Related
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
hellejoep said:
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
Click to expand...
Click to collapse
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
mikechannon said:
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
Click to expand...
Click to collapse
It blacks out as soon as I connect it to my activesync via USB....
Is it a short circuit?
Or something else?
Cheers,
Hellejoep
mikechannon said:
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
Click to expand...
Click to collapse
I would like to add something, may be you already know, to red led knowledge. I have a car charger (just plain chinese USB charger with usb cable) When I connect my HERMES I could have 3 conditions: orange (charging) Nothing (not charging) or RED (?). If I soft reset, with charger connected, I ALWAYS have orange, after Windows Mobile screen, But if I disconnect and reconect I have ALWAYS No Light
connecting hermes to charger without battery also enables red light.
Charging Problems - Red Light of Death (RLOD)
Battery Charging Problems, in particular the RLOD so called because the phone refuses to charge and the red LED shows, indicating that the battery is NOT charging.
Background
Problems with charging are not HTC or Windows Mobile specific. Similar if not identical problems are reported across many models and platforms. The issues centre around the state of charge of the battery and the interpretive circuitry in the device and charger. Typically a device will show a Red light rather than an Amber charging light. (NB: RED LED always shows when battery is absent or fails to charge). see also http://forum.xda-developers.com/showpost.php?p=1076879&postcount=28
Getting the battery to start charging once this light is shown is not always straightforward and is as unpredictable and temperamental as priming a water pump (those that have done this will know what is meant). In other words, and to put it crudely, you need to kick start the system. Unfortunately those that have managed to do this have usually tried lots of things before it starts working again. This makes it hard to be absolutely certain about the solution other than perhaps the last 4 or 5 actions taken.
Those that have managed to recommence charging have not reported that the problem recurs on a frequent basis. (possible exception of in-car charging issue). This issue requires patience and time, (time maybe critical, it is possible the issue would resolve itself perhaps as charges dissipate within battery and circuitry involved). However the following points seem probable solutions and were thought to work by some who resolved the problem.
Failure to Charge (Red LED Lit when charger connected)
Causes of this problem are unclear, but in practical terms events leading up to this issue have included:
1
Leaving the phone on charge overnight (possibly but not necessarily with certain programmes or connections running) It seems a fault occurs in the charging system, which causes the battery charge to drain rather than increase. Resulting battery charge is very low. (Another Blog will be added concerning an Active Sync issue which can cause the battery to drain over-night through repeated connection attempts)
2
Through heavy use or not re-charging often enough so that the battery is permitted to reach a sub 10% charge (not precisely known but likely to be very low)
Possible Solutions:
A
1.) Remove battery
2.) Connect the phone to the charger or USB
3.) Insert the battery while connected to charger
4.) Red light should turn Amber
5.) Soft Reset
If this does not work immediately it is suggested that the battery be removed from the phone for around 1 hour and the above steps repeated.
OR
B
It has been found with some phones charging can be re-started by:
1 ) Remove battery
2 ) Connect charger (Optional. I would try this potential solution without the charger connected the first time I try this. If it fails to work then I would repeat the steps with the charger connected)
3 ) Holding the battery, line it up wiith the phone's battery contacts.
4 ) Move the battery rapidly on and off the contacts
6 ) Repeat the above until the Amber charging light comes on. So after perhaps connecting/disconnecting 20 times, insert the battery properly and give it a few seconds to see if the LED turns Amber.
7.) Soft Reset
NB: I have seen two reports where those attempting this report a fairly loud "pop" sound following which the phone began to charge. However in one case the person reported that they then had subsequent problems of signal reception on the phone and thought the popping sound may have been related to this.
OR
C
If your problems remain after trying this a few times you could always try the following to manually charge the battery a little (enough to let the phone charger circuit detect the battery is present when you put it back in)
1) Remove the battery from the phone!
2) Take 3 fresh AAA batteries in series (total 3 x 1.5V = 4.5V)
3) Connected the (+) wire to (+) on the battery
4) Connected the (-) wire to (-) on the battery
5) Hold this in place for 60 seconds.(possibly longer you are trying to charge it enough for charging circuitry to recognise there is a battery installed.
6) Put the battery in your phone
7) Switch on phone and start charging (via USB)
Hopefully you will get the Amber charging light.It may be worth repeating this a few times if not successful on the first try.
The electrical contacts are all important, poor contacts will render this a worthless exercise.
I leave it to you to decide how you connect the wires. If you have no other means you could enlist the help of someone to hold the batteries and wires together while you connect to the phone battery! Warning - Do not connect a mains based transformer to the battery with an incorrect charge rate (mAh) and voltage (V). Any attempt to force charge using mains transformers could be extremely hazardous (explosive). Only a qualified/competent person should attempt to charge the battery in this way. Similarly, even if you are using batteries to do this task, do not leave them connected for more than a few minutes and stop immediately if either set of batteries become warm.If the problem persists:The final resort - a new battery.
Mike
╤
Very good article Mike, I linked it on the Hermes problems wiki page
i just want to add my 2 cents to this, there was an earlier post on here that mentioned the car charger deal where it wont charge unless you turn the phone off, plug it in, then turn the phone.. right now i am on my 2nd 8525 and it has done this, but its not only the car charger (cheap belkin car charger) but it sometimes does this with usb cradle i got from ebay, i have opened the cradle and there isnt anything different, its a straight usb connection, hmm except now that i think about it there is a blue LED, but it shouldnt be drawing enough current to cause this. Also i have a motorola charger in my office that i used with my wizard (i believe output is slightly different, if i remember correctly its a .5 amp where as the HTC charger is 1 amp) but it also behaves in the same manner... the only 2 methods that work constantly and consistantly of plugging in without turning off is either the factory charger, or a regular usb cable on the pc..
just seems weird since all of these problematic situations worked fine on the wizard and i believe they both have the power requirements...
let me toss another idea in the fire here on this, something that just occured to me... i wonder if this somehow could be related to the factory installed driver for this. what made me think of this is how the battery meter only goes by 10%.. could this funky driver be the source of the problem?
shogunmark said:
right now i am on my 2nd 8525 and it has done this, but its not only the car charger (cheap belkin car charger) but it sometimes does this with usb cradle i got from ebay
Click to expand...
Click to collapse
If your cradle is not connected to your PC, or if your PC is off while you see the behaviour you described, then the likely reason is that pin 4 of the Mini USB connector isn't grounded on both your car charger and cradle. See here for more details.
Cheers
Daniel
pof said:
Very good article Mike, I linked it on the Hermes problems wiki page
Click to expand...
Click to collapse
Cheers pof.
Some of the type sizes are a bit strange (but readable!) serves me right for copying and pasting from Word formatting!
Tadzio's link is good/informative and I edited in a link to it in my post - though it's on this page anyway.
Mike
tadzio said:
If your cradle is not connected to your PC, or if your PC is off while you see the behaviour you described, then the likely reason is that pin 4 of the Mini USB connector isn't grounded on both your car charger and cradle. See here for more details.
Cheers
Daniel
Click to expand...
Click to collapse
cradle is connected to pc at all times, and i will deal with the car charger for now cause my HTC one should be arriving any week now, but thanks for the tip!
8525 (hermes) Charging may be voltage sensitive
I have noticed with my new 8525 (USA Cingular model of phone) that it came with a 5.5V charger. Whenever I connect to a 5.0 V USB source charging the phone is very "iffy". Given that the standard for USB is 5.0 V (4.75 - 5.25) there is a problem with the design. My question for the HTC crowd is can this be fixed via a ROM change or are we stuck with a bad design?
hellejoep said:
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
Click to expand...
Click to collapse
http://www.america.htc.com/support/service-repairs.html
Since you got it wet, it is most likely not covered by the warranty, these and the numbers for out of warranty repair if you live in the U.S. I know that for cingular, you have to ship it to them yourself, and they will charge you a $28 diagnostic fee, before telling you how much is costs to fix the problem (if they even can)
heh here almost the same, providers are charging ~$29.5 USD as diagnostic fee but they are more polite, they first tell estimated costs, and only ask for the sum if you (usually) don't order the repair but need back your phone
Hellejoep:
if you are willing to send it abroad (inside EU) and you are either not need "overnight return" or such nonsense or cover the extra costs such operations really need, you may contact me. no diagnostics fee or anything such (though you will have a small loss.
about the charging problem:
the same issue occurs also in Wizard/Prophet, and Charmer (compactII) as well. though not in Magician, even so that they share the exactly same battery.
I believe it must have something to do with the charging controller. I don't have a disassembled unit at home with me now, but I suppose it should be a crap companion chip from Texas, to be interfaced with the ever-worst TI OMAP platform
(sorry, no hard feelings, pals, but someone using such one as an actual everyday phone must have some sorta mental problem )
strange battery issue
Hi all,
I've a similar issue with any charger.
It happened first with car charger (one cradle with an usb output): sometimes it charged, most of all it charged only when power was off.
Now I cannot charge with any method. (those described here: battery charging problems)
Usb cable (it's not original), original power supply, even with the y cable.
When i try to charge, it drain battery (i tried with a new one) and amber led blinks slowly instead to be firmly light.
There's anything I can do?
It's a SPV M3100 buyed two months ago on ebay.
I tried also with two roms WM6 official release ITA ver and Schap's 3.54b ITA ROM WM6
radio 1.48
Any suggestions?
Herm200/tytn problems
hi to all,
i read most of your post on possible problems with this PDA (HERM200/HTC TYTN).
i'll try to spent some few words to explain the story around my pda.
i live in italy and i bought the TYTN on december 2006 and for 6 months with his software problems i used it day by day in my business activity, untill one day, it falled down the ground from my and with all the leather cover (bundled with the pda, an hard black belt cover); then i took it and picked up a telephone number from my addres book and then putted it in charge for all the night; when, late in the morning, i took it, i noted that there was still the red light of the battery indicator and then PDA didn't turned on.
i tried to make soft/hard reset but nothing.
I carried to the italian warranty service of HTC and after 7 days they deliver to me the PDA in the same state that i carried; on the technical report there was: pcb damaged, battery connector pinouts damaged, pda not Repairable - out of warranty.
i thought: "i have had a lot of care for this PDA that still look like as new one"
and now i have a 700€ of unusefull PDA.
Last day i finally decided to open my PDA to find broken pieces and more.... but nothing.... i observed really well: NOTHING of wrong.
Now i will to know if somebody of you, can suggest me something to revive my PDA or suggest me any service center (affidable) in europe (not like the italian one) where to send it for maintenance: I DONT WANT TO THROW OUT MY PDA!
Thank you in advance for your attention and patience.
ps: sorry for my english, i hope it will be comprehensive.
therock-htc said:
Now i will to know if somebody of you, can suggest me something to revive my PDA or suggest me any service center (affidable) in europe (not like the italian one) where to send it for maintenance: I DONT WANT TO THROW OUT MY PDA!
Click to expand...
Click to collapse
If I understood you correctly, your TyTN still works - it just cannot charge the battery, right?
Then, probably one of the cheapest (although not perfect) solutions is to get a cradle that can charge a battery outside the TyTN (like this one on eBay). You will have to power down your TyTN, remove the battery and put it in the cradle every other night or so, so it's not very convenient. But it's cheap. Maybe you'll want to keep this as "plan B" in your mind while you look for a more perfect solution.
Cheers
tadzio
elehcimo said:
Hi all,
I've a similar issue with any charger.
It happened first with car charger (one cradle with an usb output): sometimes it charged, most of all it charged only when power was off.
Now I cannot charge with any method. (those described here: battery charging problems)
Usb cable (it's not original), original power supply, even with the y cable.
When i try to charge, it drain battery (i tried with a new one) and amber led blinks slowly instead to be firmly light.
There's anything I can do?
It's a SPV M3100 buyed two months ago on ebay.
I tried also with two roms WM6 official release ITA ver and Schap's 3.54b ITA ROM WM6
radio 1.48
Any suggestions?
Click to expand...
Click to collapse
Hello!
I had also a battery charging problems with my MDA Vario II (TyTN; Hermes; HERM300):
1. Charging from the AC mains supply with the original miniUSB 5V charger: no problems.
2. Charging in the car with the non-original car lighter miniUSB 5V charger: it was charged only when the phone was OFF; no charging when the phone was ON.
3. Charging with the USB-miniUSB 5V cable connected to the notebook: it is charging only when the phone is OFF; no charging when the phone is ON.
So I asked myself: what is the difference between all these three cases? They are all miniUSB 5V power sources... And I found out an answer: It should be a matter of the USB current amperage.
Original AC miniUSB 5V charger delivered with the phone is 5V/ 1A. When I have bought the car 5V miniUSB charger with the 1A (one amper) amperage - there is no problem with car battery charging anymore... ;-) The phone is charged either way: ON or OFF.
But is it possible to charge the battery correctly from the notebook? I think not, because I have no influence on the current value from the 5V notebook USB.
Previously I had MDA Vario (Wizard): in this phone there were no battery charging problems... I wonder why the are some with the Hermes...
Take care,
Przemo
Przemo_55 said:
And I found out an answer: It should be a matter of the USB current amperage.
Click to expand...
Click to collapse
This is not correct. The problem is well understood and has been discussed several times.
The key is that your device tries to sense what it is connected to:
- if there is USB data traffic, it concludes that it is connected to a computer. It will then negotiate the current (power) it can draw from the USB port with that computer.
- otherwise, your device checks if pin 4 of the connector is pulled to ground. If yes, it concludes that is is connected to a dedicated USB charger, and starts charging, consuming as much power as it needs. This mechanism seems to work only if the device is on - and sometimes not even then (bug?). I guess the mechanism is implemented in software, so it can't function when it is off.
- otherwise, it doesn't know what it's connected to. Could be a computer in stand-by that didn't power off its USB ports or something. Your device concludes it may be unwise to start charging (could, for example, drain the other device's battery).
The cheap after-market chargers do not connect pin 4 to ground (pin 5), so your device doesn't charge. If you are really good with a soldering iron, try connecting pins 4 and 5 of the charger's USB connector, and you'll see that your device will start charging with it.
Cheers
tadzio
tadzio said:
If I understood you correctly, your TyTN still works - it just cannot charge the battery, right?
Then, probably one of the cheapest (although not perfect) solutions is to get a cradle that can charge a battery outside the TyTN (like this one on eBay). You will have to power down your TyTN, remove the battery and put it in the cradle every other night or so, so it's not very convenient. But it's cheap. Maybe you'll want to keep this as "plan B" in your mind while you look for a more perfect solution.
Cheers
tadzio
Click to expand...
Click to collapse
Thank youu Tadzio,
but my PDA is DEAD !
I still don't try to charge the battery separetly.
The reason is that when i carried the PDA to service i leaved the PDA and Battery: i dont wanto to believe that service dont check the battery !??!?
However , i will try to charge the battery separetly and then i will know you the outcome.
Thanx and Cheers
Therock-htc
Q: Suddenly my car charger (cigarette lighter plugged) is not working anymore. After 5 mins. my device stops charging..... is there anybody having the same problem and knows how to solve it?
If it's after a period of time maybe a battery contact issue?
vincentvdvelde said:
Q: Suddenly my car charger (cigarette lighter plugged) is not working anymore. After 5 mins. my device stops charging
Click to expand...
Click to collapse
If you've already read the sticky posts relating to car chargers and your (mystery brand) charger isn't one of those, then maybe your phones battery terminals and connectors need careful cleaning with a cotton bud moistened with contact cleaner or IPA. I had a problem with my mains charger ceasing to charge my TyTN II after a minute or two a long time ago and after cleaning as described, the problem went away. Be sure not to spray the contact cleaner or IPA onto the phone or battery, only the cotton bud/Q-tip and then gently rub that on the spring contacts and battery terminals. How does charging via mains adapter or PC USB port go?
Flying Kiwi said:
If you've already read the sticky posts relating to car chargers and your (mystery brand) charger isn't one of those, then maybe your phones battery terminals and connectors need careful cleaning with a cotton bud moistened with contact cleaner or IPA. I had a problem with my mains charger ceasing to charge my TyTN II after a minute or two a long time ago and after cleaning as described, the problem went away. Be sure not to spray the contact cleaner or IPA onto the phone or battery, only the cotton bud/Q-tip and then gently rub that on the spring contacts and battery terminals. How does charging via mains adapter or PC USB port go?
Click to expand...
Click to collapse
Thats the thing: adapter/ USB port works for recharging.... v strange
vincentvdvelde said:
Thats the thing: adapter/ USB port works for recharging.... v strange
Click to expand...
Click to collapse
It still could be a battery contact issue as voltages may differ slightly when using the car charger compared to the other forms of charging. As an example if the Kaiser is set to stop charging when the supply voltage drops below a certain value and the car chargers voltage is lower to start with (and fluctuates with normal driving/electrical usage) then that may explain things. It's well worth doing this cleaning every so often anyway as a matter of course so give it a try and see what happens.
Additionally, could heat be a factor eg if it's sitting on a hot dash or near heater vents (the device is designed to not recharge above certain temperatures)?
Flying Kiwi said:
It still could be a battery contact issue as voltages may differ slightly when using the car charger compared to the other forms of charging. As an example if the Kaiser is set to stop charging when the supply voltage drops below a certain value and the car chargers voltage is lower to start with (and fluctuates with normal driving/electrical usage) then that may explain things. It's well worth doing this cleaning every so often anyway as a matter of course so give it a try and see what happens.
Additionally, could heat be a factor eg if it's sitting on a hot dash or near heater vents (the device is designed to not recharge above certain temperatures)?
Click to expand...
Click to collapse
Thanks for the advice, i will give it a try
if you have any adapters that allow for another usb input, nice a headphone adapter, or the HTC Multifunction Audio Cable YC A300, a ycable or anything with a USB in, try that first.
if that doesn't work, take the unit into your retailer and they will give you a new (or refurbed) unit, as your USB port may have a pin or two out of whack.
This may be weird, but my tilt used to charge just fine from most USB chargers(car, AC, usb cords). One fine day it quit charging off most chargers except the official AC charger from AT&T. I tried to fiddle with the USB pins inside as one looked like it might be a bit bent/damaged. No luck.
However, yesterday I noticed that My Settings->System->Power->Advanced settings page had following option checked:
'When device is turned on, do not charge the battery when connected to the PC'.
Once I unchecked it, it started charging of PC USB cables (obviously), but strangely enough also charging from my car charger(s). Hope this works out for you or someone else...
jrd said:
This may be weird,
'When device is turned on, do not charge the battery when connected to the PC'.
Once I unchecked it, it started charging of PC USB cables (obviously), but strangely enough also charging from my car charger(s). Hope this works out for you or someone else...
Click to expand...
Click to collapse
It is probably because your normal USB pin 4 and 5 in the cable of your other chargers are not shorted to signal that there is no data connection. So your phone thinks it is connected to a PC (or a device which might send it data), hence not charging the battery according to that setting
I have a similar infuriating problem, i have had a MDA VArio III for over a year now, had an issue with my last one and had a replacement issued in October. Now i have used the Brodit active holder (ciggy lighter version) since day one over a year ago and wit the new MDA as well. now all of a sudden phone will not charge in the holder, borrowed a friends active cradle still no charge, used a no brand usb ciggy ligther charger and charges fine!!!!
When phoe n is placed in the holder orange charging light comes on but phone does not charge and the light goes out 5 mins later!!!
any ideas anyone???
thanks
Matt
Mattcity said:
I have a similar infuriating problem, i have had a MDA VArio III for over a year now, had an issue with my last one and had a replacement issued in October. Now i have used the Brodit active holder (ciggy lighter version) since day one over a year ago and wit the new MDA as well. now all of a sudden phone will not charge in the holder, borrowed a friends active cradle still no charge, used a no brand usb ciggy ligther charger and charges fine!!!!
When phoe n is placed in the holder orange charging light comes on but phone does not charge and the light goes out 5 mins later!!!
any ideas anyone???
thanks
Matt
Click to expand...
Click to collapse
Problem solved - Pin 5 on my phone was ever so slightly out of alignment, bent back into place and all is now well! strange it only affected the brodit holders, nothing else!
Car charger failure explained
I also experienced this same problem and actually broke my phones mini usb plug in frustration at lack of charging. Got it fixed again though
The reason for this problem has become apparent since my phone was repaired. In your car, like my car when the heater is switched on it will gradually heat up the cigarette lighter socket. My charger cable like yours has a thermal safety circuit built into it. So when the ciggy socket heats up the heat is transferred to the charger plug and breaks the elec charging circuit. You might see me driving around London with my charger plug hanging out of my window (to cool it down) on a Winter's day!!! Honk if you do.
The solution would be a cheaper charger without the thermal circuit built in. Go into Maplins or PC World and ask them for that..... They dont know what your talking about, because I have already tried.......! Good luck
You just need to make sure to enable your phone to charge when connected to PC.
Start->Setting->System->Power->
UN-CHECK the box that said "When device is turned on, DO NOT CHARGE the battery when connected to PC"
I got my elfin for about 3 years now and today it stopped charging. It won't charge at all with any usbcable nor the wall-charger. The led doesn't turn on. I think the usb jack is broken, but all the pins seem fine. Does anyone have any idea what to do?
If you say the USB jack is gone? did you try conn ur elfin to the computer? is it getting detected?
remove the battery, wait for few minutes, put it back (DO NOT TURN ON ELFIN) and put on charge.
If the USB jack is really broken then you can use a universal battery charger and transfer your files and activesync via bluetooth (only slower)
[email protected] said:
If you say the USB jack is gone? did you try conn ur elfin to the computer? is it getting detected?
remove the battery, wait for few minutes, put it back (DO NOT TURN ON ELFIN) and put on charge.
Click to expand...
Click to collapse
That didn't work. The computer doesn't detect it at all, I've tried several USB cables.
in_da_cloud said:
If the USB jack is really broken then you can use a universal battery charger and transfer your files and activesync via bluetooth (only slower)
Click to expand...
Click to collapse
Well yes, that is the only thing I could think of, but I have none of those. They are fairly expensive to try if you're not even sure.
May be that light is not working properly.
Jus chk whether u see "Charging" in Power settings available in settings -> system.
If it says charging then ur light might have a problem.
svvv said:
May be that light is not working properly.
Jus chk whether u see "Charging" in Power settings available in settings -> system.
If it says charging then ur light might have a problem.
Click to expand...
Click to collapse
I can't check anything, the battery is empty. That's why I think the USB is the cause and not the battery being dead, because it was already near empty when I saw it 'alive' for the last time.
I have the same problem.
Is the battery broken or the phone?
tried another battery
same result
now i'm waiting a tattoo
omg...currently my elfin behave the same way...unfortunately i don't have any other battery to try on
is it possible that your elfin one day just completely stop working? no life whatsoever???
i just can't charge my elfin at all...and yes the battery completely gone
what to do...what to do... *sigh
My Elfin did this last year. The problem for me is the contact pin used for charging in the mini USB jack on the bottom of the phone was squished.
If you look at the bottom edge of the phone with the screen facing the ground then you should see 5 contact pins along the top edge of the mini USB connector. The contact pin on the far left is the charging pin. The contact pins are springy. To fix mine, all I did was use the point of a small pin and gently pried up on the charging pin so it was more exposed.
Hope this helps,
dunlopkr
Same problem on my side
In actual fact, when I got my fist elf, it only worked for a month then the screen stopped working. A quick stop at the distributor and a new unit was supplied. The new unit lasted 3 days and would not charge. After spending many hours swapping cables and trying other chargers and batteries, i came to the conclusion that the charging circuit had been damaged. I had the device replaced with another brand new elf and lo and behold, 3 days later, it wouldn't charge again. I took all I had back to the distributor and had everything replaced with new ones, from cables to charger to phone. I got home, flattened the battery with video playback then charged the phone again. To my dismay, it refused to charge. The broken device was returned again The distributor got so sick of seeing me for the same issues, they took my kit, and replaced it with a new elfin which has been working perfectly till today.
My guess is that the HTC devices have a very low tolerance to electric fault or spiking through the USB which causes the charging circuit to malfunction. All in all, my elf was repaired twice and replaced 6 times with new units in the first year alone. My elfin on the other hand may not be the most feature rich phone on the market but has certainly been my favorite.
Hi all,
same problem here. The power-pin just broke off. I'll try to mend it and report here.
hey guys, need some help here
so my phone is not charging, i tried the USB to PC, does not work neither does the wall charger, I do not get a orange led notification either. The phone would boot up for a second then turn off.
any suggestions?
I have this issue with my aftermarket battery from china, the battery is so dead that the phone doesnt even really know its there. It just happend to me yesterday. ill put up a fix tomorrow because i have my kid this weekend.
slickerxcuh said:
hey guys, need some help here
so my phone is not charging, i tried the USB to PC, does not work neither does the wall charger, I do not get a orange led notification either. The phone would boot up for a second then turn off.
any suggestions?
Click to expand...
Click to collapse
lucky for you, its the ebay battery for me its my oem battery. going to try to swap out another oem battery/charger and see if its my battery.
had the same issue, i noticed on mine that the battery pins on the phone tend to bend easily to prevent a good connection from the battery. phone would power on but wouldn't charge either.
is it the pins? i need some pictures or a video tutorial on this fix lol i have no idea what everyone is talking about, the pins look fine to me. im pretty sure that its my cable now since it didnt charge a blackberry phone either...
Damn how can this phone be so hi tech but made with th most CHEAPEST materials!
i bought a new micro usb cable, and its charging now...
slickerxcuh said:
i bought a new micro usb cable, and its charging now...
Click to expand...
Click to collapse
I bought one off of amazon and it would totally freak my phone out....no joke...it was just a wall charger no usb...now I only use the usb like the one that came with the phone and that is i.t
When you get a new phone, you should always condition the battery by letting it run completely down a few times in the beginning. When I was doing this with my phone when I first got it, after a complete drain it wouldn't charge. All i had to do was pull the battery and put it back in. Then it started charging fine. Not sure if this helps...
Also I wouldn't say these phone use cheap materials because people are not careful and bend the pins. I've removed my battery several times and the pins are perfect... If the pins aren't flexible, you wouldn't be able to get the battery in. In order to be flexible, they have to be soft. Pay attention when you are removing and replacing your battery.
You ended up figuring it out but I figured it would be good to point out that sometimes the connections on the battery/phone get dirty or pretty much any battery where it connects to the electronic.
What I usually do first when I have problems with any of my electronics turning on/charging is I take a cotton swab and dip it in rubbing alcohol. Shake it off cuz there will be alot of alcohol on there just so its not dripping and rub the connections then flip the cotton swap around then rub them again with the dry side. This doesnt work all the time but works enough for me to mention it. Static electricity will attract dirt and grime. Used to happen semi often on my touch pro since I used to have it in my pocket when I worked on a golf course.
Anyways just my 2 cents.
Hi Guys,
Really need some help here. Just recently my note 4 has been failing to charge properly. When I plug my charger, it will charge for a few minutes with my official Samsung Charger but it will stop even with that. It will not charge at all connected to my laptop or my in car charger. This is what I have done so far..
1) Have bought a new battery (phone is 2 years old) New battery made no difference.
2) Have cleaned the hell out of the bottom connector on the phone (does nothing)
Not sure what else it can be. I love this phone and dont want to get rid but cant understand what is wrong.
So new battery, clean connectors, several re starts, taking out cleaning the sim and everything in the phone. What the hell else could it be??
Please help!!!
Fonejackerjon said:
Hi Guys,
Really need some help here. Just recently my note 4 has been failing to charge properly. When I plug my charger, it will charge for a few minutes with my official Samsung Charger but it will stop even with that. It will not charge at all connected to my laptop or my in car charger. This is what I have done so far..
1) Have bought a new battery (phone is 2 years old) New battery made no difference.
2) Have cleaned the hell out of the bottom connector on the phone (does nothing)
Not sure what else it can be. I love this phone and dont want to get rid but cant understand what is wrong.
So new battery, clean connectors, several re starts, taking out cleaning the sim and everything in the phone. What the hell else could it be??
Please help!!!
Click to expand...
Click to collapse
1.Open dialer and dial *#0228# and press (quick start)at the bottom and hit YES this will reset battery stats and clear and battery calibration issues then turn off your phone and charge full to 100% to recalibrate battery stats.
2.if the 1st method dosent works then Try factory reset
3.flash stock firmware in odin.
Trex888 said:
1.Open dialer and dial *#0228# and press (quick start)at the bottom and hit YES this will reset battery stats and clear and battery calibration issues then turn off your phone and charge full to 100% to recalibrate battery stats.
2.if the 1st method dosent works then Try factory reset
3.flash stock firmware in odin.
Click to expand...
Click to collapse
Thanks but tried that and it say's 'invalid mmi code.' Tried factory reset as well still no joy. I just don't get it sometime it will charge for 10 minutes then just stop for no reason. Also when phone swtiched off it doesn't charge at all but vibrates intemittently. Any other suggestions? Thanks for your help.
grsjohn said:
Maybe your charging connector has a problem, test your battery in another phone
Click to expand...
Click to collapse
Thanks but I have three different batteries for my Note 4 and they all do this. I fear there is something wrong with the connector in my phone, although it doesn't explain why it will charge for longer sometimes than others, this is what annoys me, its totally random!!! last night I got a full charge out of my phone, today, tried charging and nothing!!!
This is genuine mystery, has my phone got a virus or something?? Why does it charge sometimes then not other times?
I don't want to give up my Note 4 I love the damn thing, any further help would be appreciated with virtual alcohol!
Might be interesting to get one of those Qi wireless charging receivers and a wireless charger to see if it charges correctly that way, bypassing the USB port.
EDIT: I use the Fonesalesman one and a Choetech 3-coil charger.
Kinsman-UK said:
Might be interesting to get one of those Qi wireless charging receivers and a wireless charger to see if it charges correctly that way, bypassing the USB port.
EDIT: I use the Fonesalesman one and a Choetech 3-coil charger.
Click to expand...
Click to collapse
Hmmm.... that's a good idea, but I thought that the note 4 wasnt capable to charge wireless without an adaptor that that
plugs into the USB port.
I could be wrong though.
Fonejackerjon said:
Hmmm.... that's a good idea, but I thought that the note 4 wasnt capable to charge wireless without an adaptor that that
plugs into the USB port.
I could be wrong though.
Click to expand...
Click to collapse
I use wireless charging every day, never used the USB port except occasionally to copy large files over and to activate Helium for backup. It does, of course, take longer to charge, but I have a couple of wireless chargers about and just set the phone on whenever I'm near one. Phone rarely drops below 50% charge except if I'm out all day.
You need one of these, once you put the back cover on you'll hardly know it's there - I have a UAG case on too, so it's basically invisible:
https://www.amazon.com/N4-SlimPWRcard-integrated-compatible-recommended/dp/B00OFKS66G
and a wireless charger like one of these:
https://www.amazon.com/Wireless-Charger-CHOETECH-Charging-Samsung/dp/B017U9FVKW
Hope this helps.
I bought a orignal bulky wireless cover, then modifit it and removed the qi plate and put it in the phone and use original cover..more slim and works
Thow i suspect that its other hardware falire..my phone is freezing/restarting without any damn special reason, wireless charge dosent work sometimes, it restarts while wireless charging ...all behaviour having something to do with the Power! i have 3 batteries.
O i think its something to do with hardware, thow i will test flashing a stock room again just to be sure. if nothing above helps u can do the same then if problem still remains so you need to take it to a repair shop.
3kgt said:
I bought a orignal bulky wireless cover, then modifit it and removed the qi plate and put it in the phone and use original cover..more slim and works
Thow i suspect that its other hardware falire..my phone is freezing/restarting without any damn special reason, wireless charge dosent work sometimes, it restarts while wireless charging ...all behaviour having something to do with the Power! i have 3 batteries.
O i think its something to do with hardware, thow i will test flashing a stock room again just to be sure. if nothing above helps u can do the same then if problem still remains so you need to take it to a repair shop.
Click to expand...
Click to collapse
Very annoying problem and one that frustrates me because its random! I got it charging for 25 minutes tonight before it, all of a sudden for no reason stops at 44%....
However I today received an external charger that I bought of eBay for a mere £5.99 it's great. Although it means I have to keep swapping batteries, it's by far the most cost effective solution. Until I see a phone that is a significant leap above the Note 4 I refuse to upgrade which, quite frankly the S.7 isn't...