[Q] Update failing on rooted Note 3 - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

I've got a rooted Verizon Note 3.
Every day I get alerted to install the latest OTA update. Unfortunately, it downloads but fails during the install. When it starts back up, the update entry says:
Last attempt to Update Software:
update_SM-N900V_NC4_to_NK1
Result: Update failed, 402
Every day it asks me to update, every day it fails. I'd like to update if possible but do not know how to go about troubleshooting. Failing that, I'd like to stop the darned update from pestering me every single day.
Any advice?

I just found out that "Stuck in the Middle" means that the upgrade is failing. Another thread covers the same thing I'm experiencing. I've frozen SDM.apk using Titanium and will see how that goes.
http://forum.xda-developers.com/verizon-galaxy-note-3/help/stuck-middle-t3012569
Regards

Related

OTA 2.2 update, problems.

I got my OTA update today, unfortunately something went wrong. I told it to install now, and the screen with the android and caution symbol showed up. After 10-15 minutes I hit the power button. I wasn't sure if I was supposed to wait for that screen to clear or if that screen wasn't a good sign. Well hitting power took me to recovery and said that there was an error with the install.
What did I do wrong. Was I just supposed to wait longer? I had previously rooted my phone with unrevoked, but was running the stock ROM, should I have unrooted it? Was it some other error?
Any insight into what happened so when the update comes back around I can do it right. Also is there anyway to get the OTA update back, or do I just have to wait patiently again.
jaredkent said:
I got my OTA update today, unfortunately something went wrong. I told it to install now, and the screen with the android and caution symbol showed up. After 10-15 minutes I hit the power button. I wasn't sure if I was supposed to wait for that screen to clear or if that screen wasn't a good sign. Well hitting power took me to recovery and said that there was an error with the install.
What did I do wrong. Was I just supposed to wait longer? I had previously rooted my phone with unrevoked, but was running the stock ROM, should I have unrooted it? Was it some other error?
Any insight into what happened so when the update comes back around I can do it right. Also is there anyway to get the OTA update back, or do I just have to wait patiently again.
Click to expand...
Click to collapse
You can not update a rooted phone. Go to my post on updating 2.2 made easy and you canupdate to 2.2 and reroot the phone. This is the OTA update.
I'm sort of in the same boat. I had rooted with unrevoked and was running cyanogenmod. I reverted back to stock (retaining root). I received the OTA notification, it downloaded and started installing, but showed the <!> with the android.
I thought...ok...I'll return back completely to stock (no root) and now I'm sitting waiting for another OTA notification.
It's been three days now, and still no notification. I've tried checking for updates so many times that I've lost count.
Does anyone know whether or not a failed update gets another OTA notification? -or- why the software shows up-to-date when it's still at 2.1u1?
Thanks
Either take it to Verizon for them to push it onto the phone or use one of the methods here.
fygar66 said:
I'm sort of in the same boat. I had rooted with unrevoked and was running cyanogenmod. I reverted back to stock (retaining root). I received the OTA notification, it downloaded and started installing, but showed the <!> with the android.
I thought...ok...I'll return back completely to stock (no root) and now I'm sitting waiting for another OTA notification.
It's been three days now, and still no notification. I've tried checking for updates so many times that I've lost count.
Does anyone know whether or not a failed update gets another OTA notification? -or- why the software shows up-to-date when it's still at 2.1u1?
Thanks
Click to expand...
Click to collapse
Go to this thread: http://forum.xda-developers.com/showthread.php?t=771178

[Q] How do I remove update notification after manual JI6 update?

I got the OTA notification letting me know an update was available. I ignored it because after reading about all the horror stories here on XDA I didn't want to have a bricked phone. So I went ahead and successfully applied the JI6 update manually using Mini Kies as described on Samsung's website. However, I still get the update notification like before! How do I get rid of it?
I couldn't find a way to get rid of it, so I just ran it and planned on having to redo the update via odin. It applied just fine however.
Interesting. One of my theories is that I could go ahead and apply the OTA but when it downloaded and did a check against the current version it would give up and move along. Do you think that's what happened? How long did the "update" take? Did you notice a new update.zip file or other telltale signs it attempted an update? Were you rooted?
Thanks!
Sean
Just go ahead and do the update, it will download it but won't actually update because it will determine you are on the latest version. Then the message won't appear anymore.
I updated mine via Odin, then click on Update on the OTA notification, and it did not do a full update (much too quick and did not lose root, like I did when I Odin it).
I was bugging out over the same question... but the notification seems to have gone away out of the blue (took between 4 and 5 days).
I may have accidentally missed the 'postpone' button and applied at some point... can't be totally sure... but it's possible the notification will eventually just go away...
anyway it's comforting to hear nothing bad happens =). Thanks for asking the question!
[EDIT]: The icon will deceptively disappear then reappear, apparently. Applied the update this time. It rebooted the phone and appears to have done no damage. Phone is still rooted with RyanZa's OCLF.
It appears mine went away mysteriously as well. I did say postpone 1 day, but it still had the notification in the top with a little clock next to it. When I woke up this morning, it was gone. Thanks for the answers everyone!

Update available on Mot software updater now

I had previously tried to update OTA and with the Moto sofware updater more than 20 times and either way I tried always said no software available and the phone was up to date. Today I went to the software updater and it had found the new software. I did this time connect as mass storage device, not sure if that had anything to do with it but those that had issues updating before go try it out now.
I got 4.1.83 OTA about 20 mins ago. Problem is it reboots and starts extracting and craps out.
I'm running stock, rooted and I manually uninstalled some of the bloatware...any ideas on what I need to do?

Update this AM in US, but...

Took an OTA update this AM in the US, but nothing seemed to change. Switched back to stock recovery, took update, downloaded, installed (no errors), rebooted, message said somethings about a Pre-Install APK, then nothing. Tablet info says I am now up to date, but nothing else seems to have changed.
I'm still on custom kernel (thor's), still on 3.1. I forget the GEN info, but I don't think that changed either.
Was this a pre-update update?
I got the update too.
Seemed to freeze up on me after installing (Gave it about 15 minutes on a black screen after installing, before I gave up). I had to power it off and back on. After booting, I got a message that the "Update Was Successful"
Kernal Number is: 2.6.36.3
Build is 4.010.13_COM_GEN2
But still Android 3.1
Ditto. Used stock recovery and unroot to get it to install. It's Gen 2.
Sent from my ADR6300 using XDA App
Same here, updated with no errors. Didn't lose root and it still says 3.1
With the update to 3.1 they sent out a smaller update a few days earlier. This one may be the same thing.
It's just a small update, about less than 20MB download. But I have no idea what's been changed.
GShyneDM said:
I got the update too.Same thing happaned to me
Seemed to freeze up on me after installing (Gave it about 15 minutes on a black screen after installing, before I gave up). I had to power it off and back on. After booting, I got a message that the "Update Was Successful"
Kernal Number is: 2.6.36.3
Build is 4.010.13_COM_GEN2
But still Android 3.1
Click to expand...
Click to collapse
Same thing happened to me...
System Update
System Update 4.010.13
(14.49MB).
A new system update is available for your device. A network connection is required to download and update your device. You may incur additional charges from your service provider. Thank you for not replacing me with the HP TouchPad.
Click to expand...
Click to collapse
i'm gonna hold off on installing this until i know more of what its all about...
I uploaded the zip in development, I don't think I'm gonna install either...
I also installed the 14MB update today. The tablet was rooted, but otherwise stock. After the update the tablet remains rooted. I have experienced no other issues.
Cheers,
A
I had the same experience as above. So far no issues.
This actually made me worried about the possibility of us to get an update to 3.2 on 8/25. Otherwise, they should just pass this incremental.

OTA Updates not downloading

Hi everyone,
I got my Essential Phone the other day thanks to the Prime Day offer.
Since I set it up, it shows that there is a OTA available. It tries to download the OTA but after less than a minute of trying, it stops and says "download paused".
I tried an flashed the May-OTA manually through fastboot. But after booting up I face the same issue with trying to update to the July-OTA.
Downloading other stuff works fine...
Anyone else with the issue.? Any ideas?
Regards

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