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Just bought a new S4 GT-I9505, for some reason it just randomly reboots! It did it 5 times in 10 hours. I tried resetting it to factory in case the apps I had installed were causing it. I don't think they were because as soon as it switched on again after being reset it rebooted after about 5 minutes.
Any ideas?
Could it just be firmware related and I have to wait for an update? Or is it hardware?
Sent from my GT-I9505 using Tapatalk 2
Do you have a microSD card in the device? If so, what kind?
Are your SIM-card properly placed into the device?
It's a 8gb San disk ultra micro sd and I have just removed and inserted it and my sim. Both are fitted correctly.
Anyone?
I'm assuming you are running stock (not rooted etc). Are you using the latest firmware? Have you checked for a system update?
proctologist said:
I'm assuming you are running stock (not rooted etc). Are you using the latest firmware? Have you checked for a system update?
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Click to collapse
Stock, yes. I actually restored through kies so am fully up to date. Checked for an ota to be on the safe side though and nothing.
It has only rebooted once since 9am this morning so it's improved on yesterday!
I had the exact same problem with my s3.
New or of box it rebooted randomly and always when
i stayed the programs first time.
I returned it and got a new. That is what i recommend.
Same thing happens to me.
ParaLanche said:
Same thing happens to me.
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Click to collapse
Are you sending yours back?
if it stays on download mode try to flash a fresh stock firmware for i9505.. you can it from samfirmware.com.. it could help if it is due to a software issue,, otherwise its going to be a hardware issue..
did you try "wipe cache partition"?? sometimes it fixes some problem if it does not return, that s what i did with my reboot problem while playing video.
I'm having the same problem I cleaned cache several times and installed the cmw recovery again. Any ideas?
Thanks
Rooted devices
Have a read HERE - Maybe of some use for those with rooted devices :fingers-crossed:
Hi guys, on 21th november arrived my Nexus 4 with EU warranty, bought on the site glistockisti.it. first time the phone had Android version 4.2 was giving me trouble, I'll explain, at the first configuration was restarted, then the phone notified me upgrade to 4.3, after many reboots the phone has been updated. The next day, however, the'll find a telephone notified me to upgrade to version Android 4.4 KitKat. Even then this update has been made, but now I have a somewhat unusual problem, the phone is unusable for me because of the constant reboots. I've tried using the factory image but although I have performed the procedure using the Toolkit, the reboots are still there. What can be according to you? I have to send the phone in for service or someone has encountered the same problems as me? If you have found them, how did you solve?
PS: the phone is now praticamenteo all original, not even the bootloader unlocked
Is it actually rebooting or does it just view the sim lock screen?
Faeshaas said:
Is it actually rebooting or does it just view the sim lock screen?
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reboots continuously, the screen google, the bootanimation and reboot until it lights up, then use it for a while and then restarts again. I tried a hard reset and the factory image but the problem persists
Seems like a hardware issue if you already tried factory reset and are still having issues.
Sent from my shiny new(bought last Nov), scratch less Nexus 4!
often works normally and sometimes crashes and restarts, however I send assistance
Received notification of a system update today, 10 August 2015. I'm a little leery of installing this. I'm at 5.1.1 and after installing 5.1.1, I have the dreaded unannounced deaths where the phone will turn itself at random. Sometimes it will reboot if you hold the power button down for about 15 seconds. Sometimes the charger needs to be plugged in before it will reboot. Sometimes it cycles through all apps before completing the reboot. Sometimes not. If the new update will fix this, I'm all for it. But, I don't want to get fooled again with these updates. So, anyone else get an update? What does it do? Any problems after the update? Thanks.
dmkozak said:
Received notification of a system update today, 10 August 2015. I'm a little leery of installing this. I'm at 5.1.1 and after installing 5.1.1, I have the dreaded unannounced deaths where the phone will turn itself at random. Sometimes it will reboot if you hold the power button down for about 15 seconds. Sometimes the charger needs to be plugged in before it will reboot. Sometimes it cycles through all apps before completing the reboot. Sometimes not. If the new update will fix this, I'm all for it. But, I don't want to get fooled again with these updates. So, anyone else get an update? What does it do? Any problems after the update? Thanks.
Click to expand...
Click to collapse
It's the first update of Google's announced security patch program. Expect frequent OS updates now to address security issues. This one patches the well publicized Stagefright MMS exploit.
That was my guess. I rarely text, or other, message, so I'm not too worried about Stagefright. My gut tells me to wait until others have installed. I have enough memory leak auto turn-off issues, that I'm afraid of making my phone worse than it is.
If Google would be so kind as to include a memory leak resolution in these updates, I'd jump all over it.
Well I had been postponing updating to Lollipop for months... (was still on 4.4.4 cuz I didn't quite like the new UI) and decided to update Sunday morning.
Big mistake.
The OTA 5.1.1 5.0.1 update made my phone become unstable, lag, and crash at random. Constantly get "X ins't responding", where X can be anything from Launcher to System UI to Chrome!
I currently can't even use my N4, and I'm trying to find a way to revert the upgrade, My 4.4.4 was rooted, and now it's not and I can't even enter Recovery mode.
Not sure if it's 100% related to your troubles, but I've been having similar random reboots lately and just general instability.
Edit: my bad, I just realized it was 5.0.1 I upgraded to.
update aug 10, 2015
I saw the update and thought it would be a good idea but I now have a tablet stuck in reboot loop. Have tried everything (clearing data, factory reset, etc) and still not able to get past looping. Might want to wait before you update.
robpoth said:
I saw the update and thought it would be a good idea but I now have a tablet stuck in reboot loop. Have tried everything (clearing data, factory reset, etc) and still not able to get past looping. Might want to wait before you update.
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Click to collapse
You have to lock your bootloader for Ota to work.
Sent from my Nexus 4 using XDA Free mobile app
Stevica Smederevac said:
You have to lock your bootloader for Ota to work.
Sent from my Nexus 4 using XDA Free mobile app
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Click to collapse
I don't think your bootloader has to be locked, but since 5.+ you do have to be unrooted with no changes to your /system partition. I know I have sideloaded the OTA after flashing stock images. Just did not want the poster to lock their bootloader and brick themselves thinking they will be able to boot the OTA if they have modified /system at all.
ariesgodofwar said:
I don't think your bootloader has to be locked, but since 5.+ you do have to be unrooted with no changes to your /system partition. I know I have sideloaded the OTA after flashing stock images. Just did not want the poster to lock their bootloader and brick themselves thinking they will be able to boot the OTA if they have modified /system at all.
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Click to collapse
Yeah,you're right. Everything stock +locked bootloader for ota to work. I assumed he knew thhat part about everything stock.
Sent from my Nexus 4 using XDA Free mobile app
I have unlocked bootloader and still I updated successfully thru OTA. No problems at all.
Sent from my Nexus 4 using Tapatalk
Hey guys,
My wifes Tab 4 recently did the OTA update to Lollipop (5.0.1) and has been having a problem ever since. After being in use for a few minutes after the update it suddenly locked up and rebooted itself. Thought nothing of it at first, but then it did it again, and now randomly reboots all the time, sometimes after only a minute of use. I've tried clearing the cache partition and factory reset, neither gave any improvement. Then i figured maybe the OTA download was the probblem so i flashed it back to Kitkat using Odin and all worked fine again for a few days. I turned off the OTA update checke and she was perfectly happy with it again.......
......until it downloaded the update all over again.
Before allowing it to update again i connected it to the PC and did the update via Kies instead. All seemed to be fine for about 5 minutes and then started rebooting. Again, cleared cache and factory reset. Again no improvement.
Then tried flashing the update via Odin again. Still no improvement.
I'm drawing a blank on this one. I've tried everything I can think of and still not been able to solve this one. The only thing i've been able to figure out so far is that for whatever reason it doesn'T randomly reboot if its connected to the PC via USB...............
Anyone got any ideas how to sort this?? Samsung have offered to take it in for repair and I'Ve been offered a refund from the retailer, but I'd rather avoid those options if possible.
Thanks!
I have the same problem and nobody Knows. I will back to kitkat. let me know if you fixed. sorry for my english im cuban.
Anybody else's phone rebooting every few days..?
It hard reboots (Galaxy S7 edge screen), so i thought it might be hardware failure.
Haven't downgraded to 6.0 to check.
I don't have an sd card inserted (because the one i had corrupted which caused my phone to randomly reboot, now i took it out and it still does it)
Also, I noticed that every time it randomly reboots, the battery percentage drops significantly.
G935F, stock
re: reboot issues
wpbogdan said:
Anybody else's phone rebooting every few days..?
It hard reboots (Galaxy S7 edge screen), so i thought it might be hardware failure.
Haven't downgraded to 6.0 to check.
I don't have an sd card inserted (because the one i had corrupted which caused my phone to randomly reboot, now i took it out and it still does it)
Also, I noticed that every time it randomly reboots, the battery percentage drops significantly.
G935F, stock
Click to expand...
Click to collapse
Before you updated to nougat 7 did you do a full and complete wipe
which includes wipe system, data, cache, dalvik cache and last but
not least did you do a factory reset in twrp recovery before odin
flashing the Nougat firmware?
Are you 100% sure that you odin flashed the correct Nougat 7 firmware for your S7 Edge?
Flashing the wrong firmware can cause rebooting issues and fast battery drain.
Flashing without doing a full and complete wipe can cause rebooting issues too.
Good luck, have a great day!
Misterjunky said:
-snip-
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well, i had a clean 6.0 install which upgraded to 7.0 via ota (UK BTU firmware),but thanks i suppose
(and i also factory reset 7.0 many times)
I am getting random reebots since nougat. I flashed the bell nougat (in on Rogers in canada) and then flashed the Rogers CSC. Things seem to check out so I'm not sure what's wrong. I am going to try to get the Rogers nougat files and see if that addresses the issue.
Sent from my SM-G935W8 using Tapatalk
I have the same issue.... I have unlocked phone on a thai carrier
You DO NOT have to do a 'factory reset' every time you have an update, not even for an operating system update.
I don't know where this comes from but it's stupid.
These updates are designed to integrate with existing systems!
You are as likely to solve any issues with a few reboots.
If you have a problem it's likely due to software conflicts of an app you've installed, not the operating system. Android is pretty good sorting itself out.
So, you do a factory reset with all the hassle of trying to get things back to where you were and then you install another app which causes an issue and ...
Pointless as are the cache wipes always suggested. Android is good at managing resources.
At least with a cache tidy up you're not back to square one
I wished folks would stop suggesting factory resets at every opportunity. Mad.
I get them too, i`m on the lastest NEE software updated via ota. Randomly, when i get it out of the pocket, it says enter pin number because your phone was restarted, i`m using fingerprint lock.
Hello I have a Galaxy S7 and since the update to Android Nougat 7.0, my phone restarts randomly, it can stay an entire week without restart and it can also restart 2 days in a row. It's totally random. I have reset to the factory settings and I have reinstalled only the most important applications (facebook messenger, viber, yahoo mail) but unfortunately about ten days after reset, the problem has reappeared. What could be the cause of this problem? For info, the firmware version installed on my phone is: G930FXXU1DQBO. Also, I saw on SamMobile that the countries that received the update later, had a new version. Could the problem come from that? Is this a bug in the firmware installed on my Galaxy S7. Thank you in advance for your help.
Sadly I have the same problem. Oddly enough this is my first handheld which I didn't root and the first I am running into such issues with.
Got a OTA update to Nougat and I am getting almost daily random restarts.
I wasn't able to discern any patterns so far. Sometimes while it is charging, sometimes just being in my pocket. It doesn't run hot as if an app is running havok nothing.
So far I cleared the cache and that seemed to help but alas it started again.
Does anyone have an idea what is left to try? I would do a complete wipe, but others reported that it did jack for them so I am hesistant to try it.
Sorry for My bad English, i m italian.
Try to remove Chrome. The issues is there for me.
Bye
I have some problem. Not to mention battery life severely reduced after update to nougat. usually 5h screen on time to now 2.. max 3h. SAD.
Samsung Galaxy S8+ Random Reboots
Same problem with my Samsung Galaxy S8+ running Nougat. Purchased the phone from AT&T and received it 3 days ago. It randomly rebooted twice so far, once when I was looking at photos and once when using the play store
Olynth said:
I get them too, i`m on the lastest NEE software updated via ota. Randomly, when i get it out of the pocket, it says enter pin number because your phone was restarted, i`m using fingerprint lock.
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Click to collapse
I have the same problem. It is completely random, it can happen every 2 days or once a week. Even after a factory reset, this problem of random reboots still persists. The firmware version is G930FXXU1DQBO and I still have not received a new update. Have you solved your problem?
GeekTN said:
I have the same problem. It is completely random, it can happen every 2 days or once a week. Even after a factory reset, this problem of random reboots still persists. The firmware version is G930FXXU1DQBO and I still have not received a new update. Have you solved your problem?
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Click to collapse
Same here sometimes once a month, sometimes twice a day. No idea why. Probably its Sammy
xantrk said:
Same here sometimes once a month, sometimes twice a day. No idea why. Probably its Sammy
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Click to collapse
Do you reset your phone to factory settings? What is your firmware version? It seems that the old versions are not very stable.
GeekTN said:
I have the same problem. It is completely random, it can happen every 2 days or once a week. Even after a factory reset, this problem of random reboots still persists. The firmware version is G930FXXU1DQBO and I still have not received a new update. Have you solved your problem?
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Click to collapse
No, the problem is still here, i did not receive any software updates so far. Sometimes it reboots even twice a day, random, sometimes 2-3 weeks without reboot. Waiting for ota update, maybe it will solve it.
GeekTN said:
Do you reset your phone to factory settings? What is your firmware version? It seems that the old versions are not very stable.
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Resetting on february build helped. Reboot free since almost one month. But im sure it will come back, It did before.
xantrk said:
Resetting on february build helped. Reboot free since almost one month. But im sure it will come back, It did before.
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After receiving the February version, did you receive a corrective update? If this is the case, it may be the update that has solved your problem.
My galaxy s7 have the same issue, rom Brazil zto, full cache wipe data, reinstall rom, i don't know what to do it,
robertorochajr said:
My galaxy s7 have the same issue, rom Brazil zto, full cache wipe data, reinstall rom, i don't know what to do it,
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Since when did the restarts start? What is the firmware version number of your Galaxy S7?