Database Users

HD2 New Weird Screen wont unlock issue - help

this is a new problem for me. I have been using the most recent Dutty ROM together with Mdeejay Android ROM without any problems. All of a sudden, when I try to unlock the screen after STANDBY, it just wont register my touch, as if I am not touching it. It boots up fine, and on the first unlock works fine, but when the screen lock goes on again (after every standby) it just wont unlock. So I am stuck (I use Exchange and our policy forces the lock after standby, so I have to use it - and its worked fine for ages).
If I boot into Android, it works fine, the unlock works fine, yet strangely when I try to shut the power down, THAT screen also doesnt register me touching it.
I have hard reset but even before I load an app or do anything, the problem exists.
I also reflashed a DUTTY ROM. Same problem.
I tried CHT lockscreen - same issue. After Standby, screen doesnt register my touch.
Anyone have any ideas?

Same problem for me.. Restoring a backup image after being forced to hard reset this morning and now suddenly my HD2 won't wake up after sleeping. Pressing my end key only lights up my buttons but I have to pull the battery to reset. I'm thinking it's related to me having CHT installed, yours however might be a different problem.

I had something similar. It was right after I had installed CHT 2.0 and was looking to make the top and bottom bars transparent. I found a cab that claimed it would do this and installed it. Sorry, I don't recall what cab it was and I have deleted it. When I rebooted Sense would hang and if it got into a lock it would only move the slider a little where it would stop. Luckily, I had done a backup that morning right after I installed CHT 2.0 with Sprite so I restored and all was well.
I don't know if this is of help but I figured I'd throw it out there.

it wakes up, but wont register when I try to swype the unlock screen.

ekerbuddyeker said:
it wakes up, but wont register when I try to swype the unlock screen.
Click to expand...
Click to collapse
Your lucky you get that far lol.. I don't get any waking up. Plus I now uninstalled S2U2 and still no change. Disabled all locks of any kind and still frozen with sleep of death with in 1 min of hitting power to sleep it. I REALLY don't want to to a hard reset and install everything from scatch.. UGH.

weird update...
It has something to do with which key i witch the device on with. If I use the phone key, I can swype the unlock. If I use the power key, it doesnt register.
Another related issue: when i hold the power key to switch off, it wont register me touching power off or reboot etc. so I have to take the battery out to switch off. Its the same in Android.
Anyone know? Hardware issue?

ekerbuddyeker said:
weird update...
It has something to do with which key i witch the device on with. If I use the phone key, I can swype the unlock. If I use the power key, it doesnt register.
Another related issue: when i hold the power key to switch off, it wont register me touching power off or reboot etc. so I have to take the battery out to switch off. Its the same in Android.
Anyone know? Hardware issue?
Click to expand...
Click to collapse
bump this is horrid

same
im having the exact same issue. I have flashed 3 different roms and flashed to the newest radio (2.15).
I started out using energy rom, didnt help. Flashed a newer energy rom, didnt help. Now im using the dusk rom, same issue.
SOMEONE PLEASE HELP!!!!

It's a quite common digitizer problem lately... it seems the HD2's digitizer is failing on some units, possibly because of usage with android? my father's device acted the same way, only it sometimes did register touch and other times, not.
My device doesn't have these problems, yet. But seeing that a lot of people here are experiencing these issues, and with the notion that I use android pretty much all the time since I first booted my device, i'm pretty sure i'll experience it soon as well..
Make no confusion thou, the assumption that android effects the digitizer are purely my own thoughts on this matter, no such thing has been proven and the conclusion that android is effecting our HD2s is based purely on the statistics of touch screen failures in the last few months since android has been made publicly available in a working form.
EDIT:
Those seeking A solution, as far as I know, the only solution is sending your unit to HTC for repairs, you'll get it back with a note that says that they replaced your digitizer or your screen, at least these are the reports I heard from the other folks whom followed this procedure.
Good luck.

HTC HD2 Screen Lock
I have only used Android a few times on this 'phone and it has a standard HTC/O2 ROM installed so it must just be a problem with the top part of the digitiser. With android running the unlock is at the bottom and is unaffected.
Is there any way of testing the digitiser before deciding whether to get a repair sorted,
Ta,

link:
htcphones.net/htc-hd2-problems-with-touchscreen
short version :
change digitizer

ekerbuddyeker said:
weird update...
It has something to do with which key i witch the device on with. If I use the phone key, I can swype the unlock. If I use the power key, it doesnt register.
Another related issue: when i hold the power key to switch off, it wont register me touching power off or reboot etc. so I have to take the battery out to switch off. Its the same in Android.
Anyone know? Hardware issue?
Click to expand...
Click to collapse
A friend was complaining to me about something like this since last week. I could not figure it out so I went ahead and installed Android cm7 and still have the same issue.
Until I read this post after searching through the forums all over Screen now unlocks perfectly fine but only using the green Phone icon. If I try to wake the screen with the red Power button, the screen is unresponsive.
Thanks for the info.

Already happened tome its a hardware issue can't be fixed so if you still have warranty on ur phone send it to htc for repairs b because it tends to get worse n worse soon other keys will start to give in I think that's one reason why most android phone been switching to capacitive buttons because hardware causes this sorta issues and send it in for repairs to get it fixed
Sent from my SGH-T959 using XDA App

the same issue with me , is there is any solution for that .

Wakeup the phone using the send button.it will work

[Q] Touch screen not working on HD2 using Ultimate Droid 3.2.5

I have been using Ultimate Droid 3.2.5 for a couple of months now and a few days ago i pick up my phone to make a call and the screen doesn't respond when I touch the screen. Only the bottom buttons and volume buttons work. At first, if i I play with the buttons at the bottom i can usually get the touch screen to repond. I tried to wipe data/dactory reset and reinstall rom but now I cant even get it to work like before. Only thing I can do now is answer calls and call back the last person that called me. Has anyone else had this problem?PLEASE HELP!!! Thanks!

Did you eventually find out what cause this issues?
I think my phone is behaving similar, I'm using different Android ROMS for quite a while now, and suddenly without any apparent reason the touchscreen isn't responding very often after waking up the screen. It won't happen if the screen is on and the touch screen is working, only after a wakeup..
Sometimes it's just impossible to get it working again, and I'm forced to wait a while until it decides to respond again. It kinda feels like the phone is forgetting to wake or initialize the touchscreen properly.
ROM and Kernel changes didn't solve this so far.
I think the issues originally started with Typhoons CM7 NIGHTLY 3.7.1 / tytung 12.4v3 for me.

Actually I never found out what the problem was. I just flashed it back to stock and had T-Mobile send me another one. That was in May and actually a few days ago it happened to my phone again. So this time they sent me an HD7. It really sicks that they dont have that phone anymore. Cant do sh*t with this HD7!

Same here the Power Button is the problem, you just have to train yourself not to use it. I use Button Savior and Button Remapper. On my second HD2, luckily T-Mobile sent me a HD2, but that was in like March, right before my one year was up.

Make sure you keep this one working cuz there will be no more HD2! I may find one on Craigslist or something. This HD7 and Windows 7.5 really sucks monkey nuts!!!

tcole said:
Make sure you keep this one working cuz there will be no more HD2! I may find one on Craigslist or something. This HD7 and Windows 7.5 really sucks monkey nuts!!!
Click to expand...
Click to collapse
Yea I played around with WP7 on the HD2 when it first became avaliable and wasn't really worth the time and trouble it took to get it on there. One month later I went back to NAND and haven't looked back.

Same here! Registering Zune was a problem at first.

Thanks for your quick response! Yeah, seems to be a problem with the end button / flex connector of digitizer
I found another helpful thread about this issue: The Infamous Unresponsive Digitizier Screen Possibly Solved!
Obviously you need to replace the digitizer to fix this problem.
I'm sticking to the solution of not touching the button at all, there are apps to turn off the screen and shutdown the phone. At least waking with any other buttons works most of the time for now, but it's not really a long-term solution.

Wish I would have saw that thread b4 i sent my phone back!!!

[Q] Touchscreen not responding

So for some reason, the last few days the touchscreen on my phone was being super slow, and id have to turn off the screen, then turn it back on multiple times and keep trying to slide it to unlock. I dont know how this started. Ive been using the NexusHD2-Gingerbread V2.9.
Ive tried other ROMs and restored previous backups and nothing is working. The screen is still not responsive. Ive never had this happen before and not sure what else to do. Its just stuck on the lock screen but everything is unresponsive....any ideas???

AEBobby912 said:
So for some reason, the last few days the touchscreen on my phone was being super slow, and id have to turn off the screen, then turn it back on multiple times and keep trying to slide it to unlock. I dont know how this started. Ive been using the NexusHD2-Gingerbread V2.9.
Ive tried other ROMs and restored previous backups and nothing is working. The screen is still not responsive. Ive never had this happen before and not sure what else to do. Its just stuck on the lock screen but everything is unresponsive....any ideas???
Click to expand...
Click to collapse
Unfortunately, your touchscreen digitizer is dying. This is related to the hardkey malfunction. The only thing you can so now is flash back to stock WM Tom and send it back for repair. The phone's touchscreen need to be replaced.
Good luck,
Sent from my HTC HD2 using Tapatalk

Try to install everything from scratch and how it goes.
Sent from my HTC HD2 using XDA App

10507 said:
Unfortunately, your touchscreen digitizer is dying. This is related to the hardkey malfunction. The only thing you can so now is flash back to stock WM Tom and send it back for repair. The phone's touchscreen need to be replaced.
Good luck,
Sent from my HTC HD2 using Tapatalk
Click to expand...
Click to collapse
Yeah thats what ive been reading, and right after i started this thread i was reading on another and read that you can fix it if you hold the power button down firmly (apparently the digitzier is right behind it)....that worked for me.
I think too much flashing and changing ROMS using the power button didnt help hehehe

AEBobby912 said:
Yeah thats what ive been reading, and right after i started this thread i was reading on another and read that you can fix it if you hold the power button down firmly (apparently the digitzier is right behind it)....that worked for me.
I think too much flashing and changing ROMS using the power button didnt help hehehe
Click to expand...
Click to collapse
Try using zMooth or Button Savior. This help your hardkey a lot. Since I have zMooth and Button Savior install on my phone, I no longer have to use the hardkey.

AEBobby912 said:
Yeah thats what ive been reading, and right after i started this thread i was reading on another and read that you can fix it if you hold the power button down firmly (apparently the digitzier is right behind it)....that worked for me.
I think too much flashing and changing ROMS using the power button didnt help hehehe
Click to expand...
Click to collapse
for how long (holding of power button) ????
{edit}
!!!!! FIND SOLUTION !!!!!
The digitiZer is under the hangup button. press the button bit hard till it nudges the digitiser a little. it worked for me.
(found it from : http://www.htcphones.net/htc-hd2-problems-with-touchscreen/ )
I'm so cool now!!

I have been living on this solution for almost 2 months now.
However I can't take it anymore not because I am lazy!
but because when sometimes you need to make a quick call or grab that
camera instantly I tend to waste a good 5 minutes trying to make that hardpress on the end key work with the digitizer cable.
My question is, would changing the digitizer work? or is it something else?
Ever noticed that T-Mobile HD2 has soldered digitizer connection to the LCD vs. flex-cable socket in standard Leo?

Help! Cannot unlock screen, touch function not working.

Has anyone of you guys encountered the same issue with your HTC HD2? Care to share the fix you did? Would this mean bye-bye to my HD2 already?

jutsstuj said:
Has anyone of you guys encountered the same issue with your HTC HD2? Care to share the fix you did? Would this mean bye-bye to my HD2 already?
Click to expand...
Click to collapse
If a clean install (task 29) doesn't help, then I guess you have no other option than sending it for reparation.

It seems like there is a limited life span on the touchscreen. Mine died in October, and I had to buy a replacement because nothing I did fixed the problem.

I had the same issue as you, but in my example touchscreen is slowly dying. For example I can't wake up the phone pressing right (red) button. So I learned that using any other button will not cause freeze of screen. I also discovered that if you gently slap your phone on hand, magically screen starts responding. Weird, but it's ‘working’ like this since 5 months so far.

I just encountered this problem with my HD2 as well. It seems that this is a fairly common issue. Apparently the digitizer for the touchscreen is located directly beneath the red power button and has a tendency to lose its connection.
For me, holding the red power button down with some force for about 5 seconds fixed the issue. Is this temporary? Perhaps, but it has worked just fine for a few days now. Try that out.

Can't Unlock the Phone..
I am having the same problem..I can't unlock the phone..No matter what android Rom I installed.I tried to removed the lock screen and the touch stopped working..But when the phone restarts and you put you pin etc,I can use the phone normally..but when it goes black and trying to turn it on again nothing works on the screen..
Though the hard buttom works..Home screen etc..but can't get the touch to work after the screen goes black!

It's not rom related
I have installed WM6.5 (Stock), Android GB, Android ICS, Android JB But the problem appears to be the same in all
when I press Red button touch doesn't work any more
I would go with digitizer theory
BUT my question is this:
is it gonna get worse? cause for now as long as i avoid Red button everything is OK :good:
and I love my HD2 but if getting worse is possible I have to get rid of it :crying:

Well i had the same problem.now my phone has been to the service centre for reparing
Sent from my LG P350 using xda premium
P.S. my HD2 got a dead touchscreen.so using this this till the HTC guys fix it

Anurag pandey said:
Well i had the same problem.now my phone has been to the service centre for reparing
Sent from my LG P350 using xda premium
P.S. my HD2 got a dead touchscreen.so using this this till the HTC guys fix it
Click to expand...
Click to collapse
Funny (or sad) thing is we don't have an official service center here
so only option is to replace it or sell it as the way it is

Try this:
Lock the screen normally, screen turns off. (Power button)
To turn it on again by pressing any other screen buttons other than the power button. (DONT USE THE POWER BUTTON TO DO THIS)
I found that if I do it this way, the screen runs normal.

[Q] Problem with ''slide''

The problem with the slide (left-right), ie. I can not to unlock my display. Since a few days ago I can not move the slide, i I have to turn off the phone (to remove battery), I worked reset, modified wallpeper and screen saver but nothing. Now I hold on my calculator, or some other program and it is only solution that I can to use my phone. Otherwise, touch screen works normally on all parts of dislpay. Does anyone know a solution to this problem?

Weird...
Ivanva33 said:
The problem with the slide (left-right), ie. I can not to unlock my display. Since a few days ago I can not move the slide, i I have to turn off the phone (to remove battery), I worked reset, modified wallpeper and screen saver but nothing. Now I hold on my calculator, or some other program and it is only solution that I can to use my phone. Otherwise, touch screen works normally on all parts of dislpay. Does anyone know a solution to this problem?
Click to expand...
Click to collapse
Are you sure your touchscreen works normally on all its surface and only unlock slide is a problem?
It seems very odd, never heard something similar...

Yes,it's wierd.. Maybe you could describe the problem better when it doesn't work etc. it could be some touch drivers problem
Sent from my HTC HD2 using XDA

I used to have similar problems . Have you updated to the latest rom from HTC. It can be downloaded from their website. ( be sure to back up all your personal stuff first of course)
Good luck

Yes I know that seems very odd, but it is, my touchscreen works normally on all its surface and only unlock slide is a problem. ''Touch drivers", how and where I can to find drivers? Last night I looked different solutions, similar problems on many forums but without success. I found and installed little program 'xda shutdown' and it is work.....with that program I turn phone to sleep.....when I need to use phone again I push button 'home' on the phone, and slide works normally (no button shutdown, because in that case I cann't to move slide left or right). I forgot to mention, I have Windows 6,5, rom 3.14.479.2 (04666)WWE (I think that is last officially rom), radio 2.15..50.14. I hope that I now gave you more informations. Thanks in advance.

sounds like a common hardware problem of the HD2. the power/end call button is one of the most used buttons and has been known to cause pressure on the touch screen+connectors underneath, which can eventually damage the touchscreen.
you are now using a way to turn off the screen that doesn't involve the power/end call button. also, you are now using a way to wake the device using a button other than the power/end call button. funny thing is, this is exactly what is suggested (as a workaround or troubleshooting step) in almost all of the many many threads that talk about the problem mentioned in the first paragraph!
search some more and most common permanent solution suggested is to have it repaired!

Thank you ASCIIker, do you think that this is now a only solution, there is no way to get things back as before?