Unable to see USB connected options - Moto G4 Questions & Answers

In my Moto G4, I am unable to see those options whenever I am connecting my phone to laptop. I tried in different laptop, and there also, same issue. It seems, in my phone, some service is missing or disabled which is not allowing to select those options such as - Use as mass storage device or use as image device or only charging. Kindly help.

Do anyone have any idea?

I can not Root my phone due to this problem. This is similar to this problem. https://forums.oneplus.net/threads/mtp-option-not-displaying-in-usb-computer-connection.304266/ . I tried these steps, not working. Kindly help

Related

Problem with USB connections

Hi, I seem to be having some trouble trying to update to the latest 6.5 ROM. It says I have a "Error 260: USB Connection".
I also get the same error trying to flash to HardSPL, it says I should make sure it is synced, when it is. I also tried installing the "enablerapinew.cab", and another computer/another cable cord. All the same problems.
I think it may be because in my USB to PC menu, the option to "Enable Advanced Network Functionality" is ticked and grayed out. So I can't untick it.
I tried changing the driver in the registry to the USB Serial driver, but that didn't even sync.
If anyone can help, it would be greatly appreciated.
noctourne said:
Hi, I seem to be having some trouble trying to update to the latest 6.5 ROM. It says I have a "Error 260: USB Connection".
I also get the same error trying to flash to HardSPL, it says I should make sure it is synced, when it is. I also tried installing the "enablerapinew.cab", and another computer/another cable cord. All the same problems.
I think it may be because in my USB to PC menu, the option to "Enable Advanced Network Functionality" is ticked and grayed out. So I can't untick it.
I tried changing the driver in the registry to the USB Serial driver, but that didn't even sync.
If anyone can help, it would be greatly appreciated.
Click to expand...
Click to collapse
Since this is your first post;
Check here.
Tonnes of info on this error.
The alternative is to flash from SD card. Instructions in flashing guide on Wiki.
I'm having the same issue... mine started after i installed a cab file that allows all of myTouchflo screens to have the same wallpaper.... but now my usb connection on th phone does not work. Even in bootloader when i plug in the USB it never recognizes it and i've tried multiple cables and multiple workstations any help here would be great!
Robbienismo said:
I'm having the same issue... mine started after i installed a cab file that allows all of myTouchflo screens to have the same wallpaper.... but now my usb connection on th phone does not work. Even in bootloader when i plug in the USB it never recognizes it and i've tried multiple cables and multiple workstations any help here would be great!
Click to expand...
Click to collapse
Hard reset if nothing else works.
Then you will know whether it is a hardware failure or software related.
I've seen anything from bent pins, lose USB on circuit board, bad cables, Vista vs XP....etc and the list goes on of possible causes for this issue.
Well it still charges and the phone still reads the storage card because i was able to flash it from the card but the computer will not recognize it as a USB device therefore activesync will not work and i cannot access the storage card when its in the phone
Reinstall ActiveSync...maybe...
Regards
Hi!
I have exactly the same problem.
Connecting the TD2 with my PC does not do anything.
Its the same issue with my 2nd PC and othe cables.
Charging works but no USB connection.
I think the USB connector on the Phone is broken.
I allready contacted HTC support but no response yet.
I will post again when ive got some news.
br
wonko
SD-Rom flashing
Hi ya all,
Try to flash it from your SD card, have a look here: http://www.tomlenferink.nl/component/content/article/1-latest-news/77-windows-mobile-65.html
Don't forget for Windows XP you need Active Sync and for Windows Vista and 7 you need Windows Mobile Device Center.

[Fixed] USB mounting problem since installing Kies

My Vibrant doesn't connect as a data storage device around the time I started using Kies. My phone is 100% stock beyond some attempts to fix the GPS (which didn't work and returned to stock). I installed Kies to do USB tethering and changed the setting on the phone to ask in which mode I want to connect.
Last week I was having trouble with connecting in Kies mode and tethering. I then noticed that I could only connect to the PC when I selected the phone option for Kies and not as a media player or storage device. I proceeded to uninstall Kies from my PC to see if that fixed the drivers. No go. I tried another PC which has never had Kies on it and also no go.
Here are the symptoms:
1) Plug USB cable to Phone
2) Menu on phone shows: Select Kies, Media Player or Storage
3) Select Storage
4) USB symbol appears and goes through connecting to connected state
Normally at this point the Win7 PC will pop-up with an auto start window asking if you want to open the storage device or transfer photos. In my case nothing appears. I also check My Computer and the phone is not mounted it doesn't appear later. I suspect a phone issue. Is there a way to fix this without doing a factory reset? Reboot doesn't change anything.
Anyone know a fix for this problem?
Make sure to use these drivers
http://forum.xda-developers.com/showpost.php?p=7238660&postcount=1
Stupid question, but are you pressing "mount" on your phone when your in USB storage mode?
note to self: read OP *before* replying
If it's still set on Ask on Selection try changing it to Mass Storage. I recall reading something that said Ask on Selection doesn't work right. I just toggle it between Mass Storage and Kies manually.
Relikk356 said:
Make sure to use these drivers
http://forum.xda-developers.com/showpost.php?p=7238660&postcount=1
Stupid question, but are you pressing "mount" on your phone when your in USB storage mode?
Click to expand...
Click to collapse
Changed to Developer Mode USB and forced reinstall of the drivers. Thanks for your help guys.

[Q] PhoneUtil oder UART/USB option ... to get USB working?

hi there,
thanks for the great omniROM, i use it a while now and I was never so happy with my Galaxy Note N7000!
running the latest 4.4.2 (20140329) and have a SDcard in slot working properly.
I upgraded from stock 4.1.2 and it was an better experience than ever before, but there is just one thing that bothers me: USB Connection
when I connect an USBStick via OTG or via USBcable to PC, the only thing that happens is charging. this appeared some while ago still in StockROM after excessive use of USBSticks (all FAT) and keyboards. I was hoping the rooting and upgrading to OmniRom would 'reset' this behaviour, but it didn't tried differend tools, some with SU and nothing worked.
so my questions is: how can I get into the PhoneUtil-menu in omnirom or the UART/USB option?
after researching some more, I found this similar case and (possible?) solution. i'm keeping some hopes in this to get USBtransfer working with USBsticks again:
........ GT-7000 USB Data connection not working
My phone was not detected as MTP by the computer.
My phone didn't detect that it was attached to a PC.
On my PC --It didn't work.
Another PC --It didn't work.
Even another PC --It didn't work.
Mac --It didn't work.
Tried all sorts of things written on many websites. --It didn't work.
There was no MTP option in the status bar. It just always charged using the PC.
THEN... Finally 1 day, when I was looking at the back of my CPU (PC ) I saw my USB 3.0 Ports (the Blue ones). I had never connected anything to them. So,
Tried on a USB 3.0 Port --It WORKED!
My phone was immediately detected as MTP. The option showed up in the status bar. I could transfer files. But then- What about my USB 2.0 Ports?
Then I did the following :
Dialed *#7248# for the PhoneUtil options.
Under 'UART' tap MODEM. Under USB, PDA.
If this is already your setting, choose the another ones (PDA for UART and MODEM for USB) and then tap SAVE and RESET.
Again dial *#7248# for the PhoneUtil options.
Under 'UART' tap MODEM. Under USB, PDA. Finally tap SAVE and RESET.
Your phone will now be detected as MTP with all types of USB Ports now.
thanks and best regards

LG V20 usb connection to pc problems

Trying to connect my phone to my pc running windows 10. i have installed all drivers (i think)
and the usb menu on the phone only comes up with usb debugging enabled in dev settings. i can select "file transfer" mode but nothing happens on the PC end. any help or advice would be much appreciated
qs504792 said:
Trying to connect my phone to my pc running windows 10. i have installed all drivers (i think)
and the usb menu on the phone only comes up with usb debugging enabled in dev settings. i can select "file transfer" mode but nothing happens on the PC end. and help or advice would be much appreciated
Click to expand...
Click to collapse
Same problem here.. LG doesnt take care of such things.. no wonder Samsung is taking the market..
I just connected my AT&T v20 to my aliensware 15r2 laptop and was able to import my pics with no issues setting my phone to ptp. Then to access both the internal storage and sd card through file manager I set phone to mtp.
I did nothing special just plugged in phone to laptop and selected what setting on the phone. Oh and running win 10. So don't think its the phones software but maybe your computer missing certain drivers or something. So hope this helps
Sent from my LG-H910 using Tapatalk
I had a problem on my Win 7 laptop. It connected, loaded drivers and opened as a removable drive. However, as I continued using the ?, my mouse started to register my clicks as drags and did so until I unplugged the ? .
Tappin' and talkin' with Tapatalk.
hmm. i still haven't been able to get it to work. might try using the LG PC suite pc app to connect over wifi
Anyone have issues after applying liquid spray for a screen protector? I just finished applying and now whenever I connect the phone LG V20 it still thinks its connected to usb. I restarted phone and it went into update firmware connection screen. I had to get into recovery and clear dalvik and cache and it rebooted and everything is working again. I transferred files from PC and again the same issue. Could it be liquid damage? Or is this something else? Thank you.
You'll need to turn on the Developer Option and then scroll down to Select USB Configuration > MTP > ok This is what I did to enable my desktop to read my LG V20 SD Card and memory.
Could it be a cable issue? I was warned once.
In fact, looks like nothing happens on my pc but I can browse the internal memory n sd card.
"Have you tried turning it off and on again?" - it crowd
Seriously That was the solution for me... (Oh, I miss that show so much )
i have connection problems myself but i was forced to do a hard reset after my touch screen failed and ehen ever i try to connect to pc i get device malfunctioned message and cant connect to pc and theres no was of changing to mtp or anything if i cant get intot he phone as far as i know if you have any ideas on pls let me know

MM - USB transfer problem

Hi, 2 weeks ago I was still able to transfer files through MTP.
Since I've tried again today, my PC detects it as MTP, but it's not showing up as a drive in "This PC"
Also, I've noticed, it doesn't come up with "Allow access to device data" option anymore - so this could be the reason?
I used TWRP and was able to see the SD card data (I have encryption so I can't see the device data)
Anyone else have this problem?
I've tried enabling/disabled USB debugging mode.
I've tried on a few PCs and MACs
Can't figure it out! Annoying!
still can't figure it out - Any idea why "Allow access to device data" doesn't pop up anymore? I have used another s7 edge on my PC and it comes up with the option and works fine. It has to be something with my device
Any apps removed/disabled?

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