Database Users

Galaxy Y automatically turns off *inside my pocket*

well this happens almost every day. It mostly occur while the phone is inside my pocket for a period of time and it turned off once while a was playing a game. i searched the web and found no solutions.

jperater said:
well this happens almost every day. It mostly occur while the phone is inside my pocket for a period of time and it turned off once while a was playing a game. i searched the web and found no solutions.
Click to expand...
Click to collapse
Flash stock rom
ans see if it became alright
if no take it to service center just like that
If yes give us more info of wat and all u had done.so.that we can tell u how to prevent it from happening again
hit :thumbup:

sanny5 said:
Flash stock rom
ans see if it became alright
if no take it to service center just like that
If yes give us more info of wat and all u had done.so.that we can tell u how to prevent it from happening again
hit :thumbup:
Click to expand...
Click to collapse
im using a stock room currently, and luckily it does not turns off while im asleep. one thing though, im thinking that its overheating or somehow, or maybe some apps are responsible.
is doing a factory reset advisable in this case? or maybe trying other rooms?

jperater said:
im using a stock room currently, and luckily it does not turns off while im asleep. one thing though, im thinking that its overheating or somehow, or maybe some apps are responsible.
is doing a factory reset advisable in this case? or maybe trying other rooms?
Click to expand...
Click to collapse
Apps may or may not be responsible ... I considered that possibility
So do as I said
Y u no hit thanks lol
Added- or u can try reset once if that doesn't help then do as I said

Deleted

Reynaldi said:
Are u using custom rom? If yes, What kernel are u using?
Click to expand...
Click to collapse
Hey!!! Did you even read his post properly?? I
He has mentioned that he is using stock Rom..really..your post was useless...

adityaavhad said:
Hey!!! Did you even read his post properly?? I
He has mentioned that he is using stock Rom..really..your post was useless...
Click to expand...
Click to collapse
Phone Slow? go ------>HERE<------
_____________________________________
"All my life I had one dream to achieve many many goals" ​

sanny5 said:
Apps may or may not be responsible ... I considered that possibility
So do as I said
Y u no hit thanks lol
Added- or u can try reset once if that doesn't help then do as I said
Click to expand...
Click to collapse
im going to do a factory reset and might as well try a new room. ill post the results later on

tingtingin said:
Phone Slow? go ------>HERE<------
_____________________________________
"All my life I had one dream to achieve many many goals" ​
Click to expand...
Click to collapse
nothing..chill..he deleted it..it's ok now...

it is somehow fixed now after deleting some apps..
avast
ultimate juice defender
data toggle app
im not sure which of it is responsible for the sudden turn off but its fixed and that is what matters :good:

It may have been memory or processor overload making the Android OS restart
Saving the universe, one game at a time

But he wasn't using it when it came off
Phone Slow? go ------>HERE<------
_____________________________________
"Google took 4 years to reach android 4.0.4 and apple to reach android 1.6"​

I have encountered problems like this before. I was in school then after school I found of that the morning I turn the phone on silent mode it just turn offs without warning. I think it may be no usage during this period of time make it turn off automatically ?
Sent from my GT-S5360 using xda app-developers app

jperater said:
it is somehow fixed now after deleting some apps..
avast
ultimate juice defender
data toggle app
im not sure which of it is responsible for the sudden turn off but its fixed and that is what matters :good:
Click to expand...
Click to collapse
Wat???? U had avast that is the problem ....
thoughtfully posted by S A N N Y 5...
∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞
want to make ur phone faster and more battery efficient? GO HERE
partition and link apps to sd?!?!? GO HERE
cool 3d games for galaxy y (no root no lag) GO HERE

Well u probably may face bootloop like thing..

just change ur battery
it fix

lock button is the culprit
i have a galaxy y and had a same problem, after changing roms etc , i found that this lock button is damaged..
you may have seen these buttons in tv and monitors etc. they stop working after some time because of dust.
just do one thing to check it:--
just turn it on as the galaxy y logo come start pressing lock button with frequency of about 1/second, you will see it now turned on.
just now press this lock button till the time it actually locks the screen and not show the reboot, airplane mode etc. option just press back and keep on pressing lock button till you get the result.
and then dont use the button to wake the scree instead use home button.
get this button changed as soon as possible, it costed me rs. 100 in gaffar mkt karolbagh.

Dayum
That sure is one evil pocket making the phone turn off like that
This post is in compliance with the national potato safety regulation.
[Galaxy S 4 LTE]

jperater said:
well this happens almost every day. It mostly occur while the phone is inside my pocket for a period of time and it turned off once while a was playing a game. i searched the web and found no solutions.
Click to expand...
Click to collapse
Maybe you have a corrupt file or battery problem? Or I guess try flashing STOCK ROM AGAIN even if you're on STOCK
Press THANKS if I HELPED YOU

Gsiff_daemon destroying my battery

seen a few posts in here but can not find a fix for this it is using 41% and draining my battery like mad had anyone else got this problem and found a fix plz ty

Delete it.
Sent from my SM-N9005 using XDA Premium 4 mobile app

Killberty said:
Delete it.
Click to expand...
Click to collapse
as easy as that ? its not deeded by anything ? what is it anyway ?

Killberty said:
Delete it.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
trued that and it wont let me delete it or rename it

Cookie799 said:
trued that and it wont let me delete it or rename it
Click to expand...
Click to collapse
had this as well, a SHUTDOWN and then battery pull helped.
also have seen mention of "force stops" triggering this, advice was to not force stop anything for a while and see if it triggers again.
---------- Post added at 03:51 AM ---------- Previous post was at 03:46 AM ----------
Cookie799 said:
seen a few posts in here but can not find a fix for this it is using 41% and draining my battery like mad had anyone else got this problem and found a fix plz ty
Click to expand...
Click to collapse
btw, this might assist:
https://plus.google.com/u/0/+Senectus/posts/QiD2J4mizrD

Cookie799 said:
trued that and it wont let me delete it or rename it
Click to expand...
Click to collapse
Are you rooted?
Sent from my SM-N9005 using XDA Premium 4 mobile app

Mine has been doing the same ever since the kitkat update.
I am running an unrooted EE note 3 (n9005) in the UK.
Gsiff_daemon is constantly my top battery drainer according to the battery app (35% - 47%).
I have not been able to find any consistent method to either activate this rogue app or to get rid of it.
Is there any solution without rooting it as I understand that renaming it should do the trick?

Usually the problem is when you soft reboot.
It was reported somewhere that it is the GPS sensor daemon, but disabling it did not show any adverse effects for me.
Get a root file explorer and remove it/rename it to .bak

nicholaschum said:
Usually the problem is when you soft reboot.
It was reported somewhere that it is the GPS sensor daemon, but disabling it did not show any adverse effects for me.
Get a root file explorer and remove it/rename it to .bak
Click to expand...
Click to collapse
Thank you.
I will give this a shot and see if it helps.

gsiff_daemon fix.
Hello all. I just posted this on another thread so i will copy and paste to save doing it all again.
*No root required*
Hey
This worked for me.
In settings and the application manager, under the 'All' tab. I found a program called 'unified daemon(EUR)'
I tapped on it and disabled it.
The gsiff_daemon has since not appeared on battery usage.
I also set Power saving mode and changed Keep Wi-Fi on during sleep, to never, in the advanced wifi settings. Select wifi option in settings then press menu tab and select advaadvancednced to find the option. This turns off wifi when it's not in use and automatically turns on when you turn off lock screen.
my battery has more than doubled.
Hope it works for you too.

In my informal testing I found that gsiff_daemon is somehow related to S Health (somehow keeps the sensors awake even if you're not using the phone). I disabled S Health and SensorService and the problem went away. Easier for us unrooted types.

Solved!
ericastill said:
In my informal testing I found that gsiff_daemon is somehow related to S Health (somehow keeps the sensors awake even if you're not using the phone). I disabled S Health and SensorService and the problem went away. Easier for us unrooted types.
Click to expand...
Click to collapse
You nailed it!
This just started happening to me a few days ago, when S Health was updated. I have disabled S Health and presto! Problem solved.
Thanks!

SERIOUS Battery drain here
PROBLEM:
About three weeks ago I started to experience serious battery drain. This is a significant difference in daily results compared to a month ago. Now, three weeks into it I am having to put my phone into ultra power save mode on a daily basis just to be able to function as I am getting 1-3 hours of use out of my phone at this point. The problem has gotten progressively worse, as time has progressed over the last three weeks. Today seems to be the worst with me LOOSING battery charge while it is plugged in, and not in ultra saving power mode, (My phone is loosing 1% about every 10 minutes) and only having about 10 minutes of expected battery time LOL.
ENVIRONMENT:
Today is 1/8/14
I have a T-Mobile Samsung Galaxy S5 (G9000T). I have had it for about 8-9 months, got it brand new (was replaced once 4 months into using it because of broken camera), but this is my second GS5 phone.
I am using Android software version 4.4.2
TROUBLESHOOTING:
Only app added in the last 3 weeks was HeyTell, which was about the time this problem started. Force stopping the app actually helped for about a day or two until the problem resurfaced. Finally deleting the app last week did no good.
Talking to T-Mobile, they recommended testing my gyro sensor.
Go to call screen and dial *#0*# and I get a test screen.
I pressed sensor and then test gyro. It failed. They recommended a master reset. DAMN, I HATE doing that. So much time to get it back to where I want it.... SOOOO many notes on how to set the phone back up LOL.
RESOLUTION:
I did a master reset today 2/9/15. They gyro is still showing a failure, so they are replacing the phone.

Same issue samsung s5 duos
Hello,
I had the same issue of the battery being used quickly by the gsiff daemon.
Thanks for your details of what this application is.
For the solution, I did a few soft restarts, a hard restart and activated the light power saving mode. After 2 days my phoned worked fine.
Don't have any more information.

Cookie799 said:
seen a few posts in here but can not find a fix for this it is using 41% and draining my battery like mad had anyone else got this problem and found a fix plz ty
Click to expand...
Click to collapse
How to stop gsiff_daemon?
1. Hot reboot your Samsung Android
2. Rename gsiff_daemon
3. Disable apps using gyroscope sensors
Source: https://fixyourandroid.com/about/gsiff-daemon/

Galaxy S5 black screen upon wake up

Hey people, not sure if i'm the only s5 user whose experiencing this but sometimes when i wake my phone up, the touch capacitive buttons do light up but the screen stays black. any idea why?

snazer said:
Hey people, not sure if i'm the only s5 user whose experiencing this but sometimes when i wake my phone up, the touch capacitive buttons do light up but the screen stays black. any idea why?
Click to expand...
Click to collapse
I would reflash the stock rom you have atm and data factory reset afterwards or try a data factory reset first and see if that fixes your issue.

Known bug. Supposedly fixed in recent firmware updates. More details in existing threads.
Or simply circumvent the issue entirely by upgrading to a good third party screen saver.
If you're ambitious, you could also try the following edit, which may help.
Make a backup first, then try editing build.prop
Code:
mot.proximity.delay=0
ro.lge.proximity.delay=25
.

gee2012 said:
I would reflash the stock rom you have atm and data factory reset afterwards or try a data factory reset first and see if that fixes your issue.
Click to expand...
Click to collapse
I have tried factory resetting my phone but it doesnt help. Thanks anyways
fffft said:
Known bug. Supposedly fixed in recent firmware updates. More details in existing threads.
Or simply circumvent the issue entirely by upgrading to a good third party screen saver.
If you're ambitious, you could also try the following edit, which may help.
Make a backup first, then try editing build.prop
Code:
mot.proximity.delay=0
ro.lge.proximity.delay=25
I have added mot.proximity.delay=0 but i couldnt find ro.lge.proximity.delay=25. Is there any other way to fix this problem. I have to pull my battery out couple of times a day and its starting to get to me.
.
Click to expand...
Click to collapse

and now my mulitasking buttons are not working. any idea why?

snazer said:
Hey people, not sure if i'm the only s5 user whose experiencing this but sometimes when i wake my phone up, the touch capacitive buttons do light up but the screen stays black. any idea why?
Click to expand...
Click to collapse
I have the same issue... do you still get this issue? For me, sometimes, the screen does not wake up only the capacitive keys... I have to press the power button again to turn it off and then press power again to turn it on.

me too
Hi,
I'm having the same problem.
It was intermittent for a short while and a battery pull would fix it, now it's permanent.
I get capacitive buttons, I can boot into recovery or download.
I can hear touches on the screen and the annoying at$t boot sound is back since I used Odin to reflash to stock.
I think I have to take this phone to a service center and see if they will exchange it.
I'm worried that there may be traces of towelroot but from the thread that provides stock firmware and instructions for Odin it would seem that I'm good.
Has anyone had any luck with this issue or have any other tips to try?
I'm bummed because I just applied a glass protector and it looks like I'll have to get another.
Not to mention having to drive to the center.
Thanks.

With the new 1.100 motherboard version the problem is solved. It's a hardware defect. Maybe it will be fixed in next fw versions with some voltage or timing setting changes but a mobo change will definitely solve it.

For the record:
The at$t service center reflashed my phone and the screen works again.
IDK why flashing stock with odin did not work for me.
I can see from the post above mine that the problem might come back, I'll insist on a replacement if it does.

still getting the issue but for me I just need to press power 3 times for it to wake up; no need to remove battery
---------- Post added at 06:05 PM ---------- Previous post was at 06:03 PM ----------
Levus said:
With the new 1.100 motherboard version the problem is solved. It's a hardware defect. Maybe it will be fixed in next fw versions with some voltage or timing setting changes but a mobo change will definitely solve it.
Click to expand...
Click to collapse
how can i find out what mobo I have?
---------- Post added at 06:51 PM ---------- Previous post was at 06:05 PM ----------
fffft said:
Known bug. Supposedly fixed in recent firmware updates. More details in existing threads.
Or simply circumvent the issue entirely by upgrading to a good third party screen saver.
If you're ambitious, you could also try the following edit, which may help.
Make a backup first, then try editing build.prop
Code:
mot.proximity.delay=0
ro.lge.proximity.delay=25
.
Click to expand...
Click to collapse
just rooted going to try this one thx

You can use the samsung phone info app from the market...

I haven't solved this issue as well... Please,did anyone of u guys solve this problem? If u did,please,tell me what to do... My screen stays black,only capacitive buttons lights,and I must press power button 5,6 times to wake up the screen. It's really annoying... :/

No solutions yet ???? I have this problem too...

walidhiphop said:
No solutions yet ???? I have this problem too...
Click to expand...
Click to collapse
It is lollipop 5.0 memory leak bug!
Also on CM12 (based on lollipop 5.0.2) problem occurs sometimes.

qubbus said:
It is lollipop 5.0 memory leak bug!
Also on CM12 (based on lollipop 5.0.2) problem occurs sometimes.
Click to expand...
Click to collapse
I'm having issue even using Kitkat 4.4.2

ZaKaTRoN said:
I'm having issue even using Kitkat 4.4.2
Click to expand...
Click to collapse
I also have the same problem, after lots of struggling I found little solution (it worked for me...), Just disable ur S-Health App, this app cause blank screen issue(this app uses sensors). Respond here if it worked for you.

knightrider558 said:
I also have the same problem, after lots of struggling I found little solution (it worked for me...), Just disable ur S-Health App, this app cause blank screen issue(this app uses sensors). Respond here if it worked for you.
Click to expand...
Click to collapse
Thanks for your reply, but it didn't work.
No problem, tomorrow i'm buying s6, Phone House give me 210€ for my s5.

ZaKaTRoN said:
Thanks for your reply, but it didn't work.
No problem, tomorrow i'm buying s6, Phone House give me 210€ for my s5.
Click to expand...
Click to collapse
Great decision just get rid of these sam devices -_- , last try did you change the runtime system?

knightrider558 said:
Great decision just get rid of these sam devices -_- , last try did you change the runtime system?
Click to expand...
Click to collapse
I have upgrade every new software phe (spain), even lastest btu (united kingdom) because is newer than phe.
Also i sent twice to technical service.
One more time... I hate my s5!!!, hehe.

ZaKaTRoN said:
I have upgrade every new software phe (spain), even lastest btu (united kingdom) because is newer than phe.
Also i sent twice to technical service.
One more time... I hate my s5!!!, hehe.
Click to expand...
Click to collapse
hahah... but this solution worked for me

moto g4 plus is automatically shutting down

hi,
sir/mam
I am using moto g4 plus and I am facing a problem my phone is shutting down automatically while normal using and after powering on my phone my battery goes to 10%...I am using official 7.0
plz help to fix this problem.thanks

Hi there,
I will move your thread in the correct forum dedicated to Moto G4 Plus for more relevant answers.
Good luck

amitbhatt1 said:
hi,
sir/mam
I am using moto g4 plus and I am facing a problem my phone is shutting down automatically while normal using and after powering on my phone my battery goes to 10%...I am using official 7.0
plz help to fix this problem.thanks
Click to expand...
Click to collapse
It's a known problem for some users that the battery maybe goes to death. You can check if the battery will be calibrated with any app.

amitbhatt1 said:
hi,
sir/mam
I am using moto g4 plus and I am facing a problem my phone is shutting down automatically while normal using and after powering on my phone my battery goes to 10%...I am using official 7.0
plz help to fix this problem.thanks
Click to expand...
Click to collapse
First off 7.0 is not official yet. Secondly I had a similar issue on MM. Had to get it sent in for repair of the battery.

amitbhatt1 said:
hi,
sir/mam
I am using moto g4 plus and I am facing a problem my phone is shutting down automatically while normal using and after powering on my phone my battery goes to 10%...I am using official 7.0
plz help to fix this problem.thanks
Click to expand...
Click to collapse
Same as above. My son's phone had the same problem and would randomly drop in battery %and frequently shut off. RMA'ed and got it back within a week repaired (us).

That's because of the app . Uninstall apps or rest phone you may see the difference.Its because of app not compatible with OS it may cause this type of problems.
---------- Post added at 06:27 PM ---------- Previous post was at 06:24 PM ----------
That's because of the apps you've installed like clean master , locks etc 3rd party apps to which you may grant full permission after installing. Uninstall apps or reset phone you may see the difference.Its because of app not compatible with OS it may cause this type of problems.

harishreddy29 said:
That's because of the app . Uninstall apps or rest phone you may see the difference.Its because of app not compatible with OS it may cause this type of problems.
---------- Post added at 06:27 PM ---------- Previous post was at 06:24 PM ----------
That's because of the apps you've installed like clean master , locks etc 3rd party apps to which you may grant full permission after installing. Uninstall apps or reset phone you may see the difference.Its because of app not compatible with OS it may cause this type of problems.
Click to expand...
Click to collapse
App not compatible with OS?! Are you aware of what you are posting? That's not a problem of an app.

strongst said:
App not compatible with OS?! Are you aware of what you are posting? That's not a problem of an app.
Click to expand...
Click to collapse
Teah that's the very problem even i have experienced the very same problem once my phone automatically shutsdown then the Moto people told me tonenter phone into safe mode and check again that's because od 3rd party apps like ram cleaners etc.

If the app is in the app store it is certified to run without damaging your phone. If you installed an APK manually you run the risk of issues. Best bet is to do a factory reset and see if it solves the issue. If it doesn't like me I sent it in for free repair of the battery and havent had issues since.

even i too got same problem on my moto g4 plus device device is getting switch off automatically when an incoming call appears

Hi
Even I am Facing the same problem my mobile is shutting down while playing vedios , am not getting what is the problem , pls can u people help me to resolve the issue

I am facing this issue while playing songs or during incoming calls. I checked muktie custom roms and issue is happening on all of them.
I disabled greenify, disabled all kernel tweaks but issue still persists

My girlfriend's G4 Plus has the same problem. And we sent it back to Amazon. Apparently the qualified workshop changed the battery and sent it back. Problem still persists. Did someone find a solution? Highly annoying!

MrManson666 said:
My girlfriend's G4 Plus has the same problem. And we sent it back to Amazon. Apparently the qualified workshop changed the battery and sent it back. Problem still persists. Did someone find a solution? Highly annoying!
Click to expand...
Click to collapse
This issue is not happening on my device with Invicta Oreo rom

Did u face this problem
Fir3lordZuk0 said:
This issue is not happening on my device with Invicta Oreo rom
Click to expand...
Click to collapse
DID U FACE THis PROBLEM ???
if YES THEN IS IT COMPLETELY SOLVED NOW

ANKUSHSAJWAN said:
DID U FACE THis PROBLEM ???
if YES THEN IS IT COMPLETELY SOLVED NOW
Click to expand...
Click to collapse
I sold the phone

----Fix is at the end----
It's been happening to me. My moto G4 plus would shut down when I had the brightness on max, recorded video, played loud audio, had incoming calls, etc.
I investigated a lot and everything pointed towards the battery. But the battery charged fine and lasted fine, and with the charger connected it would not happen. Tried recalibrating it but it didn't work. Then I downloaded an app which would show me the battery voltage in realtime. So I did some more tests. I tried doing power intensive things (flashlight, video, etc) and checking the voltage. When I was doing something power-hungry the voltage would drop to 3.2-3.1 volts, and then slowly rise up, which indicated the battery could not deliver too much current rapidly.
So I tought of two possibilities, the battery could be faulty, or the contacts were loose/dirty. And I did the easy/cheap fix to see if it worked, I just disconnected and reconnected the battery connector, and it worked like a charm, no more shutting down out of nowhere, even at 10% battery and with power intentive tasks.
TL;DR: If it happens to you, remove the battery connector and reattach it again. It worked for me. If it doesn't, replace the battery.

aruna21ah said:
Hi
Even I am Facing the same problem my mobile is shutting down while playing vedios , am not getting what is the problem , pls can u people help me to resolve the issue
Click to expand...
Click to collapse
I am having the same problem.
The phone shutdown when sound is played in case of incoming call or playing music or playing video
Can somebody help !!!

Prabhat00 said:
I am having the same problem.
The phone shutdown when sound is played in case of incoming call or playing music or playing video
Can somebody help !!!
Click to expand...
Click to collapse
The only solution to this problem is to remove the battery connector and then press the power button for 10 seconds and then connect the battery connector.
Problem solved !

aruna21ah said:
Hi
Even I am Facing the same problem my mobile is shutting down while playing vedios , am not getting what is the problem , pls can u people help me to resolve the issue
Click to expand...
Click to collapse
avardan4u said:
The only solution to this problem is to remove the battery connector and then press the power button for 10 seconds and then connect the battery connector.
Problem solved !
Click to expand...
Click to collapse
It's will be quite tough to open phone manually? Did you have done it own yours own?

anyone else experiencing random shutdown issue

Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.

Yeah software glitch maybe try resetting your phone ..haven't had random reboots on mine so every device is not having it...if you can ..then replace yours otherwise enjoy it... there's always custom Roms...btw have u updated all software updates yet
Sent from my ONEPLUS A5000 using Tapatalk

wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Probably a malfunctioning app, try a safe boot to see if it happens again or data factory reset.

wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Do you have the latest update?

Nope all good here.

Happened today to my phone. Weird. Didn't happen again. I guess is a software bug or an app not working well.

Update
It only happened when I was using Spotify when my headphones plugged in.

All good here as well. Hmm. Spotify? That's strange. Have you tried other apps? Like black player?
Sent from my OnePlus 5 using XDA Labs

Hello, it happened to me this night, I was surprised when I woke up that my phone was on the pin-code screen. I didn't shut down my phone just put the plane mode. (4.5.5)

Happens to mine. Maybe 4-5 times since I got it. On 4.5.5.
Like, I will not use my phone, pull it out if my pocket and it'll be black, non responsive. I'm not completely sure if it's shut off already, or just non responsive, and need force shutdown.
Not much more to add than this :b

I have not experienced any random shutting down.

Any fix to that? I've had that happened to mine 7 times already since I got mine on June 26th. I've had the issue yesterday while sending a sticker on Facebook Messenger to a contact, and a couple of minutes before whilst playing Pokemon Go ... this is really borring. The last two times it happened, there was an update waiting to be installed (well, on the german servers at least, since I didn't have the update here in Belgium but once I used a proxy, I could download and install it), not this time tho.
I love the phone but my GF just told me to switch as if she has a problem or if I have a problem and can't use the phone, this would be really bad. I would prefere not to change, so if you guys have a solution, I'm all ears
---------- Post added at 10:15 AM ---------- Previous post was at 10:14 AM ----------
Any fix to that? I've had that happened to mine 7 times already since I got mine on June 26th. I've had the issue yesterday while sending a sticker on Facebook Messenger to a contact, and a couple of minutes before whilst playing Pokemon Go ... this is really borring. The last two times it happened, there was an update waiting to be installed (well, on the german servers at least, since I didn't have the update here in Belgium but once I used a proxy, I could download and install it), not this time tho.
I love the phone but my GF just told me to switch as if she has a problem or if I have a problem and can't use the phone, this would be really bad. I would prefere not to change, so if you guys have a solution, I'm all ears

ive heard somewhere that the power button easily gets pressed when in pocket causing shutdowns or restart

bug hunt
wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Hello
We are come from ONEPLUS to check and resolve your issue.
Please capture the log for us:
1. Input *#800# from dialing interface, enter "oneplus logkit", delete history log
2. Click "save log"
3. Reproduce the issue and take a screenshot to record the time, then stay for a few minutes (better above ten minutes)
4. Click “save log” again to stop it, then send us the whole oem_log folder (file manager-storage) along with the screenshots
my email is : [email protected]
Thanks

Biou_Pilgrim said:
Hello, it happened to me this night, I was surprised when I woke up that my phone was on the pin-code screen. I didn't shut down my phone just put the plane mode. (4.5.5)
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That also happened to me more than twice. Not only in the night. Most time if the phone will be charged. I use only the dash charger. I didn't put it in plane mode. Strange problem. I have no idea why this happens. In this situation the alarm clock or anything else isn't working.

dickdickerson said:
That also happened to me more than twice. Not only in the night. Most time if the phone will be charged. I use only the dash charger. I didn't put it in plane mode. Strange problem. I have no idea why this happens. In this situation the alarm clock or anything else isn't working.
Click to expand...
Click to collapse
Are you on Xposed? It is a known issue, phone reboots when fully charged and connected.
Sent from my OnePlus 5 using XDA Labs

elbuenzurdo said:
Are you on Xposed? It is a known issue, phone reboots when fully charged and connected.
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Yes. Thanks for the hint.
Edit:
It should be fixed with Xposed 88.2 https://github.com/rovo89/XposedBridge/issues/203

dickdickerson said:
Yes. Thanks for the hint.
Edit:
It should be fixed with Xposed 88.2 https://github.com/rovo89/XposedBridge/issues/203
Click to expand...
Click to collapse
Sent from my OnePlus 5 using XDA Labs

Sometimes my phone switches off whilst uploading a big file to drive

I don't understand why it's happening even in their 5 series. The 3 series has this stupid problem as well. Really frustrating. One Plus needs to get a grip and get rid of this glitch ASAP if they wish to remain in the game.