I have a AT&T Samsung S4 (i337) in which the screen has stopped working after being dropped. I have taken it apart and have tried ordering a replacement online. But I have gone through two screens I have ordered online and both as well have not worked right, in this case the touch digitizer. I am wondering if anyone here knows a good place to get replacement screens that are likely to work?
Maybe it's not the screens that aren't working. Maybe you're connecting them wrong or damaged a part when replacing the screens. I think you should let a professional do it. Or at least somebody who has done it before
GDReaper said:
Maybe it's not the screens that aren't working. Maybe you're connecting them wrong or damaged a part when replacing the screens. I think you should let a professional do it. Or at least somebody who has done it before
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I doubt that, I have fixed multiple phones, and other electronics devices, before and I know it is connected right.
Related
I've noticed recently the backlight on my HD2 seems to have suffered some sort of malfunction or something. Might be a bit of a strong way of describing it perhaps.
Basically imagine if you have a blank white screen/image showing on the phone, there's a couple of bits on it that always stay in the same place where the brightness is not the same as the rest. I'm certain it's only been like this recently but no idea why.
You can only really notice it with very pale or bits of white on the screen but am wondering:
1 - if anyone else has this,
2 - how it's happened,
3 - anything I can do about it,
In particular if it's a fault with the phone (as I'm certain the phone has never been knocked and it definitely has never been dropped or pressed hard etc), is this something I could get done under warrantee.
If it is, can I get it fixed on warrantee even with no receipt since I bought it on Ebay? Every single HD2 is still in its warrantee period so I hope they could do.
Thanks!
I have the same, they advised me to contact support, but i kinda neglected it for the time being.
I have the same kind of spot in the middle of my screen, i only really see it when the screen is white, annoying tho :/
I dont like the idea of having to send the phone out and missing it for a few weeks :'(
I had the same problem on my device so I called HTC and they picked it up, repaired it and sent it back. Well they sorted out this particular problem (by replacing the LCD panel) but, alas, created few more. The buttons were not placed properly, the body was damaged and etc. So Angry and Disappointed Me called them up and they picked it up again. This time they replaced the whole unit (the actual body if I am not mistaken) and sent it back. Finally I was glad to have my phone back after two weeks.
Funny enough most of the HTC employees that I spoke to had very poor English. And I spoke with quiet a few of them. Luckily I am talented at mimicking broken English and didn't have much problem getting my message across. I'd imagine for most people it should be very difficult to explain their problem and arrange repairs.
Thanks for the replies.
Is it possible to do this without a sales receipt and still not have to pay? I don't think I should have to pay since it's not very old at all but I can't prove it's actually my phone I guess.
Did you just contact them via the XDA website or something?
I got the same issue. Most annoying when reading long emails or articles. I thought about sending it in for repair but I have voided my warranty already and don't want to be missing my hd2 for a couple weeks and get hit with a massive bill. I think it has something to do with the layers in the LCD not being completely flat. But I havent got that far in my explorations of this phone, maybe I will on my next trip.
You should contact HTC support by calling at the number for your country that you can find from the HTC website.
They can do everything with the phone's serial no. At least that's how it worked for my Kaiser I got on ebay too when I had a prob with it.
meegulthwarp said:
I thought about sending it in for repair but I have voided my warranty already.
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Hmmm, good point. I have a custom rom on it so mine probably would be void too right? If I change it back to the original rom it should be ok though presumably?
Thanks anyway - glad this is not me.
I am also seeing this on my HD2. It is very faint and only really noticeable on white screens. Once you know it is there though you can't help but keep looking for it
To be honest I can put up with it as most of the time you can't actually see it, for example I can't see it now due to the keyboard being up.
I'd be interested to know if anyone in the UK sends their phone off for repair as I might do the same. I can't be without my phone though, it would be like loosing my arm!
NickT said:
I am also seeing this on my HD2. It is very faint and only really noticeable on white screens. Once you know it is there though you can't help but keep looking for it
To be honest I can put up with it as most of the time you can't actually see it, for example I can't see it now due to the keyboard being up.
I'd be interested to know if anyone in the UK sends their phone off for repair as I might do the same. I can't be without my phone though, it would be like loosing my arm!
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I have sent mine. Post 3 above ^^^
AF241 said:
I have sent mine. Post 3 above ^^^
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Ah yes, so you did. Sorry I was looking at the flag on your profile not your location
I have a small crack on the glass of my HD2 as well between the bottom of the phone and the power / end call key. It looks like a small hair stuck under the button Not sure if they would replace the glass for me as well if I sent it off?
I got my phone from O2 so I'm wondering if I'd have to go to O2 for repair or direct to HTC, maybe I could do both
Anyway, for now I think I'll refrain from sending it off unless it really starts annoying me. A bit of a pain though
I've emailed HTC as well to ask about this.....
So I bought a digitizer replacement kit on ebay for my N1. (I dropped it and my screen shattered.) I saw the iFixit teardown on the N1 and figured it'd be easy enough to do myself. The kit comes with tools to open it, but no adhesive to mount the new digitizer.(like the iPhone kits)
Basically I was just wondering what I should use to stick the new digitizer back in. Any advice from someone who's already done it would be great too.
Edit: Got the digitizer installed fine, phone booted, I giggled like a schoolgirl aaaand.. Couldn't unlock my phone. It wont respond to touch. Took it apart again to make sure it was connected properly... So now my only assumption is the digitizer I bought was defective.
Any help would be appreciated..
try asking the ebay seller
Thanks, I'll try that. Any other ideas?
maybe ask an electronics repair shop near you
RellikZephyr
Well I got it installed but it wont respond to touch.. Defective part?
I guess you've made sure it's plugged in right? Would definitely double check that
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
TFJ4 said:
I guess you've made sure it's plugged in right? Would definitely double check that
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
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Yep I did. I contacted the seller on eBay and waiting for a reply. Unless you guys can think of something else I did wrong in the installation I'm sticking with it being defective.
have other people replaced the digitizer successfully on the N1? or perhaps it is some software difference that the new digitizer needs to be "read" by the software, but the OS is looking for the "old" digitizer still...i'm talking out my arse BTW..
RogerPodacter said:
have other people replaced the digitizer successfully on the N1? or perhaps it is some software difference that the new digitizer needs to be "read" by the software, but the OS is looking for the "old" digitizer still...i'm talking out my arse BTW..
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I've seen a few people posting here saying they've done it, and I know one guy took pictures of the process. I understand what you're saying and it sounds logical enough, but I can't imagine the parts would be any different to cause that sort of problem.. Assuming the part I bought is legit.
Either way the seller should let me return it if the second one they ship out doesn't work.
i replaced my screen and digitizer yesterday using ebay tutorials i found. pm me and ill share but i bet you used the same ones. its a very delicate process. sometimes you have to be tough with it but at the same time not break the little guy. the only problem i could think of would be your connection. the only thing i fudged on minr was not cleaning the lcd before placing it back in. now i have two large fingerprints in my top right under my screen when i dim it.
disdain735 said:
So I bought a digitizer replacement kit on ebay for my N1. (I dropped it and my screen shattered.) I saw the iFixit teardown on the N1 and figured it'd be easy enough to do myself. The kit comes with tools to open it, but no adhesive to mount the new digitizer.(like the iPhone kits)
Basically I was just wondering what I should use to stick the new digitizer back in. Any advice from someone who's already done it would be great too.
Edit: Got the digitizer installed fine, phone booted, I giggled like a schoolgirl aaaand.. Couldn't unlock my phone. It wont respond to touch. Took it apart again to make sure it was connected properly... So now my only assumption is the digitizer I bought was defective.
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I cast... THREAD NECROMANCY!!!
I believe I have the correct adhesive (3M double-sided sticky tape of some small sort), but I'm wondering if anyone has a better idea on how to get the old sticky gunk off of the LCD aside from using rubbing alcohol? Thoughts? Kthxbai.
EDIT: Also, did you ever get your phone working again?
Just found this while looking for a replacement for my touch screen on my Vogue. I've replaced my digitizer before but I've never replaced the whole case. Has anyone done this? Looks like a way to really make my Vogue new again. I might just buy it and try it out. Its $20 so no huge loss, eh? BTW, I'm in no way affiliated with the ebay seller. Just found it after a brief search.
benutne said:
Just found this while looking for a replacement for my touch screen on my Vogue. I've replaced my digitizer before but I've never replaced the whole case. Has anyone done this? Looks like a way to really make my Vogue new again. I might just buy it and try it out. Its $20 so no huge loss, eh? BTW, I'm in no way affiliated with the ebay seller. Just found it after a brief search.
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If you decide to go that route the Elf Service Manual might be of some help.
jadesse said:
If you decide to go that route the Elf Service Manual might be of some help.
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That's good to know that exists. I've taken my Vogue apart several times before to the replace just the digitizer but never gone past that which I'll need to do in order to replace everything. The idea of a brand new feeling phone sure seems nice. And this time I'm putting on a screen protector.
Okay, so I did a search to make sure this thread has not been asked before. I have a simple question, which I fear does not have a simple answer. So about a few days ago, my digitizer started to go in and out, and this morning I woke up to find out that it's completely dead. I'm still under HTC's 1 year warranty. One problem though: My screen is shattered. And now my question: Will HTC still replace my digitizer even though my screen is cracked? I've been dying to see if someone else is in the same boat I am... Any help is greatly appreciated!
Thanks in advanced!
xiyellax said:
Okay, so I did a search to make sure this thread has not been asked before. I have a simple question, which I fear does not have a simple answer. So about a few days ago, my digitizer started to go in and out, and this morning I woke up to find out that it's completely dead. I'm still under HTC's 1 year warranty. One problem though: My screen is shattered. And now my question: Will HTC still replace my digitizer even though my screen is cracked? I've been dying to see if someone else is in the same boat I am... Any help is greatly appreciated!
Thanks in advanced!
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The only people who know for sure are your carrier; call them. My personal opinion is that they will claim the digitizer was broken when the screen was damaged. So they will fix it, but charge you for it.
Sadly I agree
They will use it as an excuse not to repair under the warranty
Damn HTC. I might as well try it myself, or get a whole new device because they said that it would cost 120 to replace my screen and digitizer, even though I'm still under warranty.
xiyellax said:
Damn HTC. I might as well try it myself, or get a whole new device because they said that it would cost 120 to replace my screen and digitizer, even though I'm still under warranty.
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Is that US or Euro? $120 is a pretty fair deal for factory work.
Hey Guys, My hd2's touchscreen stopped working a couple of weeks ago so i sent it in Thursday to htc under warranty. I called them today and they're saying they have to charge me $120 to repair it because its my fault it stopped working. I do have a crack next to the call button, could this be why? Also Is there any way that i can get it repaired under warranty instead of paying $120?
Sounds like you did something to cause enough force to get it to stop working, if it's cracked anywhere that usually means you dropped it.
I'd get the phone back, then find a 3rd party store that repairs screens for like $50 or something like that.
orangekid said:
Sounds like you did something to cause enough force to get it to stop working, if it's cracked anywhere that usually means you dropped it.
I'd get the phone back, then find a 3rd party store that repairs screens for like $50 or something like that.
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The thing is the screen didn't start messing up until months after i dropped it. I forgot to add its just not responsive to touch the lcd is perfectly fine.
brendonmgg said:
The thing is the screen didn't start messing up until months after i dropped it. I forgot to add its just not responsive to touch the lcd is perfectly fine.
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After you dropped it it may have damaged it but not to the point of not working, then maybe you bumped it wrong or something and it somehow messed up the digitizer. Either way, it def. sounds like a hardware issue at this point and since HTC knows you dropped it they will refuse to fix it for free.
3rd party is always cheaper than HTC, so you gotta do what you gotta do.
orangekid said:
After you dropped it it may have damaged it but not to the point of not working, then maybe you bumped it wrong or something and it somehow messed up the digitizer. Either way, it def. sounds like a hardware issue at this point and since HTC knows you dropped it they will refuse to fix it for free.
3rd party is always cheaper than HTC, so you gotta do what you gotta do.
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Alright thanks a lot man, I'll look in to getting it fixed sometime next week. Do you think its worth getting fixed since its a hardware issue with the digitizer being located under the end key? Wouldn't the same thing happen eventually?