Galaxy S5 Mobile Data Problem - Galaxy S 5 Q&A, Help & Troubleshooting

Hello.
Here is my problem. I bought a Galaxy S5 (SM-G900H) Internationally Unlocked. I bought it in a foreign country than the one I live in.
I came back to my country and I inserted my SIM card and it worked perfectly - Calls and Mobile Data worked properly.
My issue started last week (exactly on Wednesday) when the Mobile Data suddenly stopped working.
I've tried everything. Toggling on/off the mobile data, toggling on/off the airplane mode, restoring the APN settings (I even went to customer service for the APN config and it still does not work, they told me they did not know what was happening). I also did a Factory Reset and Firmware Update (5.0 Lollipop).
My phone is unlocked as it worked before.
This is very frustrating.
Help, please?

Not cool.
Thanks for nothing.

xavi98xavi said:
Thanks for nothing.
Click to expand...
Click to collapse
Download Kies from the Samsung site to repair.
And you should be more patient. A new version (Lollipop) just came down and is probably the reason everyone is flocking to other threads.

Rapunzl said:
Download Kies from the Samsung site to repair.
And you should be more patient. A new version (Lollipop) just came down and is probably the reason everyone is flocking to other threads.
Click to expand...
Click to collapse
I downloaded Kies3.
Can you tell me how do I repair it?
Thanks in advance.

xavi98xavi said:
I downloaded Kies3.
Can you tell me how do I repair it?
Thanks in advance.
Click to expand...
Click to collapse
First, try going into recovery (volume up/power/home buttons as it starts) and use the factory reset.
If that doesn't work, use your original cable to connect to the computer. Wait for Kies to show it connected. Tools/Firmware installation and initialization. This will install unrooted latest build of stock.

Same happened to me
Did you solve this issue? I have two g900h that have the exact same problem since last week. I'm unable to fix them with anything...

Related

[Q] Can't access PhoneUtil

Hello all,
I tried searching the forum and google for this problem but haven't come across anything.
I really hope someone can help me out or I'm gonna have to buy a new phone.
I need to access the PhoneUtil menu by punching in *#7284# so I can continue with this procedure to enable AWS. But the menu is not coming up. I even restored the phone to factory settings but still no menu. USB debugging is enabled.
I followed this procedure when I first got the phone a few months ago and it worked. Now all of a sudden my phone only starts to detect Bell/Rogers network and not Mobilicity. So I'm guessing if I went through this process again it will work...but I can't get phoneUtil to pop up this time.
Any ideas?
Splifff said:
Hello all,
I tried searching the forum and google for this problem but haven't come across anything.
I really hope someone can help me out or I'm gonna have to buy a new phone.
I need to access the PhoneUtil menu by punching in *#7284# so I can continue with this procedure to enable AWS. But the menu is not coming up. I even restored the phone to factory settings but still no menu. USB debugging is enabled.
I followed this procedure when I first got the phone a few months ago and it worked. Now all of a sudden my phone only starts to detect Bell/Rogers network and not Mobilicity. So I'm guessing if I went through this process again it will work...but I can't get phoneUtil to pop up this time.
Any ideas?
Click to expand...
Click to collapse
Do you have an AT&T S4? And, if so, did you take the MF3 firmware update? Because if you do, and you did, you shouldn't have. The only thing you can do with a phone on MF3 is Root. No service menu, no Kies, No ODIN, and no going back.
If this is the case, there is a lot of information about it all throughout the General and Q&A sub forums and this information has been there for a while.
If it isn't the case, maybe you can give a little more information and someone can help you. Good luck.
Splifff said:
Hello all,
I tried searching the forum and google for this problem but haven't come across anything.
I really hope someone can help me out or I'm gonna have to buy a new phone.
I need to access the PhoneUtil menu by punching in *#7284# so I can continue with this procedure to enable AWS. But the menu is not coming up. I even restored the phone to factory settings but still no menu. USB debugging is enabled.
I followed this procedure when I first got the phone a few months ago and it worked. Now all of a sudden my phone only starts to detect Bell/Rogers network and not Mobilicity. So I'm guessing if I went through this process again it will work...but I can't get phoneUtil to pop up this time.
Any ideas?
Click to expand...
Click to collapse
did you install the phone util apk?
Yes I downloaded and installed phoneutil.apk from multiple sources many times, but the menu never shows. It's a Bell S4 not AT&T. Could I have installed the MF3 update even though its a Bell phone?
Not sure how to root but I can search. Will rooting it solve the problem?
If you need any other information let me know.
Splifff said:
Yes I downloaded and installed phoneutil.apk from multiple sources many times, but the menu never shows. It's a Bell S4 not AT&T. Could I have installed the MF3 update even though its a Bell phone?
Not sure how to root but I can search. Will rooting it solve the problem?
If you need any other information let me know.
Click to expand...
Click to collapse
I had the same problem too I think it is becoz of the OTA update..which disables that USSD code...did u find any solution how to solve the issue? I really do not want to root the phone..thank u.

[Q] I am a stupid

I nucked up BIG time.
I had xxuamdk 4.2.2 i somehow* managed to upgrade from kies. now i have xxuemj8 4.3 BUT no network connection my imei has not changed at all. I tried upgrading radio via odin but no luck lots of radios didn't even worked. workking ones cannot registered on network. i tried installing other roms and no luck.
BUT something is fishy in here. when my phone says not registered on network. i tried calling myself from land line i got ring tone. but there isnt any action om my galaxy. when i turn on airplane mode i got carriers unreachable message.
*there is stupidity. i still cannot believe myself WHY I DID IT. I didn't even back up my efs.
So i don't know how to deal with it. What should i do???
sbugra said:
I nucked up BIG time.
I had xxuamdk 4.2.2 i somehow* managed to upgrade from kies. now i have xxuemj8 4.3 BUT no network connection my imei has not changed at all. I tried upgrading radio via odin but no luck lots of radios didn't even worked. workking ones cannot registered on network. i tried installing other roms and no luck.
BUT something is fishy in here. when my phone says not registered on network. i tried calling myself from land line i got ring tone. but there isnt any action om my galaxy. when i turn on airplane mode i got carriers unreachable message.
*there is stupidity. i still cannot believe myself WHY I DID IT. I didn't even back up my efs.
So i don't know how to deal with it. What should i do???
Click to expand...
Click to collapse
Download latest stock 4.3 firmware from Sammobile and flash in PDA section of Odin.
that may fix it.
.
Obagleyfreer said:
Download latest stock 4.3 firmware from Sammobile and flash in PDA section of Odin.
that may fix it.
Click to expand...
Click to collapse
Thanks in advance. Flashing right now.
No luck
Same...
i had this happen to my cspire phone today. It wont get past activation right?? Mine would try to activate on first one and go to different carrier like verizon, 2nd one just wouldnt activate at all. It acts like the modem is wrong but the sim card app's will tell you that its fully functional as does the settings menu, its just stuck in ROAMING mode.. I went through 2 of them this morning, My 2nd would keep trying to activate and then say no sim and crash out, so odin it back to samsung official status and go claim your warranty and don't touch it again. I did both with the knox 0x1 and far as i know that doesn't hold anything against your hardware warranty. Company should approve it as long as you have their original software back on there in the locked state.
[SP]JESTER said:
i had this happen to my cspire phone today. It wont get past activation right?? Mine would try to activate on first one and go to different carrier like verizon, 2nd one just wouldnt activate at all. It acts like the modem is wrong but the sim card app's will tell you that its fully functional as does the settings menu, its just stuck in ROAMING mode.. I went through 2 of them this morning, My 2nd would keep trying to activate and then say no sim and crash out, so odin it back to samsung official status and go claim your warranty and don't touch it again. I did both with the knox 0x1 and far as i know that doesn't hold anything against your hardware warranty. Company should approve it as long as you have their original software back on there in the locked state.
Click to expand...
Click to collapse
thanks for your advice dude but i couldn't care less about warranty i have friend work in there but i dont have time to go there and i cant be away my phone for my job for more than 1 hour. even right now i have wifi hot spot to use my phone. i have to fix it or i will have to buy a new one.
OK try this.
Flash a custom recovery, Philz is my recommendation.
Boot to recovery (hold volume up +power)
Them in recovery menu go to mounts and storage and format System, cache, data, pre load.
Now flash stock ROM again and keep fingers crossed.
Sent from my GT-I9505 using XDA Premium HD app
sbugra said:
thanks for your advice dude but i couldn't care less about warranty i have friend work in there but i dont have time to go there and i cant be away my phone for my job for more than 1 hour. even right now i have wifi hot spot to use my phone. i have to fix it or i will have to buy a new one.
Click to expand...
Click to collapse
Just telling you man the carrier couldnt even fix mine with their forced data fix from their system. The phone gets screwed up and not even odin can bring it back. You can get someone to pull your modem from their rom and try to flash over but it will fail. Once its there its like it cant untake it. I returned 2 by warranty today, im done with messing with this pos phone if thats all its going to do for me. But go in the store tell them the sim card went bad, they will piddle with it and try another card and it will do same crap, then they will finally break down and offer u a warranty phone. Mine were FREE!! You said you cant be away from the phone for more than 1 hour, well at this rate NOTHING is coming through your device at this point?? So your hotspot does nothing if the phone doesn't have a data connection? Mine would get stuck with the roaming triangle, you could do 611 and hang up and 4g would come on but then go away again. If thats the case you'd save time and hassle by just taking it in with official a odin full restore flash on it.

[Q] Samsung Galaxy s 4 issue with mobile data

recently my samsung galaxy s 4 on the carrier US Cellular and running the stock android version 4.4.2 has stopped communicating with 4g lte. It will show that there is a 4 g lte connection but will not connect to facebook messanger or do anything internet related. It will occasionally drop to 3g and work fine or drop connection all together.
In my attempts and large amount of research to fix this problem i have done the following:
1. Turned on and off airplane mode
2 restarted the phone
3. Replaced SIM card with a new one
4. Factory reset my phone
5. Erased application cache in the recovery mode
6. I have also tried to change the network mode and yes mobile data is turned on.
Please help. Us cellular is just telling me to buy a new phone that i cant afford because they dont know whats wrong and samsung is saying the same thing. ***Also it is not a rooted phone*****
Dial *#1234# and tell me what appears with details pls.
I attempted to type that in and nothing happens. I have tried other codes as well and same result.
Install Phone Info from the Play Store and run it. Tell us the AP, CP, and CSC of the phone.
vulkner2 said:
I attempted to type that in and nothing happens. I have tried other codes as well and same result.
Click to expand...
Click to collapse
The original samsung firmware doesn't seem to recognize some of those USSD codes. That's why nothing happens.
@GDReaper: *#1234# is one of the codes that does work in the Samsung dialer. US Cellular has blocked access to that information, which is why it's not working for him.
GDReaper said:
The original samsung firmware doesn't seem to recognize some of those USSD codes. That's why nothing happens.
Click to expand...
Click to collapse
Ok do you any idea why i am having these issues
Strephon Alkhalikoi said:
Install Phone Info from the Play Store and run it. Tell us the AP, CP, and CSC of the phone.
Click to expand...
Click to collapse
I have attached screen shots of the information of my phone from that app.
vulkner2 said:
I have attached screen shots of the information of my phone from that app.
Click to expand...
Click to collapse
Try to update to the latest firmware for your device via OTA or via ODIN: HERE.
Joku1981 said:
Try to update to the latest firmware for your device via OTA or via ODIN: ].
Click to expand...
Click to collapse
I have updated my phones firmware and the issue still remains. Both US cellular and Samsung have absolutely no idea whats causing the issue. I have also atempted to root with Kingo Root and it fails.

[Q] G900F won't make or receive calls

Hi
I have searched the forum beforehand and can't find a post with the same symptoms so...
I have just bought an S5 which will not make or receive calls or texts, although my mobile data works fine!
The guy I bought it from said he had it brand new and sealed, and used a Giff Gaff card for a few hours with no problems before the issue developed. I'm using Virgin. It was apparently from new, a Three network phone but did not appear to be locked to their network.... no unlock messages appeared when my SIM was inserted, it all appeared to work until I tried dialling!
I get a good signal and all the indicators are that the system is connected and functional, but when I dial any number the phone dials briefly then shows "Call ended". Texts just fail after a short while. Emergency calls work OK so the radio seems fine.
From the wonderful Phone Info app the following are installed:
Bootloader version: G900FXXU1BNL9
Baseband version: G900FXXU1BNL9
PDA version G900FXXU1BNL9
CSC version G900FH3G1BNL1
Product code: SM-G900FZBAH3G
I have tried the BOB7 BTU firmware via Odin and this worked ok but didn't fix the problem.
I also tried to downgrade to 4.4.2 with both the Three firmware and the ANG2 BTU firmware. Both just cause the phone to hang at the splash screen.
The serial number, IMEI number and the "refurbishment" check all show the phone as genuine.
Knox is still sitting nicely at 0x0.
Looking through the service menu settings nothing obviously jumps out as a problem but it does seem to be some sort of SIM lock.
Phone info shows the manufacturing date as 2015.01.03 so should be in warranty so I'm holding off rooting it as long as possible
I have scoured the internet and found a couple of others with the same problem but no helpful replies to their queries.
Any ideas anyone? Thanks guys
Try a Giff Gaff SIM in it, if that works, you have your answer
If you have upgraded from 4.4 to 5.09 through Odin as I did with mine which is Generic BTU the phone calls and texts would not work after the update so I did a factory reset then flashed the BTU firmware again did another factory reset and the phone has been fine ever since.
One of my friends got an S5 just before Christmas on 3 Network he was told by them that they no longer sim lock their phones how true this is I don't know but he tells me that's what the sales person told him, but he now has Generic BTU firmware on it not the original 3 firmware, he had to do a factory reset twice before his worked properly
So it may be worth trying bt flashing the BTU firmware again (BOB7) then doing a factory rest, flash the firmware again after that and factory reset once more then see if it works properly
Thanks for the quick replies.
I have flashed the BOB7 and BNL9 firmware several times with factory resets... no difference. I have also tried to downgrade from the original 5.0 to 4.4.2 (UK S5 didn't get 4.4.4 as far as I'm aware) but the phone hangs on the splash screen and I then can't boot into recovery.
I am waiting for a Giff Gaff SIM to try but tried my mate's contract Three SIM yesterday and again data was usable but no phone or texting. In fact it was worse than the Virgin SIM as it displayed no network whereas the all the Virgin info was there as it would be on a working phone.
I originally thought it was a faulty radio but as emergency calls work I have ruled this out.
One thing I've noticed is that in the Service menus there is sometimes the message to "Pease reboot" - an obvious typo but not something I would have thought Samsung would have overlooked. Maybe it's a dodgy clone. Anyway of knowing for sure?
One other thing that may or may not be relevant. In my working phones with the Virgin SIM, the Service menu shows the "Speech Ver" as "FR FR FR" as does the dodgy S5 when it has the Three SIM in it. When I put the Virgin SIM in the phone the "Speech Ver" changes to "AMR, EFR, FR". The "FR" I believe means "Full Range" so is that a contributing factor?
I've attached a screenshot of the phone menu with the Three SIM inserted.
Thanks for your help so far guys, it's much appreciated, this has me stumped.
ag4751 said:
So it may be worth trying bt flashing the BTU firmware again (BOB7) then doing a factory rest, flash the firmware again after that and factory reset once more then see if it works properly
Click to expand...
Click to collapse
I'll give it another couple of goes when I get home. Thanks mate
tripleclown said:
I'll give it another couple of goes when I get home. Thanks mate
Click to expand...
Click to collapse
These are screen clips of my stock (BTU) Service Mode details and About Device details I am on o2 if it helps for any comparison
ag4751 said:
These are screen clips of my stock (BTU) Service Mode details and About Device details I am on o2 if it helps for any comparison
Click to expand...
Click to collapse
Thanks for that mate, mine compares ok with yours, particularly the "About" status.
I have now tried 02, Three and Giff Gaff sims as well as my Virgin sim. Same problem, can use mobile data but no calls or texts.
reflashed 3 more times with a factory reset after each, same problem.

[help] wifi issue problem!!!

Is there any p8 lite users or just me have problem.. cant connect to wifi even my password is correct
"Denied access to network. Connection Failed"
help me or if there's anyone have same problem let's find solution bout this
thanks in advance :crying::crying::crying::crying:
up for this , thanks in advance for helping me dev's and modders
Same issue....need help
Sadly a common problem. Have read a lot of tips on how to fix, but none have worked for me (clear cache, factory reset...).
Will probably return the phone soon as it doesn't seems like WiFi will ever work properly.
Update:
Talked to Huawei Customer Support (in Sweden) and they suggested a factory reset and trying to connect to a different AP (to verify that there was no problem with the AP). Which I have already done, so next step was to return the phone. So I just did that and they (the store I bought in in) are going to send me a new one, that hopefully works. Fingers crossed.
uzzapers12345 said:
Is there any p8 lite users or just me have problem.. cant connect to wifi even my password is correct
"Denied access to network. Connection Failed"
help me or if there's anyone have same problem let's find solution bout this
thanks in advance :crying::crying::crying::crying:
Click to expand...
Click to collapse
albi7894 said:
Same issue....need help
Click to expand...
Click to collapse
hymnis said:
Sadly a common problem. Have read a lot of tips on how to fix, but none have worked for me (clear cache, factory reset...).
Will probably return the phone soon as it doesn't seems like WiFi will ever work properly.
Update:
Talked to Huawei Customer Support (in Sweden) and they suggested a factory reset and trying to connect to a different AP (to verify that there was no problem with the AP). Which I have already done, so next step was to return the phone. So I just did that and they (the store I bought in in) are going to send me a new one, that hopefully works. Fingers crossed.
Click to expand...
Click to collapse
did this happend after the last update?
Lordbannakaffalatta said:
did this happend after the last update?
Click to expand...
Click to collapse
For me there was a problem straight out of the box. So I tried updating, hoping it would be fixed but the problem persisted.
Saw no difference in before or after update.
thankyou for your response guys ... i'll try to reflash my firmware and back to stock i'll update you guys if i have a same problem after flashing
- done flashing .. same problem still cant connect to wifi !!
someone said that the problem is the wifi chip ,, much better if i go to service center since no solution =.=

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