[Q] Unresponsive touchscreen after Lollipop - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi there guys,
After updating my Galaxy Note 4 n910U to Lollipop via OTA, the touchscreen just became unresponsive. The update went on smoothly and my phone booted fine and it's on Lollipop now. I can navigate normally using the screen through the S-Pen but it just would not respond to touch. Very frustrating. New device, been waiting for this update and this happens. Please help. :crying:
Thanks!

deanablong said:
Hi there guys,
After updating my Galaxy Note 4 n910U to Lollipop via OTA, the touchscreen just became unresponsive. The update went on smoothly and my phone booted fine and it's on Lollipop now. I can navigate normally using the screen through the S-Pen but it just would not respond to touch. Very frustrating. New device, been waiting for this update and this happens. Please help. :crying:
Thanks!
Click to expand...
Click to collapse
Same thing happened to me, but when I completely shut down the phone and restarted it after a few seconds, all was back to normal. Works great now.

Related

[Q] Problem after Samsung update

I just bought a Galaxy S2 a few weeks ago. It is still unrooted. Now I recently upgraded it through Kies on windows. Since then, my keyboard hasnt been functioning properly. There are times when I am typing and nothing appears on the screen. Then it gets sorted in a few minutes by itself. Any idea why this is happening? How can I correct it? And will a factory reset take me back to my original software version?
gkeswani92 said:
I just bought a Galaxy S2 a few weeks ago. It is still unrooted. Now I recently upgraded it through Kies on windows. Since then, my keyboard hasnt been functioning properly. There are times when I am typing and nothing appears on the screen. Then it gets sorted in a few minutes by itself. Any idea why this is happening? How can I correct it? And will a factory reset take me back to my original software version?
Click to expand...
Click to collapse
Factory reset first step that will not take you further back than current firmware .
jje

[Q] [URGENT!] Phone wont boot and not charging

i rooted my 2 day old nexus 4 and updated to official 4.3.. all was fine until i flashed a kernel, the next morning the the phone just started to to endlessly bootloop
master resetting didn't work, flashing stock didn't work, was about to flash 4.2.2 while in bootloader and suddenly turned off... no power at all
now my phone is dead
i've looked everywhere!! i need help!!! Thanks
qaz2453 said:
i rooted my 2 day old nexus 4 and updated to official 4.3.. all was fine until i flashed a kernel, the next morning the the phone just started to to endlessly bootloop
master resetting didn't work, flashing stock didn't work, was about to flash 4.2.2 while in bootloader and suddenly turned off... no power at all
now my phone is dead
i've looked everywhere!! i need help!!! Thanks
Click to expand...
Click to collapse
No led? No nothing?
Fixed below... Threat can be removed IMO.
no LED no power ...nothing
it also made a funny sound, and not i can hear rattling inside the phone!!!
Ive gave my phone back to Asda Direct for a new one...new one is coming in 2 days hope that wont go wrong
thanks for your help
EDIT: got my new phone and its working great!!! loving the nexus 4!

[Q] Strange N9005 problem

Dear all,
I had a note 3 n9005 white which worked fine in the first 5 days. After that, it starting shutting down randomly. The next day, when i start the phone, the screen freezes after 2-3 touches and it shuts down after 5 secs. If you plug the charger, it keep rebooting but does not work past few touches. If I boot the phone in download mode or recovery, it work flawlessly for as much time as you want. Sometimes you cannot start the phone without removing and reinserting the battery. I tried safe mode, hard reset, cache clears etc etc but no avail
I even flashed leaked polish kitkat rom just to see what happens but the issue is the same. Is it a hardware issue or a software/kernel issue ? Please HELP
If it's doing it after a clean flash of new firmware then I'd say it is a hardware issue and you may want to return it and/or get it replaced.
manee said:
Dear all,
I had a note 3 n9005 white which worked fine in the first 5 days. After that, it starting shutting down randomly. The next day, when i start the phone, the screen freezes after 2-3 touches and it shuts down after 5 secs. If you plug the charger, it keep rebooting but does not work past few touches. If I boot the phone in download mode or recovery, it work flawlessly for as much time as you want. Sometimes you cannot start the phone without removing and reinserting the battery. I tried safe mode, hard reset, cache clears etc etc but no avail
I even flashed leaked polish kitkat rom just to see what happens but the issue is the same. Is it a hardware issue or a software/kernel issue ? Please HELP
Click to expand...
Click to collapse
Can you use this app Phone INFO to check for the validity?
manee said:
Dear all,
I had a note 3 n9005 white which worked fine in the first 5 days. After that, it starting shutting down randomly. The next day, when i start the phone, the screen freezes after 2-3 touches and it shuts down after 5 secs. If you plug the charger, it keep rebooting but does not work past few touches. If I boot the phone in download mode or recovery, it work flawlessly for as much time as you want. Sometimes you cannot start the phone without removing and reinserting the battery. I tried safe mode, hard reset, cache clears etc etc but no avail
I even flashed leaked polish kitkat rom just to see what happens but the issue is the same. Is it a hardware issue or a software/kernel issue ? Please HELP
Click to expand...
Click to collapse
try to flash compatible firmware of ur phone
download it from sammobile.com/firmwares.
flashing leak firmwares are not helping cause they seems to be beta and have lots of bug.
anyway there s some threads about random restarting note3 but ur situations is worse.
almost of them as i know take their phone for replacement and if u can do it as well.
if not, search for more stable firmware of course JB 4.3
:good:
If this is true:
"boot the phone in download mode or recovery, it work flawlessly for as much time as you want"
maybe I would lean towards software, but since you loaded leaked KK, you can't go back to factory and probably tripped Knox?, you don't have many options left, especially that you tried just about everything.
IMO loading leaked software on a broken phone was not a good idea, in your case I would try to go stock as much as possible, instead.
Me too, i had this problem several times with 4.3 and after wiping my telephone to install the new kit kat 4.4.2 (polish), i Also had freeze,black screen and non responding screen forcing me to reboot my phone.
I also have lines sometimes when i use my camera!
meanwhile, i have again flashed complete polish 4.4.2 with BL , AP, CSC , Modem and PIT File . IT flashed successfully but the problem still persists. No use . any more suggestion. I think now i cannot downgrade and should i try custom recovery with custom firmwares.
I case of hardware issue, i have no choice as N9005 is not officially launched in Pakistan.So no choice .
@joexda75, my screen also dithers and shows different colors some times on portions and some times it is flawless. So you and i have the same problem but my phone is not powering up and freezing after not more than 6 sec. Recovery and download mode works perfectly as i flashed the Polish ROM again via download mode and it worked flawlessly
Did you make an complete wipe of your Phone? Otherwise you have to contact Samsung.
Gesendet von meinem SM-N9005 mit Tapatalk 2
It sounds like your phone is what we call boot looping mine showed the same symptoms as yours at the beginning and it would also come up with a messege saying that some process had unfortunately stopped working lol
Sent from my SM-N9005 using xda app-developers app
it can be fixed using Mirek190's method just check your IMEI CERTI says pass when you type *#0011# into the keypad if it comes up with PASS then follow mirek190's method without flashing block 12 or block 13 here at http://forum.xda-developers.com/showthread.php?t=2567133
Careful using mireks method. It bricked berrgs note which is currently not working.
Sent from my SM-N9005 using XDA Premium 4 mobile app

[Q] G2 random factory reset (Stock,root,twrp,g2 xposed)

Experienced a really annoying problem today. My phone was in my pocket and I heard the LG boot up sound, so I figured the phone just randomly rebooted (happens about once a month, so very rate). When I checked the phone, I was at the LG initial setup screen, and all my days was gone.
I was running KitKat D80220b, with root and twrp installed. Since G2 xposed was just updated, I tweaked for custom navigation buttons and bleed immersive mode. Has this happened to anyone ?
For now, I reinstalled D80220c and will only root, and probably wait till G2 xposed becomes more stable on KitKat. Thoughts, anybody ?
ganja_guru said:
Experienced a really annoying problem today. My phone was in my pocket and I heard the LG boot up sound, so I figured the phone just randomly rebooted (happens about once a month, so very rate). When I checked the phone, I was at the LG initial setup screen, and all my days was gone.
I was running KitKat D80220b, with root and twrp installed. Since G2 xposed was just updated, I tweaked for custom navigation buttons and bleed immersive mode. Has this happened to anyone ?
For now, I reinstalled D80220c and will only root, and probably wait till G2 xposed becomes more stable on KitKat. Thoughts, anybody ?
Click to expand...
Click to collapse
I also have the "G2 Xposed" and I've never had any problems ... probably the hard reset is enough to solve the problem
ganja_guru said:
Experienced a really annoying problem today. My phone was in my pocket and I heard the LG boot up sound, so I figured the phone just randomly rebooted (happens about once a month, so very rate). When I checked the phone, I was at the LG initial setup screen, and all my days was gone.
I was running KitKat D80220b, with root and twrp installed. Since G2 xposed was just updated, I tweaked for custom navigation buttons and bleed immersive mode. Has this happened to anyone ?
For now, I reinstalled D80220c and will only root, and probably wait till G2 xposed becomes more stable on KitKat. Thoughts, anybody ?
Click to expand...
Click to collapse
I think the same crap happened to me. Check THIS Post I made back at the AEON thread. I haven't been able to boot my phone correctly this last two days.It keeps rebooting after a minute or so after booting. Very annoying and even worse that I don't what caused this crap. If you got any possible solution and can help me get out of this reboot loop it would be very appreciated.
Kenepo said:
I think the same crap happened to me. Check THIS Post I made back at the AEON thread. I haven't been able to boot my phone correctly this last two days.It keeps rebooting after a minute or so after booting. Very annoying and even worse that I don't what caused this crap. If you got any possible solution and can help me get out of this reboot loop it would be very appreciated.
Click to expand...
Click to collapse
Maybe it's a stuck power button? If not, have you tried going back to stock using the LG flash tool?

SM910F Note 4 5.1.1 Random Freezes and Restarts

Hello there xda.
I have a Samsung Galaxy Note 4 SM910F.
So what is happening to my phone is that whenever I am in any random app lets say reddit or even chrome for example. It will like freeze for a minute or two and then unfreeze.
In more extreme cases it will reboot.
So this happened randomly because I flashed a Stock unbloated 5.1.1 ROM from here back in december and everything was working smoothly and stuff. I had xposed installed and all my apps. Then in February it started with this random freeze/reboot. I had not installed anything else apart from what I had for the last 3 months.
So I restarted the phone, changed the battery and stuff to see whether that will fix it. However it didn't. So I formatted the phone (the soft type) just so I can install another ROM. So I tried another ROM, flashed the correct CP and BL and stuff and then just installed chrome and whatsapp. After an hour or two the same thing happened. So this time I factory reset he phone, like a complete wipe and I installed the unbloated ROM once again with few apps. Same thing happened...
So my last resort was to install Cyonagen Mod. After an hour or two same thing happened...
I don't know what is the problem. I read about some peoples phones emmc failing and thus the freezing, but I am not sure yet.
Please could you guys explain what I should do to fix this?
Thank in advance!
I have the same problem. Starting on mid january. I'm on stock 5.1.1 with root and twrp recovery
Tried backup and factory reset
I went back to stock after I factory reset the phone. And still had the same problems.
People say that its a hardware problem... So I guess I'll have to send it back to Samsung soon.
I think I tripped the knox. I just have to unroot and get it back once again to stock and send it back. I hope that they accept it.
i have the same problem. my model is SM-N910W8 and I bought it from 2nd hand, so no receipt and no prove of purchase.
can I still send it back to samsung to fix it?
same problem as you and now my phone died completely .
my phone was 4 months and he has not supported any longer he died naturally lol.
my operator gave me another free under warranty because the phone had a faulty motherboard and after several back galaxy note 4
This started happening to me a week or so ago and my phone just got stuck in a boot loop after it froze and rebooted. I'm on the latest stock firmware. Tried factory reset, reflashed stock firmware, nothing helps. It still reboots (sometimes it almost gets booted completely, other times it reboots after 2 seconds.
Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5
EclipseX said:
Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5
Click to expand...
Click to collapse
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).
just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
HXOY said:
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).
Click to expand...
Click to collapse
EclipseX said:
just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
Click to expand...
Click to collapse
Spoke too soon, it's started rebooting itself again.
Same problems here since 2 days. I was on original 5.1.1 software... Very strange all those people with the same problems
did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!
Davids said:
did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!
Click to expand...
Click to collapse
Still having the same issue around the same time everyone else started experiencing it.
I also was rooted and had xposed installed on 4.4.4 before the issue started happening.
Try the solution provided here & report back..
http://forum.xda-developers.com/note-4/help/note-4-sm-n910f-freeze-restart-issue-t3439111

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