i cracked my screen, got it repaired, and now it cannot charge properly like before. i tried many different power adapters, and cables, including it's original. when i check the battery status, it says it will take 40 hours to completely charge . when i hold the power button and turn it off, it charges faster while being off, but says "charging stopped temperature too high or low" when i turn it on. any suggestions?
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So my battery is at 56%, I hook it upto the charger it's been on the charger for a good 2 hours now. I unhook it and my battery suddenly is at 30%...
Also I've noticed that my device gets hot, not burn your hands hot but noticably warm hot.
Should I be worried? Could there be a short somewhere, the device is just 3 days old.
was your wfi turned on during charging?
Yes it was
that sounds really bad especially since it didn't charge
did the light come on? you might want to consider getting an exchange
Yes the light did come on and the charging symbol did apear on the screen.
If wifi is turned on and set to best performance, and if you have backlight set to remain on when connected to external power, your device will drain more power that charge.
that will explain your battery/charge/heat issue
Actually I can confirm this shouldn't be true. I turned WiFi on, turned my brightness to maximum and always on. In about 10 minutes I went from 52% to 54%.
I was using the wall adapter to charge it. USB charging might be too slow to replenish that kind of drain.
definately exchange
you don't want it to blow up
hi,
pls. i have problem with charge battery with usb.
Sometimes it Works and sometimes it stops working, led blink orange, green, orange, green and battery status is still on the same level.
I have always allowed charge with usb – in menu is it checked.
Strange is, that it charge till now (and battery status is about 20% better – during this led was only orange), and in this time its blink again and doesnt charge (30 min. still the same level and led blink orange-green). Because it sometimes works i think the cable is OK or?
thx for help
Any suggestions?
I have the same problem
The charging is stop to 66% and i have use the battery Debug tool and also measure the same....
Strange thing
USB ports are rated sat 500mAh nominal and if you have a number in use then the available current can drop below the level needed to charge the phone and then the circuits can suck out the power from your battery draining it further.
Charge from wall socket and then from USB but don't do it at lower levels as you will continue to get the problem.
The knock on effect is that you may have damaged your battery by the charging process you have been subjecting it to.
Put it on charge and keep it on for as long as possible and then whenever you can to keep it at max capacity for when needed for longer periods.
Hi everyone,
My Photon Q was probably about 30% charge when I last checked with it on. An hour or 2 later it was a little warm and was off. So I went to charge it using the car charger with 500mah charge rate. I came back about an hour later and the phone was really hot and no charging screen so I unplugged it. The green led light is lit when the phone is plugged in.
I tried holding the power button and volume down button, but it won't boot. If I have the usb charging cable plugged in from a PC or charger adapter when pressing those buttons, the green light will flicker off for a fraction of a second.
I then proceeded to dismantling the phone as I suspect a battery issue and the one in this phone is stupidly non-removable. After taking the back cover off, I tested the battery posts and received 0 volts. I still don't know if the battery caused the drain or if there's a short in the phone. I then took off the inside cover that holds the battery in. A few T5 screws later and the battery was removed. I connected the battery to some AA batteries in series to see if I could get a charge. A few hours later I got it up to 3 volts which held for several hours. So I connected it to a few more AA batteries in series to try and raise the voltage. I got it up to 3.67 volts and the battery is listed at 3.7 volts.
A day later and the voltage is still at 3.67 volts so I put the battery in the phone. I went to try and power it on, but nothing. I then connected it to a usb cord and received the slow flashing red led light a couple times before switching to green. The battery started getting warm again connected to the usb charger. After 20 minutes it was approaching hot so I unplugged the USB. The battery read 3.54 volts. 30 minutes later, 0 volts again.
Does anyone know what the actual voltage range is for this phone, as my old Samsung M320 is also 3.7 volts, but when testing the battery I get 4.10 volts? I heard it's pretty specific on minimum voltage. Any ideas for a temporary battery or way to boot the phone before spending $50 on a replacement battery and then find out there's a short in the phone. Is there another key combination to boot the phone, I'm trying to boot it to at least get my pictures and other data off it.
Thanks a lot in advance
Matt
Not the battery, seems to be an electrical short but where
I bought a new battery for the phone which had a 0 volt charge when I received it. I tried putting it in the phone as is to use the phone charger to charge it, but got nothing. So I charged it using 2, then 3 and then 4 AA batteries in series to get it up to 3.7 volts. I then put the battery in the phone and noticed the 2 large chips and the chip centered above them located by the camera get a little hot. I tried with the charger connected and not connected, but same thing. Power button doesn't turn the phone on. Just the green led lit when the USB power cable is attached. So now it seems there must be a short in the phone. Anyone know where I can look to check for a short, blown resistor or something in this phone? Or at least where the rom chip is located so maybe I can turn it into a usb drive to get my data at the least.
And sorry about the double post. I didn't receive any replies in the other section and I really need to get some data off the phone. Seemed the hardware section would be the place to check. Tree fell on the house and pictures before the tree was removed were taken with the phone which of course ironically stopped working right after.
When I plug charger LED blinks for a second and turns off, when I charged battery manually by putting the cables to V+ and V- for 5minutes the system booted, battery was at 20% and shows device is plugged in, but it's not charging it actually. While device stayed on cable for all night it was still 20% in the morning but as soon I disconnected it and battery went to 18% I plugged it back, after 2 hours it was still at 18%. system recognizes charger but not charging. I've also changed cable, adapter, replaced USB port and battery, but that didn't work. Now I have empty battery and it won't turn on for charging even in bootloader mode, as soon I turn recovery mode on it, device turns off and won't turn on again.
What's wrong? Is it motherboard problem and will repair cost more than new device?
Ok, seems the issue resolved when I disassebly phone completely and reassembled it, weird and a signal for phone replacement I guess.
I was on the bus and the battery reached 0% charge, so it shut down, this had happen before and I just plugged in the charger and it'd start charging, and then I would turn it on.
But now It won't turn on due to 0% battery I imagine, but also it won't charge!, any help is appreciated with what is happening
Ok I fix it pretty quicly sin it was charged at like 1%, let it drain the battery by itself, plugg it in the charger, press Power + Volume Down, screen shows charger icon, let it there sitting, the phone turned itself on after a couple of minutes, let it charge full.