Galaxy - Galaxy Note 4 Q&A, Help & Troubleshooting

Galaxy

claudiudanila said:
Hi everyone, I have a big problem on my phone (SM-N910F) does not start even in download / recovery mode, the screen is off. I think it's a "hard brick."
All I can see now in device manager is Qualcomm HS-USB QDLoader 9008 (COM7).
Is there any possibility to bring my phone back into download mode? Please help me !!!
Click to expand...
Click to collapse
Well lets start by telling us what you did to the phone to get you where you are. And, what model is the N910F?
EDIT: is the "F" version for Europe?

Galaxy

What happens when you try to enter download mode?

Galaxy

claudiudanila said:
Thank you, I own a Samsung Galaxy Note 4, model SM-N910F for Europe.
I used a zip package to run a script via TWRP. The script was erasing some applications(bloatware) from rom. After the script was executed, I forgot to execute a wipe data/cache/factory and my phone was started to boot. After touchwiz was initialised, 3 seconds later my phone froze. Then I removed the battery and...here I am.
My computer is able to detect the phone(i can see in device manager Qualcomm HS-USB QDLoader 9008 (COM7) but Odin is unable to see any phone connected.
I've already tried an USB JIG but nothing...
I found an interesting thing, I can connect to the phone using QPST, please find attached a screenshot(Capture1.png). Here I found an option named Software Download. I've clicked this option and i can see: COM7 Phone in Download Mode. Please look at the attached picture Capture3. Here I can see two options: Phone Image and Boot image. Can I upload some specific boot image to unbrick my phone?
Click to expand...
Click to collapse
Not sure I can help you but you may be using a corrupted program, QPST. See here: http://forum.xda-developers.com/showthread.php?t=2263391
When the phone is hooked up to the charger do you get a charging indication on the LED? Is the battery charged or at least have some charge left on it?
Have you removed the battery and then tried to boot. If not give that a try. The only other recommendation I can offer since I've never used QPST and I don't know what script you ran to remove bloatware so I can't tell what it potentially did is to try to recover your phone through Kies (Samsung software). I seldom recommend Kies and have never used it myself since I have an unlocked bootloader, but if Kies recognizes your phone there may be hope. Good luck.

claudiudanila said:
Nothing...the screen is black, i cannot see anything, also Odin is unable to see the phone.
Click to expand...
Click to collapse
well it is weird that QPST shows you are in download mode but odin cannot see it.

Galaxy

Galaxy

claudiudanila said:
No led..no indicator..nothing...Kies is also unable to see the phone.
Click to expand...
Click to collapse
Sorry claudiudanila, based on what you've told us I have no other ideas.

claudiudanila said:
Hi everyone, I have a big problem on my Galaxy Note 4 phone (SM-N910F) does not start even in download / recovery mode, the screen is off. I think it's a "hard brick."
All I can see now in device manager is Qualcomm HS-USB QDLoader 9008 (COM7).
Is there any possibility to bring my phone back into download mode? Please help me !!!
Click to expand...
Click to collapse
I hope you are using windows pc not mac for odin.

jdomadia said:
I hope you are using windows pc not mac for odin.
Click to expand...
Click to collapse
Judging by the screenshots i would say its windows.
That said, I don't think I have any more ideas to add to the solutions already suggested.
You might wanna try your luck with z3x box or visit samsung service center.. that's all there's left to add.

maksharma231 said:
Judging by the screenshots i would say its windows.
That said, I don't think I have any more ideas to add to the solutions already suggested.
You might wanna try your luck with z3x box or visit samsung service center.. that's all there's left to add.
Click to expand...
Click to collapse
Using windows in mac parallel creates problem for flashing.

Galaxy

Related

bricked!!!! Qualcomm HS-USB QDLoader 9008

hi
Sorry for my English
I wanted to root my phone but made ​​a mistake somewhere.
now the phone is always off. when connected to the computer, program RSD see him as QHSUSB_DLOAD; computer see him as Qualcomm HS-USB QDLoader 9008
RSD don`t flasing(The phone failed to switch to fastboot mode)(FAIL) flasing cabl dont helped.
How reestablished bootloader
nobody knows how to help me?
It appears that you have a corrupt boot loader and unfortunately we do not have any of the files available to us that would be needed to fix your phone.
They would be the proprietary binaries and low level boot images from Qualcomm for flashing to a new board at the factory.
We have such repair kits for some earlier OMAP based devices but I have not heard of or seen any such files for the Qualcomm S4 devices, sorry.
If you wish to make a clean install without bothering about backup and so and so then I can guide you through that.
kaskoraja said:
If you wish to make a clean install without bothering about backup and so and so then I can guide you through that.
Click to expand...
Click to collapse
how?
same problem
i have the same problem and the same brick. Can anyone help us?:crying:
+ to brick reason
Ral126 said:
i have the same problem and the same brick. Can anyone help us?:crying:
Click to expand...
Click to collapse
You forget, thats you also try to flash MIUI!
St.Noigel said:
You forget, thats you also try to flash MIUI!
Click to expand...
Click to collapse
Yes) I tried))) But for the beginning i need to reestablished bootloader.
ASUS PadFone 2 QHSUSB_DLOAD error
I've an ASUS Padfone 2 with the same error. Looks like it's kind of easy to get these Qualcomm devices into this f*cking issue
My case is detailed here: http://forum.xda-developers.com/showthread.php?t=2220775
kaskoraja said:
If you wish to make a clean install without bothering about backup and so and so then I can guide you through that.
Click to expand...
Click to collapse
Good evening,
I bricked the Innos D9 because I installed 2 new roms .........
I first stalled the DNS and it was a very nice rom but I was not 100% happy ...........than I installed the Cloudfone rom and this was very bad..........than I wanted to go back to the DNS rom and I got the same problem as yours.
I searched for a solution and I found a video on YouTube ..." Restore Acronis Backup on CloudFone Thrill 430X (Innos D9) " and after this experiment my Innos D9 is totally dead.....it isn't recognized by the computer ....not even by clicking or holding any button ..........when I connect the USB to my laptop I can only hear the sound that something has been connected to the laptop ........but nothing is visible.
any help to unbrick my phone?
One thing you could try is sending a message over to Josh at mobiletechvideos.com and see if he can help. It looks like they offer JTAG repairs for hard bricks(link).
Note: I don't work for mobiletechvideos or anything. I just had my Samsung Focus power button repaired by them a couple weeks ago and they did a pretty nice job.
I've got same problem with Asus Padfone A66.
I installed the qualcomm drivers, and QPST program is see my phone, but i have no idea howto use this program, or howto convert image files to (proper) .hex format, or howto build needed files. My cpu is MSM8260 and QPST see my phone as Q/QCP-XX (Download). And maybe I need for a proper MPRG8260.hex and aml, mbm files for flashing. so QPST sjust throwing error, ahnd happen nothing.
http://forum.xda-developers.com/showpost.php?p=45548210&postcount=3
Hello everyone, I'm having the same problem .
Someone found a solution to this problem?
I have a RAZR HD .
Thank's

qhsusb_dload

My s4 does not boot at all, i can´t get to recovery mode or download mode. Odin does not recognizes it but if i plug it in the pc it says it found a device called
Qualcomm qhsusb_dload
any help?
From my experience only a jtag can fix a device in that state it's pretty much hard bricked sorry could u tell me how u did this to your device did u flash a rom or kernel from a different phone?
GRGC25 said:
My s4 does not boot at all, i can´t get to recovery mode or download mode. Odin does not recognizes it but if i plug it in the pc it says it found a device called
Qualcomm qhsusb_dload
any help?
Click to expand...
Click to collapse
Don't know if this would help, but interesting read.
creepyncrawly said:
Don't know if this would help, but interesting read.
Click to expand...
Click to collapse
it might work in theory, but.. i have no phone to get those files out of :/

Hard brick SM-N910F

Tried installing custom recovery didn't work out like I had hoped now im stuck with a phone that isn't detected by odin or kies but by MiFlash
Please tell me there is something I can do to fix it or get it to some sort of working order..? Is there a jtag tool or usb jig I can use?
Update - I found out the phone was still under warranty so I sent it away to be repaired. It was repaired and I now have a working phone !
ylmcc said:
Tried installing custom recovery didn't work out like I had hoped now im stuck with a phone that isn't detected by odin or kies but by MiFlash
Please tell me there is something I can do to fix it or get it to some sort of working order..? Is there a jtag tool or usb jig I can use?
Click to expand...
Click to collapse
What have you done to reach that state? I know that you're desperate but you must give some details if you want help.
It was given to me with 5.1.1 installed however it failed mid process and while on 5.1.1 it kept freezing and acting weird such as boot with weird errors and they only appeared after it was updated, I decided to root it with odin and it never fully rebooted after the was root applied. I finally got it to boot to stock and rooted and decided to install a custom recovery which was twrp while selecting the recovery it said if its a wrong location it will brick, with this in mind I checked the model with the one on their site and it seemed to make sense and applied it.
This caused the original problem which made it boot straight to download mode with it saying it could not normal boot. I then googled the problem and one said the pit was corrupted and downloaded the correct file. I then applied this through odin with stock firmware and it refuse to flash. At the time I was thinking a restart on the device would help, but it resulted in not booting at all and not being detected....
It does not light up or make a vibration when its connected or powered on if there is any solution it would be great...
Can anyone help or point in the right direction?
Hard brick SM-910F
Hello! If this is the good recovery for the N910F he would have from start.
Try to boot via the recovery flight up + home + power.
If you TWRP flash a custom in a first time rom
[email protected] said:
Hello! If this is the good recovery for the N910F he would have from start.
Try to boot via the recovery flight up + home + power.
If you TWRP flash a custom in a first time rom
Click to expand...
Click to collapse
Nothing however the pc did detect a new driver called qualcomm hs-usb qdloader 9008
ylmcc said:
Nothing however the pc did detect a new driver called qualcomm hs-usb qdloader 9008
Click to expand...
Click to collapse
qualcomm emergency download mode. is it called.
Tunestwo said:
qualcomm emergency download mode. is it called.
Click to expand...
Click to collapse
Anything I can do to get some sort of os on the phone now?
in this case via Odin tries to reinstall the tar of the official rom N910F .
ylmcc said:
Anything I can do to get some sort of os on the phone now?
Click to expand...
Click to collapse
Can you tell us if you can get on recovery screen, either TRWP or stock, or download mode.
You could try installing these drivers:
https://www.androidfilehost.com/?fid=24499762636000789
Reboot just in case and try to connect your device again.
(In download mode, with the key combination)
mangui said:
Can you tell us if you can get on recovery screen, either TRWP or stock, or download mode.
Click to expand...
Click to collapse
The phone does not display or respond when the keys are pressed, just a black screen..
Battlehero said:
You could try installing these drivers:
https://www.androidfilehost.com/?fid=24499762636000789
Reboot just in case and try to connect your device again.
(In download mode, with the key combination)
Click to expand...
Click to collapse
Chrome detected a virus in the rar
ylmcc said:
The phone does not display or respond when the keys are pressed, just a black screen..
Chrome detected a virus in the rar
Click to expand...
Click to collapse
Really? I just scanned it with VirusTotal and it is clean.
Virus Total Results
32Bit.exe scan results
64Bit.exe scan results
Battlehero said:
Really? I just scanned it with VirusTotal and it is clean.
Virus Total Results
32Bit.exe scan results
64Bit.exe scan results
Click to expand...
Click to collapse
I'll download it again but windows defender detected it too.
Edit - Yep did it again, here is a link to a photo of what I get but from virus total I don't get why its being flagged perhaps false positive ??
Update
Found a jtag service that is cheap will update once I get it back...
sm-n910f
I got a brick note 4 and i want to fix it
I search over the internet for this solution and found a method
Sd card repair boot but it did not work at all
I need help
thank you in advance

Hard bricked my phone samsung SM-N910G please Help........

I had a hard bricked note 4 N 910 G, I m searching from 10 days there no such a solution in any forum.....
when connect to computer It shows only in device manager "Qualcomm HS-Usb QDLoader9008 ( com10)".....
Please help me unbrick the phone....
Won't boot up
won't get download mode
or odin mode.......
I saw a video in you tube one plus one(youtube.com/watch?v=O2_x9SnJ1Ak), Same method can I use debrick my phone ? if possible plz give me the links those files for N910G
Please help me asap.....I m waiting for your help....... :crying::crying:
at least yours is still detected in Device manager, mine is already deadboot. are you still able to go download mode?
You could try to use a usb download jig. http://forum.xda-developers.com/showthread.php?t=819551
It was intended for the Galaxy S i9000, but i just found mine a few days ago and it works on my Note 4.
However the jig only works, if your bootloader is not broken.
Jaistah said:
at least yours is still detected in Device manager, mine is already deadboot. are you still able to go download mode?
Click to expand...
Click to collapse
thanks for quick reply....no .....unable to go download mode
loco- said:
You could try to use a usb download jig. http://forum.xda-developers.com/showthread.php?t=819551
It was intended for the Galaxy S i9000, but i just found mine a few days ago and it works on my Note 4.
However the jig only works, if your bootloader is not broken.
Click to expand...
Click to collapse
thanks for reply ,.........I will try later and i tell you the result dude.....
loco- said:
You could try to use a usb download jig. http://forum.xda-developers.com/showthread.php?t=819551
It was intended for the Galaxy S i9000, but i just found mine a few days ago and it works on my Note 4.
However the jig only works, if your bootloader is not broken.
Click to expand...
Click to collapse
Yeah unfortunately i don't get to see the samsung logo. it's pure black, needs JTag but software for it is not available
Jaistah said:
Yeah unfortunately i don't get to see the samsung logo. it's pure black, needs JTag but software for it is not available
Click to expand...
Click to collapse
loco- said:
You could try to use a usb download jig. http://forum.xda-developers.com/showthread.php?t=819551
It was intended for the Galaxy S i9000, but i just found mine a few days ago and it works on my Note 4.
However the jig only works, if your bootloader is not broken.
Click to expand...
Click to collapse
Dear Loco..... no... it is not working, Nothing will happened ....when i connect to rigged USB plug to the phone , my computer's device manager qualcomm hs-usb qdloader 9008 jumped to unknown device.......thats it.....? again removed battery and usb again shows qualcomm hs-usb qdloader 9008......... pls any other idea .....plz help me
Sorry, looks like your phone is completely bricked. Can't you send it to Samsung for repair?
What did you do to make this happen?
loco- said:
Sorry, looks like your phone is completely bricked. Can't you send it to Samsung for repair?
What did you do to make this happen?
Click to expand...
Click to collapse
they already quoted 11000 Indian Rs for mother board replace .........
Any other tricks....?
Pls Help me.......any other idea please .....is it problem from emmc...?
Samsung Note 4 (SM-N910G) Debrick file need
Samsung Note 4 (SM-N910G) Debrick file need emergency, (which file that i can put on a sd card and placed it into my dead Note 4 in order to it came to downloading mode)
n910g qualcomm problem...
Hii bro i am use samsung note 4 n910g i am meet same problem plz you try many type of method so any methods is not slove that problem only the problem completly clear as change to EMMC IC in mobile mother board not try jtag jig usb ufi box atf box sdc file....
New technician said:
Hii bro i am use samsung note 4 n910g i am meet same problem plz you try many type of method so any methods is not slove that problem only the problem completly clear as change to EMMC IC in mobile mother board not try jtag jig usb ufi box atf box sdc file....
Click to expand...
Click to collapse
My 910G is also in same condition .Have you found any solution for this? Plz explain what are you trying to say
Yesss I am clear the fault my mobile model n910g you need to use change emmc ic or aft 4 in 1 adapter and flash nitro box easy solution....

I have totally bricked my zte axon 7 a2017g and i seriously need help!!

So guys, i have tried to downgrade my phone from android 7.1.1 to 6.0 which ended in a softbrick, after that i tried 2 flash a stock rom but that completely bricked it and now my phone wont dont anything anymore except for some kind of mode that my computer can detect in device it sees the qualcomm port 9008 device but there a thing it just wont work miflash doesnt recognize it and i cant find any sollutions online please help
tnhx
Daan_K said:
So guys, i have tried to downgrade my phone from android 7.1.1 to 6.0 which ended in a softbrick, after that i tried 2 flash a stock rom but that completely bricked it and now my phone wont dont anything anymore except for some kind of mode that my computer can detect in device it sees the qualcomm port 9008 device but there a thing it just wont work miflash doesnt recognize it and i cant find any sollutions online please help
tnhx
Click to expand...
Click to collapse
I wonder:
-Which is your phone model, as stated on the back of the phone?
-Which is the file that you used to downgrade?
-Which stock rom did you try to flash?
The fix is pretty simple but seeing how you borked three simple procedures I'd like to know everything and lay it out for you precisely. You have to have done something horribly wrong to softbrick a phone with the stock updater system...
Choose an username... said:
I wonder:
-Which is your phone model, as stated on the back of the phone?
-Which is the file that you used to downgrade?
-Which stock rom did you try to flash?
The fix is pretty simple but seeing how you borked three simple procedures I'd like to know everything and lay it out for you precisely. You have to have done something horribly wrong to softbrick a phone with the stock updater system...
Click to expand...
Click to collapse
Okay at first my phone model on the back of my device is, as i mentioned before, "zte a2017g" thats the european version of this phone, chinese is "a2017" and the us version is "2017u".
The file i used 2 downgrade was the stock rom from the official website of zte
it was the full edl file buildnumber b10.
and again i once sofbricked it, i know how 2 fix that, but now it hard bricked, well i think so at least, i cant get it to boot into bootloader, recovery or anything, when i hold the power button it shakes the device, and it shows the zte logo for about 2 seconds then it disappears, and nothing happens but my computer does recognize it as a connected device but i cant use miflash of something else because those programs dont see it.
Daan_K said:
Okay at first my phone model on the back of my device is, as i mentioned before, "zte a2017g" thats the european version of this phone, chinese is "a2017" and the us version is "2017u".
The file i used 2 downgrade was the stock rom from the official website of zte
it was the full edl file buildnumber b10.
and again i once sofbricked it, i know how 2 fix that, but now it hard bricked, well i think so at least, i cant get it to boot into bootloader, recovery or anything, when i hold the power button it shakes the device, and it shows the zte logo for about 2 seconds then it disappears, and nothing happens but my computer does recognize it as a connected device but i cant use miflash of something else because those programs dont see it.
Click to expand...
Click to collapse
all right. it's still freaking weird. Use my DFU unbrick guide but only do step 4 and 5 (but use the files on the top anyways)(you just have to hold Vol+ and Vol - and insert the cable instead of taking the phone apart and shorting pins). After that check the driver, if it is still Qualcomm HS-USB QDLoader 9008 then flash with MiFlash, if not, tell me what appears
Choose an username... said:
all right. it's still freaking weird. Use my DFU unbrick guide but only do step 4 and 5 (but use the files on the top anyways)(you just have to hold Vol+ and Vol - and insert the cable instead of taking the phone apart and shorting pins). After that check the driver, if it is still Qualcomm HS-USB QDLoader 9008 then flash with MiFlash, if not, tell me what appears
Click to expand...
Click to collapse
allright allready thanks loads for your support but could you maybe send the right file to flash because i have no idea, and please, the files for a2017g not a2017 or a2017u thankyou so much
Daan_K said:
allright allready thanks loads for your support but could you maybe send the right file to flash because i have no idea, and please, the files for a2017g not a2017 or a2017u thankyou so much
Click to expand...
Click to collapse
they are in the guide. at the top, there's a link to WesTD's EDL flashable files. Get one for A2017G, for example B09
Choose an username... said:
they are in the guide. at the top, there's a link to WesTD's EDL flashable files. Get one for A2017G, for example B09
Click to expand...
Click to collapse
Allright, thankyou so much my dude
Choose an username... said:
all right. it's still freaking weird. Use my DFU unbrick guide but only do step 4 and 5 (but use the files on the top anyways)(you just have to hold Vol+ and Vol - and insert the cable instead of taking the phone apart and shorting pins). After that check the driver, if it is still Qualcomm HS-USB QDLoader 9008 then flash with MiFlash, if not, tell me what appears
Click to expand...
Click to collapse
aight, as i thought this didnt work, i tired it but miflash basicly just gave me an error notification.
also when i go into device manager i can see that my device is connected but i show the name with a yellow triangle with a ! in it i have no clue what this means can u please help me with this. i rlly want my phone back
Daan_K said:
aight, as i thought this didnt work, i tired it but miflash basicly just gave me an error notification.
also when i go into device manager i can see that my device is connected but i show the name with a yellow triangle with a ! in it i have no clue what this means can u please help me with this. i rlly want my phone back
Click to expand...
Click to collapse
First of all, if you get an error TELL ME what it says!
Send me a screenshot of the device manager, i can do very little with "yellow triangle"
Don't bother? That guy is using XDA as a free emergency support without looking for one second.
He probably would like you to do a teamviewer while he's watching football with a beer and not even say thank you.
I'm horrified.
RedWave31 said:
Don't bother? That guy is using XDA as a free emergency support without looking for one second.
He probably would like you to do a teamviewer while he's watching football with a beer and not even say thank you.
I'm horrified.
Click to expand...
Click to collapse
rlly m8. im just a guy who needs help with his phone the guy "choose a username..." i helping me with it, ive been unable 2 fix my phone with any of the other threads i just need some help and i have said thanks alot, dont call me that
Daan_K said:
rlly m8. im just a guy who needs help with his phone the guy "choose a username..." i helping me with it, ive been unable 2 fix my phone with any of the other threads i just need some help and i have said thanks alot, dont call me that
Click to expand...
Click to collapse
Sorry, I don't believe you for one second. Like litterally THOUSANDS of people here and here opening "bricked plz hlp" threads, you didn't even have the BASIC, LOWEST courtesy of writing more than 10 words of gibberish whining about your situation, without a single usefull element of context.
Proof of that in the NUMEROUS questions asked about ELEMENTARY elements about your situation. You're litterally the kind of person that would go to a car mechanic, drop the keys on the counter saying "my car is broken, fix it" and just leave without a single word added. That's RUDE and, yeah, I'm tired AF of people like you who can't READ THE DAMN XDA RULES and got NOT education whatsoever.
Nd writng frm a phone in T9 mde dsnt rlly bring nythng mre on the tble either.
Too bad you found somebody to help, as it's only encouraging that kind of behaviour.
//Rant off//
@Daan_K this EDL Tool can help https://forum.xda-developers.com/axon-7/development/axon-7-edl-tool-flash-backup-restore-t3750759
Choose an username... said:
First of all, if you get an error TELL ME what it says!
Send me a screenshot of the device manager, i can do very little with "yellow triangle"
Click to expand...
Click to collapse
this is a screenshot of my device manager, and what I meant with yellow triangle, also it doesn't work with the edl-tool nor the axon7tool
Daan_K said:
this is a screenshot of my device manager, and what I meant with yellow triangle, also it doesn't work with the edl-tool nor the axon7tool
Click to expand...
Click to collapse
Okay, let's try two things:
First right click on it and uninstall the device, also delete driver software for the device (it will be a checkbix asking for that after you hit 'uninstall device'). After that, hold Volume up, Volume down, and Power until the Device manager refreshes. After that the driver should reinstall itself. If it still shows with the yellow triangle, right click it, click on Properties, and send me a screenshot (or translate me what it says on the status part)
https://forum.xda-developers.com/axon-7/how-to/a2017-4th-category-brick-repair-manual-t3585898
if you can only get to dfu mode and nothing else, use thise guide, you'll have to dismantle your phone. Had to unbrick mine with this from a hardbrick, worked flawlessly
IvI97 said:
https://forum.xda-developers.com/axon-7/how-to/a2017-4th-category-brick-repair-manual-t3585898
if you can only get to dfu mode and nothing else, use thise guide, you'll have to dismantle your phone. Had to unbrick mine with this from a hardbrick, worked flawlessly
Click to expand...
Click to collapse
Hey, a couple of things: one, i've updated the guide, it's around, much simpler to use. just saying. Two, this guy has the right driver. Don't confuse him with DFU while at least for now it is not.
Choose an username... said:
Okay, let's try two things:
First right click on it and uninstall the device, also delete driver software for the device (it will be a checkbix asking for that after you hit 'uninstall device'). After that, hold Volume up, Volume down, and Power until the Device manager refreshes. After that the driver should reinstall itself. If it still shows with the yellow triangle, right click it, click on Properties, and send me a screenshot (or translate me what it says on the status part)
Click to expand...
Click to collapse
omg the triangle is gone, thankyousomuch, but what can I use now 2 fix it further?? is that in your guide maybe?
choose an username... said:
hey, a couple of things: One, i've updated the guide, it's around, much simpler to use. Just saying. Two, this guy has the right driver. Don't confuse him with dfu while at least for now it is not.
Click to expand...
Click to collapse
omygod it ****ing working, choose an username man, i can't thank you enough, seriously ur the best man lots of love for doing this

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