Scenario: I was playing... air hockey...and you know how that game can get intense?! Well I was jumping up and down and somebody was calling me but I was too into it to check it. Then it stopped and someone (Maybe same person) called again so I paused the game and checked my phone, it was just a black screen. The lights on the capacitive buttons were working, buttons were working (because the phone was vibrating) and the actual phone was still working but just couldn't see anything. I pulled the battery, turned it back on, put it in my pocket and started playing again. At the end of the game (Yeah, I lost) I checked and it was still black. The screen wasn't off, it was just black LED's I guess. I could scroll to unlock and everything, and now its just stuck like that. Stuck as in I can't see anything...
Not really asking for help because I think the phone messed up, but I'm just saying that the phone might not be perfectly built, or atleast mine wasn't...
T-Mobiles closed right now so I'ma call tomorrow morning.
Wrong Forum, needs to be moved to General.
JoshHart said:
Wrong Forum, needs to be moved to General.
Click to expand...
Click to collapse
Wrong Forum? But this situation is DEVELOPING as we speak...
It is an interesting DEVELOPMENT, to say the least.
Maybe he should take pictures and have them DEVELOPED so we have a better understanding!
I had a similar issue but when starting the phone, I would just get a black screen but with the capacitive buttons working but no widgets and no access to apps. Menu options works because I was able to access settings but that's about it. A guy from tmobile forum told me to do a factory reset as maybe it just a minor hiccup in the phone manufacturing so I did and ever since, I have not seen the black screen and I have done a few reboots just to check. Goodluck!
No I just can't see anything. It's like all the LED's are black, I can't factory reset it or anything. Unless someone can do it without looking at the screen....
same thing literally just happened to be about 20 minutes ago. i am extremely frustrated. the screen is just black but its like i can move around on the phone. does anyone know whats going on???
Hey guys,
After another freeze, I was able to actually connect via ADB. The shell was working fine.
Anyways, I did a logcat, and I saw the attached code looping.
http://pastebin.com/DV3uVYJg
It just keeps looping on these audio logs.
Any thoughts?
Anyone else get logcats similar or different than this?
-oldsk00lz
Related
So Yesterday for no reason at all my 8525's screen went white. i thought it had frozen or some thing but it didn't snap out of it. I pressed the ok button on the side and could hear noise. I decided to restart. Nothing. Did this like 7 times. Finally I let it sit without the battery for like an hour. I worked but the colors were all messed up. Reset and it worked fine. So i set my alarm went to sleep and woke this morning to an email and a white screen. Turning it on and off a couple of times did it and I was already frustrated.
Then I read on a forum about Activesync automatically opening throughout the day to try and connect. So I tweaked that to manual connections. Still the same. So I decided to take advantage of the warranty but I needed to set back my rom b/c as you already know, it voids it. Also thinking that re-flashing might get rid of whatever it was failing in. No, still the same, and now worse. As or an hour ago, my navigation pad doesn't work either. It actually works for about a second when I turn it on and then after I press anything on the pad or surrounding buttons, it's gone.
I really would like to fix it myself at least for now and use the warranty exchange at about 11 months but if theres nothing I can do, I guess I can go get a new one. Also, I don't know if it has anything to do with it, but I downloaded Google Maps to my phone yesterday on the road (through 3G) and that was the only new program installed( I think it mightve been this).
Has this happened to anyone else?
Any help would be much appreciated. I hope I explained enough for anyone to respond. Thank you in advance to anyone with anything really.
Actually if you do a search under white screen you'll find many entries. Any attempt to fix yourself will void the warranty. If you are lucky it may only be the d-pad connector that is loose. This it is possible to check yourself but if have a warranty then I suggesting using it.
Otherwise see the link to my site in my signature for dismantling and service manual guides.
Mike
Thanks. You know I think I will take advantage of the warranty sometime this week. I don't know what happened. But I'm to update my situation. It now seems as though my directional pad seems to be the problem. it glitches on and off and using it sometimes creates the fade-out to white screen. I have to let it go to standby on its own to get my screen back or play around turning it on and off for a bit.
Also, once i re-installed me ATT rom with no applications, my screen seems to be off. I have a 1/32th sliver of the bottom of the screen at the top of my touchscreen. Even in landscape it shows my scroll bar and everything. I didn't even drop it but it is now slightly skewed down. Any input on this?
I also found this website talking about the same problem having with and unorthodox solution (which I tried to no avail). Here's the link if anyone want to check this out. http://www.htcwiki.com/page/AT&T+8525+Display+issues:+Display+is+dim,+blank,+white,+has+lines,+etc.?t=anon
Anyways, I'm gonna call ATT about this see if they can help but I think I will replace, I just didn't want to so soon.
Thanks again for the quick answer.
ckent03 said:
Thanks. You know I think I will take advantage of the warranty sometime this week. I don't know what happened. But I'm to update my situation. It now seems as though my directional pad seems to be the problem. it glitches on and off and using it sometimes creates the fade-out to white screen. I have to let it go to standby on its own to get my screen back or play around turning it on and off for a bit.
Also, once i re-installed me ATT rom with no applications, my screen seems to be off. I have a 1/32th sliver of the bottom of the screen at the top of my touchscreen. Even in landscape it shows my scroll bar and everything. I didn't even drop it but it is now slightly skewed down. Any input on this?
I also found this website talking about the same problem having with and unorthodox solution (which I tried to no avail). Here's the link if anyone want to check this out. http://www.htcwiki.com/page/AT&T+8525+Display+issues:+Display+is+dim,+blank,+white,+has+lines,+etc.?t=anon
Anyways, I'm gonna call ATT about this see if they can help but I think I will replace, I just didn't want to so soon.
Thanks again for the quick answer.
Click to expand...
Click to collapse
Everything they suggest on that site you have tried I guess, the soft and hard resets etc.
I agree with you about the d-pad (directional buttons). Those with this problem often report that the d-pad or it's connector are re;lated to this issue.
Pleased you have chosen the warranty route. You see evn if you opened it up, it can work for a short while and then return again. Also push hard for replacement not repair. They may do this automatically but if not try to persuade them. The reason is that quite a few folks have reported that even after an HTC repair the problem can come back. Actually I think there may be more than one physical cause of this issue and sorting one thing does not mean it won't come back via another route.
The good news is, if you get a good one as I did on the second attempt, I never had white screen or alignment issues - despite heavy use.
Mike
Once again, thank you Mike for all your input. I will be issuing an order for replacement instead of repair. Being at work all day today I've seen that it hasn't "whited' out, if you will, but has actually kept working. Ever so often the d-pad goes but comes back in a few seconds. It may be due to the WM6 i had on it so for now i will keep the original ATT upgrade of WM5 and try to hold off on the warranty as long as I can before it expires. That way I can enjoy a healthy new 8525 longer.
For now I will keep looking around in these forums and see if there ever is a solid solution. Thanks again, and good luck with all.
CKent
Hi everyone, I got my desireZ back in November and it has been working perfect ever since, i have it rooted using VISIONary and everything was perfect until today. The phone was in my pocket and i was lsning to music, i looked at my phone and all i saw was a white line going from the top of the screen to the bottom, i pressed the power button to turn of the screen, then i pressed it again and now all I see is a black screen with the back light on.
I have tried to soft reset the phone, took out the battery sim card and left the phone for a while, came back turned it on and still the same thing black screen with the back light on... The touch screen works fine i still hear the phone receiving txt msges and emails, i can even receive phone calls, and answer them by sliding my finger across the screen like usual.
I am trying to do a hard reset of the phone but i can't do that cause even when i turn on the phone while holding the volume down key i still dont see anything on the screen
any help would be appreciated.
EDIT - after trying to open the keyboard a couple of times, now the screen turns on white... when i press the power button to turn of the screen and turn it back i see a fading effect where the screen slowly turn on from left to right (fades from black to white) and then stays white till i press the power button again....
Since i have rooted my phone, i dont belive i can take it to bell to fix it the way it is... and since i can't see the screen to perform a hard reset to remove the root (i dont have s-off) ... does anyone know of another method for doing this? maybe with connecting to a computer?
awsrasool said:
Since i have rooted my phone, i dont belive i can take it to bell to fix it the way it is... and since i can't see the screen to perform a hard reset to remove the root (i dont have s-off) ... does anyone know of another method for doing this? maybe with connecting to a computer?
Click to expand...
Click to collapse
There is another thread on the forums about someone having the same issue. I believe there is a solution using adb on your PC to connect to the phone.
Not sure how 'tight' your service provider is, but if the screen is dead, and you are still under your warranty period, they may simply swap the device for you after doing some 'basic' tests and dump it into the bucket that goes back to the factory for refurb. The fact that it is rooted won't be discovered until much later, if ever, so it may not be an issue.
Good luck!
gbarayah said:
There is another thread on the forums about someone having the same issue. I believe there is a solution using adb on your PC to connect to the phone.
Click to expand...
Click to collapse
Any idea on the location of this thread, can't find it anywhere.
I am suffering the exact symptoms as the OP with my Desire Z which is rooted with visionary rom flashed - I would really like to know how to use adb to resolve this !
Cheers,
Ste
http://forum.xda-developers.com/showthread.php?t=898486&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=864948&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=843578&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=844795&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=821229&highlight=blank+screen
..... Aint read none of em myself,.... Good luck. If you find some to be of use, report back for the others. Peace
Cheers mate, will have a good look tonight
Hey guys, I jsu bought a used G1, since I needed a phone because I've started developing apps for android. Anyhow, since I don't have much money I had to buy a used one.
So this one has a (quite big) problem - when the screen is on the keyboard (normal position) the screen turns off. You can see the backlight, but nothing else. When the screen is slid out, it works perfectly fine.
Any idea what the problem may be?
Sent from my HTC Dream using XDA App
It can be a problem with the ROM also can be a hardware problem.. Try another ROM first and report back.
I tried more than 3 roms, still does the same.
I also filmed how it turns itself off:
http://dl.dropbox.com/u/5608529/vidya/g1.avi
Forgive me for stating the obvious, but have you tried wiping?
Yup, more than once.
At this point, if it was my phone, I'd consider breaking out a screwdriver set and try to see if something came loose or is worn.
Well now it's not working at all.
Not even when the screen is slid out.
And I don't have the required screws to open it... Guess I'll have to buy them somewhere :/
EDIT:
This is weird.. I somehow managed to turn it on, but now it's stuck on a black screen with "Build: " at the bottom of it...
EDIT2:
And now when I rebooted it, only the backlight turns on...
EDIT3:
When I turn it on regularly, the T-Mobile G1 screen appears and then disappears. You can still see the backlight, but nothing else happens.
When I turn it on to recovery mode, the G1 screen appears, then disppaears and then you can see a black screen with "Build: " at the bottom.
EDIT4:
Apparently, when I start it regularly, it does boot into Android, but it's like stuck.. Seems like it's kinda bricked? No idea.
EDIT5:
Is it possible to reinstall the ROM without having access to the recovery menu?
Crembo said:
Well now it's not working at all.
Not even when the screen is slid out.
And I don't have the required screws to open it... Guess I'll have to buy them somewhere :/
EDIT:
This is weird.. I somehow managed to turn it on, but now it's stuck on a black screen with "Build: " at the bottom of it...
EDIT2:
And now when I rebooted it, only the backlight turns on...
EDIT3:
When I turn it on regularly, the T-Mobile G1 screen appears and then disappears. You can still see the backlight, but nothing else happens.
When I turn it on to recovery mode, the G1 screen appears, then disppaears and then you can see a black screen with "Build: " at the bottom.
EDIT4:
Apparently, when I start it regularly, it does boot into Android, but it's like stuck.. Seems like it's kinda bricked? No idea.
EDIT5:
Is it possible to reinstall the ROM without having access to the recovery menu?
Click to expand...
Click to collapse
Getting a set of screwdrivers/torx/etc is a good idea. I picked mine up on eBay awhile back. An investment every techy guy should make.
It also sounds like you may want to get acquainted with adb and particularly fastboot. You *should* be able to use fastboot to get a working recovery and then use the recovery to get a rom loaded. This: http://forum.xda-developers.com/showthread.php?t=532719 seems like a decent guide to get you going with what you need if it is in fact a software issue.
Since your experience keeps deteriorating, I'm beginning to wonder if a chip inside is going bad - especially with the odd things like "Build: " showing up. (Let's hope this is not the case!) Nevertheless, I think I'd start with fastboot and go from there. Good luck.
Thanks a lot, ill try it as soon as I get home.
Sent from my FROYO X using XDA App
EDIT1:
What the hell? All I did was delete the recovery (didn't even install a new one, kept on saying it's missing the file, even though I did move it using adb push) and now suddenly Android works normally.
EDIT2:
Well now it's stuck again, just like before deleting the recovery...
I'll try to reflash the recovery and then see what happens.
Okay so about a week ago I was showing my friend a picture off a GroupMe and all of a sudden my screen shaded green. After that the keyboard moves everywhere and all of the graphics move. I can barely text or do anything on my phone. I contacted Samsung and they had me do a factory reset and run in SafeMode but the problem still occurred. if I lock the phone then the screen stays black until I take the battery out and put it back in. I don't know if this is related but my Bluetooth and Wi-Fi refuse to turn on. Do y'all know what this might be and if so how do I fix it?
Thanks!
blubscrub said:
Okay so about a week ago I was showing my friend a picture off a GroupMe and all of a sudden my screen shaded green. After that the keyboard moves everywhere and all of the graphics move. I can barely text or do anything on my phone. I contacted Samsung and they had me do a factory reset and run in SafeMode but the problem still occurred. if I lock the phone then the screen stays black until I take the battery out and put it back in. I don't know if this is related but my Bluetooth and Wi-Fi refuse to turn on. Do y'all know what this might be and if so how do I fix it?
Thanks!
Click to expand...
Click to collapse
It sounds like a hardware problem, to be honest. You might want to send it in.
I recently got a somewhat new YD201. It was never really in use and just laid there for about 1-2 years, so it was completely discharged. I started charging it, everything went fine - the back screen worked without any issues. Then, after some more charging, it randomly stopped. It's now stuck at a particular screen and won't move anywhere, even if I try unlocking it (I'm getting the vibrations but no visual feedback). No matter what I do, I'm stuck at a frozen back screen.
The phone seems to be usable outside of it but I'd like to use the back screen too if it were possible. Is there anything I could do? I already tried a factory reset but that didn't help.
skulpturfungus said:
Then, after some more charging, it randomly stopped. It's now stuck at a particular screen and won't move anywhere, even if I try unlocking it (I'm getting the vibrations but no visual feedback). No matter what I do, I'm stuck at a frozen back screen.
Click to expand...
Click to collapse
Sounds like the screen is not getting any power. It could either be a faulty connection or even a broken screen. Maybe it got a nasty bump or was under a lot of pressure?
Were you using it when it froze or was it in between uses? Might someone have messed with it?