Windows Explorer crashing & restarting - Galaxy Note 4 Q&A, Help & Troubleshooting

Ok, this i an weird problems.
Connected via usb. I could see my Note 4 on Windows Explorer.
Could see Internal Storage and SDCard.
Could access both Storage.
However when i try to view the Folders contents. The crash error popup and Windows Explorer is restarting.
When i try to copy or move out the folder. Windows Explorer just froze. Can see mouse icon on busy mode. Can move the mouse. But cant minimize or close Windows Explorer. Need to shut it via Task Manager.
The process continued. Tested it with iPad. Same problems. I wouldnt hope that to happen on External HDD though,
:crying:

Try using a different port, preferably one directly on motherboard, and of course try a different, high quality cable. Good luck.

Related

Can't copy files to the tablet

I think it started after I updated to the new Samsung UI.
So I plug in the tablet to the usb (it sees it as the mpt device in 'mobile devices' section of my computer), navigate to the folder. When I am dragging files over to copy it gives the warning, that I won't be able to play back it (which is wrong). Than it thinks for a moment and states, that cannot copy file due to device was not recognized ot something.
I've installed the latest version of Kies for Win7, so all latest USB drivers are installed.
And anyway, how to turn off this crapy MPT connection? I want to use the tablet as a USB flash.
I'm not sure what causing that, but it might be worth reinstalling the drivers. If you start Kies, there's an option to do that.
No, it does not help. I reinstalled the driver via Kies and also manually.
I can copy back and forth small files, but as soon as I wanto to copy a 400Mb movie - it just looses connection with device.
the movie has to be no more than 3gig, either resize the movie with handrake or split the movie in half with HJsplit 3.0 and then transfer it, i would suggest using wifi explorer pro to transfer, works %100

Cannot transfer files with MTP / Device not viewable in Windows Explorer

When I connect my Nexus 7 to my Windows XP (SP3) PC via USB, it's obvious the computer recognizes it and it tries to install ADB drivers. Whether I choose to install those drivers or not, I still can't locate my device in the Windows Explorer Tree. I checked Disk Management for the hell of it and nothing but my PC's harddrives were there. There's an attempt to install drivers for "MTP" but that fails and I'm pretty sure that's the cause; however, I'm unable to replicate it, even as I uninstall/reinstall applicable drivers from the device manager the MTP failure never happens anymore. I did some googling and found a thread with someone who had a similiar experience. In turn, I downloaded https://www.box.com/s/2c25e8bc42ecce400afd to try a different set of drivers. Same problem. Driver install is fine for ADB, but still unable to see my device in Windows Explorer. I'm able to successfully connect the device to the PC with PTP for the camera. I can access DCIM and cache which can serve as a work around, but I'm hoping you can provide any ideas you might have. Thank you!
edit - ***resolution***: Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
While connected to PC, I switched to PTP mode because I was about to give up and just use that
I then disabled usb debugging and switched back to MTP at which point the drivers successfully installed and I could now view my device in Windows Explorer. I also believe downloading the drivers in the link above helped since the first crack I took at this was unsuccessful with existing drivers.
install pdanet on pc and it will install drivers for u so it will be recognized
Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
Been battling with this on my XP machine since yesterday. I couldn't even get debugging to work until I installed NakedDriver. And even still, there seems to be no way to get MTP to work without turning debugging off. On my Win7 machine everything worked perfectly, both ADB and MTP, right out of the box. I have the Galaxy Nexus drivers installed on both machines (which I've read are compatible with the N7). I also have the latest version of Windows Media Player (I've read that some older versions have issues with MTP). Is anyone else able to run ADB and MTP on XP?
*edit*
A: Does PDAnet let you use MTP and ADB simultaneously? Because I really don't want to install it if I don't have to. I got rid of it ages ago (too many things starting up at boot time).
B: I have a Galaxy Nexus also, and I have no issues on the XP box.
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
asus site now has a usb driver for N7
try that
Nordendorf said:
asus site now has a usb driver for N7
try that
Click to expand...
Click to collapse
Updated with ASUS drivers, still doesn't view internal storage fully.
Salty Wagyu said:
Updated with ASUS drivers, still doesn't view internal storage fully.
Click to expand...
Click to collapse
Same here. No change with the Asus drivers. Still can't use MTP when ADB is turned on.
poo. how do I transfer my audiobooks to this stupid device without working drivers?
1. Please disconnect Nexus7
2. Remove drivers on PC.
3. Toggle ON : Settings->Wireless&Networkings->More->NFC.
4. Re-connect device
Good luck !
GotLoveForAll said:
poo. how do I transfer my audiobooks to this stupid device without working drivers?
Click to expand...
Click to collapse
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
im having trouble too, is there any way to make the device to be recognised as a flash drive?
Internal memory partly invisible from Windows 7 Explorer
Salty Wagyu said:
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
Click to expand...
Click to collapse
Same observation here (a few months later) on stock Android 4.1.1 rooted.
It seems that new files in the internal memory remain invisible for a long time, but so far they have become visible eventually, sometimes a day or two later. I have no clue what could possibly cause this, and I have not found any trick or workaround that makes them visible, not even rebooting. Any hint is welcome.
SE4GT said:
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
Click to expand...
Click to collapse
Didn't work. Just shows up as a camera with the limited folder access one would expect.
Workaround
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Same issue with an old ibm x40 udated to windows xp pro SP3.
I've installed mtp driver, without success
I've "tried" to install asus driver, without success
I've tried to do as above with the help of the nexus toolkit, without success.
Everytime, the laptop recognize the device as android ADB interface.
Someone could help me?
Thank you in advance
mistershark said:
Everytime, the laptop recognize the device as android ADB interface.
Click to expand...
Click to collapse
Disable USB debugging in your phone.
Same problem with my moto xoom...files not showing in MTP using windows xp...still have not found any solution
hgmichna said:
Disable USB debugging in your phone.
Click to expand...
Click to collapse
+1 have to toggle USB debugging in winXP
hgmichna said:
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Click to expand...
Click to collapse
It works! THANKS A LOT!!!

Nexus 7 File copying errors

Hello,
I've recently purchased my Nexus 7 and it's a great device, except for an infuriating problem.
Yesterday, I was able to copy files straight to the tablet from Windows. Today, every file hangs at 'calculating' and then proceeds to crash windows explorer and require me to pull out the usb cable.
I have tried usb debugging on/off, renaming the files to give different extensions and still nothing copies over. Only tiny files manage to, at around 600kb each.
TL;DR: I was able to copy multiple file types to my Nexus 7, now I can't copy anything bigger than a tiny photo.
Thanks!
Isn't MTP "great"? Wish Google will get it and bring back to USB Mass Storage.
We all remember how bad file-copying by ActiveSync was and that's why UMS took off as a much more robust solution.
Do you know how to fix the problem though? I can RAR my files and then copy them, but that is impractical.
DrenNZ said:
Do you know how to fix the problem though? I can RAR my files and then copy them, but that is impractical.
Click to expand...
Click to collapse
I've tried using bulk file copy programs, but it says the destination is invalid.
I wonder if that is because the PC reads the Nexus as a media player, and not mass storage.
Has anyone fixed it yet?
Same problem here. WiFi Explorer works to copy the files. Not as fast but worked for me. I use the Pro Version, here's a link:
https://play.google.com/store/apps/...mNvbS5kb29ibG91LldpRmlGaWxlRXhwbG9yZXJQUk8iXQ..
Have you tried simply renaming the file extension to something different until you get the file transfered over?
I'm stuck at work or I would take a look at it myself.
Sent from my Nexus 7 using xda app-developers app
Have to agree with you, MTP is hopeless. I've tried to copy a Titanium Backup folder numerous times and it never does a complete copy. How pathetic is this!
I've had to resort to using SMB with Ghost Commander and that is very slow! There must be a better way! Help!
mtp is horrific...
cookie666 said:
Have to agree with you, MTP is hopeless. I've tried to copy a Titanium Backup folder numerous times and it never does a complete copy. How pathetic is this!
I've had to resort to using SMB with Ghost Commander and that is very slow! There must be a better way! Help!
Click to expand...
Click to collapse
Same here. It copies about 70% of the files from the Titanium Backup folder in Nexus7... and then stops (as if completed). But when I check the destination folder on my PC, 30% aren`t transferred. How can we have such pathetic file transfer, in `this` day and age?
panSpermia said:
Same here. It copies about 70% of the files from the Titanium Backup folder in Nexus7... and then stops (as if completed). But when I check the destination folder on my PC, 30% aren`t transferred. How can we have such pathetic file transfer, in `this` day and age?
Click to expand...
Click to collapse
Has anyone figured this out yet? I have about 1 Gig of TB files...
Currently copying the files to a separate folder on my computer then cutting those files onto my nexus
7 works for me but is bothersome most of the time.
I just copied a 350Mb folder of files to the N7. It took 30 seconds. Then I copied it back to my desktop and it took 21 seconds. I'm stock, rooted, 4.21, usb debugging on with MTP, using the original usb3 cable plugged into a rear usb port. There must be something else going on with your devices.
I also noticed that problem. But discovered that it only show up when you start "Play music". If you have started the app and would copy something just reboot . works for me!
Nexus 7 32G, European stock rom
I have the same problems as stated before. But i also noted this: when i add a new folder anywhere on the devices memory with Astro, for example a folder with pictures and shortly after i want to copy that folder to my PC. The created folder is missing and nowhere to be found while browsing the device via usb in windows explorer. Even after rebooting the pc and nexus7. Its like the index of files doesn't get refreshed often. When i tried again a few days later, the folder appeared in explorer just fine.
Verstuurd van mijn Nexus 7 met Tapatalk
Only time I have seen this problem was when I tried to copy files directly to the root of the storage directory. Try copying to an existing folder on your nexus and see if it still fails.
Sent from my Nexus 7 using Tapatalk 2
I shut off my Bluetooth and the problem went away.
Had greater luck with this renaming or, zipping the files. It seems if the file extension isn't recognized as being handled that it will be denied after it finishes copying.
DrenNZ said:
Hello,
I've recently purchased my Nexus 7 and it's a great device, except for an infuriating problem.
Yesterday, I was able to copy files straight to the tablet from Windows. Today, every file hangs at 'calculating' and then proceeds to crash windows explorer and require me to pull out the usb cable.
I have tried usb debugging on/off, renaming the files to give different extensions and still nothing copies over. Only tiny files manage to, at around 600kb each.
TL;DR: I was able to copy multiple file types to my Nexus 7, now I can't copy anything bigger than a tiny photo.
Thanks!
Click to expand...
Click to collapse
I had the same problem two days ago ... ijust ignored it and the next day everything was working fine ... i guess try restart PC and Tab both
Try this
If you have wifi, try Airdroid! Worked for me! & when the cheapo charging port gets loose, get a "Qi" charging station. Lay your device on it and it charges right through the case, wirelessly.
DrenNZ said:
Hello,
I've recently purchased my Nexus 7 and it's a great device, except for an infuriating problem.
Yesterday, I was able to copy files straight to the tablet from Windows. Today, every file hangs at 'calculating' and then proceeds to crash windows explorer and require me to pull out the usb cable.
I have tried usb debugging on/off, renaming the files to give different extensions and still nothing copies over. Only tiny files manage to, at around 600kb each.
TL;DR: I was able to copy multiple file types to my Nexus 7, now I can't copy anything bigger than a tiny photo.
Thanks!
Click to expand...
Click to collapse
agrsk8r said:
I shut off my Bluetooth and the problem went away.
Click to expand...
Click to collapse
That worked for me. That's really strange...

[Q] baffling mutiple files and internal not showing on pc

Hello all my main laptop went down, i used it to root my a501 it reconized it internal and external drives,and used it to instal v8 bootloader and flexreaper-relix-gt-rev1. ok think it had one hiccup where using multipicture live wallpaper it deleted the pics out of the folders assigned to each home screen,
But tried to tranfer movies to tablet from other laptop and the transfer bar just sits there, i try to go in movie folder on tablet storage and it shows up empty but can see using Es file explorer.
Also when i connect it tries to install device driver with no luck .,,anyone Have any ideas please!!!!
also says mtp failed
acer
in device manager.acer composite interface adb interface shows fine,but under portable devices mtp with the typical yellow explination point
other error code
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
help plsssssss!!!!!!!!!!!!!!!
bump

Some Files Not Showing After Update to 6.0.1

I am not rooted. I can access my phone through Windows 10. But I cannot see all my folders. The 2 that I am having problems with are my Camera and Music folders. Some of the files are there. When I use ES File Explorer I can see and access them fine. Right now I cannot pull off any of the photos or videos I take. This all happend after upgrading to 6.0.1. I have tried 2 different cables and 2 different computers with the same results. I have made sure that USB Debugging is enabled. I also made sure that I had PTP and MTP enabled. Also upgraded to the latest 6P drivers for Windows 10. Any ideas?
I'm having this issue on 6.0. I'm thinking it was a Windows update that caused the problem rather than a Google one. Yes, I've got good drivers, stock cable, MTP. Tried on Win7/10, USB 2.0 and 3.0 The Music/Photo files/Folders are on the device, but unable to be seen via PC Explorer. If I try and copy an existing music subfolder from PC to the 6P's /Music folder, I get an error, but I can copy a folder to the 6p if it's not already there.
osetivo said:
I'm having this issue on 6.0. I'm thinking it was a Windows update that caused the problem rather than a Google one. Yes, I've got good drivers, stock cable, MTP. Tried on Win7/10, USB 2.0 and 3.0 The Music/Photo files/Folders are on the device, but unable to be seen via PC Explorer. If I try and copy an existing music subfolder from PC to the 6P's /Music folder, I get an error, but I can copy a folder to the 6p if it's not already there.
Click to expand...
Click to collapse
Same on Nexus 6P, on 6.0.1 (but not on 6.0). I'm trying to copy some photos to my PC (Windows 10) and my PC sees the DCIM folder but none of the files inside of it. I tried uninstalling and reinstalling the drivers through Nexus root toolkit but still no luck I rebooted both the phone and my PC, no luck. It does let me put files into the DCIM folder and it can see them after disconnecting and reconnecting. I also tried MTP, PTP and USB debugging and none worked. I guess I'll wait for the next Android update and keep using pushbullet.
I'm having a similar issue except not on 6.0.1. Can't view photos I've taken last Sunday but all my November photos are showing via MTP. My moto x had this same issue where recent photos wouldn't show. My PC is running Ubuntu, not Windows.
I just performed a factory reset. Windows 10 now sees both folders. Hopefully they will roll out a fix soon.
All I did was change USB from charging to File Transfer and all my folders are showing in Windows 10, fully updated and my 6p on 6.0.1, just flashed it
This solution worked for me. Clean cache and data files for the external storage app and media storage app. After rebooting, the files will be rebuilt (may take a couple of minutes) and then you will see your files again. I did it and the 1st to show up was my music folder then all of the other folders. At first, I had no folders (kind of freaked me out) but they started to show up one by one. Good luck.
https://productforums.google.com/forum/#!topic/nexus/UqQZmSd7hAg;context-place=topicsearch/6.0.1$20dcim
steelew said:
This solution worked for me. Clean cache and data files for the external storage app and media storage app. After rebooting, the files will be rebuilt (may take a couple of minutes) and then you will see your files again. I did it and the 1st to show up was my music folder then all of the other folders. At first, I had no folders (kind of freaked me out) but they started to show up one by one. Good luck.
https://productforums.google.com/forum/#!topic/nexus/UqQZmSd7hAg;context-place=topicsearch/6.0.1$20dcim
Click to expand...
Click to collapse
By doing this will you lose any of your files?
I didn't.
The 'Clean cache and data files for the external storage app and media storage app' solution worked for me on my Zenphone 2. Files didn't appeared right after reboot, took a couple minutes and they gradually showed up. Didn't lose anything.
Many thx!
Somehow digging up this "old" thread.
Tried above "Media Storage" and "External Storage" system apps data/cache wiping solution, ended up seeing even less folders/files on PC !
Real solution given today by @AzraelsKiss :
Reboot under recovery (TWRP for me, I guess other recoveries would just work the same), plug your phone into PC, all the phone's folders/files will be visible using PC file explorer just as it's an external HD !

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