Micro usb port not working(does charge no computer connection) - Galaxy S 4 Q&A, Help & Troubleshooting

Hi guys, Im running a i9500 3G version, with pacrom's RC3 on 4.4.4.
About a week ago my phone stopped being able to connect to my laptop. I made sure mtp was allowed but still nothing. The phone is able to charge from any source but not transfer data. I am definitely using a cable capable of data transfer.
I have performed a factory reset as well as wiping dalvik and cache. All the typical go to solutions.
I'm unable to currently flash a different rom over it because my micro sd recently bugged out but I am awaiting my replacement. And i obviously cant transfer a rom onto my internal because i dont have data transfer.
I honestly have absolutely no idea what's wrong, hopefully someone can at least tell me whats wrong.
Ill do my best to provide any additional information you need.
I appreciate any help.

Alexoutrageous said:
Hi guys, Im running a i9500 3G version, with pacrom's RC3 on 4.4.4.
About a week ago my phone stopped being able to connect to my laptop. I made sure mtp was allowed but still nothing. The phone is able to charge from any source but not transfer data. I am definitely using a cable capable of data transfer.
I have performed a factory reset as well as wiping dalvik and cache. All the typical go to solutions.
I'm unable to currently flash a different rom over it because my micro sd recently bugged out but I am awaiting my replacement. And i obviously cant transfer a rom onto my internal because i dont have data transfer.
I honestly have absolutely no idea what's wrong, hopefully someone can at least tell me whats wrong.
Ill do my best to provide any additional information you need.
I appreciate any help.
Click to expand...
Click to collapse
Hi mate ,
it definitely looks like a problem with the USB port , one or more of the pins has problems (RX-TX) did you try to clean it? careful if you use alcohol..... replacement of it should work
If you need to change custom rom , pull out your micro SD card and use a usb adaptor and copy rom to it PC to usb adaptor....

MAX 404 said:
Hi mate ,
it definitely looks like a problem with the USB port , one or more of the pins has problems (RX-TX) did you try to clean it? careful if you use alcohol..... replacement of it should work
If you need to change custom rom , pull out your micro SD card and use a usb adaptor and copy rom to it PC to usb adaptor....
Click to expand...
Click to collapse
I will definitely give it a proper clean in the morning and get back to you with the results. Thanks for the reply!

Alexoutrageous said:
I will definitely give it a proper clean in the morning and get back to you with the results. Thanks for the reply!
Click to expand...
Click to collapse
Good luck mate!!

MAX 404 said:
Good luck mate!!
Click to expand...
Click to collapse
First of all thank you very much, i gave it a through cleaning with a small hard bristle brush i found and there was a surprising amount of dust in there. After cleaning it i made sure to give my cable a bit of a wipe down as well and wouldn't you know the device connected sound came up and i was able to access my phone again after it reinstalled the driver.
Thank you so much, i never would've thought my port was that messy since i take pretty good care of my phone otherwise. My thanks is not enough to show how happy I am.

Alexoutrageous said:
First of all thank you very much, i gave it a through cleaning with a small hard bristle brush i found and there was a surprising amount of dust in there. After cleaning it i made sure to give my cable a bit of a wipe down as well and wouldn't you know the device connected sound came up and i was able to access my phone again after it reinstalled the driver.
Thank you so much, i never would've thought my port was that messy since i take pretty good care of my phone otherwise. My thanks is not enough to show how happy I am.
Click to expand...
Click to collapse
Hi Mate,
Happy as well you got it working...thanks for letting us know
Sent from my Nexus 7 using XDA Premium 4 mobile app

Related

[q] advice hd2 wont connect to usb

hiya guys i recently bought a second hand hd2 after reading some reviews on how good it was so obviously i just had to start messing with it and coming from a htc wildfire was expecting things to be just as simple as root and install a rom wich after reading up went sweet as a nut took bot 30 mins total ......so heres the problem i was really impressed showed my phone off to every1 including my dad who was also impressed so bought 1 aswell (second hand so cant get a replacement as the phone is technically not broken) now for the last 4 or 5 days ive been trying to duplicate what ive done on my phone on his but cant get the damn thing recognized and before anyone says it lol ive tried everything i can fiind on the net about the issue ive tried diffrent usb ports on my pc wich is running win7 ive tried his pc also running win7 ....my laptop with winxp all usb ports from fresh install and another laptop running vista all with the appropriate programs wmdc and activesync for xp ......i have 7 usb cables diffrent makes but 3 are official htc including the original cable for hd2 (wich i used to flash my phone) and ive tried 2 of his including his original for hd2 ....reinstalled win6.5 using sd card method and still nothing apart from the fact it charges on every cable ive tried wich to me says that the usb port on the phone is fine it doesnt bring up the menu asking how i want to use the connection i.e charge activesync or mass storage (and ive got the option ticked to ask me....and ive tried deselcting fast connect) it just doesnt recognise the connection and windows doesnt respond at all to the phone being connected even in bootloader mode it stays on serial and doesnt change to usb..... everything radio, rom is the same now as when i did mine same cable but no connection ......i think that covers everything ive tried does any1 know off anything ive missed or know if theres a fix for this issue lmao sorry bout the essay just wanted to get accross that i think ive tried EVERYTHING thanks for taking the time to read
My guess,,, bent /broken/ missing pin in the phones USB socket, or connection fault in the associated wiring to the USB port, so data connection isn't being triggered but charging works because those two pins are fine.
Can try cleaning the USB port, a soft DRY toothbrush perhaps, give the port a close examination.
thanks for quick reply i did examine the port everything looked fine couldnt see anything bent in there a clean might help but looks ok to me thats the odd thing the phone looks new no damage to the port or phone and ive read about other people having the same issue but ive tried everything that has helped others with no success just wondering wether the phones a scrapper win6.5 definatly not a keeper lol
Lol ill take it off your hands before you "scrap" it. ...
Sent From My Fingers To Your Face.....
lol ive bin messing with it for days now feel like throwing it at a wall!! if i do ill let you know lmao
richlee007 said:
lol ive bin messing with it for days now feel like throwing it at a wall!! if i do ill let you know lmao
Click to expand...
Click to collapse
If the USB is the only issue you would probably still get a reasonable price for it on ebay.
Sent From My Fingers To Your Face.....
i think that the phone in general probably gets bought for the multiple o.s .....i know thats why i got mine yea the phone has some impressive upsides but i should have read the downsides this phone seems to be a accident waiting to happen dodgy usb, dead touchscreens, dodgy or sticky power buttons and getting bricked through normal usuage .... the list seems endless from what ive read in last few days ....my hd2 seems to have gone fine but just wondering how long its gonna last im scared to use it now lmao
I wouldn't worry about that. People are always gonna post their horror stories but not many come here to say ,
"Everything's fine, touchscreen hasn't died yet..."
If it reassures you at all, I've had mine since launch, its been dropped, flashed numerous times, got soaked in the rain, smashed into a fridge and the only thing wrong with her is a small dent on the bezel by the screen. I'd say it's a pretty resiliant device for what is essentially a 4" piece of glass....
Sent From My Fingers To Your Face.....
lol yea that sounds like some hardcore usage ......and yea i suppose as im looking for an actual problem or rather an answer to a problem with the phone only natural im gunna find other peoples problems
I beleive like Sam said your data transfer pins are not working. Especialy sense you said it does not ask if you want ActiveSync or Disk drive.
And without working data tranfer pins you will not be able to flash Android. You can flas MAGLDR and cLK via SD card, but you can not flash CWM or use fastboot commands without a USB connection. Sorry friend, best thing to do is flash a good custom Windows Mobile ROM to your dad's HD2 or get the USB fixed.
Hey guys thanks for the advice looks like he's getting custom windows rom lol anything for speed and useability improvements any suggeations for a good custom rom to try as I'm new tink the hd2 and a fan of android not too sure on the windows side of things
Sent from my HTC HD2 using XDA Premium App

Yesterday my Phone became an unrecognized USB device

After months of no problems yesterday I plugged my phone in for its nightly charge and noticed that it did not trigger the usual USB mount prompt.
I assumed it was Windows, but I have a bunch of machines and operating systems so I checked and they all has the same result. I switched out cords and did a complete power reset (taking battery out) no change.. The Phone charges through the USB but the computers say "unrecognized usb device" and cannot mount the phone as a drive and the phone does not offer the option as it used to???
I don't recall getting any sort of update that might have related to this?
This is the original T-mobile version
This happens to me all the time. However a restart of my phone and computer solves the issue.
DarkAgent said:
This happens to me all the time. However a restart of my phone and computer solves the issue.
Click to expand...
Click to collapse
Neither of those things worked for me. There's gotta be something else to it.
jrocka01 said:
Neither of those things worked for me. There's gotta be something else to it.
Click to expand...
Click to collapse
Go over changes you made to your phone recently.
only flashing another ROM worked for me... try reflash ur ROM, and wipe stuff if it doesnt work
DarkAgent said:
Go over changes you made to your phone recently.
Click to expand...
Click to collapse
This all started when I manually installed 2.3.4. Everything else works fine. I'm not the only one with this problem.
roshga said:
only flashing another ROM worked for me... try reflash ur ROM, and wipe stuff if it doesnt work
Click to expand...
Click to collapse
How do you do that without USB connectivity?
It is very frustrating, maybe a hardware fail? I see just enough post relating to the issue that makes me know it is real but not sure how to resolve,, Do we have to go to Best Buy? or is there a direct Samsung route?
This too happens to me. Whenever I plug it into my laptop on the top USB slot, it doesn't recognize it. If I plug it in on the bottom USB slot, it does. Not sure why. This, however, is only the case if I'm using a different USB cable than the one that came with the phone itself. Once again, not sure why.
Perhaps you are using an alternative USB? Or plugging in on the top? Not sure how I can help you more than that, sorry. Hope you find a fix!
Sent from my Nexus S using XDA App
Have you tried a different USB cable?
Sent from my Nexus S using Tapatalk
unforgiven512 said:
Have you tried a different USB cable?
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
Using official OEM cable that came with the phone. And, again, USB worked fine until I manually installed 2.3.4.
Well It is off to Samsung for repair
After time on phone with them and a factory reset belief is that the usb connector is defective. BTW Best Buy just hands off to Samsung 1-800 #
So Back to a barely functional G-1 for a while, glad I could find it!
DarkAgent said:
This happens to me all the time. However a restart of my phone and computer solves the issue.
Click to expand...
Click to collapse
Recently started happening to me, needed to transfer some files off, had to resort to dropbox etc.. rebooted phone+computer ,still not working.
Came good a few days later using same equipment, same cable,
Mysteriously fixed itself ?

Problem with returning back to official os

Folks,
It began with connecting my hd2 to my computer somehow my pc could not detect my phone, but when i struggled with the cable inside the phone the comuter was able to detect my phone but then it was again disconected. But charging via the adapter was posible.
But now i cant charge with the adaptor and even connect the phone with my computer.
I have a android on my phone, and im not able to go back to the official os.
Can some one help,
abati said:
Folks,
It began with connecting my hd2 to my computer somehow my pc could not detect my phone, but when i struggled with the cable inside the phone the comuter was able to detect my phone but then it was again disconected. But charging via the adapter was posible.
But now i cant charge with the adaptor and even connect the phone with my computer.
I have a android on my phone, and im not able to go back to the official os.
Can some one help,
Click to expand...
Click to collapse
Have you tried a nother USB cable?
Have you tried connecting with a different cable? Are you trying to connect from android or MAGLDR? What do you mean by "adapter"?
Just a couple of questions that might help the community better diagnose your problem.
Also, on that note, you don't need the USB to go back to Windows Mobile, the SD card method is also always availible. Unless of course you wish not to lose HSPL and MAGLDR. Though i realise all of the above is of little use to you currently if you cannot charge your device.
i feel you bro
bro,
i tried everything also the sd card method it did not work out for me.
The only way was just to struggle with the cable in order to charge, it took me alot of time cuz i had to hold the cable the hole time like a statue.
if i moved a little bit i just easily lost the connection with the charging or the usb connection with the pc.
with a lot of effort i managed to install the official wp 6.5 os and remove the hspl.
I just send it for repair to htc so i dont have to worry about it anymore.
abati said:
bro,
i tried everything also the sd card method it did not work out for me.
The only way was just to struggle with the cable in order to charge, it took me alot of time cuz i had to hold the cable the hole time like a statue.
if i moved a little bit i just easily lost the connection with the charging or the usb connection with the pc.
with a lot of effort i managed to install the official wp 6.5 os and remove the hspl.
Click to expand...
Click to collapse
yeah thats happened to me. some hd2s have an issue with mini usb port not really being soldered right, so it seems sometimes its "loose" and i remember what time i was flashing a rom, and it just paused and i got an error. im sure you had to hold it a certain way just to get a charge huh? lol
if you have a know how, its pretty easy to solder the usb on real tight, if not just send it in for repair.
ahaha nice man,
But i was holding the whole time the phone with the charger and in the same time i was giving my little sister instruction to start the program to flash an go on. Other wise i would lose the charge opportunity, it was really hard.
yea, theres a thread here that i followed to fix it permanently the first try. was real easy. but glad you got it fixed and returned it to stock

Info Notifications

Hi guys
I have a bit of a problem and maybe some of you can figure out whats wrong...
I have a bug on my phone that when is off the power still shows the charging icon (well its more like starts and then ends charging not always the charging icon).
The phone seems to be working well and i can't send it to repare... 1 month of waiting is a bit too much.
Now my real question is that on GB theres no intrusion on this but in the ICS its always showing a error message and i can't do a thing on the phone until i press ok.
Does anyone knows a way (by setings or by any program or even coding something) to remove this irritating notification?
Thanks and hope you guys give me ideas of how to fix this
See attachment to see the box...
Ahmun_Ra said:
Hi guys
I have a bit of a problem and maybe some of you can figure out whats wrong...
I have a bug on my phone that when is off the power still shows the charging icon (well its more like starts and then ends charging not always the charging icon).
The phone seems to be working well and i can't send it to repare... 1 month of waiting is a bit too much.
Now my real question is that on GB theres no intrusion on this but in the ICS its always showing a error message and i can't do a thing on the phone until i press ok.
Does anyone knows a way (by setings or by any program or even coding something) to remove this irritating notification?
Thanks and hope you guys give me ideas of how to fix this
See attachment to see the box...
Click to expand...
Click to collapse
It's annoying, I agree with you.
I suppose you have already asked people in your Rom thread for help? And no-one was able to provide any?
As a last resort, I'd go all the way back to rooted GB, then flashed LP1 Repack, then reflashed your current ICS Rom. It's a long way, but you're sure to get a clean start with no annoying notifications.
I'm not saying that you have to do it - that's just what I'd do.
Should you decide to follow this advice, this is how you can get back to GB safely:
http://forum.xda-developers.com/showpost.php?p=22758543&postcount=6
chasmodo said:
It's annoying, I agree with you.
I suppose you have already asked people in your Rom thread for help? And no-one was able to provide any?
As a last resort, I'd go all the way back to rooted GB, then flashed LP1 Repack, then reflashed your current ICS Rom. It's a long way, but you're sure to get a clean start with no annoying notifications.
I'm not saying that you have to do it - that's just what I'd do.
Should you decide to follow this advice, this is how you can get back to GB safely:
http://forum.xda-developers.com/showpost.php?p=22758543&postcount=6
Click to expand...
Click to collapse
Thanks for the quick reply but this is not a problem with bad ROM installation... What I wanted was a way to remove this notifications box in ICS, cause this problem I also have it in GB only in GB does not show up this stupid dialog box every 2 seconds...
Easy! Happened to me once!
Reboot in cwm and wipe: cache, dalvik cache, batterystats and reboot! Done!
This can happen when a new rom is installed.. so the batterystats becomes "corrupted" and starts to report wrong voltages and wrong temperatures.
I know the steps that i provided you will solve it!
Sent from my GT-N7000 using Tapatalk 2
Did it help?
zylor said:
Easy! Happened to me once!
Reboot in cwm and wipe: cache, dalvik cache, batterystats and reboot! Done!
This can happen when a new rom is installed.. so the batterystats becomes "corrupted" and starts to report wrong voltages and wrong temperatures.
I know the steps that i provided you will solve it!
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Hmmmm it also happened to you??? And when the phone was off and unplugged did it also show the charging symbol?
I thought it is hardware related cause it assumes its charging even when its unplugged and also when I reverted back to GB stock Rom and a costum Rom...
I'll go try it now and report if it helped.
Thanks a lot man, hope it will fix it...
If the above advice doesn't correct your problem, try cleaning the USB port and contacts CAREFULLY. You may have some debris shorting out your contacts.
Do a search. People were reporting similar problems several months ago.
Good Luck!
kraz
krazman325 said:
If the above advice doesn't correct your problem, try cleaning the USB port and contacts CAREFULLY. You may have some debris shorting out your contacts.
Do a search. People were reporting similar problems several months ago.
Good Luck!
kraz
Click to expand...
Click to collapse
That may be a solution... With what can I clean it? Alcohol it's good for that? I don't think that I have anything this small to fit it the usb port to clean it up... I'll manage something cause the earlier advise didn't seem to.help :S
Alcohol should work. But I would just try air first. That might clear out any "pocket dust" that may be in the port. Be careful...that port might be fragile!
krazman325 said:
Alcohol should work. But I would just try air first. That might clear out any "pocket dust" that may be in the port. Be careful...that port might be fragile!
Click to expand...
Click to collapse
As u sugested i've given a surch over the forum and i found that this is a too much normal issue to be let unknown to the responsables of Samsung not take care of this... I've seen different kind of work arounds since a replacement for the USB port (guess it's not's needed to replace the all mainboard to fix the USB port) to blow dry the phone. I'll try with a blow dryer but most of the users say that it didn't fixed it... Only opening the phone and cleaning it IP inside out. I'm not that at ease to opening my phone without breaking anything lololol so that i won't do, bit if USB ports are not to expensive and easy to install in a last resort i'll buy one and go see if there is a soul that knows how to do it
Thanks a lot for the help
I did replace my N900 micro USB port!
When i got my phone back it got a scratch in the screen! (not made by my friend)
Guess what?
The replacement of the micro usb port was made by a friend and the screen replacement was on Nokia and Nokia didn't saw it was opened by another person, and they said my warranty wasn't voided by anyone! (i didn't told them about the micro usb port of course)
But that's another story!
Hope you get it fixed!
Keep us updated

USB connection not seen at all, in system, fastboot or recovery,

Hi all,
Have just started to connect my device so i can pull the patched boot image for my thread and it won't see the computer, tried on several laptops and nothing, no adb, no fastboot.
It charges just fine but does not show the android usb system notification.
Really annoyed by this as i'm kind of stuck.
I'm on 7.7 but on a custom ROM / Evo X 5.9.1, doesn't look like anyone else has this issue besides me, have seen the odd user complaining about the same thing but haven't seen any fixes come up], if anyone has any ideas then i'd be grateful to get your two cents.
Will test MSM but it's not looking good, fearing a return to oneplus as i do have a good unit with none of the issues anyones ever listed like green screen and overheating problems.
It's usually me helping others but this time i need you guys help
Check USB cable / clean the Charging port? sometimes it helps.
dewa5227 said:
Check USB cable / clean the Charging port? sometimes it helps.
Click to expand...
Click to collapse
Aye I've cleaned it up mate.
Tried different cables, I think EDL mode is working.
Means I could maybe return to OOS but it wouldn't let me back up..
Shame, I'm just downloading MSM now... Really annoyed..will give the usb socket another clean
dladz said:
Tried different cables, I think EDL mode is working.
Click to expand...
Click to collapse
well, it's a good sign , hopefully, it will be resolved out.
dewa5227 said:
well, it's a good sign , hopefully, it will be resolved out.
Click to expand...
Click to collapse
Yea I'm dreading it being hardware. Never had this issue on OOS.
I think it may be Evo X but I don't know.
Bad luck I guess
Cheers anyway.
So MSM did indeed work, it's booting now, obviously couldn't back up any of the info on the device so i'm super annoyed at that but so long as usb connectivity works then i'll be happy with that.
USB Connectivity does NOT work now so i CAN connect to EDL mode but not normal usb conenctivity.
Anyone have any ideas???
Cannot root, install anything via ADB or even delete apps via ADB. Shocking problem to have man
I'm RMA'ing my phone, just getting it set up now.
Very painful process, they absolutely need the purchase order for warranty, things have changed with 1+
3-10 days apparently, used to be 5 when i've sent it in the past.
On connecting a USB hub i can read USB sticks and i can control my phone with an xbox pad??
Am i missing something? How is all this working yet i can't mount my phone?
Best bet, probably you broke the charging port. did you by any chance use like force usb charging like that?
dewa5227 said:
Best bet, probably you broke the charging port. did you by any chance use like force usb charging like that?
Click to expand...
Click to collapse
I did use the force USB charging yes.. wishing I hadn't now..
I also connected to a usb-c to hub to connect a screen.
Issues kind of started after that.
Physically I haven't damaged it from movement. But could be from the forced charging
UPDATE:
Erm ok this is confusing???
I just connected my phone to a charger that is clearly not rated for it, in the hope it would shock the device, i then connected my phone and made a cup of tea, when i got back my phone showed me this (screenshot attached)
??? Lol what the hell? I've already booked my RMA lmfao
anyway, i shall keep an eye on it, i'll thoroughly test it and get it back up and running.
Strange, very strange.

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