Have had my ATT S4 since ot was first released in the US in late April. All the while, i have been charging using 2 or 3 samsung chargers that i used for my previous Infuse. One morning, i woke up, grabbed my phone off the charger and it didnt charge. Had not previously had this problem. Phone always charged rather quickly. Phone will not acknowledge the charger when it is plugged into a wall, even the charger packaged with my S4.
Fnny thing is that if i plug the USB into a computer that is charging, my battery charges. Not nearly a far as it did before, probably twice as long until 100%. so, i can charge via computer and usb....thats is.
I am rooted and do mot want to have to unroot and go into ATT store and deal with the nuisance of getting a new phone.
Anyone else having this problem? Was not able to find much in archives. Have seen some others mention this on yahoo/andriod aite or two but not a lot of info on why and if there is a work around.
It look like a faulty charger, borrow a friends and find out for certain, if you dont want to go into a store to have it checked out, just buy another charger from ebay/amazon.
John.
No, not a charger issue. I have tried about 4 different chargers and a docking station. No dice. Only USB works.
I have the same issue with International I9505.
Even with PC or Laptop - it sometime charges sometime not.
When connected to PC or Laptop, the device is not being recognized as I cant transfer the files.
It happened when I drained my I9505 up to 5% and then switched off and then connected to wall charger.
Then when I woke up in the morning, it showed only 33% - I was surprised. Then I again tried to charge - it didnt get recognized.
Any solution? I am planning to do the factory reset.
I dont think its charger or hardware issue as I recently upgraded through OTA and facing different issue like this one and also the 3G
SUJANMOOL
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Having exactly the same problem... couldn't find over the internet a solution yet or a position about it...
Affraid it's a hardware issue and have to send to the assistance...
Anyone know what to do?
Yup having the same issues - but i noticed only having charging issues when battery reaches 20% or the low battery notification pops up
it detects that a usb is connected but it wont charge
Solutions:
- dont let it go below 20 which is ****
- some people claim that if you use a 5pin charger instead of the 4pin which samsung includes solves the prob
Mine is a little more serious I think... haven't found a solution like that yet.
I have to connect/disconnect multiple times and it suddenly works.
But between those connects/disconnects it presents multiple problems, it appears on notification bar "Dock Connected", sometimes appears "Dock Connected" and on the notification bar appears "Suggested Apps (Anchoring)", other times it appears "Dock Connected" and the volume bar appears on the screen and stay there freeze (the phone works, but the bar doesn't disappear)... Sometimes the phone starts charging and suddenly stops, other times it says it's charging and if I remove the charger it keeps the charging symbol on the battery icon...
It's completely crazy, gonna take to service I guess.
Have you tried blowing out the usb connector on the phone with a can of compressed air?
If there is a minute piece of dust there it may be shorting something out - error that dock is connected. I know this happens to other phones, there was a big thread about it on the S3 forum. Might be a simple little thing like that...
Unfortunately that doesn't work for me, will send to service, let's see.
have you solved this problem and how?????
rokashi said:
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Click to expand...
Click to collapse
have u sved this problem ??
ihave same problem plz rply.
jkgohil29 said:
have u sved this problem ??
ihave same problem plz rply.
Click to expand...
Click to collapse
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
ZonderZout said:
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
Click to expand...
Click to collapse
Had this problem today. Suddenly out of nowhere "Dock is connected" message appeared after plugging the charger in and out. Tried to clean out the dock with stick and cotton on the edge. Then turned off and plugged in charger. Problem exists. Phone charges but stops regularly. It is very annoying when you dont know how to fix this kind of problem.
Any new solutions?
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
Amazing! I've dealing with this problem for weeks and internet didn't give me any good answer, but the whole problem was a baterry monitor apk that for some reason was interfiering with the charger. Thank you so much!
I had this problem too and in my case it was a hardware problem. When i start the charging it kept repeating the start proces of charging with the vibration and the grey battery icon(in case the phone was turned off). The battery icon with the green charging light just didn't showed up. I tried many things but nothing helped. I let the phone keep charging for the whole night but in the morning i saw that it didn't charged anyway!
Then i went to a local phone reparation shop(none official samsung) and they knew immediately recognized the problem and it was the usb/charging connector where you plug it in the phone. They fixed it in 1 hour for a cheap price and from then(i think a few months ago) it charges back perfectly. It seems it's a disease with S4's.
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
You probably got some water damage in your port. What you need to do is clean it. I used pure alcohol and a toothbrush for that. After that I flashed a custom kernel so I could enable fast charge true usb.
That's the reason your phone is charging slowly, it thinks it's connected true usb. So you need to boost the usb charging. After a few charge cycles I could revert back to my standard kernel and the problem was fixed.
I think ur right Lenny.
Mine S4 got wet last weekend and now i am also getting the " Dock is connected" message when i plug in the charger cable.
I can charge my phone but sometimes while charging i hear the sound go off and on what you hear when unplugging the charger.
I will try your solution and hope it will fix mine too. Thanks for posting ur tip!
I suggest you go buy a new genuine cable for an s4, the s4 does actually require a special cable capable of 2A charge rate otherwise you can end up in all sorts of bother.
Thank you all for sharing tips. I cleaned the port as suggested, then replaced my cable. Now everything is back to normal.
Sent from my GT-I9500 using XDA Free mobile app
Lucky you :good:
Same problem - galaxy s6
Hi there - same problem, on my 128gb s6. started this morning. Yesterday everything fine, would charge when connected via USB to both laptop and to regular samsung usb power unit. Have now tried 3 different USB cables including the samsung cable, 3 different usb power units and of course tried all 3 cables in laptop usb port. Have checked phone's usb port - clean as a whistle. Have rebooted both connected and unconnected. Started getting 'dock connected' message, now it just wont charge, although starts up fine. I take very good care of the phone, so no water damage or untoward shock damage (never get it wet, never drop it). Remaining battery charge seems to fluctuate between 30% and 40+ %, depending upon whether it's plugged in or not. If I turn it off, then connect usb cable, the phone just reboots, still not charging. I then turn it off and see no green battery charging screen, as I used to seen when connected but turned off. Should I just hard reset and take to repair shop? Still under warranty.
I would return the phone for a warranty repair. Software would not usually prevent the phone from charging when powered off.
As a final test, see if the s6 will charge wirelessly, assuming you have access to a qi charging pad and the s6 has a built-in qi receiver like the North American version of the s6.
In a beautiful day, when I forget my charger at school, I used my PC to charge my cellphone ( just 2 days like that) and the cellphone was detecting like usual: If connected to pc it shows charging over USB, If connected to AC it shows AC. Ok then, so What is the problem? After One week, when I was travelling using the phone as usual the battey ended and cellphone turned off at 0% (perfectly normal), as soon as I was travelling I used car charger to charge my Zenfone (It is an 2A car adapter). When I connected the cellphone (I was on Stock ROM) it take more time to detect charger than usually (like when you connect it the phone instantly shows the battery icon when off) it takes over 20s connected to charger to show the battery logo, the phone was saying that 1/4 of battery has been charged (WTF it was totally discharged from 100% to 0% and when I put 20s it charge that much? This is not possible I tought). When I turn the phone on it was showing 30% OF BATTERY, I wondered how that could happen. (I alreay saw this bug on my friend's cellphones from other brands like Samsung & Motorola). Anyway, when I saw those 30% I saw the battery graph (wich shows if is on AC or USB) and it was showing charging over USB. BUT HOW THAT COULD BE USB, ITS A FRRAKING 2A CHARGER WTF ZENFONE. I tested on my sister's phone with same cable and same charger, it was showing charging over AC as well. When I finally get home I let it charging, after 1h30m it just charged 15% with Asus AC charger & at the battery graph still showing charging over USB, when I tried to connect it to computer the phone was showing charging over USB (btw it was ok because it was on PC) but windows doesn't said nothing was connected, no USB mismatch, NOTHING. I was on panic. WTF HAPPENED TO MY CELLPHONE. This day I decided to go to Marshmallow, soon as I have root and TWRP pre-installed (when I still have usb connection {3 months ago when I made root}) So I downloade RR zips, upgraded, everythig was ok, Marshmallow Running successfully. But one thing wasn't ok, the freaking charger detect. It was still saying "over USB" but it was on AC. Tried to go o bootloader, no answers from the phone either from windows. I bought an USB-OTG adapter, not working too. I bought an new microusb sub board, replaced it to the new one. No success, still saying charging over USB, no pc connection. Just one thing chaned: OTG before SubBoard change it doesn't even gave energy to "feed" the pen drive, mouse doesn't work too. This night was when I became freaking mad, I let it charging, when I turn the phone on it has just 25%. 6h Charging and 25%. I said to myself, this couldn't be possible, no way dude. I don't know what to do anymore, I'm desperate, is the only android phone that I have, already tried many chargers, many cables, many different computers, no clue of what happened with this cellphone. So is not an hardware issue (as soon I already had this issue, but it get back to normal by itself last time, I didn't do anything) but now it has been 1 month charging "over USB with short battery life. What am I suposed to do now? I tried repair battery life PRO, app from an XDA member. It says everything OK with battery, screenshot below: (translate: No problems founded). And another screnshot of the USB problem. As you guys can see my battery graph is sh*tty, never get to 100% in one day because of this issue.
@gadmei.tw @TecnoTailsPlays (New thread that I was saying).
Please anyone help me, I don't know what to do anymore . I always helped guys with other issues on RR and other rom's issues, now please I need you guys to help me.
Sorry for my bad english, I'm from Brazil and I'm nervous now.
Thanks XDA :crying:
I half read your story .I think your battery is miscalibrated.You need root and a app to calibrate it.
Say thanks if it helped.
Hello guys, I am facing a strange issue with my father's mobile. It's not charging at all. Chargers are ok. Interesting thing is that when I switch off the mobile and plugs the charger in it turns up and shows the charging logo. But it goes from 1 to 0 and turns off and on and same process again. It had only 10% charge left when I got it on my hand, tried to do a reset from recovery menu. But unable to access it before charge runs out. Now I contacted some repair service face to face but different shop is asking different charges like someone asking $4 and someone asking $10. ($ is not my currency, just an example). So can anyone tell me what exactly could be the problem? I don't wanna give my mobile to a bad repairman or to some greedy one.
May as well be an issue with the battery or the charging port. Not too sure which is which, but it's definitely hardware.
I had an issue with mine (same model) not charging too, I simply changed my charging brick because that was the issue for mine.
Hi, any update? I have the same problem.