No data! - Galaxy Note 3 Q&A, Help & Troubleshooting

So noticed about 5 days ago that I had NO Mobile DATA what so ever. Call and SMS work fine, weak but useable. My phone had the latest update so band 4 was already enabled. Have gone in via service menu and confirmed its still active. Ive been trying everything I can find on XDA (switching APNs etc) still no data, and I am stumped guys, please help. I have a Verizon Note 3 running Alliance build 1. Service is via Straight Talk T-Mobile Sim. Outside of updating a few apps nothing has changed on my phone. Any help would be greatly appreciated, thanks!

- Check your subscription with the service provider
- Check your credit (balance)
- Check the APN settings
- Check the network coverage and the availability of data service
- Check your phone software or firmware
- Check your phone hardware
Try to eliminate the possible causes by using different ways, e.g swap the sim card to another phone to see if it works (check the sim card), put another good sim card to your phone (check the sim), move to another location (check network coverage)...

Turned out I had a bad Sim card, worked fine for 6 months and then one day no data, called my service provider they sent me out a new Sim card and everything works again. Just wanted to post in case anyone else ran into this. Thanks for the help!

Related

No network access (can't make calls) after ROM change and sim unlock

I know for a fact that my original T Mobile USA HD2 phone worked, because I made a call to T Mobile support with T mobile sim card.
Then I unlocked the phone with cellunlock.net, tried my russian sim card - it worked. Then I got a message from my russian provider saying that roming feature was turned off, I couldn't make calls, I tohught it was a problem.
Then I installed Komar's ROM, and now it doesn't work at all! Not with T Mobile SIM card, not with AT&T, not with Megafon (Russia). There are no bars at all.
Others phones of the same providers work at the same areas.
What might be the problem?
I just performed hard reset with T-mobile sim card inside and this is what I see:
Multiple connection settings were found, please select one: T-Mobile, Tuyo Mobile
Click to expand...
Click to collapse
I select T mobile. Maybe that's the reason?
also remember go back to the rom thread and let those guys in that thread help u for ur rom even the cook himself may help
Never mind, there turned out to be a problem with my account. I have $0. Thanks anyway
..~ lol ~..

[Q] no network coverage after installing wp7 on my hd2

just installed wp7 on my hd2 and after the start up my phone keeps searching for the network. have tried automatic network selection and tap to select but no luck. am using 2.15 radio. would appreciate any help.
goto your settings, scroll to cellular, then down to add apn, in the apn box type epc.tmobile.com and leave the rest blank.
this works with tmobile us
isn't that supposed to be only for the data connection? even without entering the apn the phone should be able to find the network for just making voice calls. so mine seems to be a different problem. the phone is simply unable to catch any signals.
from my understanding of the whole cell phone fiasco is the sim card has everything the phone needs to connect your providers tower and also tells your phone what services you have voice, data, etc etc, so it should setup voice automatically. i would try searching for the program (htc connection setup) they use to install the xml files it also sets your phone with the provider.
good luck.
trent6gol said:
from my understanding of the whole cell phone fiasco is the sim card has everything the phone needs to connect your providers tower and also tells your phone what services you have voice, data, etc etc, so it should setup voice automatically. i would try searching for the program (htc connection setup) they use to install the xml files it also sets your phone with the provider.
good luck.
Click to expand...
Click to collapse
Only search at the internet for your apn settings, enter them and voila you can use your data connection, nothing more nothing less and done in a minute. HTC Connection Setup don't work well but you have to use it later if you want to change phone type to HD7 for the Marketplace ^^)
Silberpfeil3110 said:
Only search at the internet for your apn settings, enter them and voila you can use your data connection, nothing more nothing less and done in a minute. HTC Connection Setup don't work well but you have to use it later if you want to change phone type to HD7 for the Marketplace ^^)
Click to expand...
Click to collapse
yeah we covered that part, the concern is that the phone is/was not connecting to the towers
Maybe check out other Radio ROM. 2.15 should work well, but uses more battery.
switched back to winmo 6.5 for a while and the same radio worked fine (caught the signal etc.). Just now again tried to flash wp7 using 2 different radios, that is 2.12 and 2.14. Have already tried 2.15 with my first attempt, but the problem just remains the same.... 'no network found'. any thoughts? have even tried putting in the apn too. no luck
u know its funny cus its the exact same with mine exactley the same ive tried everything and it picks up the signals but it wont let me connect to any network at all... the phone is just fine except that one problem.. plz any body help us with this stupid problem
flunklunk. said:
u know its funny cus its the exact same with mine exactley the same ive tried everything and it picks up the signals but it wont let me connect to any network at all... the phone is just fine except that one problem.. plz any body help us with this stupid problem
Click to expand...
Click to collapse
i was havin the same damn problem, and i just flashed the 2.11.50.26 radio, and boom baby!! instant network connection. no more 3 beeps and disconnection for me now to check battery life and wifi (no 3g in trinidad yet, so u can't test that)
sim lock...???
After trying different radios by flashing and re-flashing, I've noticed something I should mention. My phone dialer shows a sim icon with a lock on the top left of the screen. Does that shed a new light on things?
sim lock ???
hey sameer... I have the very same issue with my HTC HD2. It is unlocked and I am facing the very same issue that you are when I revert to WinMo 6.5 everything works fine with the same radio. I've tried almost every radio now and have no luck. However, the funny thing is that I do see the sim with a lock when I go to my dialer. I suspect the OS is SIM Locked, however, when in WinMo 6.5 every Sim Card is recognized and works properly
Any luck with the issue yet??
Let me know of your thoughts... btw I'm on Ufone's Network.
It's the sim card!
Problem solved for me and hopefully for salmanjavaid too!
I learnt it the harder way though, by which I mean that I spent money to buy an HD7 and after inserting my sim in my brand new HD7..... no signal again! oooops! Only then it occurred to me to try some other sim cards. My network is also Ufone here in Pakistan. So first I tried a Prepaid Ufone sim (the one with white and orange colour and 64K printed on the back)...and Lo and Behold my hd7 gets the signal and network settings and data connection works fine too! Other operators' sim cards like Telenor, Warid and Mobilink worked fine too. But when I insert the sim card which is in my use back again....no signals again! This sim card is a different version, perhaps not 64K and plain black color on the back.
A call to my Personal Customer Service Executive assigned by Ufone sets the next course of action. He'll bring a replacement sim card for me, when I get back home.
My suggestion to salmanjavaid: try other sim cards first. If they work then get a replacement sim card.
Hope it solves your problem too.
id give this a shot. I'm on vacations in Pakistan and have my Sim Card from O2. I will give it a shot tonight Thanks for the suggestion.

TMO HD2 on ATT Network. Need Help!

I need help guys! I sim unlocked one of my HD2's for my sister in law to use on AT&T but she keeps losing service..like completely, not just data...I've tried a few different apn settings but no luck. Maybe I am using the wrong ones. Any ideas?
She may have a SIM card issue, have you tried her SIM in another device to see if it still happens? Also make sure the contact points on each side of the device are making good connection to the back cover.
Could also look in Phone settings for network type & put it to GSM only if not already on it & then test ...

{Solved} XT907 Mobile Data Not Working!

I just got my XT907 today and ive been playing around with it. Got everything going smoothly except the mobile data. I had a mini sim which i cut down to micro sim size and it gets a GSM signal so i take it its working. I also got MMS working , thats another plus. Data on the other hand does not work at all.
Ive tried another proper micro sim from vodafone and after configuring the apn it worked. I cannot understand why Optus is not working. At first i thought maybe the data was not going to work for any carrier here, but since the voda worked im assuming :
a) My chip was not cut properly or b) Im typing the apn settings incorrectly (If someone has Optus -Aus APN please post it so i can compare) or C) Optus data is currently down.
Any advice or suggestions you can give me, would be greatly appreciated because id hate to sell the phone just because of this!!
Solved: Ok i got it working. Seems the Optus APN settings were wrong. Not from my end but from the website i got them from. Leaving the field 'APN Type' blank was the answer. I previosly had typed internet in there. So suprised that it was that little setting.

[Q] No Internet.. phone turns off

Hopefully someone can provide me with an anwser or any other form of help
Problem: No Internet signal, I do got the calling signal. When I have no signal for a while, the phone turns off and immediately on.
If I want to get the signal back I have to restart, set the phone's airplane mode on and off or de-select and select the APN name (provider).
Idea's: It seems like the phone doesn't automatically try to find the network back. And when it tries it shuts off.
Tried: I tried the following:
- Replacing the battery
- Trying another sim card, this worked so prob. sim card?(also from another provider)
- Factory reset from menu
- Factory reset from boot menu
- Checked the APN network
Background information: The phone is two years old and was always used with a Vodafone Sim card. It worked perfectly and had no issues. Since a few days I gave the phone to my father and he has a Ziggo (dutch retailer) sim card. With the new sim card from Ziggo the problems started.
The phone also has never been rooted, damaged or something else thats out of the order.
Phone information:
Samsung Galaxy S4 i9500 (was on the cover)
Android-version: 5.0.1
Baseband-version: I9505XXUHOD5
Kernel version: 3.4.0-3995895
[email protected] #1
Build number: LRX22C.I19505XXUHOD5
From your description it sounds as if the APN isn't properly set up, if set up at all. The APN information for the S4 can be found on Ziggo's website, here.
EDIT: According to you, the APN was checked. Compare your APN on the phone with what Ziggo recommends and let us know if they match?
Actually I need the instructions on:
ziggo.nl/klantenservice/mobiel/toestelhulp/#/samsung/i9505-galaxy-s-iv-lte/internet/choice_usecase/handmatig-instellen/ziggo-oud/5
because of different sim cards at Ziggo.
The settings according to the manual are the same as on the phone. Else I couldn't have any internet. I do got internet, but when it loses its connection the phone doesn't get any signal back.
I do checked it again and I have tried the other manual you posted. But it ain't succesful.
It is fixed now.
Apperently the sim card bugged in combination with the S4. I've got a new sim card from the same provider and that works great (till now).

Categories

Resources