[Q] nexus 10 google play app downloading problem - Nexus 10 Q&A, Help & Troubleshooting

Heyy there Nexus 10 users, I have just bought a brand new nexus 10 and as soon as I received it, I upgraded it to Android 5.0.2. Then I tried to download apps. from google play. After first app downloaded, it never downloads another one. I applied factory reset and then again it only lets me download only one app. when i try to download the second one, just waiting for download begins but it never starts.
I tried factory reset couple of times. It just work for only one time download. never again. looking forward to read you guys solutions.

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[Q] 4.2 - Installing & Updating Apps no longer works

I had a very demanding week at work and during a session of mental autopilot, I allowed a friend who had updated his Nexus 7 to 4.2 - talk me through updating MY Nexus 7 to 4.2 (kernel ver. 3.1.10-g22b4fcd). This is something I would never have done without a little checking to see what kinds of problems people were having, but I wasn't thinking clearly and gambled that it wouldn't cause any major problems.
The first thing I noticed was that none of my apps would update. Every time it reports an "Error retrieving information from server. [RPC:S - 5:AEC - 0]". I then tried installing an app from the Google Play Store, and got the exact same error. This happened with several apps.
I've had mixed results installing from the Amazon App Store, with a couple successes. However, it doesn't seem to log me in automatically like it used to. At least the installs were successful.
Next, I used Android Task Manager to Stop the Google Play Store app and Clear Cache and Clear Data and then cycled the power of the Nexus 7.
No Luck. I'm still getting the "Error retrieving information from server" message whenever I try to execute an update or downloading a new install.
I sure hope I don't have to revert back to 4.1.2 because I'm going to have a hard time getting everything setup and working the way I had it.
What should I try next? I greatly appreciate any help suggested. Thanks!
Solved
I created a new account and logged into it. Then I deleted my old account and re-booted the tablet. When restarted, I added my old account and logged into it. Now the updates are working without error.
I hope this helps someone.
I'm having the same issue on 4.1.2
Sent from my Nexus 7 using Tapatalk 2
Just fixed the issue by deleting my Google account and adding it again.
Sent from my Nexus 7 using Tapatalk 2
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Tried this but unable to install it, likely because I uninstalled the Google Play Store updates and it rolled itself back to 3.9.17
Removing/re-adding account didn't work either, even w/ a reboot + clearing cache/data of the Google Play Store App.
4.2
networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Had this prob. with my SXS, THANK U!!!!!

[q] playstore apps stall on 'downloading'

Please Help.
I have a Google Nexus 7 running JellyBean 4.2.2. It is not rooted.
I updated the device about a month ago and everything was going fine until the day before yesterday.
Whenever I download anything from the Play Store, the application does not download. It just keeps showing 'Downloading' without any progress. The download does not start.
Everything else is working just fine. there is plenty of space on the device. I am able to browse the net, download and install apps from outside the playstore.
I have searched many threads on this and other sites but could not find a solution.
These are the things that I have already tried but they did not work for me:
1) Cleared Cache and Data for Playstore in settings>apps.
2) Uninstalled updates for Playstore.
3) Rebooted the device many times.
4) Deleted my Google account and tried with another Google account.
5) Switched on and off my WiFi couple of times. ( My Internet is working absolutely fine! )
Any help/suggestions would be highly appreciated.
Oh great professionals, please help me.
What could be the problem ?
Dude i am also facing the same problem for last few weeks....contacted google support...they asked me to talk to my ISP, but he also doesnt have a clue... i can download apps once in a while but most of the times it jus stucks and sits there...really annoying (Nexus7,India)..I can see ur also from india..Wonder if its a regional thing ?
have you got any solution yet ? Please post it as i am still having the problem
My new note 4 duos that i ordered from China does the same thing. I had canadian note 4 before and it worked fine. but on the note 4 duos, after rooting, text messages send slow and the play store takes 10 -15 minutes per app to install. it will download the first 80-90 percent in seconds then take up to 15 minutes to install to install the rest.
ive tried everything so far to fix it. the only thing that works is reonstalling stock OS, but as soon as I root it starts happening again. i need root.
i wonder.if the chinese are spying.on me since this is a chinese phone. looking for a new rom to install but cant find any for the sm-n9100

[Q] App downloads from Google Play Store freeze/don't start downloading

Hi there!
I'm having big issus the last three days with downloads from the Google Play Store on my i9505.
I was using Jamals Google Edition ROM v3, everything was fine. Then, just like before I did a wipe data/factory reset using PhilZ advanced CWM and installed v5. This was the first time I faced problems in the Google Play Store.
Apps just downloaded some kilobytes and then froze but some apps downloaded properly. Some other downloaded, froze, downloaded again and showed an error message when finished.
With a little bit of patience and some tries I could download all the apps that I needed (cancel and start the download again).
Today I updated to v6 of Jamals Google Edition ROM and the problems were still the same. I tried to clear the data and cache from Google Play Store app and restart the device but nothing fixed the problem.
So I thought maybe a complete reset the Samsungs original software could do the job. So I flashed through Odin an original ROM I have on my computer (I9505XXUBMF8_I9505OXABMF8_I9505XXUBMF8_HOME.tar).
Now problems got even bigger... I'm not able to download ANY update/app from the store. It always sais "Starting download..." and nothing happens. I also tried to clear the data/cache from Play Store app, too. Now I have no idea how to go on with this problem because I couldn't find this case on the web/other possibilities to fix the problem.
Any idea?
This happens on my I9500 also, which solved it by wiping the whole thing and started over..
Sent from my GT-I9500 using Tapatalk 4 Beta
Thanks for your quick respond. But what do you concretely understand by wiping "the whole thing"? I thought reinstalling a stock ROM from Samsung is most you can do to come as close as possible to a delivery status.
*edit: Now after the fresh installation of the latest stock ROM from Samsung I also did a hard reset. Downloads do start again but none of them is getting finished. Mostly they freeze at 80% progress or so.
Kazzor7492 said:
Thanks for your quick respond. But what do you concretely understand by wiping "the whole thing"? I thought reinstalling a stock ROM from Samsung is most you can do to come as close as possible to a delivery status.
*edit: Now after the fresh installation of the latest stock ROM from Samsung I also did a hard reset. Downloads do start again but none of them is getting finished. Mostly they freeze at 80% progress or so.
Click to expand...
Click to collapse
I usually get this problem when I have too many apps in queue for download. I usually cancel most of them and let it update 2-3 at a time and eventually end up getting all of them installed. This message as the only way I could get them all done.
Sent from my GT-I9300 using xda premium
Jeah I thought about this as well but I can't even download one single application.

Web Google Play After 4.3 Upgrade

Hello there,
I flashed Google Official Android 4.3 Image yesterday on my Nexus 4, I was on stock 4.2.2 and now stock 4.3, my device is not listed until now in Web Google Play and I can't install anything from the browser.
any idea how to get it back again? my old Galaxy Nexus is still listed and I can install anything from Play Store in the device itself.
Thanks!
Pentium said:
Hello there,
I flashed Google Official Android 4.3 Image yesterday on my Nexus 4, I was on stock 4.2.2 and now stock 4.3, my device is not listed until now in Web Google Play and I can't install anything from the browser.
any idea how to get it back again? my old Galaxy Nexus is still listed and I can install anything from Play Store in the device itself.
Thanks!
Click to expand...
Click to collapse
Try installing a few apps directly on the Play Store on your N4... it should appear on your list of devices on the Web after a while.
redsmith said:
Try installing a few apps directly on the Play Store on your N4... it should appear on your list of devices on the Web after a while.
Click to expand...
Click to collapse
This used to work before, I always install some Apps and bingo it will appear in the menu, but this time it didn't work.
I installed even new Apps like Google Play Games and it appears in my orders, but Nexus 4 is not listed.
Am having the same issue with my phone (as mentioned in a few threads)
Completely stock - received OTA update and now my device is not listed as My Device
Factory reset did not resolve.
No issues downloading from play store on mobile, but I love being able to find something at work, sending to phone and letting it download when at home

[Q] Need help on nexus 7

Hiya there, on the 15 th of January 2015 my nexus 7 (2012 wifi only) had a software update to the new 5.0.2. I decided to install it and at the end of the installation, it said 'error'. I decided to wait to see what would happen next and it started up my nexus 7. When i tried going on the device, I kept recieving the message 'Google keyboard has stopped' i was getting really frustrated and to solve the problem I factory reset my nexus 7. When I set up my nexus 7, i was never given the option to add my gmail account. I went on Settings>Accounts>add account and there was still no option to add a gmail account This made my problem worse as now i can't access the play store. When i went on the Gmail app it says 'this app wont run without google play services I even tried to download the apk but there was still no solution. Does anyone have a solution?
You were rooted or on stock?
Sent from my SM-N9005
My nexus is NOT rooted
I just got this.. I'm on stock not rooted....
Let's see how it goes...
Sent from my SM-N9005
I face no issues till now.. Better try to root and install custom ROM
Sent from my SM-N9005

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