Nexus 4 radio issues, battery issues, constant reboots - Nexus 4 Q&A, Help & Troubleshooting

I purchased my nexus 4 on release from the Google Playstore (UK) over 2 years ago now, recently updated it to stock 5.01 and have been bombarded with problems.
When using the phone, after about an hour of use it will suddenly ask me to re-input my sim card pin (I'm assuming this is a radio issue). After doing so, more often than not the phone will then just shut down - sometimes with a screeching noise?! At this point the battery still has around 50-60% left, when I then turn the phone on again, the battery suddenly drops and I usually see the figure to around 1-10%. This has required me to charge the phone 2-3 times a day in order for it to function, extremely annoying that the radio seems to fail and not pick up any network signal after the phone drops past 60% battery.
I've attached an image of my battery life to show what I mean about the drop - it's quite frustrating as I've looked after the phone extremely well so I can't understand why these problems are occurring.
Any help would be much appreciated!

ri$h said:
I purchased my nexus 4 on release from the Google Playstore (UK) over 2 years ago now, recently updated it to stock 5.01 and have been bombarded with problems.
When using the phone, after about an hour of use it will suddenly ask me to re-input my sim card pin (I'm assuming this is a radio issue). After doing so, more often than not the phone will then just shut down - sometimes with a screeching noise?! At this point the battery still has around 50-60% left, when I then turn the phone on again, the battery suddenly drops and I usually see the figure to around 1-10%. This has required me to charge the phone 2-3 times a day in order for it to function, extremely annoying that the radio seems to fail and not pick up any network signal after the phone drops past 60% battery.
I've attached an image of my battery life to show what I mean about the drop - it's quite frustrating as I've looked after the phone extremely well so I can't understand why these problems are occurring.
Any help would be much appreciated!
Click to expand...
Click to collapse
To be honest, they all sound like gremlins from old data left in the partitions from the previous OS versions. I am on 5.0.1 and experienced none of those issues, in fact, it runs like butter. I would suggest a full wipe and see if that fixes the issue. Residual data can cause these sorts of random issues.

OP I have the issue with radio after a fresh factory image install. I have signal but cellular data will stop flowing. This is intermittent. Switching to airplane mode sometimes fixes the problem, but sometime I have to reboot. Considering going back to KitKat.

If you using android 5.0.0-5.0.1 - this can be android bags. i have this too it make me crazy!

I managed to get round to rebooting today (had exams lately so literally no time to sort the phone out). Did a factory reset and still the same issues, in fact it's gotten progressively worse since the last time I posted, battery cuts out at around 80% (switched off today at 87%). I get about 40 mins on screen time and bam, shuts down, I'm able to switch it back on in a minute or two, where I then see it down to about 15%. The fact that it's continuously asking me for my sim card pin is insanely frustrating, even more so when it shuts down RIGHT after i put it in.

Related

Help - Battery Drain excessive

*jump to ashtricks for immediate problems without reading software/ROM changes.
I know this is going to be made especially difficult with all the different software/combo's that can be loaded, but I have to post this up and see if any one else has seen this and if it might be hardware or software.
I have a HERMS 100 (8525). I first got the phone in April with WM5 (don't know which build they might have been on then) and which ever Radio was coming on them then. My battery would usually last 2 days with my avg use.
This has been the case threw upgrades until the last 2-3 months. I upgraded From one version of WM6 to VP3G's 2.X build of WM6 and I upgraded the radio to which ever version was the newest at that time (maybe 1.47 or 1.50). I Noticed a sudden drop in battery life, but the phone pretty much always made it a full day even with high use, so I didn't think much of it. I did notice about this time that sometimes the phone would alarm me and say it had 20% battery remaining, but if I rebooted the phone it would say 80 or 90% power remaining when it came back on and work fine the rest of the day.
The following has been over the last month. I upgraded to VP3G's 3.0 and again later to 3.6 and again to 3.62. I noticed the battery continued to degrade throughout this time. So I upgraded the radio to 1.54. The battery continued to go down hill at an even rate, but I noticed something else, the battery would not take very long to charge, but was dying faster and faster.
Well I started tracking and experimenting. Starting last week (no change in software or ROM's for the last 2 or 3 weeks) the battery would rarely make it through the day even when the phone was not in use any during the day (Granted I get no cell service at my desk at work, but I never have even back when the phone would last 2 days searching for signal). Most days last week it wouldn't make it 5 hours from being unplugged even when the phone wasn't in use. I decided to run the battery all the way down to where it wouldn't even turn the phone on anymore as I had heard sometimes you needed to do that after a rom upgrade. It did not help, but I noticed that the phone said the battery was fully charged within 2 hours from being completely dead.
*
Today was the worst, I unplugged it after being plugged in all night. Unplugged it at 6:45am. I did not use the phone, it just stayed in standby (I hadn't even taken it out of standby any today. I am at work with no service (When I say no service, I don't mean sometimes it finds something, I mean no cell service from any carrier makes it past 10 feet of the front doors entering the building and I am about 150 feet from the closest wall to the outside). I grab the phone at around 10:30am to check on a meeting notice, clicked on the phone to wake up and the battery alarm alerted and the battery said I only had 20% power remaining. In 5 minutes of doing what I was doing the battery had gone down to 10% remaining (so the phone went from lost 90% of it's power, never being used in less then 4 hours). I went back to my desk, plugged the phone back in and within an hour I noticed the amber light on the front that I relate it to telling me it's charging had turned green, I unplugged it and checked it and the battery said it was full 100%. Could the battery really charge that fast?
*
I know this would be easier if I could remember what radio and what version of WM5 came on this phone and loaded it back on and I am in the middle of downgrading the radio since I had ran WM6 with no battery issues separate from WM5 until I did that one upgrade with the radio. I guess I am curious if this could be a hardware (phone or battery) where it's not charging fully or if this seems to be a software issue.
I know all the factors that can be involved make this hard, but thanks for any responses you guys can give.
ok, how about this one, Is my battery screwed? I notice while I am using the phone the battery gets really hot. Today it did the same thing of all of a sudden saying I had 10% power after only using it for 5 mintues, rebooted the phone and now I am back to 70%.
Hi,
There's a lot on here about this problem. Have you read the wiki?
Some solutions you might try:
- turn wifi off.
- turn off all beams
- put in the fake server trick.
- search to see if you have any software that continuously polls the battery or is seeking an exchange server
- ensure all your apps fully close rather than minimise
- invest in a new battery.
WB
Thanks, I have gone through the wiki Continuasly since I got the phone in April, but with all the stuff out there, I could have easily missed something.
- turn wifi off - Never turn it on
- turn off all beams - Beaming disabled
- put in the fake server trick - Have to research that one
- search to see if you have any software that continuously polls the battery or is seeking an exchange server - have to check, don't have exchange server setup. I do have it checking emails every 15 minutes, but I never had any issues with that setting and the battery lasting a couple of days
- ensure all your apps fully close rather than minimise - X button set to close not minimize and I often check it to see whats running.
- invest in a new battery. - Will be doing that next. Just waiting to see what case I might get for Christmas.
Thanks again, I will research those other items.
I had a similar problem where the stock battery would only ever last for ~7-8 hours - even on standby. I got an extended life 3000mAh battery and that managed to last for about 14 hours.
I had a talk to HTC and they agreed to warranty claim it. I'm still waiting for it back... It was sent back to them on 14/11, and I'm still waiting.
Stop your device checking for emails for a few days and ses what happens. Definitely install the fake server trick. Activesync continuosly trying to do its dirty work can be a pain in the arsenal, at times.
Let us know how you get on.
WB
wacky.banana said:
Stop your device checking for emails for a few days and ses what happens. Definitely install the fake server trick. Activesync continuosly trying to do its dirty work can be a pain in the arsenal, at times.
Let us know how you get on.
WB
Click to expand...
Click to collapse
Well I turned off email checks last night and disabled the radio this morning so it wouldn't search for signal when coming to work and set the phone on my desk. I never used it this morning, just had it sitting on my desk in standby, until about 4 hours after I took it off the charger and the phone buzzed me and when I checked the phone the battery said 0% remaining and the phone cut off a few seconds later (now I am sure if I would have turned it back on the battery would say something like 70%, but I didn't do that this time). I left the phone off and plugged it into the computer to charge, the LED on the front come on amber for about 20 minutes then went to green. I turned the phone on and it says 100%. I don't see how the battery went from 0 to 100 in a matter of 20 minutes.
I did a lot of searching the last couple of days and phone issues from email to bad manufactured batteries (which I happen to have the brand someone suggested as a bad one), I also saw people pointing out do the fake server trick, yet I can't find a single time where anyone said what the trick is or how to do it. Not even in the WIKI where the trick was mentioned as a possible fix (or google for that matter, just the same words first posted in a thread here about it).
So, how do you do this server trick?
I plan to get a new battery after Christmas at any rate.
Check this thread:
http://forum.xda-developers.com/showthread.php?t=338421&highlight=fake+server+trick
I was having the same battery drain problem (less than 8 hrs on a full charge), I did the fake server and turned off auto day light saving time checking the clock settings, I now get 12 - 15 hrs on a full charge.
I'm running vp3G's 3.62.3 AT&T ROM with radio 1.54.07.00
Thanks! I was just finishing flashing a new ROM when I saw this. I did the fake server trick, but this rom doesn't have the Dya Light Savings time option where the instructions say it should be. Maybe that's all removed by this rom. TIme will tell.
Thanks again.
@ Firehawkns
hey buddy!!
I am using a JasJam for the last 2 months. i dont know if my reply is useful to you or not. As far as battery life is concerned am impressed with mine. Am using TNT's latest ROM and my radio version is 1.54.07.00. I use my phone all day with couple of calls that last about 2-3 min each. But every night I get calls from my gf, to whom I talk for 3 hours straight(mostly starting from 11pm to 2 am) and every day I put my phone to charge after I finish the call. So after finishing the call I still have 50% of battery. Moreover our call starts right after I leave work at 11pm so by the time I reach home which is around 11.30pm my phone connects to wifi too. So all the time am on the call as well as an active wifi connection.
So as per my experience the battery life is cool. So try TNT ROM!!!
Interestingly enough, now I've got my phone back from the warranty claim, it's only drawing 81mA with backlight on, no wifi or BT. Before sending it back, it was drawing ~180mA with backlight on, no wifi or BT.
This will just about double the battery life that I get in theory...
Install BatteryStatus on your device and see what it tells you.
That is a cool program.
First off I really hope it isn't the phone, for one it's my third one from Cingular since the first two died within 2 weeks (back in may), second it's got one big gash down the corner where it came out of the holder and hit the road one day. I think that would be just enough reason for them to not do anything with it.
Anyway, I am going to replace the battery because I can't figure out why the phone is doing things like saying it has 20% batt remaing, then I reboot and it goes to 70%. I am hoping this is a battery issue. So far the phone has been unplugged for a tad less then one hour, has not been used and the battery meter is on 90%.
Battery Status is a kick butt program and I plan to do some searching today to see if people have benchmarked there ratings/draw. I notice mine jumps randomly. With wifi, BT, all programs all terminated, backlight on the lowest it will go and radio has one bar 3g sometimes, two bars Edge sometimes, but didn't change during watching this list below, but the MA does this every 5 second refresh:
111--190----125-----109----250----210-----140----135----226---111---etc.
I am currently running a barebones fresh flash WM6 rom with nothing installed except Cingulars media net/ISP settings, radio is 1.47.10. Going to try 1.50 today I think.
I turned the radio off just now and the MA went down (expected) to 84 and is jumping between that and 104. The battery has dropped to 80% since I listed 90 above. The phone has now been unplugged for right at an hour. Also it might be interesting to note that the little battery percent/bar icon on the "Battery Status" software once in a while will display -1% like it is right now, the phones battery display says 80% and when I tap the battery icon on battery status it jumps to 80%.
Anyway, I am just listing points since this thread is here, I know I need to replace the battery first before any additional insight can be brought forward.
Thanks everyone.
Hmm.. On my Schaps 4.22full, radio 1.54.00 on good reception (on Finnish network) I get around 30 mA with GSM and 3G when idling(no wifi, no bluetooth, no beam, backlight around halfway). With airplane mode on I get around 28 mA. Tried with backlight dimmest and the drain was 15mA on GSM network.
Usually I put the 3G off so the battery would last longer.
The phone takes more power when searching the network so it would be a good idea trying to switch the phone part off at your office.
Well, looks like it was indeed the battery. Over the last week the phone would randomly shut off (about 4 times a day), the battery would be at 10% within 4 hours even if the phone hadn't been used, and while using the phone you could almost watch the battery go from 90% to 30% within a 5 minute talk time, reboot the phone and it would be back at 80%.
Put in the new battery yesterday after charging over night and the phone not only didn't shut off at any point, but I had 60% power remaining by the end of the day (with some data and voice use).
The old battery was a Dynapack from China, that I had read on here is prone to defects.
Thanks for the help everyone, wish I would have gotten a new batt sooner.

Has this ever happened to you?...Vibrant seems dead, battey re-install needed!

Since I have got it (2 weeks ago) i have picked up my phone make a call, and on about 7-8 occasions, have noticed that the phone is turned off, and I can't get it to turn on. The only solution is to take out the battery and put it back in. Has anyone else experienced this. I have updated to JH2 firmware, but it still happens. I even got a new battery for the phone (Bell employee let me swap with another phone that was going back to samsung for gps issues), but the problem still happens once in awhile (like every 2 days, sometimes more sometimes less). Anyone have any ideas? thanks
UPDATE: Someone mentioned for me to call my phone the next time this happens to see if it rings. They said it might stuck in sleep mode? Not sure, i just pullthe battery and then it works
I've had this happen, but only when the GPS was on. If it's happening with the GPS off, I'm guessing you've got a lemon.
So far I've not needed to take the battery out, though. I've always been able to reboot by holding the power button down for 5-10 seconds instead.
Yes I have been experiencing the same problem. From what I can see, it seems like the phone is over heating then it locks up. My only fix was to install a battery temperature monitor and also kill any tasks that are not needed by the phone. My phone hasn't locked like that since I've been doing that.
Sent from my GT-I9000M using XDA App
I have not had this problem. Been on a call for about 1-2 hours one time and the phone was fine. I was able to switch it to speaker, bluetooth, open other apps, and etc without any problems. I don't run task managers. I do have one, but I rarely use it.
Interesting...I experienced this for the first time today. Picked up my phone from teh night stand after having it plugged in all night and it was off. Had to pull the battery to get it to come on. The battery was about 85% charged when it came back on. It worked ok since but the battery drained kinda quick. I am using an aftermarket battery, got the 2 batts and charger on ebay. So I put the other battery in and havn't had any issues. I wonder if it over heated while charging? What apps are you guys running? The one I am running that would be most suspect would be weatherbug elite, and I just installed it a day or 2 before this happened.
I think it is a GPS issue. I got this phone on the first day of release. I’ve never had this problem until just days ago. I hadn't used the GPS extensively before last Thursday and Friday. During my business trip I had the GPS on for almost two days straight and during these two days I experienced the blank screen, shut down twice. I had to cycle the battery to get it to boot.
I had this happen to me while using Set CPU. Check out this thread. http :// forum.xda-developers.com/showthread.php?t=727006
take out spaces and what not.
I had this problem on my g1 but it started to get worst an I soon need too keep my mobile always connected to a charger so out turned into a landline phone lol but it was because I somehow broke a middle cell in my battery and need replacing but I don't know what to say about yours cause you tried a different battery :S
Sent from my T-Mobile G1 using XDA App
Experienced a freeze just a few hours ago while running the navigate application.
Trying to show my wife how uber cool it was and all. Switched on GPS, launched maps, chose directions, method / navigate. GPS locked and had my location pinned down until I reached the corner and suddenly the GPS kicked me to a location about 5 blocks away then froze the phone, requiring a battery pull and reboot.
Sent from my SGH-T959 using XDA App

I realized something about why my phone freezes up sometimes (turns off?)

I had this problem of noticing my phone is turned off at random times (usually once every 2-3 days). I would pull out to use my phone, and its off. I tried calling my phone to see if maybe it was just stuck in sleep, but it went to voice mail. This is very annoying because i cannot rely on my device to be on when it should be (ie- for an alarm) The only way to get it back on was to either re-install battery or hold down power for about 10 seconds. This is my 3rd SGS and it happened on the 1st one and the 3rd (only had 2nd one for a day).
I just realized today (after the 6th time it happened in 12 days), that it only happens to me at places where i have no signal. It happened at work 3 times (where i get no reception), and once in the forest where i was bikeriding. I was in an area that showed no signal, and shortly after the phone was off. (it doesn't make any shutdown noise or anything, I just realize sometimes the phone has randomly turned itself off.
Could reception have something to do with this? Now that I think about it, the 1st phone i had also turned itself off at work....never at home. Will 2.2 fix this problem? Any advice would be greatly appreciated.
check your battery
did you flash any ROMs ?
Were you using SetCPU at all?
SetCPU mischief
My galaxy s was having to be shut down and having to have the battery removed to turn on again in all sorts of situations and I blamed all sorts of causes but in the end it came down to various clock speed issues. Now I'm running a minimum of 200

[Q] Nexus 4 Instant Battery Drain/Shut-Off

Hi
I have recently started having a problem with what I presume to be the battery of my Nexus 4. It seems to have started suddenly about a week ago, though was working absolutely fine before. I don't think it was due to any specific app having been installed. I have also done a factory reset on it, but that didn't solve the problem.
Basically, the battery will discharge to about 75%. The phone will then suddenly switch off; turning the phone back on, it simply shows the battery to be fully depleted and switches off. If I plug it into a power source, the phone turns back on and begins charging, from 0%, though seems to suddenly fully charge it within about half an hour.
My phone has not been rooted.
I would really appreciate any help/advice on this issue as it is incredibly frustrating having to have my phone almost permanently on charge.
I have attached two screenshots of the battery usage graph.
Thanks!
bab88 said:
Hi
I have recently started having a problem with what I presume to be the battery of my Nexus 4. It seems to have started suddenly about a week ago, though was working absolutely fine before. I don't think it was due to any specific app having been installed. I have also done a factory reset on it, but that didn't solve the problem.
Basically, the battery will discharge to about 75%. The phone will then suddenly switch off; turning the phone back on, it simply shows the battery to be fully depleted and switches off. If I plug it into a power source, the phone turns back on and begins charging, from 0%, though seems to suddenly fully charge it within about half an hour.
My phone has not been rooted.
I would really appreciate any help/advice on this issue as it is incredibly frustrating having to have my phone almost permanently on charge.
I have attached two screenshots of the battery usage graph.
Thanks!
Click to expand...
Click to collapse
If you are on stock, try flashing the stock image(4.2 or 4.3 up to you) there's plenty of threads on here thatll guide you thro the process.
I've had the same issue about three times, during the first week of using my Nexus 4 (about half a year ago). I've already had my mind made up to RMA it, but waited for it's shut-off to happen once more to collect some evidence of this problem and... it never happened again. I'm pretty confident that I didn't install anything that might have helped (I only installed BetterBatteryStats to check the instant drain, but really doubt it could change anything, it's just statistics), and I've never factory wiped the phone's data yet.
I've been searching for answers around the internet back in May, but never found anything of value, so my only advice is... wait a little, and if it doesn't get better itself return it to the merchant. My previous HTC phone was restarting almost everyday from the first day I bought it, until a month later I returned it for warranty repairs and after they changed almost all internals of the phone it never crashed again (till today, since I still use it as GPS and media player when running).

Android OS - Keep Awake and Mobile Radio Active

Hi,
The Nexus 6P has been pretty good so far on battery. Nothing super insane, but enough to get me through a day.
Max I get is 3 hours SOT when I hit 0%...
Android OS is usually in the top 3, and in a 10 hour day, its getting 2 hours of Keep Awake time and about 30min Mobile Radio Active.
Google Play Services is also getting around 45min Mobile Radio Active as well.
Phone is bone stock, bootloader locked, unrooted. Running a handful of apps, even stopped using my Moto360 and disabled bluetooth when not in use to see if that was the culprit.
Any tips? (or apps that help me delve deeper into Android OS and why it keeps waking the thing up)
would also like to know about this, having very similar stats
Similar situation here - crazy battery drain and "Keep Awake" when I have a sim card in (TMo). 3 hours sitting on my desk - not using it - the phone gets warm/hot and Keep Awake shows 1H 16m under Android OS. When I put the same sim back into my Nexus 5 (using the adapter/converter) the N5 battery is perfectly fine.. normal.. no massive drain.
Any thoughts?
Turn off Wifi and give it a try. See if you still have the same battery drain.
pogul said:
Similar situation here - crazy battery drain and "Keep Awake" when I have a sim card in (TMo). 3 hours sitting on my desk - not using it - the phone gets warm/hot and Keep Awake shows 1H 16m under Android OS. When I put the same sim back into my Nexus 5 (using the adapter/converter) the N5 battery is perfectly fine.. normal.. no massive drain.
Any thoughts?
Click to expand...
Click to collapse
Go into location & uncheck all scanning functions
Thanks. I should have mentioned that I already had wifi and bt turned off, and had turned off scanning for both under Locations. I was trying to isolate this to cell signal as best I could by disabling wifi and bt things. I also tried turning off "Enhanced LTE" - and now I'm trying it with wifi calling on (again just to narrow down different possibilities).
I think a factory reset is in my near future - may as well start from completely scratch and see if I still get the same horrible battery drain.
Just reporting back. I did a factory reset - and INITIALLY I thought I was on to something. Battery life seemed better at first, but then I soon began dropping cell signal - which apparently sends the phone off searching for signal chewing up battery.
In my case it's never ending cycle - get signal, drop, search, get signal, drop search.
Yes, I'm in a fairly weak TMo LTE service area, but my Nexus 5 and my wife's Nexus 4 have never had these sort of massive drain issues.
Also, I was in a major metro area on Sat night and the signal kept dropping as well. I couldn't toggle it back on via airplane mode or the mobile data switch. I finally had to reboot to bring it back - and then it proceeded to drop again. Meanwhile, my wife's N4 had no issues.
I went to TMo on Sunday and swapped out the sim - no change. 6P went from fully charged to completely dead overnight (roughly 1AM to 9AM).
So, at this point I'm wondering if I just have a faulty 6P. I'll be calling Google today to see about an RMA exchange :/
pogul said:
Just reporting back. I did a factory reset - and INITIALLY I thought I was on to something. Battery life seemed better at first, but then I soon began dropping cell signal - which apparently sends the phone off searching for signal chewing up battery.
In my case it's never ending cycle - get signal, drop, search, get signal, drop search.
Yes, I'm in a fairly weak TMo LTE service area, but my Nexus 5 and my wife's Nexus 4 have never had these sort of massive drain issues.
Also, I was in a major metro area on Sat night and the signal kept dropping as well. I couldn't toggle it back on via airplane mode or the mobile data switch. I finally had to reboot to bring it back - and then it proceeded to drop again. Meanwhile, my wife's N4 had no issues.
I went to TMo on Sunday and swapped out the sim - no change. 6P went from fully charged to completely dead overnight (roughly 1AM to 9AM).
So, at this point I'm wondering if I just have a faulty 6P. I'll be calling Google today to see about an RMA exchange :/
Click to expand...
Click to collapse
Maybe try activating band 12?
http://forum.xda-developers.com/nexus-6p/general/fastboot-activate-band-12-volte-t3239652
I found that my wifi network was causing doze to not work as good. I turned off wifi at night last night and got better results with just data.
My radio is accounting for 88% percent of my phones battery drain. I was down to 60 percent with about an hour of SoT. Not sure what's going on with my device either. I was about to factory reset but don't want to.
Bums me out when I see people getting 4+ hours. I want that action.
I had the mobile active bug also, very close to getting an iPhone.
I saw in another thread that apps like GasBuddy has been causing wake locks like you describe. The issue may be app related. Rooting and installing a battery monitor app should give you more insight as well as wiping and loading just your basic apps to find the culprit because something is definitely wrong.
I get 6 hr SOT without doing anything special and at night I lose 1%, sometimes none if I only sleep for 5hrs and that's with wifi on.
Sent from my Nexus 6P using Tapatalk

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