SM-T530 Lollipop update problems - Galaxy Tab 4 Q&A, Help & Troubleshooting

Hey guys,
My wifes Tab 4 recently did the OTA update to Lollipop (5.0.1) and has been having a problem ever since. After being in use for a few minutes after the update it suddenly locked up and rebooted itself. Thought nothing of it at first, but then it did it again, and now randomly reboots all the time, sometimes after only a minute of use. I've tried clearing the cache partition and factory reset, neither gave any improvement. Then i figured maybe the OTA download was the probblem so i flashed it back to Kitkat using Odin and all worked fine again for a few days. I turned off the OTA update checke and she was perfectly happy with it again.......
......until it downloaded the update all over again.
Before allowing it to update again i connected it to the PC and did the update via Kies instead. All seemed to be fine for about 5 minutes and then started rebooting. Again, cleared cache and factory reset. Again no improvement.
Then tried flashing the update via Odin again. Still no improvement.
I'm drawing a blank on this one. I've tried everything I can think of and still not been able to solve this one. The only thing i've been able to figure out so far is that for whatever reason it doesn'T randomly reboot if its connected to the PC via USB...............
Anyone got any ideas how to sort this?? Samsung have offered to take it in for repair and I'Ve been offered a refund from the retailer, but I'd rather avoid those options if possible.
Thanks!

I have the same problem and nobody Knows. I will back to kitkat. let me know if you fixed. sorry for my english im cuban.

Related

[Q] N7 4.4 update issues?

Not sure if I'm the only one, and if I am that really sucks, but I got tired of waiting for the OTA and decided to install the update via the fastboot method, unlocked my bootloader installed without a problem.
However the issue now seems to stem from transferring media files to my tablet, which I never had a problem doing, a pop up window will tell me that android.media.storage has stopped, giving me an option to report and to simply tap okay.
Not sure reporting ever does anything, and if it does I've never seen it change a single thing at all, but after I tap okay or send the report, any files transferring will just exit out, then if I unplug my usb and plug it back in, it doesn't seem to recognize the tablet at all.
I've so far remedied this, not sure if it's a permanent fix or temporary, by going into settings>apps>all, then from there tapping the app, clearing data and cache, restarting my tablet with a hard reset and it seems to be working for the moment.
However transferring files since the update are sluggish at best, and taking a 356MB folder of images used to take maybe a few minutes, 5 or 7 at the most, now it's hanging there at times with the transfer time increasing.
As a matter of fact I'm transferring said 356MB folder right now and it's stuck at 10 minutes to finish and hasn't moved for about 10 minutes.
If anybody else is having these problems, can you suggest ways you've fixed it? Or do I simply need to either do a factory reset or straight up flash it again to fix the problem?
Also, I made another article detailing my problems with updating, which I've since fixed obviously, but Recovery Mode isn't anywhere to be found, I do the regular method and before it showed the android with the red triangle and below him it would say no command, now it just shows the android with the same triangle with no wording underneath at all.
I've also re-downloaded the official factory image 4.4 from google's developer site and tried to manually flash recovery onto it, and it says that it succeeded but then when it goes back to fastboot and I choose recovery it loads then shows me the android with the red triangle.
I've even tried downgrading back to 4.3 but it tells me during the rewrite of the bootloader that there's a signature mismatch.
In addition, this should be the last revision to my issue, I've even tried re-flashing 4.4 and now that's kicking back an error saying there's a signature mismatch, so I can't go into recovery, I can't downgrade, I can't flash a recovery image to my tablet, I think I screwed up in ever updating to 4.4.
Im having the same problem with Media Storage when transferring pictures via Android File Transfer on Mac, tried it on Windows also, same problem.
It happens with my Nexus 4 on KitKat also!!
I still havent found a way to fix it, did you (OP) ever find a fix?
Cheers
Stewart
StuMcBill said:
Im having the same problem with Media Storage when transferring pictures via Android File Transfer on Mac, tried it on Windows also, same problem.
It happens with my Nexus 4 on KitKat also!!
I still havent found a way to fix it, did you (OP) ever find a fix?
Cheers
Stewart
Click to expand...
Click to collapse
Nope no fix yet, I haven't tried transferring a large number of files since, oddly enough, I finally did get the OTA update and it installed 4.4 again.
It didn't take long and the file size was puny, only about 32MB, I assume it installed what was missing, but I haven't noticed anything out of the ordinary since the official updated kicked in.
Yeah I have the latest OTA also, but I am still having the same issue!!
StuMcBill said:
Yeah I have the latest OTA also, but I am still having the same issue!!
Click to expand...
Click to collapse
Not really sure why it's different for you, like I said I got tired of waiting for the OTA and manually flashed the factory image, that's when the problems started, but after a few days I got a notification that the new update was ready which really confused me.
But I installed the downloaded update without a hitch, booted like normal and I just finished transferring a 100MB folder of images to my N7 without an error popping up on my tablet saying something crashed, so I can only assume for the moment until I transfer a larger folder, that the DL'd update fixed the problem.
I've also heard people flashing it again, or side loading it, or even a factory reset would fix the problem, but there weren't many replies as to this actually fixing the data transfer problem.
Problem with downloading ota update kitkat 4.4
I have stock rom and waited for the ota update. It came this morning and while downloading twice the verification failed.i rebooted and the screen came up download failed and had a retry button which i tried to activate and does nothing, The screen has been stuck on the return download for over 12 hours. My wifi connection is strong. Any ideas?
manow91 said:
I have stock rom and waited for the ota update. It came this morning and while downloading twice the verification failed.i rebooted and the screen came up download failed and had a retry button which i tried to activate and does nothing, The screen has been stuck on the return download for over 12 hours. My wifi connection is strong. Any ideas?
Click to expand...
Click to collapse
Take anything I say with a grain of salt as I'm not the greatest guy to ask for help, I only really ask questions here and I'm just going to suggest what to do, if you do it is up to you and I take no responsibility for your device having further issues.
1. Hard reset your device and upon it rebooting, check for the update again and try downloading it again
2. If that doesn't work then back up your data
3. After backing up your data do a factory reset on your device and once you've booted back up to Android, check for the update again and install
4. If that doesn't work, I'm not sure what else to suggest, this is what I would do to try and fix the problem, but for my situation it was unique in that I tried fixing it various ways that seemed to make it worse before it got somehow better.
I hope issuing a factory reset works for you, if not then that hard reset does when you try to redownload the update.
JohnathanKatz said:
Take anything I say with a grain of salt as I'm not the greatest guy to ask for help, I only really ask questions here and I'm just going to suggest what to do, if you do it is up to you and I take no responsibility for your device having further issues.
1. Hard reset your device and upon it rebooting, check for the update again and try downloading it again
2. If that doesn't work then back up your data
3. After backing up your data do a factory reset on your device and once you've booted back up to Android, check for the update again and install
4. If that doesn't work, I'm not sure what else to suggest, this is what I would do to try and fix the problem, but for my situation it was unique in that I tried fixing it various ways that seemed to make it worse before it got somehow better.
I hope issuing a factory reset works for you, if not then that hard reset does when you try to redownload the update.
Click to expand...
Click to collapse
Thanks for your reply back. Yep i also thought of the same 4 step solution as yourself but i also heard from 2 people that had the same thing happen to them and they thought it could be a goggle server problem, So i am going to wait to see if it sorts itself out over the next few days
manow91 said:
Thanks for your reply back. Yep i also thought of the same 4 step solution as yourself but i also heard from 2 people that had the same thing happen to them and they thought it could be a goggle server problem, So i am going to wait to see if it sorts itself out over the next few days
Click to expand...
Click to collapse
That could be too, just thought I'd take a shot, hope it works out for you.:good:

[Q] Wi-Fi Connection forces Reboot

Rooted Vz S5 and about a week ago, updated Kernel via Odin (OTA updates were frozen). Worked fine, seemed to have no issues. Last night, however, any connection to Wi-Fi network forces a soft reboot. Leaving Wi-Fi on but unconnected does not cause the problem, but anytime it connects to router, every 30 seconds or so, it rolls into a soft reboot. So, for now, stuck sucking data. Any ideas on what may be the problem? I noticed also some odd looking artifacts on screen when the phone goes past the splash screen to lock screen. Bit of an android noob, so any help would be greatly appreciated. Not sure if this was just a coincidence, but I had also received a notice from Google "advising" me to uninstall towel root.
Cheers
JammerJoe said:
, updated Kernel via Odin
Click to expand...
Click to collapse
Did you update the rest of the system, or just the kernel? System version must match kernel version.
Thanks for the reply. I update the system as well. However, I did not do a complete wipe at the time. So, I went back, wiped, and flashed over again to the updated system and kernel, re-installed towelroot, flashed the old kernel, and then back to updated kernel again. Pain in the rear, (as all the apps and data had to be restored), but it looks like everything is working as it should now. Kind of an odd bug as nothing else appeared to be causing problems other than connecting to Wi-Fi.

[Q] Reboots after Lollipop

Verizon Note 3 here, I received the Lollipop ota today and thought no harm in taking it as I was already stuck without root on 4.4.4.
It worked ok for the first couple minutes, then a reboot, then same thing, about 5 minutes and a reboot. Sometimes ~2 minutes, seems using it in any situation made the reboots happen. I did a factory reset thinking that would clear things up. Unfortunately now it is even worse, as it's rebooting anywhere from the first touch to the screen, to about 15 seconds of activity, literally dozens of reboots.
I downloaded the update on my pc and installed via Odin hoping that the ota was just corrupted or some bad luck like that. Nothing changed at all.
It will idle after booting just fine, I just can't do much of anything, every touch of the screen feels like a roll of the dice. Every few reboots or so I can make it to settings maybe but haven't been able to actually change much of anything, not that it would seem to matter here.
I've flashed via Odin twice, cleared the cashe many times, factory reset 3 or 4 times. Am I screwed here? What else to try?
*UPDATE* I flashed back to 4.4.4 with Odin and no more issues. It appears that my device alone is completely incompatible with the new firmware.
I should also note that I tried airplane mode, safe mode, and removing the sd card with no improvements.
After hours of messing with this thing and nearly giving up, not half an hour after I post here for help, I seem to have found a solution, although hopefully not a permanent one. The problem was happening when I would touch the screen, not scrolling ever, but making selections. On a whim I turned off sound and bam, no crashes.
I would still love it if someone had some insight about this problem, or better yet a solution.
I'm not sure yet if it is just the keypress sound that is killing it, or all sounds. I never did have any issues with the stock keyboard clicks now that I think of it, only the menu press sound. In any case it's not every time it made the sound, just half the time or so. Anything anybody could add to this would be appreciated.
*Edit* Not a solution, but it did help.
Well it's not as stable as I'd hoped. More like before the first factory reset now, but still not good at all. The various sounds definitely trigger crashes quickly(menu options, volume pings, mp3 songs from sd card), but regular silenced menu presses do sometimes as well still. Phone also bootloops several times often before it can get booted stable and 100% always crashes immediately if I try to unlock the screen in the first 5-10 seconds after booting up. Not sure if I'll be able to call or text as it's too late to test that atm. I'll update tomorrow, any insight appreciated.
I would say a bad download but I don't remember if ODIN checks MD5 sums (pretty sure it does). I would do a full wipe and reflash the stock image with odin
I am 100% stock not rooted never been rooted 5.0 vzw and I have had a couple of reboots. Never ever had one on this phone before. My old note 3 was rooted but I got this replacement after the root exploits had all been closed.
ehh not all have been closed
What is the root exploit for Verizon Note 3 with 5.0?
recDNA said:
What is the root exploit for Verizon Note 3 with 5.0?
Click to expand...
Click to collapse
None at the current time but CVE-2014-8609 seems like it could be some use
I spoke too soon when I said the phone was usable now. At best 5 minutes of light use as anything seems to crash it now. I did get a fresh image and used it with Odin with exactly the same result which makes me think its my phones hardware or something. Just seems crazy that it was working just fine before the update. The reason I pushed to 4.4.4 and lost root is because my phone suddenly started an issue where it would crash when making or receiving calls. It wasn't caused by any new apps or anything, just out of nowhere. I tried everything then updated as a last resort, carelessly I went to 4.4.4 instead of staying at 4.4.2 and lost chance of root, but it solved the problem I was having. I wonder if the issue is related somehow.
I was able to odin back to 4.4.4 and it's working fine so far, I assumed that you would not be able to revert back like the last ota and just tried it as a nothing to lose last effort. This is very important news to anybody that is having major issues with 5.0. Maybe, just maybe I'll try it again if they make an update patch for reported issues.
But for now, 4.4.4 it is for me.
VZW Note 3 update to Lollipop
I just finished the Lollipop update and my phone is working great for the past 30 minutes. Seems a little slower then usual but have had no issues besides my phone locking up after downloading the update, may have been due to my phone running down to 14%, but after removing the battery for 20 secs and putting it back on, phone came back on, I plugged into charger and started the update. Will post later if I have any issues.
I have been trying unsuccessfully through odin to downgrade but it keeps failing in odin, I downloaded the official firmware from sammobile.
Just curious if u r tried reinstalling newer odin? Try different USB port and cable. At this point maybe even try different pc if u have access to 1

AT&TS4 freezes after ota update

My sister's sgh-i337 recently received an ota update. This update brought it up to Android version 4.4.4. The phone is not rooted and is completely stock. Since the update the phone will intermittently freeze up for about 30-40 seconds. It happens a lot when she swipes to answer a call but also happens randomly as well. Is this a known issue? Are there any solutions? I have booted to recovery and cleared the caches but that didn't help.
ElAguila said:
My sister's sgh-i337 recently received an ota update. This update brought it up to Android version 4.4.4. The phone is not rooted and is completely stock. Since the update the phone will intermittently freeze up for about 30-40 seconds. It happens a lot when she swipes to answer a call but also happens randomly as well. Is this a known issue? Are there any solutions? I have booted to recovery and cleared the caches but that didn't help.
Click to expand...
Click to collapse
You could try one of the back up programs to My Backup to back up app data & photos then try a factory reset. Also you could check for the 5.01 Ota update that was released last month I think and see if that fixes it. Just be forwarned that some people have reported issues with the 5.01 update but said a factory reset fixes them.

Random reboots after nougat update

Anybody else's phone rebooting every few days..?
It hard reboots (Galaxy S7 edge screen), so i thought it might be hardware failure.
Haven't downgraded to 6.0 to check.
I don't have an sd card inserted (because the one i had corrupted which caused my phone to randomly reboot, now i took it out and it still does it)
Also, I noticed that every time it randomly reboots, the battery percentage drops significantly.
G935F, stock
re: reboot issues
wpbogdan said:
Anybody else's phone rebooting every few days..?
It hard reboots (Galaxy S7 edge screen), so i thought it might be hardware failure.
Haven't downgraded to 6.0 to check.
I don't have an sd card inserted (because the one i had corrupted which caused my phone to randomly reboot, now i took it out and it still does it)
Also, I noticed that every time it randomly reboots, the battery percentage drops significantly.
G935F, stock
Click to expand...
Click to collapse
Before you updated to nougat 7 did you do a full and complete wipe
which includes wipe system, data, cache, dalvik cache and last but
not least did you do a factory reset in twrp recovery before odin
flashing the Nougat firmware?
Are you 100% sure that you odin flashed the correct Nougat 7 firmware for your S7 Edge?
Flashing the wrong firmware can cause rebooting issues and fast battery drain.
Flashing without doing a full and complete wipe can cause rebooting issues too.
Good luck, have a great day!
Misterjunky said:
-snip-
Click to expand...
Click to collapse
well, i had a clean 6.0 install which upgraded to 7.0 via ota (UK BTU firmware),but thanks i suppose
(and i also factory reset 7.0 many times)
I am getting random reebots since nougat. I flashed the bell nougat (in on Rogers in canada) and then flashed the Rogers CSC. Things seem to check out so I'm not sure what's wrong. I am going to try to get the Rogers nougat files and see if that addresses the issue.
Sent from my SM-G935W8 using Tapatalk
I have the same issue.... I have unlocked phone on a thai carrier
You DO NOT have to do a 'factory reset' every time you have an update, not even for an operating system update.
I don't know where this comes from but it's stupid.
These updates are designed to integrate with existing systems!
You are as likely to solve any issues with a few reboots.
If you have a problem it's likely due to software conflicts of an app you've installed, not the operating system. Android is pretty good sorting itself out.
So, you do a factory reset with all the hassle of trying to get things back to where you were and then you install another app which causes an issue and ...
Pointless as are the cache wipes always suggested. Android is good at managing resources.
At least with a cache tidy up you're not back to square one
I wished folks would stop suggesting factory resets at every opportunity. Mad.
I get them too, i`m on the lastest NEE software updated via ota. Randomly, when i get it out of the pocket, it says enter pin number because your phone was restarted, i`m using fingerprint lock.
Hello I have a Galaxy S7 and since the update to Android Nougat 7.0, my phone restarts randomly, it can stay an entire week without restart and it can also restart 2 days in a row. It's totally random. I have reset to the factory settings and I have reinstalled only the most important applications (facebook messenger, viber, yahoo mail) but unfortunately about ten days after reset, the problem has reappeared. What could be the cause of this problem? For info, the firmware version installed on my phone is: G930FXXU1DQBO. Also, I saw on SamMobile that the countries that received the update later, had a new version. Could the problem come from that? Is this a bug in the firmware installed on my Galaxy S7. Thank you in advance for your help.
Sadly I have the same problem. Oddly enough this is my first handheld which I didn't root and the first I am running into such issues with.
Got a OTA update to Nougat and I am getting almost daily random restarts.
I wasn't able to discern any patterns so far. Sometimes while it is charging, sometimes just being in my pocket. It doesn't run hot as if an app is running havok nothing.
So far I cleared the cache and that seemed to help but alas it started again.
Does anyone have an idea what is left to try? I would do a complete wipe, but others reported that it did jack for them so I am hesistant to try it.
Sorry for My bad English, i m italian.
Try to remove Chrome. The issues is there for me.
Bye
I have some problem. Not to mention battery life severely reduced after update to nougat. usually 5h screen on time to now 2.. max 3h. SAD.
Samsung Galaxy S8+ Random Reboots
Same problem with my Samsung Galaxy S8+ running Nougat. Purchased the phone from AT&T and received it 3 days ago. It randomly rebooted twice so far, once when I was looking at photos and once when using the play store
Olynth said:
I get them too, i`m on the lastest NEE software updated via ota. Randomly, when i get it out of the pocket, it says enter pin number because your phone was restarted, i`m using fingerprint lock.
Click to expand...
Click to collapse
I have the same problem. It is completely random, it can happen every 2 days or once a week. Even after a factory reset, this problem of random reboots still persists. The firmware version is G930FXXU1DQBO and I still have not received a new update. Have you solved your problem?
GeekTN said:
I have the same problem. It is completely random, it can happen every 2 days or once a week. Even after a factory reset, this problem of random reboots still persists. The firmware version is G930FXXU1DQBO and I still have not received a new update. Have you solved your problem?
Click to expand...
Click to collapse
Same here sometimes once a month, sometimes twice a day. No idea why. Probably its Sammy
xantrk said:
Same here sometimes once a month, sometimes twice a day. No idea why. Probably its Sammy
Click to expand...
Click to collapse
Do you reset your phone to factory settings? What is your firmware version? It seems that the old versions are not very stable.
GeekTN said:
I have the same problem. It is completely random, it can happen every 2 days or once a week. Even after a factory reset, this problem of random reboots still persists. The firmware version is G930FXXU1DQBO and I still have not received a new update. Have you solved your problem?
Click to expand...
Click to collapse
No, the problem is still here, i did not receive any software updates so far. Sometimes it reboots even twice a day, random, sometimes 2-3 weeks without reboot. Waiting for ota update, maybe it will solve it.
GeekTN said:
Do you reset your phone to factory settings? What is your firmware version? It seems that the old versions are not very stable.
Click to expand...
Click to collapse
Resetting on february build helped. Reboot free since almost one month. But im sure it will come back, It did before.
xantrk said:
Resetting on february build helped. Reboot free since almost one month. But im sure it will come back, It did before.
Click to expand...
Click to collapse
After receiving the February version, did you receive a corrective update? If this is the case, it may be the update that has solved your problem.
My galaxy s7 have the same issue, rom Brazil zto, full cache wipe data, reinstall rom, i don't know what to do it,
robertorochajr said:
My galaxy s7 have the same issue, rom Brazil zto, full cache wipe data, reinstall rom, i don't know what to do it,
Click to expand...
Click to collapse
Since when did the restarts start? What is the firmware version number of your Galaxy S7?

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