Droid Turbo 2 Sudden Shutdown + Boot loop - Droid Turbo 2 Q&A, Help & Troubleshooting

TLDR: are there any diagnostics I can do to verify that my battery needs to be replaced?
A few days ago, I turned on my phone to check the time and a half-second later it suddenly and instantly shutdown. I was not able to restart it at all. When I got home and plugged it in, it began a continuous boot loop, with only the motorola splash screen displaying, then nothing for a few seconds, then back to the splash screen over and over.
Fortunately, I was able to get to the"AP Fastboot Flash Mode" menu. I couldn't do anything from there on the phone itself though; every option just went into the boot loop again. I was able to get a fastboot connection with my PC and so reflashed the phone successfully.
After reflashing, it went into the boot loop again. I began looking for more solutions online and wasn't paying attention, but sometime in the next 5-10 minutes it made it to the login screen! I re-set up my phone and all seemed to be working fine!
Until the next day. I tapped an app and instead of opening, the phone immediately shutdown and went dead again. Took it home, plugged in, and it went into the boot loop again.
Anyway, I've read a few threads on here and elsewhere that the culprit may be the battery. I would like to have more than just a hunch before I shell out the money and time to replace the battery -- is there any way I can verify that the battery is indeed the problem? I didn't seem to be having any battery problems before - charging and usage seemed fine. I did drop the phone rather hard a few weeks ago, but didn't seem to effect anything (short term at least).
Also, could using a non-Droid Turbo 2 charger affect battery life? I actually got the phone used and didn't get the official charger with it, so I've been using just a random leftover one for ~6 months.
TIA!

walter77d said:
TLDR: are there any diagnostics I can do to verify that my battery needs to be replaced?
A few days ago, I turned on my phone to check the time and a half-second later it suddenly and instantly shutdown. I was not able to restart it at all. When I got home and plugged it in, it began a continuous boot loop, with only the motorola splash screen displaying, then nothing for a few seconds, then back to the splash screen over and over.
Fortunately, I was able to get to the"AP Fastboot Flash Mode" menu. I couldn't do anything from there on the phone itself though; every option just went into the boot loop again. I was able to get a fastboot connection with my PC and so reflashed the phone successfully.
After reflashing, it went into the boot loop again. I began looking for more solutions online and wasn't paying attention, but sometime in the next 5-10 minutes it made it to the login screen! I re-set up my phone and all seemed to be working fine!
Until the next day. I tapped an app and instead of opening, the phone immediately shutdown and went dead again. Took it home, plugged in, and it went into the boot loop again.
Anyway, I've read a few threads on here and elsewhere that the culprit may be the battery. I would like to have more than just a hunch before I shell out the money and time to replace the battery -- is there any way I can verify that the battery is indeed the problem? I didn't seem to be having any battery problems before - charging and usage seemed fine. I did drop the phone rather hard a few weeks ago, but didn't seem to effect anything (short term at least).
Also, could using a non-Droid Turbo 2 charger affect battery life? I actually got the phone used and didn't get the official charger with it, so I've been using just a random leftover one for ~6 months.
TIA!
Click to expand...
Click to collapse
Try the apps such as Ampere which shows battery info.
I don't think so Non-Turbo charger can lead to affect the battery life but using a cheap charger does.

Related

[Q] S4 shuts off after splash, any ideas?

My S4 has finally kicked the bucket. It turns on long enough to display the "Samsung" splash screen with the padlock icon that says "Custom." After about two seconds it instantly shuts off, and can't be turned back on.
Pull the battery, the phone automatically turns on, shuts off again, rinse and repeat.
At this point I just want to salvage my pictures and music from the phone; is there any way I can mount the internal SD in the state that it's in? I'm sure this power issue is hardware-based; I can't get into recovery or download mode before it shuts off on me.
I was having this same problem recently as well. It happened on two separate occasions with about a week in between. The first time it came back after a few battery pulls and attempts to boot to recovery as well as download mode. The second time I fiddled with it for about an hour with numerous battery pulls and attempts to boot to recovery and download mode. I even swapped batteries to no avail. I don't know why exactly it finally decided to boot, but I haven't had an issue with it since. Maybe keep trying and hope for the best?
Can you boot and stay into recovery or download mode?
If not, then it very well might be a button issue. Have the phone checked out or you can do it yourself with a voltmeter if you have the knowledge and tech. Otherwise take it to a professional. I paid around 15$ to a button replaced. Which kinda seems a lot, considering a set of 4 buttons costs about 5$ and then you can do it yourself since it doesn't appear to be that hard, especially if you've done soldering before.

Samsung S4 VE I9515 wont turn on

Hello,
So let me give you a brief so you'd know everything - a few days ago, I'm gonna call it day 1, I walked under light rain with the phone in my pocket, it worked until the night of
Day 2 - started to lag a bit, it was like I was running some heavy apps and like the ram was insufficient. Restarted the phone, everything seemed normal.
Day 3 - Phone went off while was browsing. So I have to make a note here. I was running cm13 with android m and twrp 2..something and there were occasional reboots by itself rarely prior to Day 1. Also, I was using a supercharger (or whatever it is called, it is a charger that charges faster) for about a month.
So when the phone went off while I was browsing, it started by itself and stuck on the android loading. I restarted, cleared dalvik and regular cache - still stuck on boot. Flashed many times, changed the recovery to twrp, and still was stuck on rebooting and occasionally it didn't turn on. There were random occurrences of errors on flashing roms, which never happened before (for example, "cant mount system or data"). Within the time passing by, the phone started not to turn on when I tried to. By this time rarely got stuck on the first boot screen saying with the text "Samsung S4". Yesterday, Day 4, the phone never turned on, except one time. I don't remember doing anything special. I just pressed and held the power button and it turned on, but went off shortly after the android boot animation appeared.
Also there was times on Day 3, when I was trying to boot into the system, it got stuck on the android booting animation.
On and prior to Day 3, while I was charging, whenever it is on or off - I had the indicator light for charging. Now when I plug it in to charge - nothing happens.
To skip any unnecessary questions, I will make a short QA.
Q: Did you tried to boot into recovery/bootloader?
A: yes, nothing happens
Q: Any sign of life on adb while connected to a pc??
A: no
Q: Is battery dead?
A: I don't think so, but actually I'm not that sure. When I connect a separate led light to it, the led lights up Whatever, if it was a faulty battery when I plug the phone on the charger, it should've worked fine.
Q: Why don't you just buy a new phone?
A: I was planning to buy a new one, but after just 4 months when I have to renew my contract. I don't want to buy a phone off contract.
Q: Are you stupid, if you can't manage to fix it by yourself, why don't you give it to a repair?
A: I truly believe that the professionalism of repairers doesn't exist in my country via old experiences with them.
So in the worst scenario I will loose time by trying to fixing it and for 4 months I will use my old android phone.
In the best scenario, my almost 2 years old phone will revive.
Also, I have a multimeter - I can check the electricity. Just tell me what to check.
Thanks.
edbr said:
Hello,
So let me give you a brief so you'd know everything - a few days ago, I'm gonna call it day 1, I walked under light rain with the phone in my pocket, it worked until the night of
Day 2 - started to lag a bit, it was like I was running some heavy apps and like the ram was insufficient. Restarted the phone, everything seemed normal.
Day 3 - Phone went off while was browsing. So I have to make a note here. I was running cm13 with android m and twrp 2..something and there were occasional reboots by itself rarely prior to Day 1. Also, I was using a supercharger (or whatever it is called, it is a charger that charges faster) for about a month.
So when the phone went off while I was browsing, it started by itself and stuck on the android loading. I restarted, cleared dalvik and regular cache - still stuck on boot. Flashed many times, changed the recovery to twrp, and still was stuck on rebooting and occasionally it didn't turn on. There were random occurrences of errors on flashing roms, which never happened before (for example, "cant mount system or data"). Within the time passing by, the phone started not to turn on when I tried to. By this time rarely got stuck on the first boot screen saying with the text "Samsung S4". Yesterday, Day 4, the phone never turned on, except one time. I don't remember doing anything special. I just pressed and held the power button and it turned on, but went off shortly after the android boot animation appeared.
Also there was times on Day 3, when I was trying to boot into the system, it got stuck on the android booting animation.
On and prior to Day 3, while I was charging, whenever it is on or off - I had the indicator light for charging. Now when I plug it in to charge - nothing happens.
To skip any unnecessary questions, I will make a short QA.
Q: Did you tried to boot into recovery/bootloader?
A: yes, nothing happens
Q: Any sign of life on adb while connected to a pc??
A: no
Q: Is battery dead?
A: I don't think so, but actually I'm not that sure. When I connect a separate led light to it, the led lights up Whatever, if it was a faulty battery when I plug the phone on the charger, it should've worked fine.
Q: Why don't you just buy a new phone?
A: I was planning to buy a new one, but after just 4 months when I have to renew my contract. I don't want to buy a phone off contract.
Q: Are you stupid, if you can't manage to fix it by yourself, why don't you give it to a repair?
A: I truly believe that the professionalism of repairers doesn't exist in my country via old experiences with them.
So in the worst scenario I will loose time by trying to fixing it and for 4 months I will use my old android phone.
In the best scenario, my almost 2 years old phone will revive.
Also, I have a multimeter - I can check the electricity. Just tell me what to check.
Thanks.
Click to expand...
Click to collapse
Probabily the rain damaged a part of your hardware. Did you solve?
If the battery is dead, the phone won't work.
The battery needs to have at least a bit of charge in order for the device to work, even if it is plugged in.
If the battery can't hold the charge, and the device uses more power than it gets, it turns off. I speak from experience.
These devices don't seem to work without a battery. Power goes to the battery, and the phone takes the power from there. Power doesn't go straight to the phone.
Anyway, I don't think a bit of light rain hurts the devices, especially if it was in your pocket. I walked through rain with my device in the pocket many times and no problem.
It looks to me that the hardware is failing. I don't believe that a faulty battery can cause a bootloop. I also don't believe that the power button causes a bootloop.
What I suggest would be:
1) Try going back to stock ROM.
2) Maybe try to get an S4 with a broken screen and switch the motherboards.

Galaxy S5 - issue when I plugged in to charge and now won't turn on after failed boot

So Sunday night, my phone as at 34% charge, I went to plug it in with the same Samsung charger I've always used and I noticed a moment later it started to re-boot itself. Found it odd but then it was stuck at the white "T-Mobile" screen for some time, and I removed the battery to re-boot and this time stayed at the Samsung screen. Following troubleshooting tips, I removed the battery and held the power button down for 30 seconds, replaced the battery and tried to power on and now it won't do anything. No boot, no load, no power. Unable to even use recovery mode. I tried 3 usb chargers all with no sign of life on the device.
Thought perhaps the battery was shot, went to two t-mobile stores who were no help, eventually went to a battery/phone repair store and tried a new battery, still nothing. The person said it could be a board issue or software problem (but they did not test it other than putting a battery in.)
Is this thing bricked now? Or are there any options I may have to repair/recover anything on it.
Never rooted or anything, stock S5 with the push updates from t-mobile and such.

Random instability??

So someone called me about 3 hours ago, and my phone just outright died. Couldn't turn it on - no signs of life, even though I had received a call just fine this morning, 2-3 hours before the random crash. Now I couldn't turn it on, and my first guess was that the battery was the culprit, though it was on charge through out the whole night.
So I pugged it into my powerbank, the phone turned on, but kept kinda bootlooping - where the "relock your bootloader pls" message would come up for half a second, followed by the phone restarting again to continue the cycle. This was without the battery charging animation - straight into booting.
After 20 or so tries to turn on it actually did, and I was able to discharge it past the point at which it crashed - most likely excluding the battery as the issue for now.
What could this be? Could it be a chip that's on its way out (as in about to brick my phone)? Anyone have any ideas as to why this is happening? Or maybe an app to check system stability / hardware test?
Edit: thanks to firefox, for saving the progress of this write up as my phone did the exact same thing after I locked it. My pebble watch vibrated to indicate that the connection is lost and I wasnt able to turn the screen on.
Had to plug the my 6P into my power bank again for it to turn on. Though it didn't do the glitchy bootloop this time.

S7 Edge gets into rebooting loop then just went off with no signs of live

my S7edge, with Stock ROM, never flashed or hacked it.
was working perfectly fine.
Last software update package was a week or 2 ago.
Today, the phone suddenly froze while I'm using it, then restarted and kept rebooting automatically in an endless loop.
I tried to force it to go to recovery mood... it would go to a blue screen saying : "Installing updates" and nothing happens.
kept rebooting into safe mode or recovery/download mode until it suddenly just went totally off.
The charger wires were a bit cut lately, so it would give a broken charging lately, not sure if that caused any kind of problems to the battery or mother board.
Since then, I am not able to turn it on again in any mode.
It also doesn't show any indications when a charger is connected.
So right now it is just dead with no signs at all. non responsive to any force power ON nor to charging.
I left it for more than 5 hours now without charging, nothing changed.
Update:
So I left it overnight. In the morning, I connected the charger and indeed it drained to 0% and started being responsive to charging again.
As soon as it charged to 20% I powered it on. It loaded into recovery, giving the no command screen. Then I went on and selected system reboot.
Then it rebooted and Android started, as soon as I tried unlocking it, it froze and started again into an endless rebooting loop until it blacked out again. Now again not responsive.
I will leave it to drain again. Does anyone know what I shall do when it gets to that endless rebooting sequence. It is obvious that Android had a malfunction... not sure what as I didn't do anything new last week..
Is there a way to get it through without factory reset?
Thanks
s0000007a said:
my S7edge, with Stock ROM, never flashed or hacked it.
was working perfectly fine.
Last software update package was a week or 2 ago.
Today, the phone suddenly froze while I'm using it, then restarted and kept rebooting automatically in an endless loop.
I tried to force it to go to recovery mood... it would go to a blue screen saying : "Installing updates" and nothing happens.
kept rebooting into safe mode or recovery/download mode until it suddenly just went totally off.
The charger wires were a bit cut lately, so it would give a broken charging lately, not sure if that caused any kind of problems to the battery or mother board.
Since then, I am not able to turn it on again in any mode.
It also doesn't show any indications when a charger is connected.
So right now it is just dead with no signs at all. non responsive to any force power ON nor to charging.
I left it for more than 5 hours now without charging, nothing changed.
Click to expand...
Click to collapse
Bro flash latest stock rom
Solved !
It was already on stock ROM.
After lots of troubleshooting, rebooting in safe mode without the SD card worked fine. I then rebooted in Recovery mode, wiped the cashe, rebooted again normally with no SD card. Then inserted the SD card after.... got a message that SD card is not supported (seems it got corrupted somehow).
Anyways, now it's fine... let's see for how long...

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