So a searched everywhere and could not find a thread where a similar question has been asked, if so I apologize and please redirect.
My Nexus 10 screen will no longer power on. The tablet will vibrate if I attempt to power on and power off but the screen is unresponsive. I tried connecting it to my PC to see if it would register and sure enough it registers as a media device (that rules out dead battery). Anyone have any suggestions as to what might be going on with the tablet? How to fix or what to replace?
TIA
Hi,
If the screen isn't turning on, then I'll give you a wild guess that the problem is with the screen. Did Android boot? Did you see the Google screen popping up when turning on? Did your tablet fall in the floor recently? If the problem is really the screen then it can be that it either died (then you will need to replace) or some cable disconnected.
Try opening it and checking if all the cables are well insterted. There are plenty of videos of people doing that on the internet you just need to search .
Good luck,
~Lord
Tablet has never been dropped (no dents or cracks). The Google logo does not appear on boot. It is possible that the screen has just stopped working but just seems odd. The main reason I posted this was to see if anyone else has experienced something similar to this. I agree with your suggestion about opening up the tablet and checking all of the ribbons to make sure everything is properly seated and that nothing is loose, I just know that's a lot of work and wanted to see if anyone had positive results doing that before I get started..
Thanks
chicodelta said:
Tablet has never been dropped (no dents or cracks). The Google logo does not appear on boot. It is possible that the screen has just stopped working but just seems odd. The main reason I posted this was to see if anyone else has experienced something similar to this. I agree with your suggestion about opening up the tablet and checking all of the ribbons to make sure everything is properly seated and that nothing is loose, I just know that's a lot of work and wanted to see if anyone had positive results doing that before I get started..
Thanks
Click to expand...
Click to collapse
Hi,
Check this video
https://www.youtube.com/watch?v=5fooq_tLNmQ
Good luck,
~Lord
Related
So Yesterday for no reason at all my 8525's screen went white. i thought it had frozen or some thing but it didn't snap out of it. I pressed the ok button on the side and could hear noise. I decided to restart. Nothing. Did this like 7 times. Finally I let it sit without the battery for like an hour. I worked but the colors were all messed up. Reset and it worked fine. So i set my alarm went to sleep and woke this morning to an email and a white screen. Turning it on and off a couple of times did it and I was already frustrated.
Then I read on a forum about Activesync automatically opening throughout the day to try and connect. So I tweaked that to manual connections. Still the same. So I decided to take advantage of the warranty but I needed to set back my rom b/c as you already know, it voids it. Also thinking that re-flashing might get rid of whatever it was failing in. No, still the same, and now worse. As or an hour ago, my navigation pad doesn't work either. It actually works for about a second when I turn it on and then after I press anything on the pad or surrounding buttons, it's gone.
I really would like to fix it myself at least for now and use the warranty exchange at about 11 months but if theres nothing I can do, I guess I can go get a new one. Also, I don't know if it has anything to do with it, but I downloaded Google Maps to my phone yesterday on the road (through 3G) and that was the only new program installed( I think it mightve been this).
Has this happened to anyone else?
Any help would be much appreciated. I hope I explained enough for anyone to respond. Thank you in advance to anyone with anything really.
Actually if you do a search under white screen you'll find many entries. Any attempt to fix yourself will void the warranty. If you are lucky it may only be the d-pad connector that is loose. This it is possible to check yourself but if have a warranty then I suggesting using it.
Otherwise see the link to my site in my signature for dismantling and service manual guides.
Mike
Thanks. You know I think I will take advantage of the warranty sometime this week. I don't know what happened. But I'm to update my situation. It now seems as though my directional pad seems to be the problem. it glitches on and off and using it sometimes creates the fade-out to white screen. I have to let it go to standby on its own to get my screen back or play around turning it on and off for a bit.
Also, once i re-installed me ATT rom with no applications, my screen seems to be off. I have a 1/32th sliver of the bottom of the screen at the top of my touchscreen. Even in landscape it shows my scroll bar and everything. I didn't even drop it but it is now slightly skewed down. Any input on this?
I also found this website talking about the same problem having with and unorthodox solution (which I tried to no avail). Here's the link if anyone want to check this out. http://www.htcwiki.com/page/AT&T+8525+Display+issues:+Display+is+dim,+blank,+white,+has+lines,+etc.?t=anon
Anyways, I'm gonna call ATT about this see if they can help but I think I will replace, I just didn't want to so soon.
Thanks again for the quick answer.
ckent03 said:
Thanks. You know I think I will take advantage of the warranty sometime this week. I don't know what happened. But I'm to update my situation. It now seems as though my directional pad seems to be the problem. it glitches on and off and using it sometimes creates the fade-out to white screen. I have to let it go to standby on its own to get my screen back or play around turning it on and off for a bit.
Also, once i re-installed me ATT rom with no applications, my screen seems to be off. I have a 1/32th sliver of the bottom of the screen at the top of my touchscreen. Even in landscape it shows my scroll bar and everything. I didn't even drop it but it is now slightly skewed down. Any input on this?
I also found this website talking about the same problem having with and unorthodox solution (which I tried to no avail). Here's the link if anyone want to check this out. http://www.htcwiki.com/page/AT&T+8525+Display+issues:+Display+is+dim,+blank,+white,+has+lines,+etc.?t=anon
Anyways, I'm gonna call ATT about this see if they can help but I think I will replace, I just didn't want to so soon.
Thanks again for the quick answer.
Click to expand...
Click to collapse
Everything they suggest on that site you have tried I guess, the soft and hard resets etc.
I agree with you about the d-pad (directional buttons). Those with this problem often report that the d-pad or it's connector are re;lated to this issue.
Pleased you have chosen the warranty route. You see evn if you opened it up, it can work for a short while and then return again. Also push hard for replacement not repair. They may do this automatically but if not try to persuade them. The reason is that quite a few folks have reported that even after an HTC repair the problem can come back. Actually I think there may be more than one physical cause of this issue and sorting one thing does not mean it won't come back via another route.
The good news is, if you get a good one as I did on the second attempt, I never had white screen or alignment issues - despite heavy use.
Mike
Once again, thank you Mike for all your input. I will be issuing an order for replacement instead of repair. Being at work all day today I've seen that it hasn't "whited' out, if you will, but has actually kept working. Ever so often the d-pad goes but comes back in a few seconds. It may be due to the WM6 i had on it so for now i will keep the original ATT upgrade of WM5 and try to hold off on the warranty as long as I can before it expires. That way I can enjoy a healthy new 8525 longer.
For now I will keep looking around in these forums and see if there ever is a solid solution. Thanks again, and good luck with all.
CKent
Scenario: I was playing... air hockey...and you know how that game can get intense?! Well I was jumping up and down and somebody was calling me but I was too into it to check it. Then it stopped and someone (Maybe same person) called again so I paused the game and checked my phone, it was just a black screen. The lights on the capacitive buttons were working, buttons were working (because the phone was vibrating) and the actual phone was still working but just couldn't see anything. I pulled the battery, turned it back on, put it in my pocket and started playing again. At the end of the game (Yeah, I lost) I checked and it was still black. The screen wasn't off, it was just black LED's I guess. I could scroll to unlock and everything, and now its just stuck like that. Stuck as in I can't see anything...
Not really asking for help because I think the phone messed up, but I'm just saying that the phone might not be perfectly built, or atleast mine wasn't...
T-Mobiles closed right now so I'ma call tomorrow morning.
Wrong Forum, needs to be moved to General.
JoshHart said:
Wrong Forum, needs to be moved to General.
Click to expand...
Click to collapse
Wrong Forum? But this situation is DEVELOPING as we speak...
It is an interesting DEVELOPMENT, to say the least.
Maybe he should take pictures and have them DEVELOPED so we have a better understanding!
I had a similar issue but when starting the phone, I would just get a black screen but with the capacitive buttons working but no widgets and no access to apps. Menu options works because I was able to access settings but that's about it. A guy from tmobile forum told me to do a factory reset as maybe it just a minor hiccup in the phone manufacturing so I did and ever since, I have not seen the black screen and I have done a few reboots just to check. Goodluck!
No I just can't see anything. It's like all the LED's are black, I can't factory reset it or anything. Unless someone can do it without looking at the screen....
same thing literally just happened to be about 20 minutes ago. i am extremely frustrated. the screen is just black but its like i can move around on the phone. does anyone know whats going on???
Hey guys,
After another freeze, I was able to actually connect via ADB. The shell was working fine.
Anyways, I did a logcat, and I saw the attached code looping.
http://pastebin.com/DV3uVYJg
It just keeps looping on these audio logs.
Any thoughts?
Anyone else get logcats similar or different than this?
-oldsk00lz
I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Weird. Do you have a screen protector on? If you do, you might need to take it off. If you don't, try cleaning your screen with the cloth it came with, also do a cold reboot (this is done by turning off your tablet then turning it back on holding the volume down button until you see some text in the upper left of the screen, after that just leave the tablet do he's thing, meaning don't touch anything else until it boots up). If that doesn't fix the problem, you will need to try to do a factory reset. If that fails to fix the problem I suggest you contact ASUS support or if its still under amazon's warranty exchange for a new one.
jgaf said:
Weird. Do you have a screen protector on? If you do, you might need to take it off. If you don't, try cleaning your screen with the cloth it came with, also do a cold reboot (this is done by turning off your tablet then turning it back on holding the volume down button until you see some text in the upper left of the screen, after that just leave the tablet do he's thing, meaning don't touch anything else until it boots up). If that doesn't fix the problem, you will need to try to do a factory reset. If that fails to fix the problem I suggest you contact ASUS support or if its still under amazon's warranty exchange for a new one.
Click to expand...
Click to collapse
Thanks for your suggestion.
I found a member had the some problem. See thread: http://forum.xda-developers.com/showthread.php?t=1653178
I gotta to contact ASUS local first.
A friend of mine bought it in Amazon U.S for me and bring it to China, which makes me hard to exchange ( International post fee and custom tax).
I had that problem
abczhou said:
I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Click to expand...
Click to collapse
Mine wasn't picking when I pressed on the screen... I open the back and saw a ribbon cable was kinda loose and held with tape. So I pressed it in and put more tape on it and now its fine with the response from the screen.
http://forum.xda-developers.com/showthread.php?t=1764971
I think u have the same problem as i do.
I have just applied a capdase matt screen protector. I am currently testing out if the problem is here or.not.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
abczhou said:
I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Click to expand...
Click to collapse
I've noticed differences touch responsiveness between different roms. What are you using?
blakerw87 said:
I've noticed differences touch responsiveness between different roms. What are you using?
Click to expand...
Click to collapse
its a faulty digitizer - i have the same. you can check with phone tester and see if you moce the tab that the screen is seeing inputs (touches) that shouldnt be there.
(see my vid: http://forum.xda-developers.com/showpost.php?p=28416198&postcount=9 )
cheers
stock rom , US .30 ,i think.
It rooted.
since the day i posted the problem here,i used out the battery and recharged it to full,the issue didnt happen again.
what i can recall that before the problem happened,i had connectd it to my PC by USB cable,maybe it is another clue about cause.
Sent from my LG-P990 using xda app-developers app
yes,i am using the screen protector since the firstday I owned it, it works well until that day I met problem . I recalled I had connected the tablet to PC with USB cable once, in other thread ,same problem happened after it removed from dock, probably it is the clue for cause
Sent from my LG-P990 using xda app-developers app
Fix for touchscreen issues
Hey guys,
I thought I'd post my solution to the same problem. It is a hardware issue and I figured it was because of how thin the device is. Basically, I noticed it when I would be playing or if the device started to heat up. Since the battery and screen are so close together, I figured there wasn't enough space and that the heat from the battery was making the tablet think that there was a touch input when there was none.
My solution was to open up the tablet and take the battery out. Then I put slivers of foam (about 1/2" x 2") in between the battery and the screen. Since then I haven't had problems with the touchscreen.
I hope this helps you guys with this problem.
Sadly, I'm at almost at a loss. Did a bunch of Googling for answers but I'm finding nothing...
My screen in my N7 cracked, well not the glass, but the inside, who knows how. So, I found a great video on youtube on how to replace it by
Android Authority (http://www.youtube.com/watch?v=OtIFkIKtYf8). I followed the directions to a 'T', but nothing happens when I turn it back on again, not a screen flicker or anything. I thought I got a screen that was DOA, so I got it exchanged. Here's the screen I got, linked from the video from youtube (http://amzn.to/10FUtwv). When I plugged it in, I didn't even get the battery symbol showing that its charging. I took it back apart and double/triple checked all my wires and connection, everything looks good.
As of right now, I'm at work, letting it charge at home and will try the following before I give up and throw the d*mn thing in the trash. $350 down the drain...
1. Try turning it on, of course.
2. Try holding down the power button for up to 30 secs.
3. Try holding down power and the vol up key
4. Possibly try to let it charge for a few days before trying options 1-3 again. (according to a post in another forum)
Not sure what else to try. Unfortunately, I already threw the old screen in the trash. Hopefully someone can give me some insight on this before I just say screw it and throw it away. It'll be a sad loss, considering I have no idea how to get anything off of the internal memory.
::BUMP:: Any ideas?
So its been charging for over a week and still no life. Is there anything else I can try or anyway to recover the files and maybe just toss it in the trash?
My tablet suddenly started to suffer from "ghost touches". I already factory reset it and removed it's (great) screen protector, but to no avail.
Any thoughts besides service it?
Thank you!
Leo
Updated 1: problem solved rebooting to safe mode.
Update 2: see my post (#8) dated 10/10/18.
Does the problem occur all the time or only with the charger plugged in?
The reason I ask is that my Android YB has a similar problem with the Halo keyboard. Pressing and holding the shift or backspace key generates random characters. It happens only when plugged in and (interestingly) only in one room of the house. I've yet to find a reason, so I just unplug the power and run on battery while typing.
Another thought: my old Nexus 7 sometimes does the same thing (random touches) or becomes non-responsive. Turning it off and then gently squeezing around the edges and the middle of the screen fixes the problem for several months. I'm guessing that some internal connector is going bad (loose or corroded). It's one of those "can't hurt to try" things.
tjupille said:
Does the problem occur all the time or only with the charger plugged in?
The reason I ask is that my Android YB has a similar problem with the Halo keyboard. Pressing and holding the shift or backspace key generates random characters. It happens only when plugged in and (interestingly) only in one room of the house. I've yet to find a reason, so I just unplug the power and run on battery while typing.
Another thought: my old Nexus 7 sometimes does the same thing (random touches) or becomes non-responsive. Turning it off and then gently squeezing around the edges and the middle of the screen fixes the problem for several months. I'm guessing that some internal connector is going bad (loose or corroded). It's one of those "can't hurt to try" things.
Click to expand...
Click to collapse
Never tried plugged.
But I found the solution: just like Windows (!?) I rebooted to safe mode and... ...it's fine now. Seems that it was some weird driver error that a factory reset alone could not fix.
Thank you very much for your help!!
I just got a "refurbished" one from Amazon. What a nightmare! The random ghost touches are so bad I can't use this damn tablet! Now I have to send it back, get a refund and buy another. Ughhhh.
You rebooted into safe mode and then what?
Sent from my Self
Hi any updates to this? glad I found your post yes it is only when plugged in! must be a known problem.
Unplugged, fine
elcidroyale said:
You rebooted into safe mode and then what?
Click to expand...
Click to collapse
After a few days the ghost touches came back from the grave...
adamz2013 said:
Hi any updates to this? glad I found your post yes it is only when plugged in! must be a known problem.
Unplugged, fine
Click to expand...
Click to collapse
Tried another cable and charger?
I've found a workaround that made de Yoga usable again. In short:
1. Find where are the ghost touches using (developer options -> show taps). If you're lucky as I am they will be confined in just a few pixels is some border.
2. Root the device following this link:
https://forum.xda-developers.com/yoga-book/how-to/root-yb1-x90l-how-to-t3534268
3. Use some "screen resizer" from Google Play in order to disable the faulty row or column. In my case I started disabling the first 20 pixels. Now I'm with 10 and the Yoga is still usable.