[Q] Screen silver dot problem (dead pixel ?? ) - Galaxy Note 4 Q&A, Help & Troubleshooting

Hello guys, lately i discover a silver dot (shinning when light on it) at my screen..when phone under some light, this dot it seems that is has inside something like liquid and is shinning..it is not a scratch ! is it a dead pixel ? i upgrade it before few days to lollipop, and i discover this issue, i know probably is not because of lollipop of course, just let u know

Chrisis89 said:
Hello guys, lately i discover a silver dot (shinning when light on it) at my screen..when phone under some light, this dot it seems that is has inside something like liquid and is shinning..it is not a scratch ! is it a dead pixel ? i upgrade it before few days to lollipop, and i discover this issue, i know probably is not because of lollipop of course, just let u know
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that's too big for a pixel, unless they are a group of pixels.
Dial *#0## on your phone, and choose the Red Green Blue, and black colors... Do you see the dot or not? If you don't, it is probably air or something underneath the screen.
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what versio0n is your Note 4 and where is it made? You can download PhoneInfo (by vndnguyen) from google play, and run it on your device to check it.

thanks for ur reply my friend..i run the test and the dot is still here, not so much visible as on black screen but still here like a small scratch under the screen, but not silver now like on black screen..my phone is the N910C, country of ORIGIN is Vietnam, and CSC country Hungary.
p.s. the dot seems very small to me, maybe is because the zoom or close photo that seems big ?

That must be dirt from factory. If you are bothered, exchange it.... J would if it was mine

but the strange thing is that this dot it wasn't there before !! so how it can be dirt from factory ?

Related

Point in touchscreen??

A have one point in touch screen. I think that one pixel is burned.
What to do?
well that happens, but from my expirience i can tell, that the pixel point isn't burned out, the same thing happend to my loox 420 and it was only something with the display conduit contact, I solved it by pressing the display gently at the corners.
I dont know how to do with that?
I it is burned or not??
Pls helpppppp
Nobody can't help me?
Whats going on?
what you should do is in paint, create 5 images. one solid red, one solid green one solid blue one solid white and one solid blank. send them to your magician and view them in full screen, one by one. if that pixel stays red then you have a stuck/burnt pixel. call your manufacturer and see what there policy is on that. i think you have to have more then 3 messed up pixels for them to replace your device.
In all collor , it is very small in display.
Dead Pixel
TheBrit said:
Dead Pixel
Click to expand...
Click to collapse
I would say the same. Since the device is complete new you can try going to the shop you have buyed the device and try to change it.....
Stefan

Galaxy Note Dead White Pixel (on grey background)

Hi all ! I recently bought a Galaxy note and was really happy with it. But recently I was reading a mail in the inbuilt mail client (not gmail) and had the background color set as grey and I see a tiny white dead pixel in the bottom half of the screen. I then performed the screen test with the RGB colors from the service menu but in all three screens its not visible. Its visible only on grey backgrounds not even visible on black background. Can any body else test this and confirm !!!.
Instructions: Configure the mail client in the phone (if not already configured) and open any mail and set the background color to grey. Zoom the mail as far as possible so as to see only the background and not any mail text. and check the whole screen for any stuck pixels from a distance of about 5-7 inches.
Please Check the pic !!!
Hello,
Can you please take a picture by a camera or so, as i think it gonna be easier for people to help you and to see exactly what do you mean.
I ve added the PICTURE now !
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
tried to use screen test...gray background but nothing...
can you still exchange it ? Just tell them it keeps rebooting when in the middle of calls...works fro me...
More user please comment?
Sent from my GT-N7000 using XDA App
Checked... slightly hue change on right side but no stuck or dead pixel...
Checked mine and don't have any dead pixels or tint/hue problems. Screen seems perfect so far *knocks on wood*. HK white version of the phone.
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
Twohothardware said:
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
Click to expand...
Click to collapse
Sadly mine doesnt move
alexd83 said:
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
Click to expand...
Click to collapse
Do you also have it on the bottom half of the screen, a little of the centre ?
return it back...this pricey phone should be perfect !!!
hi
Hi I too have this problem. *#0*# When I did the screen test; only green on the screen looks.And the gray screen appears normally please help
up
up please ....
ankydu said:
Sadly mine doesnt move
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Click to collapse
Suggest you return it. It should have at least one year's worth of Samsung warranty and depending on how you bought the phone (outright or through a carrier contract) they might be more generous as well.
And also mention that you bought this device for the screen and have a sharp eye for screen defects (because you are creative with the S-Pen? Hah!) and they may be more willing to offer an exchange or repair.
By the way it may also depend on which country you're in...
I got such a problem either.My phone had one dead pixel which is always black.And that happaned almost in 10 days after I've bought it.
I know it has 2 years of factory warranty and contacted with service.One of the technicians are a friend of mine and he told us not to give it to the service for just one dead pixel.One pixel is off the warranty until 5 and even it is 5 and the services agrees to change the panel,the phone couldn't be assembled as good as it used to be.So I decided not the see the dead pixel.
I have same issue
there is a reversed color pixel in my galaxy note display
it's visible in most background colors and just invisible in red and black back color.
this pixel is red in most times.
mines blue top right corner and you cab only see it when your screen goes in sleep mode
Sent from my GT-N7000 using XDA
Try rapidly changing colors on screen it helps the stuck pixel to come back to life if it's really a stuck pixel. Never get only your screen replaced it's real bad, most of them don't fit the screen proper, dust gets in and it'll irritate you more than the current stuck pixel. Get the phone completely replaced if you can. 1 stuck pixel is mostly ignored under warranty terms, but give it a try

[Q] Hardware (probably) issue - screen/touch sensor

Hello,
Had my N4 for about 2 years now, right from the start. It fell on the floor a few times (no bumper or case) so I guess that's the root cause of the issue.
I have a horizontal thick line that is untouchable.
Attaching a screenshot of me just drawing straight lines top to bottom and as you can see no lines are drawn in that area.
A repair shop took it apart, cleaned some parts and put it back together again, said it's not a dust thing but more likely either a screen or touch sensor replacement.
I was thinking about Ebayying it because it will be a whole log cheaper.
Is this it - ebay dot com /bhp/nexus-4-screen
And what if it's a 'sensor' chip issue? is that something else?
Also, I'm a fairly technical guy so I won't have any issues with assembling it. (I hope).
bithacking said:
Hello,
Had my N4 for about 2 years now, right from the start. It fell on the floor a few times (no bumper or case) so I guess that's the root cause of the issue.
I have a horizontal thick line that is untouchable.
Attaching a screenshot of me just drawing straight lines top to bottom and as you can see no lines are drawn in that area.
A repair shop took it apart, cleaned some parts and put it back together again, said it's not a dust thing but more likely either a screen or touch sensor replacement.
I was thinking about Ebayying it because it will be a whole log cheaper.
Is this it - ebay dot com /bhp/nexus-4-screen
And what if it's a 'sensor' chip issue? is that something else?
Also, I'm a fairly technical guy so I won't have any issues with assembling it. (I hope).
Click to expand...
Click to collapse
If you had asked before taking it into the repair shop , i could have saved you a couple of bucks
Anyway , buy it from gadgetfix (ebay) , if you're gonna buy it from somebody. Else , you might have gps signal/proximity sensor/notification light issues. Some make a frame from scratch , which is supposed to be a magnesium alloy , they probably don't get the mixture right , signal degrades , gps is affected the most. Some have deeper proximity sensor sockets , which creates a gap and the sensor registers that gap as an object , so it'll turn off during calls and will not turn back on until the call ends. Plus you won't be able to use apps like Gravity Screen. Some assemblies don't have a notification light diffuser , which is bad because nexus 4 has 2 leds that light up as different colors to achieve off-colors such as purple. The one on the left will give out blue the other one red , when it goes through the diffuser , it becomes purple. If you don't have that , you're just gonna see those 2 colors and it will blind your eyes but you will be able to see the phone's internals if you think that's cool
Disassembling it is pretty easy , you won'T have problems. Buy the assembly with frame not just the glass and the lcd. If you can't manage it somehow (unlikely) , just pm me , i'll guide you on skype or something.
Cheers!

Dead pixel or possible screen replacement with a marker dot?

Really not sure what to make of this. Got this 32GB WiFi Nexus 7 today in the mail and it has this blue dot in the center of the screen, but it looks like it's a marker dot, even though I cant clean it off. Any ideas what this is?
The dot is in the center area of the screen (see attachment).
Marker dot? Try spraying some deodorant and clean it..
If not, please ask for a replacement..
Have you tried any of the lcd tests apps, you can check if it is on specific color. If it shows everywhere it is probably dirt, get some glass wipes and try with that. It might be between the touch and the screen in which case return. Any chance it is refurbished ?

red blured dot coming on screen

suddenly from today i noticed a red blured spot on my moto x style screen, which can be seen only on dark background like black and blue. You can see the attched screenshot. is this a problem with my lcd display? my phone is waranty so should i take my phone to service centre for any hardware problem?
Weird... I noticed the same exact thing for the last few days, in the same exact spot. I googled and got to this post.
I'm hoping its a sensor of some sort that can be turned off, but I'm pessimistic.
I chatted with support and they didn't seem to know what it was. Cleared cache, did a reset... didn't fix it. They've left me with send in and get repaired or get a replacement option. Ridiculous.
Um, is this a joke post? You took a screenshot of a hardware issue, screenshots are software. Only you will be able to see that, take a actual photo if you want us to see it. lol
Yeah, I noticed that too lol. However, the dot we are seeing is in the middle bottom half of the screen. Its def hardware related.
I'm currently facing this same issue. It appears 2/3rds from the top of the screen, directly in the center.
Hmm... this is starting to really piss me off. I''m readying myself to send in my device to repair.
Delete
Here is a screenshot of the red blurry dot. Nevermind the white dot as it's the light from my webcam...
https://drive.google.com/file/d/0B-rrZ_OxzkprUFJRamRpa2R0RVE/view
You guys stock? I wonder if a custom ROM would solve it?
Yeah, I'm stock, unrooted.
I was just told by a chat rep that they are actually aware of this issue and its been escalated to a higher team. Take that for what you will...
I see a blue spot on a black black ground..... thats really weird
prakashdiwakar said:
suddenly from today i noticed a red blured spot on my moto x style screen, which can be seen only on dark background like black and blue. You can see the attched screenshot. is this a problem with my lcd display? my phone is waranty so should i take my phone to service centre for any hardware problem?
Click to expand...
Click to collapse
I had read online about people reporting blue and red spots on dark backgrounds... but not a whole lot of why or how it was fixed. I mailed my phone to be repaired...

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