Hello all,
I’m having an issue where my Sprint Samsung Galaxy S4 will only charge when plugged into a PC. I've tried 5 cables in 3 different PCs and it will always charge. Any combination of those 5 cables, 3 wall chargers, and 2 car adapters and I never get it to charge. I’ve done a full factory reset and installed a new ROM and still nothing. I've also tried toggling MTP/Camera/ and USB debug mode: still nothing. I’m thinking the micro USB port is malfunctioning somehow and will only detect a cable when it detects the data portion. Thoughts?
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My 1 month old touch hd suddenly has stopped charging via USB cable when connected through the HTC supplied power adapter or PC when the phone is turned on. Activesync through USB also does NOT work anymore(it did before). I can only sync via bluetooth.
* I have kept the box UNCHECKED in BATTERY->when device is turned on do not charge when connected to PC
The phone charges only when the power is turned OFF.
I have tried different USB cables, different PCs,Laptops etc. I have tried soft reset and Hard reset with no success.
Has anyone had this problem, and how do I solve it?
(My phone does not charge and no Activesyn through USB when powered on)
I hope it is not a hardware problem as I will have to send it to Singapore (another country) for me to get a warranty service.
My phone wont charge through USB. It charges using the same cable plugged into a wall adapter, and charges just fine with my wall adapter and car charger, it just wont charge when plugged into a computer.
As for some basic troubleshooting steps-
1) The phone is recognized and syncs on both PCs
2) Hasnt worked from day 1, Factory ROM, Hard Reset, and now with a flashed ROM
3) Uninstalled and reinstalled ActiveSync etc
4) When it connects to a PC it prompts what I would like to do (PC and Phone) Ive tried every option and the results are the same.
I'm out of ideas, and since Ive searched Im not sure if Im an idiot for expecting this thing to charge, or if my phone is defective. I figured I'd ask here before calling T-Mobile since I hate calling Customer Service for anything.
Go into settings/system/power/battery and there should be a check box that says "When phone is on, do not charge the battery when connected to a pc"
make sure that is not checked.
Thanks, but its not checked.
Ive tried checking it, plugging in, and then unplugging, unchecking, then plugging back in.
Switch off your phone, then plug it into the computer. Does the orange charging led show up? If not, you may have a defective phone.
If it charges with a computer usb while switched off and doesn't when switched on, then there is some software problem.
4theU said:
My phone wont charge through USB. It charges using the same cable plugged into a wall adapter, and charges just fine with my wall adapter and car charger, it just wont charge when plugged into a computer.
As for some basic troubleshooting steps-
1) The phone is recognized and syncs on both PCs
2) Hasnt worked from day 1, Factory ROM, Hard Reset, and now with a flashed ROM
3) Uninstalled and reinstalled ActiveSync etc
4) When it connects to a PC it prompts what I would like to do (PC and Phone) Ive tried every option and the results are the same.
I'm out of ideas, and since Ive searched Im not sure if Im an idiot for expecting this thing to charge, or if my phone is defective. I figured I'd ask here before calling T-Mobile since I hate calling Customer Service for anything.
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Click to collapse
have you tried plugging it in to a different usb port? or different computer? my guess is could be a bad usb port..
not necessarily a bad usb port, some simply don't push enough power to trigger charging. same test applies, though, try all usb ports, don't forget there are likely ports around back too. also test it on another pc if possible.
kcaj32 said:
Switch off your phone, then plug it into the computer. Does the orange charging led show up? If not, you may have a defective phone.
If it charges with a computer usb while switched off and doesn't when switched on, then there is some software problem.
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Click to collapse
I forgot my USB cable at work but this sounds like a good idea I havent tried yet.
My laptops USB ports are fine, I use them all the time for my external hard drive which is also powered by the USB, my zune, wifes iPhone, etc. Not to mention I have the same result with my work computer, which charged my other phones.
I'll try this and post the results, thanks for the helpful responses. After this test, I'm calling T-Mobile and complaining.
bought generic micro usb cables from amazon and when i try to use as data transfer from computer running windows 7 it says device drivers not installed correctly but when i use original it works fine... i have tried 3 of the five i bought and they are all the same are the cables faulty or did samsung change their cable? anyone else having this problem?
i am running antoniomistrerrA note xxkka rom with 2.6.35.14-fm-gbda6637 kernal... thanks for the rtesponse
Throw the cables and buy new one. Some of the USB cables are not proper wired and wires are in bad quality.
Sent from my GT-N7000 using xda premium
Well that has happened for me, but since yesterday im not being able to transfer data even with de original usb cable. has this happened to anyone else?
There are some cables that are charge only. Can you post a link.
GALAXY NOTE
I'm using the original cable that came with the note but somehow only charges! it doesn't even do that usb sound when plugged, tried restarting the phone and KIES doesn't detect it either..
This is happening after yesterday the phone started saying it was having a charging/unplug LOOP (constantly vibrating) even with the cable off. this was fixed removing the battery :/
Edit 1#
i am also being unable to plug the phone via mass storage usb, it asks me to plug the usb cable and then nothing..
Edit 2#
So i confirm it's now fixed, i tried to unplug again the battery and also cleaned the usb connector of the phone with a toothbrush.. one of those fixed the problem. now I'm just crossing fingers it won't happen again :/
After trying a few different roms and yesterday my N7 will no longer charge when connected to an AC charger, it still works when connected to a pc.
I'm using the same charger/cable that has been working for months and the charger works with other devices.
I have tried factory reset/wipes and full reinstall. I have also tried restored backups for a few days ago which no longer work either.
Any one know why it would work from pc and not AC? Could it be a hardware problem unrelated to rom changes?
your tablet charges through PC; are you using a USB slot hooked up to a higher power connector (i know some motherboards have those)
I've worked it out. The nexus AC charger has slide on pins for countries different GPO configuration, the head i had on the charger wasn't clipped in all the way and was causing the charger to work intermittently.
Hello guys, recently my micro usb port is not working properly, the pc's can't detect it(tried 4, mac,windows and linux os's) so is not the computer, changed 3 cables, so is not the cable, something must be wrong with the micro usb port, it can charge(usb, wall power) with no problem, but the phone is not detect by pcs, adb, etc, any idea what could be the problem? how can it be charging and the usb debbuging protocol or whatever isn't working, can I screw the transfer usb protocol? but the charge protocol in the same micro usb port could be still working, thanks in advice!
torroella88 said:
Hello guys, recently my micro usb port is not working properly, the pc's can't detect it(tried 4, mac,windows and linux os's) so is not the computer, changed 3 cables, so is not the cable, something must be wrong with the micro usb port, it can charge(usb, wall power) with no problem, but the phone is not detect by pcs, adb, etc, any idea what could be the problem? how can it be charging and the usb debbuging protocol or whatever isn't working, can I screw the transfer usb protocol? but the charge protocol in the same micro usb port could be still working, thanks in advice!
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Click to collapse
I had the same problem as you, it was impossible to make any computer to recognize the phone. Moreover it charged very slow, the phone thought that it was always plugged to the computer even if it was connected to the wall charger.
I did a factory reset, but the problem persisted. I called Google and they sent my a new phone, which now works perfect.