Cannot properly charge my S5 - Galaxy S 5 Q&A, Help & Troubleshooting

Hi, i just got my Galaxy S5. Somehow i had some charging problems and after it had contact problems and constantly showing "Connected" - "Not Connected" it completly stopped working when i installed Lollipop. I sent it to a repair center and they swapped the charging port and installed KitKat Stock firmware again. Charging now worked, but after some days the error came back again. I reinstalled KitKat via Odin again and now its charging normally. But i know this error will come again and i have no idea how this is possible.
No matter which firmware i got:
- When plugging in the charger while Android is shut down, it shows a battery with a yellow warning symbol. But the phone everytime detects when the charger is plugged in even if its not charging (when Android is running, it doesnt even shows the charger is connected)
- Connection in Download mode via Odin 100% working without any disconnection problems
What the hell is the problem when its not hardware-side and works when i reinstall KitKat?

Push...
Sent my S5 to Samsung and they replaced the charging port. Charging on KitKat WORKED flawless. After Lollipop Update via KIES it has contact error again and does not charge ... Download mode fully working, Charging while Android running NOT working, USB connection not working and charging while Android shut down shows battery error symbol after 1 minute. But it detects that the charger is plugged in when android is shut down....
Sometimes it detects USB and charger but very randomly and for short periods of time. Right now it somehow detected USB connection and works since some minutes after it showed connected disconnected for several times.

Get the phone replaced, it's obviously faulty

*Detection* said:
Get the phone replaced, it's obviously faulty
Click to expand...
Click to collapse
I cannot replace it, only send it to the support again. But it cant be that Download mode is working but depending on the Android version USB and charging is not. This is just not possible and cant be hardware-related.

Don't know if this has been already considered, but: did you try another USB cable and/or another charger ? Maybe its not the phone after all !
Just my 2 cents,
Axel

Uwe303 said:
I cannot replace it, only send it to the support again. But it cant be that Download mode is working but depending on the Android version USB and charging is not. This is just not possible and cant be hardware-related.
Click to expand...
Click to collapse
Of course it can be hardware related, if it was firmware related, it would be happening to everyone

Related

usb connector not functional only charges! :(

So last week i was trying to plug my Galaxy S using the standard usb cord that Samsung gives us..
however i didnt get any response from my laptop..
then i will unplug the usb..and the device will still say is plug...so i tried to restart the device and it wont start up..the only way to start it is by plugin it in a usb.
so i tried reseting everything....nope the issue wont go away.
i tried flashing to a different rom..had the JPO rom from kies..
and nope the issue wont go away...
flashed actually 2 different roms..and nothing...and yes at the stage that i was flashing the problem seemed to come intermittent.. so whilst i was able to connected it to the pc i decided to odin..
but yes the problem occured.
now the problem is even worst..it just wont start at all...dont know what to do?!
may need to take it to my carrier...
i believe is a hardware issue...
anyone had experiences like that???
Just to clarify, it has worked prior to last week?
My Galaxy S wasn't being detected in USB Mass Storage mode properly last night, but a restart of my pc fixed that.
nandihno said:
So last week i was trying to plug my Galaxy S using the standard usb cord that Samsung gives us..
however i didnt get any response from my laptop..
then i will unplug the usb..and the device will still say is plug...so i tried to restart the device and it wont start up..the only way to start it is by plugin it in a usb.
so i tried reseting everything....nope the issue wont go away.
<SNIP>
?
Click to expand...
Click to collapse
Maybe it's just a bad battery. Does (or did) it start up when you plug it into a wall charger?
No is not the battery..as that charges correctly .my theory is that the data cable of the USB connector has somehow become short..and so is not accepting any data signal

[Q] usb problems after webtop? or update.

Im having problems with my phone. My current setup is used aroot before update did the retain root, and later webtop mod for the 4.1.57 Now i am having usb port issues. 1st issue i noticed sometime when phones hooked to computer it freaks out like its being plugged in and unplugged so i hear the notification bell going off like 10 times. Just now it had popped up error that device failed and crashed my whole usb bus till i shutdown computer. And lastly my usb doesnt work with car anymore. doesnt even pop up notification to choose usb connection anymore. but the battery does show charging and screen gets bright so i know its doing some kind of connection. anyone seen these issues? or know what i should try? when connected to pc just now after the crash i get the phone portal to work as normal and notifications functioning.
ok update, the car issue seem to fixed itself powered off and back on and worked again. not sure about computer part yet.
ok problem not fixed, still usb connection issues to both car and computer. going to try uninstalling webtop mod see if that fixes it. bbut see had no replys so guess no one else had this issue.

Restarting on charging

my razr m restarting when i plugged charger after 4 5 mints restart.i tried safemode tried another charger other wise phone is working fine just rebooting on charging after 5 mints
Mine frequently restarts too, several times a day, whether on the charger or off. I've tried taking logcats but there doesn't seem to be any consistent trigger. I'm on the last version of JB.
5318008 said:
Mine frequently restarts too, several times a day, whether on the charger or off. I've tried taking logcats but there doesn't seem to be any consistent trigger. I'm on the last version of JB.
Click to expand...
Click to collapse
any solution bro?
can custom roms solve this issue?
If you connect phone when turned off to 500mA charger (or computer), the phone will power on.
Or it restarts also in other situations?
ifhi said:
any solution bro?
can custom roms solve this issue?
Click to expand...
Click to collapse
Klen2 said:
If you connect phone when turned off to 500mA charger (or computer), the phone will power on.
Or it restarts also in other situations?
Click to expand...
Click to collapse
Mine restarts on its own at random with no prompting, several times per day, while already powered on. This happens whether or not it's connected to a charger. I haven't been able to figure out what's causing it. I haven't tried any custom roms, just the stock JB ROM.
So you are on JB? There are problems with random reboots on KK on GSM network, but I don't know about it on JB. You can try custom ROM or kitkat flash 163.46.10, NOT .15 if you don't have your bootloader unlocked.
Klen2 said:
So you are on JB? There are problems with random reboots on KK on GSM network, but I don't know about it on JB. You can try custom ROM or kitkat flash 163.46.10, NOT .15 if you don't have your bootloader unlocked.
Click to expand...
Click to collapse
I'm still on JB. My bootloader is locked. I've done the GSM edit and I'm on T-Mobile. Could just be a GSM problem? I remember my old Droid 3 would get occasional freezes and reboots, and it was on T-Mobile also.
On KitKat, there is problem with GSM causing random reboots and freezing. It can be solved by freezing FastDormancyMonitor app. But I'm not sure about JB. I'm on GSM too and I haven't noticed any reboots when I was on JB. You can try updating to kitkat (and rooting and disabling fastdormancymonitor). Not sure if this will help
I've read about the FastDormancy issue and I have it disabled on my JB phone, along with the build.prop edits that are supposed to turn it off too. I was hoping to avoid having to move to KK to fix the issue, especially as it sounds like some people on GSM are having the issue on KK too.
Klen2 said:
If you connect phone when turned off to 500mA charger (or computer), the phone will power on.
Or it restarts also in other situations?
when i connect my phone when turn off with 1 amp charger,phone is doing perfect charging no restart.otherwise when i connect computer usb in turn off condition phone will power on direct on pc connected usb . one more thing i connect my usb or wall charger in recovery mode same prob "hang then restart "
Click to expand...
Click to collapse
Klen2 said:
On KitKat, there is problem with GSM causing random reboots and freezing. It can be solved by freezing FastDormancyMonitor app. But I'm not sure about JB. I'm on GSM too and I haven't noticed any reboots when I was on JB. You can try updating to kitkat (and rooting and disabling fastdormancymonitor). Not sure if this will help
Click to expand...
Click to collapse
when i connect my phone when turn off with 1 amp charger,phone is doing perfect charging no restart.otherwise when i connect computer usb in turn off condition phone will power on direct on pc connected usb . one more thing i connect my usb or wall charger in recovery mode same prob "hang then restart "
It's a feature. It's so done by Motorola, that when connected to PC (or 500mA charger), it powers up.
Klen2 said:
It's a feature. It's so done by Motorola, that when connected to PC (or 500mA charger), it powers up.
Click to expand...
Click to collapse
still same prob what can i do bro
What problem? If you mean power on after plugging phone to PC or less than 1A charger, you can do nothing. It is so, it is so on all DROID RAZR M's and it can't be changed.
This is also a safety feature. If you were to try this with phone on and plugged into PC with battery protection interlocks defeated, what will happen? Obviously you will damage the battery. Not to mention the Lithium polymer batteries are pretty touchy (they can blow up if you as much as stroke them the wrong way).
Mine restarts randomly 3 or 5 times per day.. Its exhausting

Constant vibrator repeat when connected to charger - not charging though

My son has an SM N910F note 4. Completely stock. It suddenly stopped charging after a long international flight and now when connected to the charger the battery charging image appears, but then after a brief pause disappears, and the vibrator motor vibrates continuously at 1 sec intervals after that. The phone boots into stock rom OK and also into recovery and fastboot mode.
I have tried different cables (several), 4 different chargers , cleaned the connector on the phone (and cable connectors) with air and alcohol. Contacts seem to be OK on visual inspection. Cables and chargers work fine on other devices including a stock rooted Galaxy S4. Also, purchased a new battery but it did not change any of the above symptoms. When I tried to access the Note 4 from my Linux PC, MTP showed nothing and adb devices and fastboot devices saw nothing lsusb didn't see anything either. Different cables didn't alter this.
One odd thing is that when I boot into recovery I do not see the recovery menu but it immediately reports that it is installing an update and after a minute stops with the "failed to find command " error message. We are unaware of any recent uninstalled OTA updates though. Then the recovery menu reappears.
Can someone suggest for me what might account for these symptoms. I have no idea, but when the device was not visible in my Linux machine I began to suspect a faulty USB/charging port. Trouble is we are running out of battery charge to test anything now and no way of recharging
gc2712 said:
My son has an SM N910F note 4. Completely stock. It suddenly stopped charging after a long international flight and now when connected to the charger the battery charging image appears, but then after a brief pause disappears, and the vibrator motor vibrates continuously at 1 sec intervals after that. The phone boots into stock rom OK and also into recovery and fastboot mode.
I have tried different cables (several), 4 different chargers , cleaned the connector on the phone (and cable connectors) with air and alcohol. Contacts seem to be OK on visual inspection. Cables and chargers work fine on other devices including a stock rooted Galaxy S4. Also, purchased a new battery but it did not change any of the above symptoms. When I tried to access the Note 4 from my Linux PC, MTP showed nothing and adb devices and fastboot devices saw nothing lsusb didn't see anything either. Different cables didn't alter this.
One odd thing is that when I boot into recovery I do not see the recovery menu but it immediately reports that it is installing an update and after a minute stops with the "failed to find command " error message. We are unaware of any recent uninstalled OTA updates though. Then the recovery menu reappears.
Can someone suggest for me what might account for these symptoms. I have no idea, but when the device was not visible in my Linux machine I began to suspect a faulty USB/charging port. Trouble is we are running out of battery charge to test anything now and no way of recharging
Click to expand...
Click to collapse
Can you boot to download (odin ) mode ?
HW failure
Unfutunately, it is a HW problem. You should the USB connector panel.
Search note 4 flex usb on ebay or Ali.
android freek said:
Can you boot to download (odin ) mode ?
Click to expand...
Click to collapse
Yes, I can boot into Odin mode or recovery, but not recognised by laptop. Also, when charger is plugged in the Note 4 will not boot from power button. But as soon as I remove USB cable it will boot. Also, since posting I tried a factory reset and formatted data and cache from recovery. No change though. Still vibrates every 2 secs and will not boot. Battery does not charge at all during this process.
It's still under warranty so I don't want to try the eBay path suggested by Balint320 for repairing it myself at this stage.
Fixed?
Did you get this resolved? Mine is doing the exact same thing since a t-mobile security update. Have tried the master reset twice and clearing the cache. Tried the original charger and several others.
i am having the same problem on n910g, it just stopped charging.I tried everything, from different chargers to a new battery, but no avail.it just vibrates at 1 sec continuously and does not charge at all.
I still have 1 month warranty left but It was rooted and everything so..if there is a way to migrate to fully stock ROM please guide me, so that I can take it to service center.
IronMan_in said:
i am having the same problem on n910g, it just stopped charging.I tried everything, from different chargers to a new battery, but no avail.it just vibrates at 1 sec continuously and does not charge at all.
I still have 1 month warranty left but It was rooted and everything so..if there is a way to migrate to fully stock ROM please guide me, so that I can take it to service center.
Click to expand...
Click to collapse
The only thing I can suggest is, of you are able to get into download mode, is downloading the stock ROM and reinstalling with Odin. Some suggest holding the power button down for a few seconds after removing the battery to make sure that all charge to components is drained before restarting.
Have you tried installing Smartswitch on your PC to see if it detects a problem and is willing to correct it? At least, it will install the correct USB drivers to ensure Odin works fine. Sometimes I think Samsung need a kick in the butt for their slack approach to software reliability and utilities for maintainence and repair. Try just sending it back under warranty anyway if you can't get it to work. Maybe hardware failure. Good luck.

S7 Edge - Only charges VERY slow in download mode (not recognising USB)

Hi all, and merry Christmas to everyone.
My S7 edge has started to cause problems with charging up, for some reason when phone is turned on, it will not recognise the USB cable. - I have tried a different cable and plug and it still does not work.
When my phone is turned off, each time I plug in the cable I get a battery with a white lightning symbol and then it just goes off nothing shows as charging . So I suspecting the USB port is OK?
I have erased Delvik cache and erased data this does not change anything.
I do however get VERY VERY slow charging when I leave my phone is download mode.
Anybody got any ideas on what to try before I end up getting back in touch with vodaphone?
Thanks all.
UPDATE :
My phone is now completely dead on 0% battery. When I try to turn on the phone nothing happens as expected with 0% battery.
If I then plug in my charger, I get the lightning symbol for 3 seconds and then it goes off. It gives it some kind of a "charge" and I can turn on my phone.
Once it boots back up, their is no indication to say my phone is on charge and the 0% stays their with a red explanation mark and then my phone turns off. back to the stage I cannot turn it on unless I replug the charger cable and then it goes back in the loop.
sounds like the battery has failed.
check your usb plug if theres any missing pins.
Have you tried using a different charger or charging from a PC USB port ?
Looks to me as if it's your charger or your battery which is faulty.
Yes, I have tried a different Plug and lead we have several in the house. too many samsungs haha.
Sounds to me the battery is faulty as well :/ . Im curious as i thought if the phone is plugged in maybe it should stay on and if i then unplug the phone it would turn off instantly?
I contacted vodaphone , i need to pop into their shop on Monday (i think their open) . they have their own repair center in store which sounds good so no need to send phone off for a repair and they give your a courtesy phone to use as well. If they cannot repair it i should be entitled to a replacement.
Worst thing about these phones when you cannot take battery out :/
Thanks Guys . Hope you all have a nice Christmas Day and get what you all ask for !
on 2nd thoughts,
Although this sounds like a battery issue, of course my phone is totally dead wont turn on. but when i plug in my phone to either, the wall or PC. it will turn on and then back off as if the battery has just died.
If i plug the phone into my PC in DOWNLOAD mode, the phone will stay on but my computer doesn't even respond as if nothing is plugged in. This tells me the problem may be more than just battery?
Just a thought.

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