very small USB 2.0 cablebi had from a old Nokia and my nexus 7 charger block . And it's still not working. And I'm on stock Lollipop , updated my phone on Monday night ! Had the problem a bit before and exactly after the update to 5.0 !
Here is a video
GuyananV said:
Well right now I'm using a different cable and charger block , I'm using this very very small USB 2.0 cablebi had from a old Nokia and my nexus 7 charger block . And it's still not working. And I'm on stock Lollipop , updated my phone on Monday night ! Had the problem a bit before and exactly after the update to 5.0 !
Here is a video
Click to expand...
Click to collapse
It's your phone indeed, Is your lollipop rom modified in any way or rooted?
It actually WAS rooted before the update! I had it rooted through towelrooot but i unrooted it via supersu so i could install the 5.0 update
So your counter is still 0x0, if so I say take it back to t-mobile or whatever company you bought or you can try buying a wireless charger
SnuggP said:
So your counter is still 0x0, if so I say take it back to t-mobile or whatever company you bought or you can try buying a wireless charger
Click to expand...
Click to collapse
SO i have to take it back to my carrier? What if my usb charger COVER fell off? you know the thing that you have to open to plug your usb in and you close when youre done, yeah well that thing fell off the other day and i didnt bring it in contact with water or anything so idk what to do right now
You can find those on amazon for pennies on the dollar
Try cleaning the battery pins on the back of your phone or the battery itself... I experienced the same thing... All I did was file the pins 1 or 2 times and it got fixed. Or maybe try cleaning the USB port of your phone... Base on what you're saying I can say it's just a connection issue that needs cleaning.
Riyal said:
Try cleaning the battery pins on the back of your phone or the battery itself... I experienced the same thing... All I did was file the pins 1 or 2 times and it got fixed. Or maybe try cleaning the USB port of your phone... Base on what you're saying I can say it's just a connection issue that needs cleaning.
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Click to collapse
I got it to charge in my PC using an unofficial 2.0 cable but its connected to my PC.
I'll give the filing a true hopefully that work
Yeah do what @Riyal said I should have thought of that myself
@GuyananV Hey haven't from you what's the situation with your s5?
Back in Feb I started having an issue with charging up my phone, went through several cables and adapters. Eventually using a cable was out of the question as the phone wouldn't recognize that a cable was even plugged in. Initially, I would have to fiddle with the plug some to get it work, then that stopped. Eventually I took the route of buying a wireless charger instead of waiting for parts from China. That worked for a little over a month and a half. Then it would stop charging and give me the red light of death. I would eventually be able to get it charge, but at a slow pace. I first tried with the battery, replaced it and of course it would only recharge via wireless. That worked for about 3 weeks and the problems started happening all over again. I finally got my charging board and a new battery (again just to be sure) in from China. Installed both and made sure all connections were good. In the beginning it would take a charge from a usb cable, if the phone was flat and then that stopped. If you tried to connect it to a computer, it would read "Device is requesting too much power." Wireless worked again so I went with that. Now, the phone is going back to having issues with charging in general. I refuse to give up on the phone, but I feel like I'm running out of options here. I'm running the latest PA 4.4.4 build.
Any suggestions?