Database Users

[Q] Bought unlock code for dell venue pro several times but failed

I have one T-Mobile version 8G dell venue pro for 3 weeks (from ebay), but need unlock code to use it in other network. I tried to ask code from dell unlock request code group, but they said cannot provide it since it's a retail version. So I placed order from one ebay seller and then another, but both couldn't get code for me. Then I submitted order in unlockallcellular.com, but they said so after 2 days.
Can anyone help me out of this problem? Where can buy an unlock code by searching in direct DB or cauculating method or software method LIKE fastgsm.com(they said they can only cauculate Samsung Focus). Thank you sooooooo much.

viboy01 said:
I have one T-Mobile version 8G dell venue pro for 3 weeks (from ebay), but need unlock code to use it in other network. I tried to ask code from dell unlock request code group, but they said cannot provide it since it's a retail version. So I placed order from one ebay seller and then another, but both couldn't get code for me. Then I submitted order in unlockallcellular.com, but they said so after 2 days.
Can anyone help me out of this problem? Where can buy an unlock code by searching in direct DB or cauculating method or software method LIKE fastgsm.com(they said they can only cauculate Samsung Focus). Thank you sooooooo much.
Click to expand...
Click to collapse
If dell doesn´t provide the unlock key I think you need to take a contract with T-mobile.
Or wait 2 days.

Sandbunny said:
If dell doesn´t provide the unlock key I think you need to take a contract with T-mobile.
Or wait 2 days.
Click to expand...
Click to collapse
T-mobile kick the bal to Dell.

Anyone can help me?

I assume you want a carrier unlock? IE you use another sim than the one that was provided? If so then...
email [email protected] and say this:
Hi, I am travelling outside the US, and I need an unlock code
My IMEI is: _____________ (your imei)
Thanks!
______________________________
The IMEI is found under your battery. Also make note of the service tag as they will probably want that too.
If your trying to sideload apps, then I hear the Chevron tool works great.

yes, I've sent mail to dell. They said it's a retail item, cannot give code.

Thunder_47 said:
I assume you want a carrier unlock? IE you use another sim than the one that was provided? If so then...
email [email protected] and say this:
Hi, I am travelling outside the US, and I need an unlock code
My IMEI is: _____________ (your imei)
Thanks!
______________________________
The IMEI is found under your battery. Also make note of the service tag as they will probably want that too.
If your trying to sideload apps, then I hear the Chevron tool works great.
Click to expand...
Click to collapse
yes, I need carrier unlock. I've sent mail to dell. They said it's a retail item, cannot give code.

you might have to call them then... I still havent recieved a response, and meanwhile I already travelled to the UK, so I am phoneless. Cheapest cheap phone here is 20pounds, but Virgin Mobile gave me a free SIM card to try out so I think I will have a friend in the States call them and give em my info so I can get this unlocked promptly. Their mobile support number that you should call would be 1-800-308-3355

Same problem
Hi there
I am having the same problem, did you get this resolved?
Thanks

im having the exact same problem here. even worse, i figured getting the unlock code would be pretty easy so i swapper out the 8gb card for a 32gb sd card which means the warranty us no good anymore and i cant send it back to the ebayer i bought it from.
i got in touch with dell anyway, same thing, its a retail device to contact tmobile.
but its not possible at the moment because i need to know the phone number of the sim card that came with it to sign up to the tmobile website, and i cant find out the number.
so does anybody have an email address for tmobile i could use it would be a great help?

rollno said:
Hi, Contact me all the people who want to unlock the device permanently . I will help you..leave me an email on [email protected]
Click to expand...
Click to collapse
First post... seems fishy.
Sent from my GT-I5800 using XDA App

Hi, Contact me all the people who want to unlock the device permanently . I will help you..leave me an email on [email protected]
I own dell venue pro and I have unlocked it. Within 24 hours you will receive the Unlock Code.
Whomsoever is interested can contact me on [email protected]

Successfully unlocked my phone
Communicated with Shallow Blue to obtain unlock code for my windows phone and was pleased with the service. Quick and accurate. One code worked first time for a fair fee.

Motorola atrix 4g at&t

I m italian and my english is not good
I have buy this phone lock at&t
I have:
Call at&t
send mail at&t
chat at&t
and used this sito for unlock
fastgsm.com
cellunlock.net
and other site no remember
i have buy on two ebay member and always respose:
Hi
We checked the IMEI you provided again and the code is not available for that phone. If you have another phone you would like to unlock, email us the IMEI/Provider and we will try to get the code for that phone.
If not please reply to this email with "REFUND" in the email subject and we will issue refund.
Sorry for any inconvenience.
I can buy universal sim for this phone o pay 50 dollar for unlock.... i m tired!!
Good morning

I dont know what device you bought, however, I bought mine from ATT (sim locked), and got the code from cellunlock for 19$ (with 50% off coupon), and it worked great. Im from Israel and already changed a cellular carrier, so I know for sure that my Atrix is now sim-free.
here is a link for the unlock site:
http://www.cellunlock.net/Default.asp
Hope it helps

I'd advise you to double check the IMEI before sending it to unlockers. It sounds like you've missed a number.

I bought a used phone,and get the unlock through at&t live chat,It didn't work first time, I refresh the gb rom, enter the unlock code, worked.

Moonshield said:
I dont know what device you bought, however, I bought mine from ATT (sim locked), and got the code from cellunlock for 19$ (with 50% off coupon), and it worked great. Im from Israel and already changed a cellular carrier, so I know for sure that my Atrix is now sim-free.
here is a link for the unlock site:
http://www.cellunlock.net/Default.asp
Hope it helps
Click to expand...
Click to collapse
I have used cellunlock.net (read first post) and yesterday mobileunlocked.co.uk
respose:
Hello,
Your IMEI unlock order for 356381040010*** could not be delivered because no unlock code could be found in the relevant database for the IMEI submitted or unlock tool chosen.
One of our staff will take a look at your order to see if something went wrong or if there's another way we can get your code with this tool. If you don't hear from us within 24 hours, you can consider this order cancelled and your payment will be refunded at that time.

ztxabc said:
I bought a used phone,and get the unlock through at&t live chat,It didn't work first time, I refresh the gb rom, enter the unlock code, worked.
Click to expand...
Click to collapse
used but did not give me the code
First they said ok
Then as imei
said no
posted on facebook a lot with the username "massimo roma"

maajstor said:
I'd advise you to double check the IMEI before sending it to unlockers. It sounds like you've missed a number.
Click to expand...
Click to collapse
typed dozens of times
almost surrendered to sell

Its not possible that you can't unlock.
I also agree that you wrongly entered imei.

drpratik said:
Its not possible that you can't unlock.
I also agree that you wrongly entered imei.
Click to expand...
Click to collapse
Mr i m italian.... i m not stupid...
my work is repair cellular phone.... my english is not good...but no stupid
*#06* or down battery
send over 10 site....all error???
no kidding

Hay man,
Here is a thought- from where you bought your Atrix? was it from a person or directly from ATT? The only possibility I can think of, as you said you double and triple checked the IMEI, is that the person who sold you the Atrix declared it stolen and ATT locked it (I know that in Israel it happens, why not in US as well... ), that is why your IMEI appears to be incorrect...

Moonshield said:
Hay man,
Here is a thought- from where you bought your Atrix? was it from a person or directly from ATT? The only possibility I can think of, as you said you double and triple checked the IMEI, is that the person who sold you the Atrix declared it stolen and ATT locked it (I know that in Israel it happens, why not in US as well... ), that is why your IMEI appears to be incorrect...
Click to expand...
Click to collapse
I gave imei AT&T (mail-facebook-chat)
if it were a stolen cell phone ... I think they would tell me

http://www.ebay.it/itm/140592254650#ht_500wt_1156

maksimo said:
I gave imei AT&T (mail-facebook-chat)
if it were a stolen cell phone ... I think they would tell me
Click to expand...
Click to collapse
What did ATT reply to you?
did they said that the IMEI is correct?

Moonshield said:
What did ATT reply to you?
did they said that the IMEI is correct?
Click to expand...
Click to collapse
via chat and phone respose:
asked unlock....
said ok
asked imei
No I'm sorry....
mail respose:
Hello,
The device that you currently have is not eligible to be unlocked. AT&T is the exclusive carrier of the device and under the existing exclusivity agreement we are unable to provide the device unlock code. In addition, some devices for which AT&T Mobility has exclusive marketing rights are permanently excluded from unlocking obligation.
Kevin- Social Media Manager

Weird...
Never heard this kind of stuff....
I don't know what you can do, maybe ask them if it will sometime be possible to unlock it, if not then sell it...
Sorry

[Q] Sim unlock code at&t

hi developers i am quite new to this site, the reason i join this i want to get the unlock code for my at&t motorola atrix 4g handset so that i can use different sim carriers,i have searched the whole threads still there is not a solution of the problem.Also i have visited different phone threads like htc sensation http://forum.xda-developers.com/showthread.php?t=1232107.Cant this problem be resolved like this,give some suggestion guys.U people are the best i hope someone can come up with a good idea for this problem.Also i have used some other site where they provide unlock code but they give same answers that my code cant be found.Plz developer give a look on this problem.

Hello,
I don't think there is any other way to unlock the atrix besides buying an unlock code. Unlock codes are fairly cheap on ebay, where I got mine. These are the guys that I used http://www.ebay.ca/itm/UNLOCK-CODE-...742?pt=LH_DefaultDomain_0&hash=item2eb89f6246 .
hope that this helps!

hey i know about the site giving unlock codes ,i have tried cellunlock.net site but they said they cant get me the unlock code so i am confused is it worth trying on other site as i heart cellunlock.net is quite best in its work.Give me a suggestion should i try this on other site.They give this message like this
Hi
We checked the IMEI you provided again and the code is not available for that phone. If you have another phone you would like to unlock, email us the IMEI/Provider and we will try to get the code for that phone.
If not please reply to this email with "REFUND" in the email subject and we will issue refund.
What should i do?

If the phone is on AT&T, call them.
They give out the unlock codes for free as long as your account is in good standing.
The easiest way is to use their online chat support.
Sent from my ATRIX using XDA App.

i know about this but my AT&T account is less than 1 year so they wont give me,also it is not in good standing too
I have tried everything.Hope someone comes out with a solution of this.

Unlock code at&t
rjohnstone said:
If the phone is on AT&T, call them.
They give out the unlock codes for free as long as your account is in good standing.
I've been with AT&T for over five years in good standing and they wouldn't give me the code either. Their excuse was that Motorola wouldn't release the codes.
I ended up unlocking mine through cellularunlock. Then went to wwwDOTpsouza4.com/bionic/#root to root.
Click to expand...
Click to collapse

Ask someone who has already had At&t for a year and they can call and get the code

cindynsg said:
rjohnstone said:
If the phone is on AT&T, call them.
They give out the unlock codes for free as long as your account is in good standing.
I've been with AT&T for over five years in good standing and they wouldn't give me the code either. Their excuse was that Motorola wouldn't release the codes.
I ended up unlocking mine through cellularunlock. Then went to wwwDOTpsouza4.com/bionic/#root to root.
Click to expand...
Click to collapse
The codes are available. AT&T unlocked my ATRIX over chat.
Took 5 minutes.
Sent from my ATRIX using XDA App.
Click to expand...
Click to collapse

Cellular unlock works great, pretty fast too. Only option really if you're not in the states. If you have an at &t number online chat supposedly works great.
Sent from my MB860 using Tapatalk

yeh i have given my order for the unlock code to cellunlocker.net ,on the site u jst have to put imei no and see that ur phone is available in their database.Also they say on there FAQ that if the code is not found on the AT&T database than there r other options to get the code directly from the manufacture,as i put my imei no on the site they say that the code is there in there database,but i dont think they wll be able to provide me through AT&t .I am waiting for there reply if they say they cant get me the code through AT&T i wll go to the manufacture method.Hope my code come this time.

I am skeptical about unlock codes. At first I bought one on ebay it did not work. Then I got one from at&t , it did not work either. I had at&t sim inside while unlocking. I think I blocked the unlock feature by trying too many times.
YES it is possible to enter an unlock code with at&t sim inside if you enter special service code first which bring the unlock menu.
Any thoughts?

theandre said:
YES it is possible to enter an unlock code with at&t sim inside if you enter special service code first which bring the unlock menu.
Click to expand...
Click to collapse
obviously it's not if you used this method and none of your codes worked.

This may have changed, but the guy at the at&t store told me a few months ago that once your phone is over six months old you can just call at&t and they will give you the code.
Sent from my MB860 using XDA App

Cheap unlock
In case you are interested, i got my unlock code for an At&t Atrix last week from unlock_fusion at e-bay. it worked perfect and was just $2.35.
They where quick too, bougt it arround midnight EST, and got it in less than an hour!

Unlocking tips if phone bought on eBay through UnlockCodeRequest

Hey all,
I'm a Canadian, living in Canada, drinking Canadian Beer. So I bought a DVP, locked to T-Mobile on eBay a few weeks ago. I was under the impression that ANYONE would be able to get the phone unlocked via Dells, "UnlockCodeRequest" email. I mean, seems simple enough right? shoot them an email with your IMIE, and voila, gold. But it didnt turn out to be the case.
So, once I got the phone, I sent them an email with my IMIE asking for an unlock code and they reply back saying, "Nope, sorry, Retail Version bro, cant unlock, Contact T-Mobile".
I'm thinking great... now i have to go to XDA-Forums and search on how to get this thing unlocked. So a week passes by and after researching SOO many forums, I come to a conclusion:
There are two ways to unlock the phone.
1) For free, through unlockcode request
2) Pay someone 80$ to get it done (theres only one service that can unlock the phone for now). the other shady places that charge $10-50 cant unlock the phone.
I didnt want to spend $80 to unlock the phone, thats like 1/3rd the price of what I paid for the phone hahaha.
Having nothing left to lose, THIS is what I did: (keep in mind, i've never been a T-Mobile customer)
Email 1 to DELL
Hi Dell Employee!
I was given this email address by Mark, a T-Mobile CSR who asked me to send you a message to get my phone unlocked. I am studying overseas in Canada and I dont want to spend more money on a new phone because I'm here for only a few months. Please help a poor student out!
IMEI: __________________
Thanks!
Click to expand...
Click to collapse
I get a response in a few hours:
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Mobility Unlock code Team
Click to expand...
Click to collapse
I reply: (because its true, the link they give is outdated)
The T-Mobile websites are outdated on the link you gave me. I called T-Mobile again and they said to send you an email again saying that Dell provides the codes.
Please help, its disappointing that I cant use your phone overseas. Once again, my IMEI is: _______________
Click to expand...
Click to collapse
I get an email from Dell the next day
Dear Customer,
Please contact nearest T-mobile store with proof of purchase/account information for unlock code.
http://locator.t-mobile.com/
Typical turnaround time is 1-2 business days.
Mobility Unlock Code Team
Click to expand...
Click to collapse
I reply... once again, I have nothing to lose, so why not
Guys,
I'm not even in the US. I'm in Canada right now for an exchange program. The nearest T-Mobile store from me is 500 Miles away from me. I've called them and they keep on telling me to either call you or send you an email (this email address).
This is a little ludicrous, both of you keep on telling me to contact the other and yet the issue is not resolved.
Please advise,
Click to expand...
Click to collapse
And 48 hours later, I have the unlock code. The phone is now working like a charm.
Hope this helps!

Bottom line, carrier locked phones are the worst idea in the world!

it works, I had to nag and beg about the 4th or 5th time, he was going to give it to me, he gave in... but I just recieved it from unlockstreak.com so wasnt needed any longer.
why are they so damn unhelpful..?
just keep bugging em... they'll give in.

I know I emailed dell after purchasing the phone from them and I got a reply within 2 days with my unlock code. I was very surprised it was that easy. If only every company had an email address for services such as this.
My advice is if you have a DVP and need/want it unlocked, try and email them and give it 2 days or so and see if you get a reply with a code, you've got nothing to loose

I emailed Dell and they sent me an unlock code. Now just need to figure out how to get working with a hidden network and 3g Att, and we all good

Hi Im french guy , can you give me Email to contact DEll please thank you .

Worked for me too!
Got a T-Mo DVP unlocked in under 18 hours!
Here is the e-mail addy: [email protected]
Dear Customer Good day to you!
We are happy to provide you with the unlock code for the device that you requested:
Hope you love our products and services.
Thanks
Mobility Unlock Code Team
Click to expand...
Click to collapse
Now I'm just looking for another one for the wife - she wants to trade up from a BB Torch to a DVP!

Okay Thank You Bro Ill trying just after this message !

Galaxy S7 Free Unlock Code Through Samsung Canada Chat

How to unlock Galaxy S7 for Free Credits to: RedFlagDeals
Go to Samsung Canada website > Contact Us http://www.samsung.com/ca/info/contactus.html
Start Live Chat
Tell the rep that you would like to unlock your Galaxy S7
Rep will ask a few questions including your IMEI number and the carrier your S7 (only mention carrier if they ask) is currently locked to.
Within a few days, you will receive an email from Samsung with the unlock code.
Done!
Important Details
Note your Phone Model Number & IMEI before going in chat
Prepare the address of your Samsung Experience Store
Mention you got the phone on Samsung Experience Store or Costo in full
DO NOT mention you are in contract with a carrier.
Example message: (It worked for me)
I bought this phone Samsung S7 G930W8 from Samsung Experience Store at [insert address here, google location near you] few months ago. I'm flying in few days and I want to use my phone abroad while on Vacation. I just want to unlock this phone, that way I can use it for my travel. My IMEI is [insert IMEI here].
There are online during Canada - Pacific Time

Can confirm that this works. I've done it few months ago and again few days for a different phone.

My fiance traveled to Europe and her phone wasn't working with a local sim. She didn't know and input a few wrong codes, I think she tried twice so there was one attempt left. I attempted to contact Samsung and I gave them the Imei and told them it's from Costco.
The agent provided me with the code and my finance tried it once but it didn't work and now it says it requires a master code instead of a network code. The phone still works but network doesn't.
The Samsung agent said he will get me the master code but it'll take 3-5 days. Does anyone know how I can get this faster? I don't want her to be without a phone for that long.

This works perfectly! I've successfully unlocked 2 phones using this method.
Many thanks!

Would this work if my S7 is on AT&T? Wouldn't the Samsung Canada chat people say that they can't help US folks? I can't pretend that the phone is on a Canadian network as the model is GM-930A, correct?

agaurav said:
Would this work if my S7 is on AT&T? Wouldn't the Samsung Canada chat people say that they can't help US folks? I can't pretend that the phone is on a Canadian network as the model is GM-930A, correct?
Click to expand...
Click to collapse
The Samsung rep world know right away that it's a USA phone when they enter the IMEI into their system.
You could try it since it's free to chat with them.

audit13 said:
The Samsung rep world know right away that it's a USA phone when they enter the IMEI into their system.
You could try it since it's free to chat with them.
Click to expand...
Click to collapse
I tried just now and they said they help only with Canadian devices. US support directs me to AT&T who say that the phone is locked to the previous owner. I bought it on Craigslist knowing it was locked. I used on AT&T but now want to switch away from AT&T so was trying to unlock. Guess I am stuck for now. Thanks.

agaurav said:
I tried just now and they said they help only with Canadian devices. US support directs me to AT&T who say that the phone is locked to the previous owner. I bought it on Craigslist knowing it was locked. I used on AT&T but now want to switch away from AT&T so was trying to unlock. Guess I am stuck for now. Thanks.
Click to expand...
Click to collapse
Maybe you can buy an unlock code from eBay?
https://www.ebay.ca/itm/AT-T-ATT-UN...755573?hash=item4b071af9b5:g:Dx4AAOSwzQFZ70Y0

Thanks. I bought it for $0.99. Not sure if that would work as most charge $25. I have a feeling that this seller will just try to use the AT&T unlock service and get the code and forward that. I know AT&T will not unlock my phone so not hopeful but no worries on losing a buck.

Or you can just call your provider and get it unlocked on the spot. It's no longer legal in Canada for carriers to charge you for this

homeslixe said:
Or you can just call your provider and get it unlocked on the spot. It's no longer legal in Canada for carriers to charge you for this
Click to expand...
Click to collapse
There-in lies the issue. I didn't buy/lease it from AT&T directly. I bought it for $300 off Craiglist a year back and now want to use on T-mobile. However, when I called AT&T they said that the phone is still on someone's account and so they can't unlock it. I have no way of communicating with the seller as that was a Craigslist email address and I have no info and AT&T will not tell me the name/address of the seller (obviously and correctly so).

Did not work for me. They said that my IMEI is not in their system. Well, I didn't buy it there actually, but that was not explicitly stated as a prerequisite in this thread.