Motorola atrix 4g at&t - Atrix 4G General

I m italian and my english is not good
I have buy this phone lock at&t
I have:
Call at&t
send mail at&t
chat at&t
and used this sito for unlock
fastgsm.com
cellunlock.net
and other site no remember
i have buy on two ebay member and always respose:
Hi
We checked the IMEI you provided again and the code is not available for that phone. If you have another phone you would like to unlock, email us the IMEI/Provider and we will try to get the code for that phone.
If not please reply to this email with "REFUND" in the email subject and we will issue refund.
Sorry for any inconvenience.
I can buy universal sim for this phone o pay 50 dollar for unlock.... i m tired!!
Good morning

I dont know what device you bought, however, I bought mine from ATT (sim locked), and got the code from cellunlock for 19$ (with 50% off coupon), and it worked great. Im from Israel and already changed a cellular carrier, so I know for sure that my Atrix is now sim-free.
here is a link for the unlock site:
http://www.cellunlock.net/Default.asp
Hope it helps

I'd advise you to double check the IMEI before sending it to unlockers. It sounds like you've missed a number.

I bought a used phone,and get the unlock through at&t live chat,It didn't work first time, I refresh the gb rom, enter the unlock code, worked.

Moonshield said:
I dont know what device you bought, however, I bought mine from ATT (sim locked), and got the code from cellunlock for 19$ (with 50% off coupon), and it worked great. Im from Israel and already changed a cellular carrier, so I know for sure that my Atrix is now sim-free.
here is a link for the unlock site:
http://www.cellunlock.net/Default.asp
Hope it helps
Click to expand...
Click to collapse
I have used cellunlock.net (read first post) and yesterday mobileunlocked.co.uk
respose:
Hello,
Your IMEI unlock order for 356381040010*** could not be delivered because no unlock code could be found in the relevant database for the IMEI submitted or unlock tool chosen.
One of our staff will take a look at your order to see if something went wrong or if there's another way we can get your code with this tool. If you don't hear from us within 24 hours, you can consider this order cancelled and your payment will be refunded at that time.

ztxabc said:
I bought a used phone,and get the unlock through at&t live chat,It didn't work first time, I refresh the gb rom, enter the unlock code, worked.
Click to expand...
Click to collapse
used but did not give me the code
First they said ok
Then as imei
said no
posted on facebook a lot with the username "massimo roma"

maajstor said:
I'd advise you to double check the IMEI before sending it to unlockers. It sounds like you've missed a number.
Click to expand...
Click to collapse
typed dozens of times
almost surrendered to sell

Its not possible that you can't unlock.
I also agree that you wrongly entered imei.

drpratik said:
Its not possible that you can't unlock.
I also agree that you wrongly entered imei.
Click to expand...
Click to collapse
Mr i m italian.... i m not stupid...
my work is repair cellular phone.... my english is not good...but no stupid
*#06* or down battery
send over 10 site....all error???
no kidding

Hay man,
Here is a thought- from where you bought your Atrix? was it from a person or directly from ATT? The only possibility I can think of, as you said you double and triple checked the IMEI, is that the person who sold you the Atrix declared it stolen and ATT locked it (I know that in Israel it happens, why not in US as well... ), that is why your IMEI appears to be incorrect...

Moonshield said:
Hay man,
Here is a thought- from where you bought your Atrix? was it from a person or directly from ATT? The only possibility I can think of, as you said you double and triple checked the IMEI, is that the person who sold you the Atrix declared it stolen and ATT locked it (I know that in Israel it happens, why not in US as well... ), that is why your IMEI appears to be incorrect...
Click to expand...
Click to collapse
I gave imei AT&T (mail-facebook-chat)
if it were a stolen cell phone ... I think they would tell me

http://www.ebay.it/itm/140592254650#ht_500wt_1156

maksimo said:
I gave imei AT&T (mail-facebook-chat)
if it were a stolen cell phone ... I think they would tell me
Click to expand...
Click to collapse
What did ATT reply to you?
did they said that the IMEI is correct?

Moonshield said:
What did ATT reply to you?
did they said that the IMEI is correct?
Click to expand...
Click to collapse
via chat and phone respose:
asked unlock....
said ok
asked imei
No I'm sorry....
mail respose:
Hello,
The device that you currently have is not eligible to be unlocked. AT&T is the exclusive carrier of the device and under the existing exclusivity agreement we are unable to provide the device unlock code. In addition, some devices for which AT&T Mobility has exclusive marketing rights are permanently excluded from unlocking obligation.
Kevin- Social Media Manager

Weird...
Never heard this kind of stuff....
I don't know what you can do, maybe ask them if it will sometime be possible to unlock it, if not then sell it...
Sorry

Related

How to unlock your G1.. for free

Alas, the question that is asked by many... finally answered.
People, please do NOT give in to scams such as these.
You can unlock your phone, for FREE by calling T-Mobile.
Dial in 611 and when prompted say "representative".
You will be prompted for the standard account authorization (last 4 digits of the primary account holders social), then be transfered to an eagerly awaiting T-Mobile customer representative, who will be more than willing to hand over an unlock code for you.
That's it. It's that simple.
As for unlocking in foreign countries, I'm not sure how that would work out for you guys. Get in contact with a T-Mobile customer in good standing, and I'm sure he can unlock it for you with no problems
Now that it's been posted, please STOP POSTING UP FAKE "HOW TO UNLOCK" TUTORIALS.
No one wants to buy your "new advanced revolutionary technique."
Knowledge is free.
Lol. Or yu could just flash jf's rc30.
Btw. One of the criteria for calling tmoh is that you have to have been with them for 3 months.
so i can call the # say representative my last 3 #s of my s.s.# and do i have to ask for 1 or do they just say it?
APrinceAmongMen said:
Lol. Or yu could just flash jf's rc30.
Btw. One of the criteria for calling tmoh is that you have to have been with them for 3 months.
Click to expand...
Click to collapse
jf rc30 is not for sim unlocking which is using the g1 on other networks like att. etc..
To get an unlock code call 611 then ask for representative they will ask for the last 4 # on your ss thats is on file for that account. Then they will ask you why you want to unlock it just tell them your going out of county and you would like to use your phone there.
They will put the order in and it will take 24hr-14day because they submit it to htc.
They will need the imei of your g1 go get that number dail #06#
Thats what i did and i got my code in 2days free of charge.
davidhooper4 said:
so i can call the # say representative my last 3 #s of my s.s.# and do i have to ask for 1 or do they just say it?
Click to expand...
Click to collapse
1. Dial 611.
2. Say "English"
3. Say "Representative"
4. Say/Enter the last 4 digits of your social.
5. Wait for rep.
6. Tell the rep you're leaving the country and want to switch to one of the local networks over there while you're gone. (they might try to sell you a roaming plan, but emphasize the fact that you are going to be using a local SIM and they'll understand)
7. Rep will now guide you through unlocking your T-Mobile G1.
8. Enjoy.
haykuro said:
1. Dial 611.
2. Say "English"
3. Say "Representative"
4. Say/Enter the last 4 digits of your social.
5. Wait for rep.
6. Tell the rep you're leaving the country and want to switch to one of the local networks over there while you're gone. (they might try to sell you a roaming plan, but emphasize the fact that you are going to be using a local SIM and they'll understand)
7. Rep will now guide you through unlocking your T-Mobile G1.
8. Enjoy.
Click to expand...
Click to collapse
that was soooooooo awesome man just got done and it worked so when i get the new unlock code how do i install it?
also can i switch between sim cards without canceling a plan or how does the switching sim cards work if i may ask?
not nesseseraly
haykuro said:
Alas, the question that is asked by many... finally answered.
People, please do NOT give in to scams such as these.
You can unlock your phone, for FREE by calling T-Mobile.
Dial in 611 and when prompted say "representative".
You will be prompted for the standard account authorization (last 4 digits of the primary account holders social), then be transfered to an eagerly awaiting T-Mobile customer representative, who will be more than willing to hand over an unlock code for you.
That's it. It's that simple.
As for unlocking in foreign countries, I'm not sure how that would work out for you guys. Get in contact with a T-Mobile customer in good standing, and I'm sure he can unlock it for you with no problems
Now that it's been posted, please STOP POSTING UP FAKE "HOW TO UNLOCK" TUTORIALS.
No one wants to buy your "new advanced revolutionary technique."
Knowledge is free.
Click to expand...
Click to collapse
i rang up t-mobile (UK) and they said they charge £15 to have it unlocked!
Also when calling in to tmo for your free sim unlock code make sure your bill is paid up to date.
It's not a scam if you're not a t-mobile costumer. I don't understand why this keeps coming up. T-mobile won't just send me a free code since I'm on ATT.
T-Mobile has to send you a code, try calling 1-877-453-1304.
oops! double post- browser issues....
so t-mobile HAVE to provide you with an unlock code if you ring them? What about if you aren't a customer and bought the phone off ebay? Can you get a friend with a t-mobile contract to ring?
u know u dont have to think about this if u buy one in Vietnam? I got mine for $464 with unlock code provided right at the couter desk. Errrhh... Do i miss something?
alexsandros said:
i rang up t-mobile (UK) and they said they charge £15 to have it unlocked!
Click to expand...
Click to collapse
I think there is a US law that's come into affect that all Carriers must allow customers to unlock there phone free of charge.
In the UK though carriers are allowed to charge and will.
If it is a UK phone then they don't need to give it free.. but if it is a US Phone you can call the US number or email them and get a free unlock code.
No Need to Lie
davidhooper4 said:
that was soooooooo awesome man just got done and it worked so when i get the new unlock code how do i install it?
also can i switch between sim cards without canceling a plan or how does the switching sim cards work if i may ask?
Click to expand...
Click to collapse
No need to lie. I got mine unlocked by calling in and telling them I wanted to unlock IN CASE I travel out of the country, which I do every few years...
alexsandros said:
i rang up t-mobile (UK) and they said they charge £15 to have it unlocked!
Click to expand...
Click to collapse
USA has a new law that requires all cellphone providers to unlock your phone (free of charge). It's your legal right to unlock your phone, in the United States.
UK may be different, and like I said, you may need to check with your local policies.
MontAlbert said:
so t-mobile HAVE to provide you with an unlock code if you ring them? What about if you aren't a customer and bought the phone off ebay? Can you get a friend with a t-mobile contract to ring?
Click to expand...
Click to collapse
Legally, if you are a T-Mobile customer for 3 months (or just a customer in good standing), you have the right to unlock ANY (T-Mobile) phone you'd like.
Regardless how you got your hands on it, as long as it isn't stolen, you are guaranteed an unlock code.
This article explains a little more about unlocking laws. (It speaks mainly about the legality of unlocking, but is aimed at the iPhone)
haykuro said:
Legally, if you are a T-Mobile customer for 3 months (or just a customer in good standing), you have the right to unlock ANY (T-Mobile) phone you'd like.
Regardless how you got your hands on it, as long as it isn't stolen, you are guaranteed an unlock code.
This article explains a little more about unlocking laws. (It speaks mainly about the legality of unlocking, but is aimed at the iPhone)
Click to expand...
Click to collapse
if you buy a phone off ebay, you cannot get the code from T-Mobile. If you buy a phone at full cost with no discount (subsidy) for signing a contract, you can have the phone unlocked immediately.
korndub said:
if you buy a phone off ebay, you cannot get the code from T-Mobile. If you buy a phone at full cost with no discount (subsidy) for signing a contract, you can have the phone unlocked immediately.
Click to expand...
Click to collapse
Not true. T-Mobile has to unlock it. It is the law by the FCC that any phone you buy can and must be unlocked by the original company on request.

[Q] AT&T will not give me an unlock code for the Focus

I have been a customer with AT&T for well over a year.
Why will they not give me an unlock code for this phone.
Does anyone know of any reputable online unlock sources to use that might have the Focus as a unlockable phone?
Also would calling Samsung directly get me any further?
panman91 said:
I have been a customer with AT&T for well over a year.
Why will they not give me an unlock code for this phone.
Does anyone know of any reputable online unlock sources to use that might have the Focus as a unlockable phone?
Also would calling Samsung directly get me any further?
Click to expand...
Click to collapse
Unlocking is totally up to AT&T. Samsung won't help you on that. Whether or not online vendors can help is up to specific vendor. I know Samsung Captivate can't be unlocked by any 3rd party vendor and AT&T claimed 10-month exclusivity and refuse to give out any unlock code. Looks like Focus will be the same.
Just to be sure, you have a post paid account with AT&T and paid all your bills on time, right? That were the only criteria in the past determine whether or not AT&T will give you the unlock code for a phone. Now Captivate is the first phone that didn't follow that policy (iPhone is the exception).
Yes post-paid account and paid all my bills on time. They better not screw me on this. I mean its a world phone and I'm gonna be traveling out of the country. It's not like I'm gonna cancel my service with them. And even if I did they would still charge for early termination fees.
Did they give you any reason why?
You can still use it as world phone. Just have to pay AT&T $$$
Exclusivity to the carrier, the usual BS and the 10 month wait thing.
Can we get this unlock codes outside of at&t? or probably something like HSPL or something with that sort of access to the focus?
Quick update on the unlock fiasco....
I called Samsung direct and was transferred to their Level 3 technical support hotline and they gave me the unlock code without any struggles.
Make sure you put in a foreign sim and enter the unlock code and your golden.
Confirmed working by putting in a tmobile sim and made a phone call.
That's good to know
I never had problems getting unlock codes from them in the past though I remember someone saying the a/c should be in good status and beyond 6 months into the contract.
Nice! That IS good to know. Yet another reason why I'm starting to like this more than the iPhone where you get NO unlock code, ever, from anyone, for any reason.
panman91 said:
Quick update on the unlock fiasco....
I called Samsung direct and was transferred to their Level 3 technical support hotline and they gave me the unlock code without any struggles.
Make sure you put in a foreign sim and enter the unlock code and your golden.
Confirmed working by putting in a tmobile sim and made a phone call.
Click to expand...
Click to collapse
Can i have that number? Please?? Thanks
arimozuki said:
Can i have that number? Please?? Thanks
Click to expand...
Click to collapse
Hate to tell you the bad news, yet each unlock number is unique to the phone's IMEI.
i'm pretty sure he meant the samsung direct number
Ahh, ok and thanks for the clarification. My bad
arimozuki said:
can i have that number? Please?? Thanks
Click to expand...
Click to collapse
1-888-987-4357
Thanks much
panman91 said:
1-888-987-4357
Click to expand...
Click to collapse
I called AT&T, then SAMSUNG, then had AT&T call SAMSUNG.
The verdict is:
Samsung can get you to the screen where the NCK code should be entered.
BUT only AT&T can give you that code.
THe AT&T agent went on to tell me that they see in their system that unlock codes will be made available but some time next year... :-(
Does anyone know of other methods to get this unlocked? I'm spending some time in Europe at the end of the month and if I can't get this unlocked I'm just going to return it and get something else...
All you need to do is just call Samsung directly and tell them you have the NCK code.
Tell them you need to speak with Level 3 support.
The NCK code AT&T gave me was 97884489, but Samsung didnt even need that number when I called them the second time.
They will tell you to follow the process like this w/o a sim but you dont need to:
#7465625*638*CODE#
This wont work. Just get a non-AT&T sim card and enter in the unlock code they give you and voila your unlocked.
What is a NCK code? is this number specific to each individual phone?
Wow this is so great and worth trying
http://www.unlockallcellular.com/united-kingdom-vodafone-samsung-focus-np-97064.html
Here you pay $16.99, send you IMEI and get the code.

AT&T X10a Unlocked

i have tried many places and none of them were able to provide unlock code for AT&T's X10a. but my last hope (the code) came in today and unlocked my X10a right away. am i the first one who has unlocked AT&T's version by code instead of cable?
edit: 12/18/2010
hi, guys
in order to get unlock code i need correct info to be filled out as a note/message, when you make payment at paypal.
please do not PM me with any info, it is very easy to lost track of PMs you are welcome to notify me about your donation though.
1. IMEI and S/N (serial number) under your battery
2. exact model and which network your phone is locked to
3. your XDA ID (to notify you when your code is ready)
4. i can only send code to paypal verified email address, the one when you register/make payment with paypal.
please note, it takes 7-10 days to get code.
thanks
Can you provide more info and/or explain more, thanks.
Sent from my X10a using XDA App
Lancez said:
i have tried many places and none of them were able to provide unlock code for AT&T's X10a. but my last hope (the code) came in today and unlocked my X10a right away. am i the first one who has unlocked AT&T's version by code instead of cable?
Click to expand...
Click to collapse
Congratulations. Can you please share how you did that?
batman_112 said:
Congratulations. Can you please share how you did that?
Click to expand...
Click to collapse
just got back now i got code from the guy i told you before, but it is not his service but his friend's. he was doing a personal favor for me to get code. i'll ask him if he's got any links. stay tuned
Lancez said:
just got back now i got code from the guy i told you before, but it is not his service but his friend's. he was doing a personal favor for me to get code. i'll ask him if he's got any links. stay tuned
Click to expand...
Click to collapse
Great. Thanks!
X10 Unlock
From my side.. it's three weeks that I'm trying to unlock this damn piece of cell phone, but no way.
At first I was quite confident wit cellunlockers.net, but after 10 days they refund my money saying -no way-.
Then I tried mobileincanada.com who where really very fast, they refunded my money after only 40 minutes
Last try with unlocking.com, after 10 days they were still looking for excuses, they did not find any code (on their web site they promise a next day solution!) so I asked for a refund, that they did not want to give me !!!
I opened a debate on paypal and after a couple of days I had my money back, but the cell phone is still locked..
So if anyone has a solution, please help ! AT&T supplies the unlock sequence (for free) only after 90 days from the purchase....
I too am having no luck with my X10 from AT&T so if theres not development I am going to go ahead and sell the phone....
Update: Got it Unlocked from Cellunlocker.net (Cable method)....
anush.isaac said:
I too am having no luck with my X10 from AT&T so if theres not development I am going to go ahead and sell the phone....
Update: Got it Unlocked from Cellunlocker.net (Cable method)....
Click to expand...
Click to collapse
At cellunlocker.net they are thieves.. They promised me the unlock-code but I awaited for it 10 days with no result.
They said they had this 'cable solution' but sent me wrong username and password, THEIR SOFTWARE available for free on mediafire IS NOT WORKING !!!!
hey please let us know if ur frnd has any links.. v r very eager in unlocking d phne by code.. thnx..
here is the link, leave your XDA ID, email, IMEI, S/N, model and carrier. 7-10 days, no BS.
STICKY please...!
Lancez said:
here is the link, leave your XDA ID, email, IMEI, S/N, model and carrier. 7-10 days, no BS.
Click to expand...
Click to collapse
I have used Lancez's service and I DEFINITELY recommend it!! I just unlocked my AT&T X10a and it worked like a charm. Highly recommend this service guys!
batman_112 said:
I have used Lancez's service and I DEFINITELY recommend it!! I just unlocked my AT&T X10a and it worked like a charm. Highly recommend this service guys!
Click to expand...
Click to collapse
well, it is not my service it's just a legit way for those who wants to unlock their phones
Lancez said:
well, it is not my service it's just a legit way for those who wants to unlock their phones
Click to expand...
Click to collapse
What is the name of the page????????
enriquegt said:
What is the name of the page????????
Click to expand...
Click to collapse
read post number #10 of this thread
Everyone is better off just flashing 2.1 global firmware. There is no fuss doing it that way. Then you've got an unlocked, de-branded phone with non-market apps enabled
http://forum.xda-developers.com/showthread.php?t=825201
lightyear420 said:
Everyone is better off just flashing 2.1 global firmware. There is no fuss doing it that way. Then you've got an unlocked, de-branded phone with non-market apps enabled
http://forum.xda-developers.com/showthread.php?t=825201
Click to expand...
Click to collapse
flashing a new firmware won't work. I have nordic 2.1 and while my att sim works, a tmobile one doesn't. the phone is hardware locked, and that's why it need the code that's based on the IMEI and the S/N
i_rakov said:
flashing a new firmware won't work. I have nordic 2.1 and while my att sim works, a tmobile one doesn't. the phone is hardware locked, and that's why it need the code that's based on the IMEI and the S/N
Click to expand...
Click to collapse
Wow...I still don't see why people would pay to unlock their phone. Read this.... http://consumerist.com/2010/05/to-s...-you-unlock-anything-thats-not-an-iphone.html
It's even easier to get an unlock code from them if you're not a customer. Just call and ask for it.
SPIDERTECH said:
Wow...I still don't see why people would pay to unlock their phone. Read this.... http://consumerist.com/2010/05/to-s...-you-unlock-anything-thats-not-an-iphone.html
It's even easier to get an unlock code from them if you're not a customer. Just call and ask for it.
Click to expand...
Click to collapse
There is a 90 day waiting period. And even then, they can use the exclusivity clause and not give you the lock code.
lightyear420 said:
Everyone is better off just flashing 2.1 global firmware. There is no fuss doing it that way. Then you've got an unlocked, de-branded phone with non-market apps enabled
http://forum.xda-developers.com/showthread.php?t=825201
Click to expand...
Click to collapse
SPIDERTECH said:
Wow...I still don't see why people would pay to unlock their phone. Read this.... http://consumerist.com/2010/05/to-s...-you-unlock-anything-thats-not-an-iphone.html
It's even easier to get an unlock code from them if you're not a customer. Just call and ask for it.
Click to expand...
Click to collapse
just out of curiosity, have you guys unlocked your AT&T's X10a?
i'm X10a owner and have been trying hard to get a code. fortunately, a friend of mine happen to have THE connection.
you can either get your code or just ignore it.
Lancez said:
just out of curiosity, have you guys unlocked your AT&T's X10a?
i'm X10a owner and have been trying hard to get a code. fortunately, a friend of mine happen to have THE connection.
you can either get your code or just ignore it.
Click to expand...
Click to collapse
Agreed. I have tried to get the unlock code for my AT&T X10a for 2 months with no success. Gave Lancez my S/N and IMEI and 10 days later received my unlock code as a PM. Inserted a different SIM card in my phone, entered the code and VOLA..! The phone was network unlocked! No pain, no hassle.

[T-Mobile S8/S8+ Network Unlock] Reference thread

Hi guys,
i want to create this reference thread for all people must Permanent Unlock their S8/S8+ locke on TMO Network.
I'm one of you and actually i'm hold waiting some unlock method for my G950U .
Services just tried :
https://www.unlockbase.com (they don't provide anymore T-Mobile Unlock App unlock)
http://www.cellunlocker.net/ (paid them 130 buks and they refund me after 3 days cause they have no more access to T-Mobile server)
Hold at the moment.
My device is full paid off but actually i'm not in USA , i'm in Italy
You could go to the T-Mobile website and request and unlocked code .. if phone is paid in full they will unlock it without an issue
oswald-josh said:
You could go to the T-Mobile website and request and unlocked code .. if phone is paid in full they will unlock it without an issue
Click to expand...
Click to collapse
i don't have a T-Mobile account, i have bought device on Ebay. It was paid off, sure.
wolfgart said:
i don't have a T-Mobile account, i have bought device on Ebay. It was paid off
You do not need a T-Mobile account. Try to call T-Mobile internationally or contact them thru the twitter account. According to the website this is the only requirements to unlock it
--
Unlock requirements
We provide mobile device unlock codes free within two business days (or provide further information about timing) for eligible devices.
Device eligibility is determined as follows:
The device must be a T-Mobile device.
The device must not be reported to T-Mobile as lost, stolen, or blocked.
The account associated with the device must not be canceled, and be in good standing.
You have requested no more than two mobile device unlock codes per line of service in the last 12 months.
The device must satisfy all the Postpaid or Pay in Advance (Prepaid) Unlocking terms outlined below.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Click to expand...
Click to collapse
still waiting working methods ....
wolfgart said:
Device eligibility is determined as follows:
The device must be a T-Mobile device.
...... apply.
Click to expand...
Click to collapse
They require you to use their service for 40 days, i mean you can tell them that, because u are in italy, and there is no way for you connect to their server and ask for temporary unlock, and you need it to be permanent unlock ( one of the xda user did that).
What are the chances that they will not be able to unlock the phone even after 40 days since it is bought from samsung and not from T-mobile?
aviseqdas said:
What are the chances that they will not be able to unlock the phone even after 40 days since it is bought from samsung and not from T-mobile?
Click to expand...
Click to collapse
honestly is base on your luck, luck here is that, you actually talk to the specialist otherwise, you just gonna talk to some dumb people.
I bought mine from Samsung, paid in full, received it on 4/21 so it's 36 days and program tells me not eligible, called CS, told me to download the program that doesn't work, called Samsung was told to call t-mo. Such a Bu???t and how T-mo will know I paid for the phone to Samsung? I probably will download eng boot and install unlocked FW, but not sure if that's going to work, last carrier phone ever. Actually it was my fault, should have returned the phone back to Samsung first week, when they send me locked phone without the unlocking code. BTW for OP to pay $130 to unlock the phone that should be unlocked to begin with (if it was paid in full as OP said) is wrong.
pete4k said:
I bought mine from Samsung, paid in full, received it on 4/21 so it's 36 days and program tells me not eligible, called CS, told me to download the program that doesn't work, called Samsung was told to call t-mo. Such a Bu???t and how T-mo will know I paid for the phone to Samsung? I probably will download eng boot and install unlocked FW, but not sure if that's going to work, last carrier phone ever. Actually it was my fault, should have returned the phone back to Samsung first week, when they send me locked phone without the unlocking code. BTW for OP to pay $130 to unlock the phone that should be unlocked to begin with (if it was paid in full as OP said) is wrong.
Click to expand...
Click to collapse
Went through T-Force on Twitter and seemed to have gotten a rep on the first go who understood the situation and submitted my IMEI number to the right place. The rep needs to submit your IMEI to one of their highest level tech support engineers to be added into their "device distribution inventory system". This makes it look in their system that your phone was sold by T-Mobile and came out of their inventory. If they just try to whitelist your IMEI in the Unlock device app, that will not work. This needs to be done 100% on T-Mobiles end, Samsung will not be able to do anything, and you will want to bash your head into the wall after talking to them, totally useless.
T-Force:
That's correct. Even in attempting to "whitelist" the device, this would be unsuccessful since the phone wasn't purchased from T-Mobile. The escalation I've submitted is going to our highest tier of support, so if anyone can do it - they will be the ones. Hopefully this helps to clarify things!
Click to expand...
Click to collapse
There may be hope for everyone in the future, this one of the final responses I got from them:
I am right there with you. It definitely makes things harder on both sides since the phone isn't technically bought from us, even though it is branded a T-Mobile phone and our system rejects any IMEI that didn't come from our inventory. None the less, we're all about giving you full access to what is yours. Teams are currently working on a process update that'll make things a lot more seamless, but in the meantime we've got this work around! I really appreciate you taking the time to reach out to us today!
Click to expand...
Click to collapse
14 hours later I tried the Unlock Device app and requested the permanent unlock and it was successfully permanently SIM unlocked.
Device is fully unlocked, tested with an AT&T SIM card and everything worked fine. After 2 reboots the Device Unlock app even disappeared from my phone. I'm so happy with how fast T-Mobile dealt with this. The more people that make a stink about this issue on social media hopefully T-Mobile will find a permanent fix for people buying a SIM locked at full price and have it easily unlocked under their standard procedure.
fragg3d said:
Went through T-Force on Twitter and seemed to have gotten a rep on the first go who understood the situation and submitted my IMEI number to the right place. The rep needs to submit your IMEI to one of their highest level tech support engineers to be added into their "device distribution inventory system". This makes it look in their system that your phone was sold by T-Mobile and came out of their inventory. If they just try to whitelist your IMEI in the Unlock device app, that will not work. This needs to be done 100% on T-Mobiles end, Samsung will not be able to do anything, and you will want to bash your head into the wall after talking to them, totally useless.
There may be hope for everyone in the future, this one of the final responses I got from them:
14 hours later I tried the Unlock Device app and requested the permanent unlock and it was successfully permanently SIM unlocked.
Device is fully unlocked, tested with an AT&T SIM card and everything worked fine. After 2 reboots the Device Unlock app even disappeared from my phone. I'm so happy with how fast T-Mobile dealt with this. The more people that make a stink about this issue on social media hopefully T-Mobile will find a permanent fix for people buying a SIM locked at full price and have it easily unlocked under their standard procedure.
Click to expand...
Click to collapse
I bought the si from Samsung website (fully pay)and two days ago I called T-Mobile request sim unlock last night I got email from T-Mobile said my phone only can unlock is from T-Mobile unlock app but I try so many times using T-Mobile unlock app all show up said failed need to contact T-Mobile. Now what can I do?
paullu said:
I bought the si from Samsung website (fully pay)and two days ago I called T-Mobile request sim unlock last night I got email from T-Mobile said my phone only can unlock is from T-Mobile unlock app but I try so many times using T-Mobile unlock app all show up said failed need to contact T-Mobile. Now what can I do?
Click to expand...
Click to collapse
contact them again...
paullu said:
I bought the si from Samsung website (fully pay)and two days ago I called T-Mobile request sim unlock last night I got email from T-Mobile said my phone only can unlock is from T-Mobile unlock app but I try so many times using T-Mobile unlock app all show up said failed need to contact T-Mobile. Now what can I do?
Click to expand...
Click to collapse
Go though T-Force on Twitter ( https://twitter.com/TMobileHelp ) the phone reps seem to be totally clueless about this issue. It will ONLY work when your devices IMEI is added to their "device distribution inventory system" and not just whitelisted in the Unlock Device app. This makes it look to their system (and the app) that the phone was sold by them and came out of T-Mobiles inventory.
EDIT:
Got the phone unlocked, talked to them on Twitter direct messages, and after 24 hours i was able to use the Unlock APP and unlock the phone
I called T-mobile they said they can't unlock it , I have to use device on T-mobile for 40 days ,even though its fully paid off
I even asked them see if they can enter device information on " Device Distribution Center " but they said there is no possible way to do ... hmm
Oh well guess gotta wait 40 days.
Got phone unkocked !
Hi Wolfgart,
You said you had purchased this phone directly from Samsung.com or Ebay.com and not from Tmobile and then you were in Italy and not in USA but still were able to unlock it successfully, can you please share the exact steps/procedure you followed to successfully unlock our T-mobile branded Samsung S8 ? I am in the same situation as yours and would be helpful for others what you have gone through to unlock it. Thanks.
What the *&^%$# I have been "Bamboozled"
shahrit said:
Hi Wolfgart,
You said you had purchased this phone directly from Samsung.com or Ebay.com and not from Tmobile and then you were in Italy and not in USA but still were able to unlock it successfully, can you please share the exact steps/procedure you followed to successfully unlock our T-mobile branded Samsung S8 ? I am in the same situation as yours and would be helpful for others what you have gone through to unlock it. Thanks.
Click to expand...
Click to collapse
LOL....maybe TMO doesn't think the folks in Italy are theevin white trash that voted for Trump..
shahrit said:
Hi Wolfgart,
You said you had purchased this phone directly from Samsung.com or Ebay.com and not from Tmobile and then you were in Italy and not in USA but still were able to unlock it successfully, can you please share the exact steps/procedure you followed to successfully unlock our T-mobile branded Samsung S8 ? I am in the same situation as yours and would be helpful for others what you have gone through to unlock it. Thanks.
Click to expand...
Click to collapse
Oh, i simply have called by phone TMO support and told them that i now i'm in Italy for the next 12 months cause Job and i have to rest in contact with my family in CA.
I've tried to call them a lot of time and always talked with dump operators. Last one guy was a really great guy and finally helped me to have device permanent unlocked.
wiseguyy said:
LOL....maybe TMO doesn't think the folks in Italy are theevin white trash that voted for Trump..
Click to expand...
Click to collapse
ahhaha.
Really absurd that US People could vote for a Crazy man like Trump....
Oh my God
fragg3d said:
Go though T-Force on Twitter ( https://twitter.com/TMobileHelp ) the phone reps seem to be totally clueless about this issue. It will ONLY work when your devices IMEI is added to their "device distribution inventory system" and not just whitelisted in the Unlock Device app. This makes it look to their system (and the app) that the phone was sold by them and came out of T-Mobiles inventory.
Click to expand...
Click to collapse
I bought my s8+ from ebay, but the guy bought it from samsung,
on the June 20, I went to the T-Mobile store on the 21 and added insurance and they're charging me 15 a month because I didn't buy it from them.
Got home and called T-Mobile to add the imei, they were gonna give me the run around and I said politely that samsung is gonna tell me to call tmo, she wait a moment and spoke to someone, and she sent the request in,
waited 3 days, and the device didn't unlock, checked the website and til today to check device status it doesn't have any info, but called T-Mobile and the rep transferred me to his supervisor, and he said he will take care of it, to wait at least 3 days for the email, and yesterday I tried the device unlocked, and it worked. Then later during the day I received the email from T-Mobile.
Be polite, and let them know u will be leaving the country, it sometimes it works, most of the time even buying from T-Mobile paying in full, they make me wait 40 days.
I also told them that is why I stopped buying from them directly,
Sent from my SM-G955U using XDA-Developers Legacy app

Sprint Essential Phone - Network outside US (Germany) ?

Hi together,
due to the great price for the phone via Sprint, there are several pretty cheap ones also on ebay. I want to use the phone only outside the US (Germany) - is there any problem when it is locked to Sprint? Few years ago i imported a Verizon Locked Photon Q, and as i remember it was fully usable outside the US.
The ebay listing also includes the IMEI of the phones, and when i check them, they are "Clean on Sprint". But does that mean that they are locked? And if so, can i somehow unlock the phone, when i am in Germany and not on a Sprint Network?
Sorry about the confusion, i dont really get you phone locking stuff in the US
Best regards and thank you so much in advance!
If the phone is truly still locked to Sprint, it probably won't work with any other SIM card (the phone will just report Invalid SIM). You could look at ting.com/byod and check the IMEI there to see if it reports clear GSM / CDMA capabilities. If that shows up OK, then it at least doesn't have any financial obligation, and it should work.
Are you sure the phones are still Sprint Locked? Or was the seller just indicating they were Sprint variant phones, and were unlocked?
kbonnel said:
If the phone is truly still locked to Sprint, it probably won't work with any other SIM card (the phone will just report Invalid SIM). You could look at ting.com/byod and check the IMEI there to see if it reports clear GSM / CDMA capabilities. If that shows up OK, then it at least doesn't have any financial obligation, and it should work.
Are you sure the phones are still Sprint Locked? Or was the seller just indicating they were Sprint variant phones, and were unlocked?
Click to expand...
Click to collapse
Thank you so much for the fast reply :good:
- I checked multiple lisitings from this seller at ting.com/byod, and they all say its compatible with ting/gsm/cdma. So if i get this right, the phone itself should not be locked then, because its neither stolen nor in financial trouble?
- i dont know if i am able to post ebay links here, one of the lisitings from this seller is 332465030454 - the seller just says that the buyer itself should check the IMEI. But as i understood it, i cant check if the phone is net/simlocked to sprint, just if its "legal"..
regards
Kampfgans said:
Thank you so much for the fast reply :good:
- I checked multiple lisitings from this seller at ting.com/byod, and they all say its compatible with ting/gsm/cdma. So if i get this right, the phone itself should not be locked then, because its neither stolen nor in financial trouble?
- i dont know if i am able to post ebay links here, one of the lisitings from this seller is 332465030454 - the seller just says that the buyer itself should check the IMEI. But as i understood it, i cant check if the phone is net/simlocked to sprint, just if its "legal"..
regards
Click to expand...
Click to collapse
I really wish I was able to give you a definitive answer, esp. since you are in Germany, as the return capabilities are a lot harder since it takes a while to ship back and forth. I was reviewing the company's website to see where they get their inventory, but couldn't really come up with a clear answer. They do indicate in the FAQ that they offer a service to test the ESN for a fee, but it doesn't go into much detail. Maybe give them a call, or send the seller a message on ebay to see if they are willing to pop in a non-sprint sim to verify it at least doesn't report back invalid - sim.
kbonnel said:
I really wish I was able to give you a definitive answer, esp. since you are in Germany, as the return capabilities are a lot harder since it takes a while to ship back and forth. I was reviewing the company's website to see where they get their inventory, but couldn't really come up with a clear answer. They do indicate in the FAQ that they offer a service to test the ESN for a fee, but it doesn't go into much detail. Maybe give them a call, or send the seller a message on ebay to see if they are willing to pop in a non-sprint sim to verify it at least doesn't report back invalid - sim.
Click to expand...
Click to collapse
Just to let you know about the outcome - they cannot guarantee that it is unlocked
Hopefully there will be another Amazon Deal or somebody doesnt need his F&F code
Kampfgans said:
Just to let you know about the outcome - they cannot guarantee that it is unlocked
Hopefully there will be another Amazon Deal or somebody doesnt need his F&F code
Click to expand...
Click to collapse
So what was the outcome? I have one ebay seller that isn't sure either. He bought it from sprint. Wanted to use it in Germany
saschb2b said:
So what was the outcome? I have one ebay seller that isn't sure either. He bought it from sprint. Wanted to use it in Germany
Click to expand...
Click to collapse
Assume anything bought from Sprint that the seller can't verify was active on Sprint's network for 50 days as unusable.
Sprint will only generate ISU (international SIM Unlock) that is permanent after a device has been on the network for 50 days.
This policy is strictly enforced and even if the device is paid off, it does not matter.
Hello guys and happy new year.
I'm planning to buy the essential phone from ebay. I have found some quite interesting offers from sprint locked devices. My question is the device will work at cosmote greece?
„Invalid sim“
I bought an essential phone from USA a few days ago and it is sim locked for sprint and I have not found any way to make it simlock free.
It says invalid sim.
I can use it as an expensive MP3 player or camera or when using WiFi.
But not as a telephone.
I asked the seller for help. He said he would call sprint.
I was able to flash Oreo beta2 Android 8.
In fast boot mode the mobile said it was a sprint variant.
I guess only sprint can made it sim lock free with a code.
If there is no solution I will maybe have to send it back.
What a pity situation. Why is essential phone not selling the phone for Europe ?
That's what I was afraid about. Thought a proper rom flash could remove the lock. But it seems you can't do it yourself. Essential will bring it to Europe. But when is not sure.
saschb2b said:
So what was the outcome? I have one ebay seller that isn't sure either. He bought it from sprint. Wanted to use it in Germany
Click to expand...
Click to collapse
As already mentioned above -the seller could not guarantee it to me that i will be able to use it.
Finally, i ended up ordering it directly from Essential. Have it since 2 weeks now, works great on Telekom!
Hi, I am in Ireland and got a PH-1 which was locked by Sprint but i contacted them and they told me they have unlocked it for me and i can use it in Ireland but i am actually not able to use it on any network here, it just says Invalid Sim every time i put the sim card in.
Can anyone help me please?
forget sprint in europe!
In Germany it does not work with "Sprint" Locked Essential Phone.
Sam.anas said:
Hi, I am in Ireland and got a PH-1 which was locked by Sprint but i contacted them and they told me they have unlocked it for me and i can use it in Ireland but i am actually not able to use it on any network here, it just says Invalid Sim every time i put the sim card in.
Can anyone help me please?
Click to expand...
Click to collapse
The only way to unlock it is with a Sprint SIM and they update the the phone or enter in a code.
Heloo i bought essential ph-1 amd it says invalid sim card. Im from georgia and want to work gsm carrier. Can i unlock the phone?

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