It started out with an empty battery, I charged it, it finally opened but was stuck on Google text logo screen.
I decided to enter fastboot and wipe all the data then it started formatting. After a few hours, it was still the same so I held down the power button to turn off the device and restart.
When I turned on the device, it immediately goes straight to Erasing... state (green bugdroid moving its antenna), I decided to wait another few hours after that.
After a few hours, it was still the same... up until now.
Now I can't access fastboot/bootloader. Whenever I turn off the device, it automatically start itself, goes to Google logo, then back to the Erasing... state. The Power+Volume Down doesn't work.
What should I do? No warranty left for this device. I'm on my own now. Help :crying:
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sidmaximus said:
Bump!
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Maybe try removing the battery and let it sit for a bit and plug it back in and see if you can get fastboot working? This might just make things worse, I don't know... but this is what I would try though.
I googled a bit and it seems most people who had this issue just let it sit erasing for a couple of hours until it worked, but that doesn't seem to have happened on your N7...
Related
Hello,
I have been having a few odd issues with my Nexus 4, random reboots, no sound from speakers unless a reboot. Anyway Last night I had it on charge and it started rebooting itself in a loop so I managed to break the cycle and I ended up on a screen with a android on its side with a big arrow pointing at the power button, so I pressed the power button and it rebooted and was sat on the Nexus 4 logo.
I left the phone doing that and when I came back a while later the phone was still on the Nexus logo (which was still animating) but the phone was roasting hot, I turned the phone off by holding the power button.
Anyway, now the Nexus will not turn on, when it is plugged into a power source I get a red LED for a couple of seconds and then it goes out. In device manager I have qhsusb_dload in device manager.
I have done many hours of searching, I tried a few things suggested on other posts using Ubuntu but nothing.
This was a stock device that had only ever been updated with official updates. I can send it back no problem but I thought I would try save everyone's time and effort and see if there was anything I could try.
Thanks
qhsusb_dload stands for Qualcomm high speed download mode. Theres nothing you can do, other than a jtag. Sorry
Hi, my parents N7 wasn't used for a long time and it was completely dead. It couldn't even stay on when plugged in.
I went into the shutdown mode to charge it for an hour or so and managed to get it on.
The battery was at 2%. I decided to do a factory reset while the device was plugged in but now it's become stuck on the Erasing screen. Its been there for a few hours now. I've tried restarting but it just goes back to the Erasing screen. I've also tried booting into recovery but it just goes straight to the "Erasing..." screen again.
When I press power and vol up on the Erasing screen it tells me "Formatting /data...." in small yellow writing but like I say its been like it for hours.
Any advice? device is completely stock, not rooted or anything.
Thanks
Make sure you are using the OEM 2.0A charger from Asus and leave it connected to charge overnight for at least 8 to 12 hours. Unplug it and wait a few minutes before attempting to get into Recovery Mode or Bootloader (hold Volume Down & Power to restart) - if that work, reconnect the power supply as you want it to get power while cycling.
Keep a close watch on any error or messages popping up on the screen as you do this - post them here.
What is your goal in doing a Factory Reset ?
If the battery is completely dead & remained in that state for a long time, it might not come back to life & a replacement battery is probably the answer for the long run - is it out of warranty ?
Letitride said:
Make sure you are using the OEM 2.0A charger from Asus and leave it connected to charge overnight for at least 8 to 12 hours. Unplug it and wait a few minutes before attempting to get into Recovery Mode or Bootloader (hold Volume Down & Power to restart) - if that work, reconnect the power supply as you want it to get power while cycling.
Keep a close watch on any error or messages popping up on the screen as you do this - post them here.
What is your goal in doing a Factory Reset ?
If the battery is completely dead & remained in that state for a long time, it might not come back to life & a replacement battery is probably the answer for the long run - is it out of warranty ?
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Hi the correct has been used. I left it charging over night and is now at 100%. I can tell this from the battery indicator in the middle of the screen when I power off.
When I try and boot into recovery (vol - & power) the device just goes back to the "Erasing..." screen where it stays indefinitely (to my knowledge). The screen is still animated (the robot with the blue rotating graphic inside him).
If the warranty is 1 year then I believe it has expired.
Thanks
leecasey said:
Hi the correct has been used. I left it charging over night and is now at 100%. I can tell this from the battery indicator in the middle of the screen when I power off.
When I try and boot into recovery (vol - & power) the device just goes back to the "Erasing..." screen where it stays indefinitely (to my knowledge). The screen is still animated (the robot with the blue rotating graphic inside him).
If the warranty is 1 year then I believe it has expired.
Thanks
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Click to collapse
Is there any way to clear the pending factory reset request? I can't believe an untouched, un rooted device has just bricked like this
I am putting a $20 reward via paypal for anyone who can supply the solution to this as a thank you for the time they put into it. Thanks.
leecasey said:
Is there any way to clear the pending factory reset request? I can't believe an untouched, un rooted device has just bricked like this
I am putting a $20 reward via paypal for anyone who can supply the solution to this as a thank you for the time they put into it. Thanks.
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Click to collapse
It's strange indeed. Make sure you keep holding volume down until you (in theory should) get to the bootloader menu.
I have the same problem. Whenever I turn the device on, it goes straight to Erasing... screen, no way out. If I try to do Power+Volume Down thing, it turns off the device, then it'll start again and back to Erasing... screen. Help! :crying:
sidmaximus said:
I have the same problem. Whenever I turn the device on, it goes straight to Erasing... screen, no way out. If I try to do Power+Volume Down thing, it turns off the device, then it'll start again and back to Erasing... screen. Help! :crying:
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Same for me
My S4 has finally kicked the bucket. It turns on long enough to display the "Samsung" splash screen with the padlock icon that says "Custom." After about two seconds it instantly shuts off, and can't be turned back on.
Pull the battery, the phone automatically turns on, shuts off again, rinse and repeat.
At this point I just want to salvage my pictures and music from the phone; is there any way I can mount the internal SD in the state that it's in? I'm sure this power issue is hardware-based; I can't get into recovery or download mode before it shuts off on me.
I was having this same problem recently as well. It happened on two separate occasions with about a week in between. The first time it came back after a few battery pulls and attempts to boot to recovery as well as download mode. The second time I fiddled with it for about an hour with numerous battery pulls and attempts to boot to recovery and download mode. I even swapped batteries to no avail. I don't know why exactly it finally decided to boot, but I haven't had an issue with it since. Maybe keep trying and hope for the best?
Can you boot and stay into recovery or download mode?
If not, then it very well might be a button issue. Have the phone checked out or you can do it yourself with a voltmeter if you have the knowledge and tech. Otherwise take it to a professional. I paid around 15$ to a button replaced. Which kinda seems a lot, considering a set of 4 buttons costs about 5$ and then you can do it yourself since it doesn't appear to be that hard, especially if you've done soldering before.
I've looked online, especially on here, for solutions to my problem but they all seem to assume that I can access fastboot. Here is my specific problem:
I was using my phone and suddenly the screen went black. It rebooted once into the OS but immediately restarted and has been stuck in bootloop for 4.5hrs thus far. I have tried to wipe cache, enter fastboot, power down the phone but nothing worked and it kept looping. Even when I powered off. It's like the power button signal is malfunctioning because it doesn't always reboot at the same exact point in the boot cycle.
My phone is stock, no custom anything, and is encrypted. My only thought right now is to let the battery drain fully and try to boot again after that. I have not tried to enter fastboot while connected to a PC, but I have tried to do it just on the phone.
I have not been home yet so I do not have access to a PC I can actually do things with at the moment. Any help is much appreciated. Thanks!
EDIT: I am home now. Going on 6hrs of looping and nothing has changed.
EDIT 2: The battery was drained. It starts to charge but instantly tries to enter the boot loop again so the battery never gets enough charge to do anything; thus, I can do nothing to save the phone, I don't think.
If its some malfunction with power button, try to abuse the button gently. I used to do that with my Nexus 5 when its power button gets stuck inside causing bootloops.
nirmalkurienmathews said:
If its some malfunction with power button, try to abuse the button gently. I used to do that with my Nexus 5 when its power button gets stuck inside causing bootloops.
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The button itself is fine, it works as it should and is not pressed down; however, there might be some sort of internal problem causing the phone to think that it's being pressed.
TLDR: are there any diagnostics I can do to verify that my battery needs to be replaced?
A few days ago, I turned on my phone to check the time and a half-second later it suddenly and instantly shutdown. I was not able to restart it at all. When I got home and plugged it in, it began a continuous boot loop, with only the motorola splash screen displaying, then nothing for a few seconds, then back to the splash screen over and over.
Fortunately, I was able to get to the"AP Fastboot Flash Mode" menu. I couldn't do anything from there on the phone itself though; every option just went into the boot loop again. I was able to get a fastboot connection with my PC and so reflashed the phone successfully.
After reflashing, it went into the boot loop again. I began looking for more solutions online and wasn't paying attention, but sometime in the next 5-10 minutes it made it to the login screen! I re-set up my phone and all seemed to be working fine!
Until the next day. I tapped an app and instead of opening, the phone immediately shutdown and went dead again. Took it home, plugged in, and it went into the boot loop again.
Anyway, I've read a few threads on here and elsewhere that the culprit may be the battery. I would like to have more than just a hunch before I shell out the money and time to replace the battery -- is there any way I can verify that the battery is indeed the problem? I didn't seem to be having any battery problems before - charging and usage seemed fine. I did drop the phone rather hard a few weeks ago, but didn't seem to effect anything (short term at least).
Also, could using a non-Droid Turbo 2 charger affect battery life? I actually got the phone used and didn't get the official charger with it, so I've been using just a random leftover one for ~6 months.
TIA!
walter77d said:
TLDR: are there any diagnostics I can do to verify that my battery needs to be replaced?
A few days ago, I turned on my phone to check the time and a half-second later it suddenly and instantly shutdown. I was not able to restart it at all. When I got home and plugged it in, it began a continuous boot loop, with only the motorola splash screen displaying, then nothing for a few seconds, then back to the splash screen over and over.
Fortunately, I was able to get to the"AP Fastboot Flash Mode" menu. I couldn't do anything from there on the phone itself though; every option just went into the boot loop again. I was able to get a fastboot connection with my PC and so reflashed the phone successfully.
After reflashing, it went into the boot loop again. I began looking for more solutions online and wasn't paying attention, but sometime in the next 5-10 minutes it made it to the login screen! I re-set up my phone and all seemed to be working fine!
Until the next day. I tapped an app and instead of opening, the phone immediately shutdown and went dead again. Took it home, plugged in, and it went into the boot loop again.
Anyway, I've read a few threads on here and elsewhere that the culprit may be the battery. I would like to have more than just a hunch before I shell out the money and time to replace the battery -- is there any way I can verify that the battery is indeed the problem? I didn't seem to be having any battery problems before - charging and usage seemed fine. I did drop the phone rather hard a few weeks ago, but didn't seem to effect anything (short term at least).
Also, could using a non-Droid Turbo 2 charger affect battery life? I actually got the phone used and didn't get the official charger with it, so I've been using just a random leftover one for ~6 months.
TIA!
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Try the apps such as Ampere which shows battery info.
I don't think so Non-Turbo charger can lead to affect the battery life but using a cheap charger does.