Related
Just bought a new S4 GT-I9505, for some reason it just randomly reboots! It did it 5 times in 10 hours. I tried resetting it to factory in case the apps I had installed were causing it. I don't think they were because as soon as it switched on again after being reset it rebooted after about 5 minutes.
Any ideas?
Could it just be firmware related and I have to wait for an update? Or is it hardware?
Sent from my GT-I9505 using Tapatalk 2
Do you have a microSD card in the device? If so, what kind?
Are your SIM-card properly placed into the device?
It's a 8gb San disk ultra micro sd and I have just removed and inserted it and my sim. Both are fitted correctly.
Anyone?
I'm assuming you are running stock (not rooted etc). Are you using the latest firmware? Have you checked for a system update?
proctologist said:
I'm assuming you are running stock (not rooted etc). Are you using the latest firmware? Have you checked for a system update?
Click to expand...
Click to collapse
Stock, yes. I actually restored through kies so am fully up to date. Checked for an ota to be on the safe side though and nothing.
It has only rebooted once since 9am this morning so it's improved on yesterday!
I had the exact same problem with my s3.
New or of box it rebooted randomly and always when
i stayed the programs first time.
I returned it and got a new. That is what i recommend.
Same thing happens to me.
ParaLanche said:
Same thing happens to me.
Click to expand...
Click to collapse
Are you sending yours back?
if it stays on download mode try to flash a fresh stock firmware for i9505.. you can it from samfirmware.com.. it could help if it is due to a software issue,, otherwise its going to be a hardware issue..
did you try "wipe cache partition"?? sometimes it fixes some problem if it does not return, that s what i did with my reboot problem while playing video.
I'm having the same problem I cleaned cache several times and installed the cmw recovery again. Any ideas?
Thanks
Rooted devices
Have a read HERE - Maybe of some use for those with rooted devices :fingers-crossed:
Can anyone help me please? I've never had an problems upgrading or downgrading my old Galaxy S2. I got a Galaxy S4 last year and it was running perfectly.
A couple of days ago, I was backing my phone up through Kies and it said an update was available. I didn't use Kies to update my phone though as I wanted to back up my data first. I disconnected from the laptop and did an OTA upgrade.
Huge mistake!
Since the upgrade, my phone keeps locking up/freezing. The gallery app freezes constantly. If I try to attach a photo to a Fabecook post, it freezes my phone and in all cases, the only way out is to restart my phone.
This update has left my phone worse than useless. I can't do anything on it without it freezing.
I've tried factory reset quite a few times. I've wiped cache partition a few times. I've taken the SD card out. Nothing works.
I've read that the new bootloader renders it impossible to downgrade.
If I find an official 4.3 Jellybean firmware, will I be able to revert back to Jellybean by flashing it through Odin?
Otherwise, I'm stuck with a phone that no longer works.
TheCatsDad said:
Can anyone help me please? I've never had an problems upgrading or downgrading my old Galaxy S2. I got a Galaxy S4 last year and it was running perfectly.
A couple of days ago, I was backing my phone up through Kies and it said an update was available. I didn't use Kies to update my phone though as I wanted to back up my data first. I disconnected from the laptop and did an OTA upgrade.
Huge mistake!
Since the upgrade, my phone keeps locking up/freezing. The gallery app freezes constantly. If I try to attach a photo to a Fabecook post, it freezes my phone and in all cases, the only way out is to restart my phone.
This update has left my phone worse than useless. I can't do anything on it without it freezing.
I've tried factory reset quite a few times. I've wiped cache partition a few times. I've taken the SD card out. Nothing works.
I've read that the new bootloader renders it impossible to downgrade.
If I find an official 4.3 Jellybean firmware, will I be able to revert back to Jellybean by flashing it through Odin?
Otherwise, I'm stuck with a phone that no longer works.
Click to expand...
Click to collapse
If you flashed your 4.3 will activate Knox reading your warranty and your phone will now be invalid
4.4.2 is very good for me
Obviously when you have something wrong
pdadogg said:
If you flashed your 4.3 will activate Knox reading your warranty and your phone will now be invalid
4.4.2 is very good for me
Obviously when you have something wrong
Click to expand...
Click to collapse
Does this mean I'm stuck on 4.4.2? I really want to go back to 4.3 as that was stable.
Do you know anyway to fix it please? I use my phone constantly for work. I can't use it as it is.
TheCatsDad said:
Does this mean I'm stuck on 4.4.2? I really want to go back to 4.3 as that was stable.
Do you know anyway to fix it please? I use my phone constantly for work. I can't use it as it is.
Click to expand...
Click to collapse
You can go back to 4.3 but you will lose your warranty as I told you
4.3 It is possible with custom kernel or full custom rom
pdadogg said:
You can go back to 4.3 but you will lose your warranty as I told you
4.3 It is possible with custom kernel or full custom rom
Click to expand...
Click to collapse
So it's possible to download original 4.3 firmware from Sammobile or somewhere else and flash that? I'm scared of bricking my phone.
TheCatsDad said:
So it's possible to download original 4.3 firmware from Sammobile or somewhere else and flash that? I'm scared of bricking my phone.
Click to expand...
Click to collapse
If you flash stock ROM by Sammobile or Samsung Updates
you have problems with the modem, Wi Fi,calls
You can avoid these problems as flashing custom kernel
TheCatsDad said:
Can anyone help me please? I've never had an problems upgrading or downgrading my old Galaxy S2. I got a Galaxy S4 last year and it was running perfectly.
A couple of days ago, I was backing my phone up through Kies and it said an update was available. I didn't use Kies to update my phone though as I wanted to back up my data first. I disconnected from the laptop and did an OTA upgrade.
Huge mistake!
Since the upgrade, my phone keeps locking up/freezing. The gallery app freezes constantly. If I try to attach a photo to a Fabecook post, it freezes my phone and in all cases, the only way out is to restart my phone.
This update has left my phone worse than useless. I can't do anything on it without it freezing.
I've tried factory reset quite a few times. I've wiped cache partition a few times. I've taken the SD card out. Nothing works.
I've read that the new bootloader renders it impossible to downgrade.
If I find an official 4.3 Jellybean firmware, will I be able to revert back to Jellybean by flashing it through Odin?
Otherwise, I'm stuck with a phone that no longer works.
Click to expand...
Click to collapse
Dial *#1234# and make a screenshot. I think is better dont come back to 4.3 for avoid problems. This big problem its lil solution maybe :highfive:
Joku1981 said:
Dial *#1234# and make a screenshot. I think is better dont come back to 4.3 for avoid problems. This big problem its lil solution maybe :highfive:
Click to expand...
Click to collapse
Thank you all.
I think I've fixed the problem without having to downgrade.
First of all I formatted the SD card, I switched my phone off, removed the SD card and restarted it. Then I did a couple of factory resets, turned the phone back off and reinserted the SD card.
I think with it having a complete wipe of everything, it fixed the problems with the phone lagging and freezing constantly.
So far, so good.
TheCatsDad said:
Thank you all.
I think I've fixed the problem without having to downgrade.
First of all I formatted the SD card, I switched my phone off, removed the SD card and restarted it. Then I did a couple of factory resets, turned the phone back off and reinserted the SD card.
I think with it having a complete wipe of everything, it fixed the problems with the phone lagging and freezing constantly.
So far, so good.
Click to expand...
Click to collapse
This means that you have not done it before
They had to do it, but anyway it is important that you did
Good Luck
Hey guys,
My wifes Tab 4 recently did the OTA update to Lollipop (5.0.1) and has been having a problem ever since. After being in use for a few minutes after the update it suddenly locked up and rebooted itself. Thought nothing of it at first, but then it did it again, and now randomly reboots all the time, sometimes after only a minute of use. I've tried clearing the cache partition and factory reset, neither gave any improvement. Then i figured maybe the OTA download was the probblem so i flashed it back to Kitkat using Odin and all worked fine again for a few days. I turned off the OTA update checke and she was perfectly happy with it again.......
......until it downloaded the update all over again.
Before allowing it to update again i connected it to the PC and did the update via Kies instead. All seemed to be fine for about 5 minutes and then started rebooting. Again, cleared cache and factory reset. Again no improvement.
Then tried flashing the update via Odin again. Still no improvement.
I'm drawing a blank on this one. I've tried everything I can think of and still not been able to solve this one. The only thing i've been able to figure out so far is that for whatever reason it doesn'T randomly reboot if its connected to the PC via USB...............
Anyone got any ideas how to sort this?? Samsung have offered to take it in for repair and I'Ve been offered a refund from the retailer, but I'd rather avoid those options if possible.
Thanks!
I have the same problem and nobody Knows. I will back to kitkat. let me know if you fixed. sorry for my english im cuban.
Hello there xda.
I have a Samsung Galaxy Note 4 SM910F.
So what is happening to my phone is that whenever I am in any random app lets say reddit or even chrome for example. It will like freeze for a minute or two and then unfreeze.
In more extreme cases it will reboot.
So this happened randomly because I flashed a Stock unbloated 5.1.1 ROM from here back in december and everything was working smoothly and stuff. I had xposed installed and all my apps. Then in February it started with this random freeze/reboot. I had not installed anything else apart from what I had for the last 3 months.
So I restarted the phone, changed the battery and stuff to see whether that will fix it. However it didn't. So I formatted the phone (the soft type) just so I can install another ROM. So I tried another ROM, flashed the correct CP and BL and stuff and then just installed chrome and whatsapp. After an hour or two the same thing happened. So this time I factory reset he phone, like a complete wipe and I installed the unbloated ROM once again with few apps. Same thing happened...
So my last resort was to install Cyonagen Mod. After an hour or two same thing happened...
I don't know what is the problem. I read about some peoples phones emmc failing and thus the freezing, but I am not sure yet.
Please could you guys explain what I should do to fix this?
Thank in advance!
I have the same problem. Starting on mid january. I'm on stock 5.1.1 with root and twrp recovery
Tried backup and factory reset
I went back to stock after I factory reset the phone. And still had the same problems.
People say that its a hardware problem... So I guess I'll have to send it back to Samsung soon.
I think I tripped the knox. I just have to unroot and get it back once again to stock and send it back. I hope that they accept it.
i have the same problem. my model is SM-N910W8 and I bought it from 2nd hand, so no receipt and no prove of purchase.
can I still send it back to samsung to fix it?
same problem as you and now my phone died completely .
my phone was 4 months and he has not supported any longer he died naturally lol.
my operator gave me another free under warranty because the phone had a faulty motherboard and after several back galaxy note 4
This started happening to me a week or so ago and my phone just got stuck in a boot loop after it froze and rebooted. I'm on the latest stock firmware. Tried factory reset, reflashed stock firmware, nothing helps. It still reboots (sometimes it almost gets booted completely, other times it reboots after 2 seconds.
Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5
EclipseX said:
Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5
Click to expand...
Click to collapse
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).
just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
HXOY said:
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).
Click to expand...
Click to collapse
EclipseX said:
just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
Click to expand...
Click to collapse
Spoke too soon, it's started rebooting itself again.
Same problems here since 2 days. I was on original 5.1.1 software... Very strange all those people with the same problems
did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!
Davids said:
did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!
Click to expand...
Click to collapse
Still having the same issue around the same time everyone else started experiencing it.
I also was rooted and had xposed installed on 4.4.4 before the issue started happening.
Try the solution provided here & report back..
http://forum.xda-developers.com/note-4/help/note-4-sm-n910f-freeze-restart-issue-t3439111
Anybody else's phone rebooting every few days..?
It hard reboots (Galaxy S7 edge screen), so i thought it might be hardware failure.
Haven't downgraded to 6.0 to check.
I don't have an sd card inserted (because the one i had corrupted which caused my phone to randomly reboot, now i took it out and it still does it)
Also, I noticed that every time it randomly reboots, the battery percentage drops significantly.
G935F, stock
re: reboot issues
wpbogdan said:
Anybody else's phone rebooting every few days..?
It hard reboots (Galaxy S7 edge screen), so i thought it might be hardware failure.
Haven't downgraded to 6.0 to check.
I don't have an sd card inserted (because the one i had corrupted which caused my phone to randomly reboot, now i took it out and it still does it)
Also, I noticed that every time it randomly reboots, the battery percentage drops significantly.
G935F, stock
Click to expand...
Click to collapse
Before you updated to nougat 7 did you do a full and complete wipe
which includes wipe system, data, cache, dalvik cache and last but
not least did you do a factory reset in twrp recovery before odin
flashing the Nougat firmware?
Are you 100% sure that you odin flashed the correct Nougat 7 firmware for your S7 Edge?
Flashing the wrong firmware can cause rebooting issues and fast battery drain.
Flashing without doing a full and complete wipe can cause rebooting issues too.
Good luck, have a great day!
Misterjunky said:
-snip-
Click to expand...
Click to collapse
well, i had a clean 6.0 install which upgraded to 7.0 via ota (UK BTU firmware),but thanks i suppose
(and i also factory reset 7.0 many times)
I am getting random reebots since nougat. I flashed the bell nougat (in on Rogers in canada) and then flashed the Rogers CSC. Things seem to check out so I'm not sure what's wrong. I am going to try to get the Rogers nougat files and see if that addresses the issue.
Sent from my SM-G935W8 using Tapatalk
I have the same issue.... I have unlocked phone on a thai carrier
You DO NOT have to do a 'factory reset' every time you have an update, not even for an operating system update.
I don't know where this comes from but it's stupid.
These updates are designed to integrate with existing systems!
You are as likely to solve any issues with a few reboots.
If you have a problem it's likely due to software conflicts of an app you've installed, not the operating system. Android is pretty good sorting itself out.
So, you do a factory reset with all the hassle of trying to get things back to where you were and then you install another app which causes an issue and ...
Pointless as are the cache wipes always suggested. Android is good at managing resources.
At least with a cache tidy up you're not back to square one
I wished folks would stop suggesting factory resets at every opportunity. Mad.
I get them too, i`m on the lastest NEE software updated via ota. Randomly, when i get it out of the pocket, it says enter pin number because your phone was restarted, i`m using fingerprint lock.
Hello I have a Galaxy S7 and since the update to Android Nougat 7.0, my phone restarts randomly, it can stay an entire week without restart and it can also restart 2 days in a row. It's totally random. I have reset to the factory settings and I have reinstalled only the most important applications (facebook messenger, viber, yahoo mail) but unfortunately about ten days after reset, the problem has reappeared. What could be the cause of this problem? For info, the firmware version installed on my phone is: G930FXXU1DQBO. Also, I saw on SamMobile that the countries that received the update later, had a new version. Could the problem come from that? Is this a bug in the firmware installed on my Galaxy S7. Thank you in advance for your help.
Sadly I have the same problem. Oddly enough this is my first handheld which I didn't root and the first I am running into such issues with.
Got a OTA update to Nougat and I am getting almost daily random restarts.
I wasn't able to discern any patterns so far. Sometimes while it is charging, sometimes just being in my pocket. It doesn't run hot as if an app is running havok nothing.
So far I cleared the cache and that seemed to help but alas it started again.
Does anyone have an idea what is left to try? I would do a complete wipe, but others reported that it did jack for them so I am hesistant to try it.
Sorry for My bad English, i m italian.
Try to remove Chrome. The issues is there for me.
Bye
I have some problem. Not to mention battery life severely reduced after update to nougat. usually 5h screen on time to now 2.. max 3h. SAD.
Samsung Galaxy S8+ Random Reboots
Same problem with my Samsung Galaxy S8+ running Nougat. Purchased the phone from AT&T and received it 3 days ago. It randomly rebooted twice so far, once when I was looking at photos and once when using the play store
Olynth said:
I get them too, i`m on the lastest NEE software updated via ota. Randomly, when i get it out of the pocket, it says enter pin number because your phone was restarted, i`m using fingerprint lock.
Click to expand...
Click to collapse
I have the same problem. It is completely random, it can happen every 2 days or once a week. Even after a factory reset, this problem of random reboots still persists. The firmware version is G930FXXU1DQBO and I still have not received a new update. Have you solved your problem?
GeekTN said:
I have the same problem. It is completely random, it can happen every 2 days or once a week. Even after a factory reset, this problem of random reboots still persists. The firmware version is G930FXXU1DQBO and I still have not received a new update. Have you solved your problem?
Click to expand...
Click to collapse
Same here sometimes once a month, sometimes twice a day. No idea why. Probably its Sammy
xantrk said:
Same here sometimes once a month, sometimes twice a day. No idea why. Probably its Sammy
Click to expand...
Click to collapse
Do you reset your phone to factory settings? What is your firmware version? It seems that the old versions are not very stable.
GeekTN said:
I have the same problem. It is completely random, it can happen every 2 days or once a week. Even after a factory reset, this problem of random reboots still persists. The firmware version is G930FXXU1DQBO and I still have not received a new update. Have you solved your problem?
Click to expand...
Click to collapse
No, the problem is still here, i did not receive any software updates so far. Sometimes it reboots even twice a day, random, sometimes 2-3 weeks without reboot. Waiting for ota update, maybe it will solve it.
GeekTN said:
Do you reset your phone to factory settings? What is your firmware version? It seems that the old versions are not very stable.
Click to expand...
Click to collapse
Resetting on february build helped. Reboot free since almost one month. But im sure it will come back, It did before.
xantrk said:
Resetting on february build helped. Reboot free since almost one month. But im sure it will come back, It did before.
Click to expand...
Click to collapse
After receiving the February version, did you receive a corrective update? If this is the case, it may be the update that has solved your problem.
My galaxy s7 have the same issue, rom Brazil zto, full cache wipe data, reinstall rom, i don't know what to do it,
robertorochajr said:
My galaxy s7 have the same issue, rom Brazil zto, full cache wipe data, reinstall rom, i don't know what to do it,
Click to expand...
Click to collapse
Since when did the restarts start? What is the firmware version number of your Galaxy S7?