Hiya there, on the 15 th of January 2015 my nexus 7 (2012 wifi only) had a software update to the new 5.0.2. I decided to install it and at the end of the installation, it said 'error'. I decided to wait to see what would happen next and it started up my nexus 7. When i tried going on the device, I kept recieving the message 'Google keyboard has stopped' i was getting really frustrated and to solve the problem I factory reset my nexus 7. When I set up my nexus 7, i was never given the option to add my gmail account. I went on Settings>Accounts>add account and there was still no option to add a gmail account This made my problem worse as now i can't access the play store. When i went on the Gmail app it says 'this app wont run without google play services I even tried to download the apk but there was still no solution. Does anyone have a solution?
You were rooted or on stock?
Sent from my SM-N9005
My nexus is NOT rooted
I just got this.. I'm on stock not rooted....
Let's see how it goes...
Sent from my SM-N9005
I face no issues till now.. Better try to root and install custom ROM
Sent from my SM-N9005
Related
I've searched for a fix for this error but all it brings up are like 100 page threads and I can't get to the exact page. Does anybody know how I can stop getting this to pop up? I've tried switching roms but the next one does it as well. Any tips?
Nobody knows a fix for this one?
For me, turning off Sync Browser in sync settings for my Google account fixed this problem. I am using a HP Touch pad though, but should be the same on any android device.
tedrogers61 said:
For me, turning off Sync Browser in sync settings for my Google account fixed this problem. I am using a HP Touch pad though, but should be the same on any android device.
Click to expand...
Click to collapse
Same thing is happening on my touchpad when I click sync browser that comes up. Turning it off is fine with me thanks for the tip.
This happened to me occasionally when I was running a custom rom but since I updated to the next version of the rom and flashed gapps, it hasn't come back. There did not appear to be a reason or rhyme. I tried to reinstall chrome and gmail but not sure of the results. May want to try that.
Sent from my Nexus 7 using xda app-developers app
process com.google.process.gapps has stopped working
I have the same problem. The only difference that I know exactly when happened and what is the reason.
I upgraded to JellyBean, but just before that I force stopped some running apps thinking of a "clear" upgrade (WRONG).
Then after the upgrade (I was rooted before it) I opened Titanium Backup and noticed that some applications were showing as uninstalled ???
I did not uninstall them - but somehow they ended up uninstalled after the upgrade.
I suppose this happened because I stopped those few processes just before upgrading.
Now the applications showed as uninstalled are: "DRM Storage Protected..." Media Storage" , "Gallery" and some more
All those missing now ... I cannot start Google Store at all !? It opens for a second and closes itself. Tried to restore those with Titanium Backup but it does not restore them ... just runs endlessly.
PLEASE HELP !
I would try to flash the factory rom, unless you are using custom, flash the custom with gapps.
Sent from my Nexus 7 using xda app-developers app
buffnutz1 said:
I've searched for a fix for this error but all it brings up are like 100 page threads and I can't get to the exact page. Does anybody know how I can stop getting this to pop up? I've tried switching roms but the next one does it as well. Any tips?
Click to expand...
Click to collapse
Here's the most simple fix. Remove your Google account and add it again.
Sent from my SAMSUNG-SGH-I747 using xda premium
It's been driving me nuts.
As soon as my Nexus 7 boots I get the message.
I removed my Google account and re-entered my details.
The message popped up again as soon as the account was added.
I'm on the stock 4.2.1 rooted ROM.
Factory reset next without restoring a backup.
Speaking of backup. When I used the ADB restore command.
I had the message that my device will restart. It did. I then had the Restore screen on my Nexus 7.
I hit Restore my data button or whatever it's called, and my tablet reset immediately. And no data was restored to my Nexus.
It's seems that is broken too.
I cleared Data and Cache of Browser (my stock Browser) and error disappeared, problem fixed...
I'm having this issue as well. Started happening after I flashed Paranoid Android 2.99 Beta 6 and the current gApps zip.
clankfu said:
I'm having this issue as well. Started happening after I flashed Paranoid Android 2.99 Beta 6 and the current gApps zip.
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Click to collapse
VladaP85 said:
I cleared Data and Cache of Browser (my stock Browser) and error disappeared, problem fixed...
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Click to collapse
Did you tried this? (Comment before yours)
Finally cured it on my stock rooted Nexus 7.
Factory wipe and didn't restore any system apps.
So far so good.
I tried every other trick in the book.
So in the end, a wipe was the only option.
Sent from my Nexus 7 using Tapatalk 2
I just solved this on my Nexus. It was one of the google apps having a sync issue. I solved it by turning each one off till the error stopped then uninstalling it and reloading it.
TWRP 2.3.3 installed via Goomanager.
With rooted stock ROM 4.2.1 I used GooManager to download latest Paranoid Android 2.99 Beta 9 and GAPPS-JB-20121011.zip.
Factory reset and wipe of Cache & Dalvik then flashed PA from Goomanager
Nexus booted into PA
Opened Goo manager and flashed the GAPPS I'd already downloaded.
Nexus boots into unlock screen but then says "Unfortunately, the process com.google.process.gapps has stopped" and when that is cleared I get "Unfortunately, Setup Wizard has stopped" over and over again.
I don't get an opportunity to do anything other that re-boot into recovery.
I've re-flashed GAPPS by itself over the top, as well as PA and have tried, from within TWRP, to flash both one after the other. I always get the same errors.
Any advice please?
[Edit #1]
Used Wug's NRT 1.6.1 to flash back to stock, unlock and rooted again.
Installed Goo Manager again and downloaded GAPPS and PA 2.99 and going to see what happens.
and.....
Exactly the same problem!
[Edit #2]
Solved.
There was a later version of GAPPS that Goo didn't have listed.
I had a very demanding week at work and during a session of mental autopilot, I allowed a friend who had updated his Nexus 7 to 4.2 - talk me through updating MY Nexus 7 to 4.2 (kernel ver. 3.1.10-g22b4fcd). This is something I would never have done without a little checking to see what kinds of problems people were having, but I wasn't thinking clearly and gambled that it wouldn't cause any major problems.
The first thing I noticed was that none of my apps would update. Every time it reports an "Error retrieving information from server. [RPC:S - 5:AEC - 0]". I then tried installing an app from the Google Play Store, and got the exact same error. This happened with several apps.
I've had mixed results installing from the Amazon App Store, with a couple successes. However, it doesn't seem to log me in automatically like it used to. At least the installs were successful.
Next, I used Android Task Manager to Stop the Google Play Store app and Clear Cache and Clear Data and then cycled the power of the Nexus 7.
No Luck. I'm still getting the "Error retrieving information from server" message whenever I try to execute an update or downloading a new install.
I sure hope I don't have to revert back to 4.1.2 because I'm going to have a hard time getting everything setup and working the way I had it.
What should I try next? I greatly appreciate any help suggested. Thanks!
Solved
I created a new account and logged into it. Then I deleted my old account and re-booted the tablet. When restarted, I added my old account and logged into it. Now the updates are working without error.
I hope this helps someone.
I'm having the same issue on 4.1.2
Sent from my Nexus 7 using Tapatalk 2
Just fixed the issue by deleting my Google account and adding it again.
Sent from my Nexus 7 using Tapatalk 2
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Tried this but unable to install it, likely because I uninstalled the Google Play Store updates and it rolled itself back to 3.9.17
Removing/re-adding account didn't work either, even w/ a reboot + clearing cache/data of the Google Play Store App.
4.2
networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Had this prob. with my SXS, THANK U!!!!!
hi
i purchased a nexus 7 from the the us play store in the month of dec . since i live in India , google apps like magazines ,earth etc were no longer available when i used my gmail account . everything was working flawlessly when today i cleared google framework service data to receive the 4.2.2
ota update notification ,it downloaded the update but while installing it showed an error (red triangle exclamation mark) ,i pressed the power button
but now it just stuck on the nexus 'x' logo plzz help
Same happend with me.I also disabled some Google apps like Currents,Earth... N7 is rooted and first time after root i trying to update, some propositions?
I don't usually say this....but there's a huge thread on 4.2.2 with about every problem and the fixes in it. For serious!!
There is actually a few threads!
Sent from my cell phone telephone....
I am posting this thread here for the next person who googles this problem, as I wasn't able to find a solution by lmgtfy. Hopefully I can save the next person to run into this some time.
The symptoms:
- Tablet was rooted when I bought it (I got it second-hand) but I unrooted after that.
- Worked fine for months
- After OTA update to 4.3 Play Store no longer worked.
- Clearing cache for Google Play Store didn't help.
- Factory reset didn't help.
The only working solution for me was:
- flash stock 4.3, erasing everything
I did it using the lazy method, uzing Wug's Nexus Root Toolkit. As I just registered it won't let me post a link, so google for it.
Hope this helps someone.
thanks for sharing solution .. but should the rom be Stock only ? can i root it after that ?
Easier solution, delete your account and re add it.
Sent from my Nexus 4 using Tapatalk 4
If that doesn't work, try uninstalling PlayStore which rolls back to previous version.
Hi,
I am running 4.3 in nexus 4. This morning I updated the Gmail app update available on google play store. Just after the update, I opened gmail and I was asked to auto sync my account for email updates. I clicked yes. And just after that, my phone rebooted. And since then the phone has been rebooting like crazy. It's been 2 hours already and it's still rebooting.
Can somebody please help me how to solve this issue..
Thanks in advance.
Press volume down and power for more than 15 seconds and you will see the Google logo again and hope it restarts
If not, did you enable usb debugging and could you give us a logcat?
And are you on stock rom and kernel? Or custom rom? Root and bootloader unlocked?
Sent from my Nexus 4 running Android 4.3