[Q] [URGENT] Unable to access data on Galaxy Tab 4 - Galaxy Tab 4 Q&A, Help & Troubleshooting

Hi All,
This is an extremely urgent issue that I need your help with, and any advice will be greatly appreciated. I have tried everything mentioned in these forums and am posting as a last resort. This is my friend's tab - a Samsung Galaxy Tab 4 (SM T231), and someone has put a setting on it that says 'security policy prevents use of device as MTP device' whenever I connect it to the computer. I am running Windows 7, 64 bit. The device is showing up under 'MTP Portable device' under device manager, however it is highlighted with a yellow exclamation mark. Upon tying to update the driver, Windows says the best possible driver has already been installed. There are some videos on the tab that I need to access, and those are very important. Please, can anyone help? I am attaching screenshots of the messages.
Thanks,
Rob

How about going into download mode? Does it connect from there?

Hi,
I booted into download mode and connected to the computer, but I am not able to access any data. Also, I came across this page - it says at the bottom that no data will be lost through this method. Can anyone confirm it's authenticity please? - androidxda. com/root-samsung-galaxy-tab-4-8-0-sm-t331 == please remove the space before the 'com'
Also, I am unable to access anything on the tab, and the only message I get is 'security policy prevents use of MTP media player'. Desperate! Please help!

Give AirDriod a try. Playstore link> https://play.google.com/store/apps/details?id=com.sand.airdroid&hl=en

Related

[Q] A device attached to the system is not functioning Note 8.0

hi,
I've connected my device to my laptop via USB cable that was supplied. so I've been using my device a while and copied music on and off it etc.
The past few days when I try to copy music or pictures to and from my device i get a error messages. I get the message a device attached to system is not functioning.
when i open the device folder under explorer i can only see folders and when i open the folders it says 0 items in the folder. but if I go in on my device there are files in the selected folder.
now I've searched the web from left to right and only get solutions for the note II mobile device that has a USB mass storage function, which the galaxy note 8.0 does not have.
I've downloaded Kies and USB drivers and it still did not resolve my issue.
i have a HP Probook 4540s running windows 8. I'm not very good with these kind of stuff at all.
any help would be greatly appreciated
For me that happens when there a problem with driver or kies .. I'd recommend reinstalling
Sent from my GT-N5100

[Q] Nexus 4 no longer recognised as a device on Mac OSX

Hi Folks,
I've been unable to sync photos to iPhoto on my Mac (10.9.2) for a few months now. Decided to upgrade to latest 4.4.2 (update from google) but it's still not recognized as a device. As far as I remember if I had it in MTP mode, when I plugged the phone in iPhoto used to open with options to sync photos.
I previously rooted the phone with CWM and SuperSU, the device does appear in the list when I run:
$ ./adb-mac devices
List of devices attached
01637f56g7814390 device
When USB debugging is turned on, a message "USB debugging connected" appears on screen, but iphoto doesn't see the device, and nothing in Disk Utility either. Android File transfer says: "No Android device found".
Any help to get photo sync / file transfer operational again much appreciated.
Thanks
The 4.4.2 update seems to be fine, haven't noticed anything weird, certainly no 'bricking', it's the photo syncing / device detection that still doesn't work (it wasn't syncing before the upgrade). I'm looking for some troubleshooting ideas, like log files to look at, or some options to try. I've tried several usb cables, same result.
[Edit: the poster I was replying to deleted their comment about their phone getting bricked, oh well]
Found the option, it's buried in
Settings>Storage>...Menu>USB computer connection>Camera (PTP)
very intuitive thank u google
Hopefully this will be helpful to someone else out there

Access denied while updating USB Driver

Hi guys! Got a big problem. It seems that recently i cannot connect my android devices (Galaxy Note 2 and Nexus 7) on my laptop. It was working properly before dont know the problem now. I've tried uninstalling the driver but it seems it can't be uninstalled as it is still there when i click on properties. Tried to update the driver but is always showing me this error.. I am logged in as admin and no other user accounts on this laptop. I dont know what to do. Tried other alternatives such as system restore, reboot laptop and android device. enabled/disabled usb debugging, selected MTP/PTP connection but to no avail. Please help me guys.
Due to low post count i cannot post link of image.
Error says:
Windows encountered a problem installing the driver software for your device
Windows found drivers software for your device but encountered an error while attempting to install it.
MTP USB Device
Access Denied.
Thank you.
luga23 said:
Hi guys! Got a big problem. It seems that recently i cannot connect my android devices (Galaxy Note 2 and Nexus 7) on my laptop. It was working properly before dont know the problem now. I've tried uninstalling the driver but it seems it can't be uninstalled as it is still there when i click on properties. Tried to update the driver but is always showing me this error.. I am logged in as admin and no other user accounts on this laptop. I dont know what to do. Tried other alternatives such as system restore, reboot laptop and android device. enabled/disabled usb debugging, selected MTP/PTP connection but to no avail. Please help me guys.
Due to low post count i cannot post link of image.
Error says:
Windows encountered a problem installing the driver software for your device
Windows found drivers software for your device but encountered an error while attempting to install it.
MTP USB Device
Access Denied.
Thank you.
Click to expand...
Click to collapse
hello!
i am currently also experiencing the same problem. it appears to be the PC's fault. i tried plugging it into my laptop and it works. But here in my PC, my device can't be read, nothing pops up and windows can not install the driver like you said.
could anyone please come up with something? thanks
Ceck in internet the ultimate driver release and install.
If you want i send in p.m. the link in my cloud with the driver.
Inviato dal mio GT-N7100 con Tapatalk 4
Hi, for everyone who's still interested, apparently this works:
1. Open CMD as an Administrator
2. Type: net localgroup Administrators local service /add
3. Hit Enter.
4. Install drivers

USB Connection only showing as a CD

Hi Guy's,
I had my Galaxy Note 3 stolen by some dirtbag and looking around for a replacement I decided on the K3. I'm loving it and thanks to Hackerpower's thread have rooted, and flashed it to get rid of all the bloatware etc.
What I am finding though is that when I connect it to my PC it is only showing as a CD with the beijing version of the lenovo manager software showing. I want to be able to transfer files from my PC and vis-versa but no matter what I select I cant access the phone as a storage device like I could with my Galaxy Note 3.
If I select Media Device on the phone I see it as a CD with the above software showing.
If I select USB Storage I get the same.
If I select Camera I get the Phone Storage directory with 2 subfolders DCIM and Camera
I have downloaded the USB drivers from Hackerpower's thread and also tried various other download sites, all act the same. And yes I have selected debug mode but have also tried it with this disabled and same result.
Any help would be greatly appreciated as this is the ONLY thing marring this great phone for me.
BTW I'm using Limonchello as the ROM.
Cheers
Install "Windows Media player 11" on pc, and you will resolve.
ps. Search on Youtube WMP11 installation

Unable to see USB connected options

In my Moto G4, I am unable to see those options whenever I am connecting my phone to laptop. I tried in different laptop, and there also, same issue. It seems, in my phone, some service is missing or disabled which is not allowing to select those options such as - Use as mass storage device or use as image device or only charging. Kindly help.
Do anyone have any idea?
I can not Root my phone due to this problem. This is similar to this problem. https://forums.oneplus.net/threads/mtp-option-not-displaying-in-usb-computer-connection.304266/ . I tried these steps, not working. Kindly help

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