[Q] PLEASE READ need help with carriers and stuff - Galaxy S 5 Q&A, Help & Troubleshooting

Basically, I got a galaxy s5 on EE (a uk network) it was all good and fine until it got stolen, whoever took it knew what they were doing as I couldn't track it or look at any location history, they didn't get access to any of my stuff though thanks to my fingerprint but i'll get to the point.
my bank replaced it under home insurance (i wish they didn't) because they gave me a refurbished virgin mobile s5 and i'm with EE. so whenever I reset it on kies it installs all this virgin **** and different APN settings and so on. This has also now stopped me from getting any updates like lollipop, friends that have s5s all have it and i'm stuck on crappy kitkat with disgusting touchwiz. (i came from a nexus 5)
I went on sammobile.com and found an EE firmware (i tried putting a link in but it won't let me)
I tried flashing it and it gets to the last step "HIDDEN.img" and it fails. so from here i'm forced to reset it via kies and it puts all the virgin crap on it. is this because of the virgin csc? and is there any way i can make my phone a completely unlocked phone as if i brought it from samsung or something?
thanks.

Related

[Q] Sim issues, trying to figure what's best.

Have a i9505 worked fine for 18 months, decide to get an upgrade and wifey makes a claim for it. Phone was originally from Carphone Warehouse on Three here in the UK so more than likely unlocked already. Pop her (EE) SIM in and the phone tells me that it's not seeing one installed...try mine again and it's fine.
Grab her a new SIM from EE check that it's working in her phone first (was) pop it in the S4, nothing.
Attack google with all the search terms find lots of solutions! cache wipe - nope, card/paper behind SIM - nope, factory reset - nope. While playing I got the lollipop update! Assumed this might fix - nope. Seen fixes that relate to dropping the mobile network down to 2g or 3g in the settings but this won't work because I can't reach thosde settings while it's not picking up the EE sim.
I've even put in the unlock code from Three (though I think now that this wasn't required) I did try getting into that service menu to remove what ever SIM lock might be enabled but I can't get to it after lollipopping the phone.
It does appear to have a signal but won't text or make recieve calls.
My options are:
Preferred: Root and ROM the phone and not have to worry about it ever again. Not sure this is going to work though, Kinda the reason for the post.
Samsung: Send it to their face and see if they can fix it up, Again not sure if they're going to be able to.
Advice very much welcome!

Galaxy S5 Neo - Phone relocked and now Network unlock request unsuccessful

I have a SM-G903W phone (Samsung Galaxy S5 Neo Canada version). It was a replacement phone I got for free from my dad who is on Rogers. He bought a new phone and used it and gave me the replacement phone. I assumed it was locked to Rogers and called them for the unlock code but they wouldn't give it to me because the replacement phone had never been on their network, and they have a 90 day policy. There's a local tech shop that offered unlocking services, so I had it done there. It worked great in different countries.
I recently moved to the states and the phone worked fine for a week under UltraMobile/T-Mobile. Then somehow one morning I turned on the phone and it was saying "Invalid SIM, enter sim network unlock pin". The phone somehow locked itself again! I called the tech shop I used in Canada and they gave me the unlock pin for my phone. I entered it and it said "Network unlock request unsuccessful". Now, I've read on this site that even with the correct pin this error can sometimes come up, and there's a bunch of dial codes people posted. None of them work for my phone, they were all written for Galaxy S5 or Galaxy S4. I haven't found anyone address this issue on the S5 Neo.
I asked the tech shop what I can do and they said if I bring it in to their store they can hard unlock it for me, but I'm not going back to Canada for a couple of months. I haven't found any local unlock stores here except one which wanted $100 for it, and the store seemed sketchy. I called Rogers to see if I can get an unlock code from them, maybe it'll be different, but they claim my IMEI isn't in their database! I'm not sure how that can be (see next post)
What can I do? I don't have any custom roms installed, although I rooted the phone in an attempt to get it unlocked again. It's running Android 6.0.1
Update: I purchased from Rogers the unlock code, and they gave me the same one the tech shop gave me...there goes $50. On the bright side I've confirmed I have the right unlock code, but the phone still says "Network unlock request unsuccessful". Would flashing a stock rom help?
EDIT: I flashed a stock rom and it didn't help (used MTA-G903WVLU1BPF1-20160602043310), 6.0.1. I don't suppose a 5.x version would do much difference?
Hi I have had similar experience with network unlock and generally I find that the original stock firmware will work so yes I imagine that the 5.x will help
Hi,
Did you ever get a solution to this?
I have had similar situation except I updated mine with smart switch and now cant get a network.
Ive been searching likead amd camt find a answer just the same reset networl ect and they aint working.
Amyone reply if you know as I dont want to start a new thread when ones already up.
Thanks.

I need some serious help from the Smartest people. Sim unlock questions

Ok, I know this will be long, but I'll try to keep it short. Thanks again for your help.
I have an s7 sprint phone, after calling for two weeks and hearing the same tune, they unlocked my phone. I switched to tmobile and have a loaner phone even as of now because of stupid sprint. When I put the tmobile sim card in it says invalid sim card. So, I go to sprint and they said yes it is in fact unlocked. The guy seems really he wants to help, He can't get the t mobile sim to work also, matter of fact there is no options for network apn or nothing with the new t mobile sim card in. You have to put in the old sim card from sprint and there is the options. He even tried to some how change apn there on the spot by swapping sims while the sprint sim gave him options. He typed in all the t mobile info from t mobile site and it says unrestricted network. So he said its prob. sprints software locking the other networks. He said t mobile will have to flash it with their software. I go back to t mobile they have no idea what flashing even is. Unlike the sprint store they don't have a tech room with workers dedicated to working on phones.
SO, basically I'm trying to say my phone shows unlock on their side but i'm not to sure if it's showing it on myside. I can't use my phone at all i'm paying t mobile loaner j7 phone and stuck with an almost brand new s7 that either side has no idea. T mobile says its not unlocked over and over, sprint is saying it is unlocked.
I found a similar post at sprint, but it dead ended with nothing.. I can't post links, but by reading it you may understand more it's on the sprint site titled: samsung galaxy s7 edge SIM unlock
Thanks so much to whom ever can help. Have a nice day. I'm sizzling here
cntryboy1979 said:
Ok, I know this will be long, but I'll try to keep it short. Thanks again for your help.
I have an s7 sprint phone, after calling for two weeks and hearing the same tune, they unlocked my phone. I switched to tmobile and have a loaner phone even as of now because of stupid sprint. When I put the tmobile sim card in it says invalid sim card. So, I go to sprint and they said yes it is in fact unlocked. The guy seems really he wants to help, He can't get the t mobile sim to work also, matter of fact there is no options for network apn or nothing with the new t mobile sim card in. You have to put in the old sim card from sprint and there is the options. He even tried to some how change apn there on the spot by swapping sims while the sprint sim gave him options. He typed in all the t mobile info from t mobile site and it says unrestricted network. So he said its prob. sprints software locking the other networks. He said t mobile will have to flash it with their software. I go back to t mobile they have no idea what flashing even is. Unlike the sprint store they don't have a tech room with workers dedicated to working on phones.
SO, basically I'm trying to say my phone shows unlock on their side but i'm not to sure if it's showing it on myside. I can't use my phone at all i'm paying t mobile loaner j7 phone and stuck with an almost brand new s7 that either side has no idea. T mobile says its not unlocked over and over, sprint is saying it is unlocked.
I found a similar post at sprint, but it dead ended with nothing.. I can't post links, but by reading it you may understand more it's on the sprint site titled: samsung galaxy s7 edge SIM unlock
Thanks so much to whom ever can help. Have a nice day. I'm sizzling here
Click to expand...
Click to collapse
I have a Galaxy S7 N930P from Sprint that I use here in Canada. I ended up flashing the unlocked N930U firmware (the Sprint variant), and all works well now. No Sprint bloatware, full access to my APNs again, unlocked bands, etc. I had to get the new firmware from SamFirm (or Sammobile), connect phone to computer via USB, reboot to download mode, run odin, then flashed the BL, AP, CP, and CSC (not the home CSC...the other one) files in the firmware's .zip using Odin 3.12.7. Worked for me, and sounds like something that might work in your case too. Worth exploring at least
Try flashing the unbranded firmware or if you moving to T-Mobile you can flash the T-Mobile branded firmware too.
micallan_17 said:
Try flashing the unbranded firmware or if you moving to T-Mobile you can flash the T-Mobile branded firmware too.
Click to expand...
Click to collapse
Sorry for hijacking the tread - what will happen if I flash Tmo or U firmware into locked Sprint phone?
Fishman_ said:
Sorry for hijacking the tread - what will happen if I flash Tmo or U firmware into locked Sprint phone?
Click to expand...
Click to collapse
First off, changing the firmware will not sim unlock the the sprint device, if you do flash to say a tmo branded firmware you will basically have a tmo branded device but still locked to Sprint. same thing applies if you flash the U firmware on a locked sprint device.
It's best to first have sprint unlock the device remotely then flash tmo or u firmware.

Phone Not Allowed - UK SM-G950F

Hi All
I'm at my wits end with this Samsung S8 phone, Bought a 2nd hand S8, was working fine, but I noticed the internal storage was only showing 9.63GB
Had a look on here and the solution was to stock flash the phone. I did that, all fine, storage was back to normal....BUT since then I can't make or receive any calls.
I get the error "phone not allowed" and it won't connect to ANY mobile network.
I've tried loads of different suggestions
Sim is OK in another phone
Re Flashed (numerous times)
Andriod 7 and 8
Sim and Phone OK with three network
But still have the issue....
Can anyone help me? or push me in the right direction?
Cheers
Tommy
You probably tried this, but try booting into safe mode. If it works then there is a software problem. If the problems persist in safe mode you probably gotta contact Samsung.
Are you sure the phone is unlocked?
Sent from my SM-G950F using Tapatalk
Is the phone blacklisted? if it is blacklisted then it will not connect to service. Your SIM wil work perfect in any other phone.
Hate to say this but it does sound like your phone has been blacklisted.
You can check with one of the online IMEI blacklists.
If your phone shows Phone not allowed and a code like MM#6, it usually is an indication that it was blacklisted.
Check your phone's IMEI on a blacklist checker like http://imeipro.info/
The previous user most likely had the firmware and baseband messed around with and once you flashed stock it reverted to true state, it's highly advised to get back in contact with the person, where was the phone bought? A shop? Online?
Dreadsta5889 said:
You probably tried this, but try booting into safe mode. If it works then there is a software problem. If the problems persist in safe mode you probably gotta contact Samsung.
Click to expand...
Click to collapse
Yeah tried that , still the same
If one is in possesion of a S8 that says "Phone not allowed", and the phone is blacklisted, is there any way of fixing that?
I have the same issue here..
I bought an S8 from Manchester last summer, and I started using it last week, (because my other phone worked longer than expected) and after I gave the phone the Network key that the previous user wrote down for me, then that message appeared.
So im stuck with this almost completely new brick aswell...
Any options at all?
YallahHabibi said:
If one is in possesion of a S8 that says "Phone not allowed", and the phone is blacklisted, is there any way of fixing that?
I have the same issue here..
I bought an S8 from Manchester last summer, and I started using it last week, (because my other phone worked longer than expected) and after I gave the phone the Network key that the previous user wrote down for me, then that message appeared.
So im stuck with this almost completely new brick aswell...
Any options at all?
Click to expand...
Click to collapse
The only real solution here is to either go abroad and sell the phone, or sell it to someone who is going abroad. The phone will work outside of the UK.
It does sound as your phones imei Nr is blocked in UK.. Probably the person who sold you the phone, stole it somewhere.
I have the same problem on my Samsung S7 now in Brazil.
In Canada, on Canadian carriers, everything is fine, and if I put the Canadian SIM in there everything is fine. But the minute I plug in Brazilian SIM card, boom, Phone Not Allowed message comes up and it won't connect to any of the Brazilian networks. Brand new SIM, works just fine on another LG phone (and any other phone I tried).
The phone is unlocked, I even checked with a few pieces of software and there is no network lock on it either.
I've got the master & network unlock codes from Samsung, but have no way of inputting them as no prompts for those come up when I insert the Brazilian SIM.
I checked the IMEI, it is definitely clean and not blacklisted.
Heck, I even rooted the phone to see if that would help, and still nothing.
Any idea what else to try or what else might be causing this goddamn message to pop up?!
I solved my S8.
Blacklisted on all uk networks except Three network.
Works perfect.

Custom to stock for VS995 for UK use

I've been on AlphaOmega ROM and want to revert back to stock as I'm selling the phone but I'm a little stuck. I've downloaded what I thought was the correct ROM
VS99520c_01_1110_ARB00.kdz (region VRZ)
and then tried
VS9951AA_01_0122_ARB00.kdz (region VRS)
The reason I'm stuck is I'm getting a notification saying Verizon Wireless does not recognise my sim. I'm in the UK (imported from Hong Kong) and quiet happily have used the mobile network data & voice on various providers though probably not as well as a phone intended for the UK market. It's my own fault for not backing up the original ROM I know :crying:
The other thing is and I'm not sure if I'm imagining this but I'm pretty sure when it used to complain about the sim which it would after every reboot it would say Verizon and not Verizon Wireless and it would still manage to pick up the local bands. Now I'm getting nothing, nada!
So any pointers would be appreciated :fingers-crossed: Am I using the wrong ROM?
Ferg8080 said:
I've been on AlphaOmega ROM and want to revert back to stock as I'm selling the phone but I'm a little stuck. I've downloaded what I thought was the correct ROM
VS99520c_01_1110_ARB00.kdz (region VRZ)
and then tried
VS9951AA_01_0122_ARB00.kdz (region VRS)
The reason I'm stuck is I'm getting a notification saying Verizon Wireless does not recognise my sim. I'm in the UK (imported from Hong Kong) and quiet happily have used the mobile network data & voice on various providers though probably not as well as a phone intended for the UK market. It's my own fault for not backing up the original ROM I know :crying:
The other thing is and I'm not sure if I'm imagining this but I'm pretty sure when it used to complain about the sim which it would after every reboot it would say Verizon and not Verizon Wireless and it would still manage to pick up the local bands. Now I'm getting nothing, nada!
So any pointers would be appreciated :fingers-crossed: Am I using the wrong ROM?
Click to expand...
Click to collapse
Check the apn
Sent from my LG-H910 using XDA Labs

Categories

Resources