Hi!
So my Samsung Galaxy S5 running on 4.4.2 won't show the name of the caller or even the phone number. It just says Unknown even though the number is saved on my phone. I have to answer them just so I'll know who it is. My phone is not rooted and I have done a factory reset. Even Samsung and my service provider don't know what to do. Any suggestions? Thank you!
Try white pages caller Id from the playstore. It's been working for me. Tmobile note 4
Android_Monsters said:
Try white pages caller Id from the playstore. It's been working for me. Tmobile note 4
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Hi! I just tried it. Unfortunately, it still says Unknown whenever someone would call. Any more suggestions? Thank you so much!
Somebody help, we can figure this out.
ironman22 said:
Hi! I just tried it. Unfortunately, it still says Unknown whenever someone would call. Any more suggestions? Thank you so much!
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Hey man, I have the exact same problem. It started after flashing an update to a ROM I was actively using... but I find it hard pressed to think that a ROM would have the ability to block incoming caller information. I've since tried a variety of roms, factory reset, etc but nothing seems to bring it back. My Default APN settings are not what they used to be though, every update loads my APN settings up with like 10 different apns including rogers which I have to delete to restore cellular data.
No number shows up when I receive a call, even when they're in my address book. Every call is UNKNOWN. I'm on Rogers with BOC1 baseband and modem. Can anybody help? Would a missing APN setting have to do with not receiving the caller information? It's very frustrating.
Related
how do i get rid of it, everytime i restart the phone, it comes back...its pissing me offfff LMAOOO HAHA....please anyone...help meeee
Did you ever figure this out?
I'm having this problem too since the latest rom upgrade. Seen a few others with the same problem after upgrading as well. I'm using ATT US X1a rom1.03.948.8.
I've tried a hard reset, swapping the sim out (as mentioned in another thread), using forwarding cancel codes (##62#), and obviously the normal call forwarding settings on the phone. It clears up the problem for a few soft resets, then it comes right back again.
call forwarding..
you seem to have call forwarding turned on.
Phone - Menu - Settings - services - call forwarding - get settings
there you will have all these type of settings like forward to number with no answer and also forward all calls.. just uncheck them all i guess.
Thanks
daniel
In NAM on AT&T, call forwarding is always turned on for something. Normally, it's turned on only for no answer and unreachable.
The phone should not show the call forwarding icon when these are the only services activated.
I don't understand how or why it happens, but I will occasionally get the call forward icon showing when I have nothing special turned on.
It will eventually go away, usually after I've had to power the device for some reason. Note, however, that it will not necessarily go away if I power the device to the specific purpose of removing the call forwarding icon.
I've never figured out what makes it show or why it goes away.
Lucky for me, I'm not too troubled by it.
Hmm
I think this problem is carrier related, (carriers have control over your call forwarding) because I have had this problem on many different phones from different manufacturers over the years. Not on my Xperia yet though.
Thanks for the replies. As stated in the earlier post, I have already tried unchecking, rechecking etc. As soon as it connects to the network it goes away. It seems to be an issue with the newest rom though as the previous rom does not have this issue at all (for me at least).
Call forwarding is definitely on the carrier side, but as soon as the phone connects to the network to pull call forward settings, it will always change the icon to the correct status (ie icon is there when forward all calls is on and not when it's not), which tells me that it's probably an issue with the rom, not the carrier. You're right about the settings George, but unfortunately I do use call forwarding from time to time and need to know when its truly on or off .
I've tried tweaking the cf values in the registry as well at hklm\software\htc\phone without any luck.
The call forwarding icon is also showing on my X1 I am on Orange UK.
I guess it can't be fixed.
Guys in US with AT&T.
I've got this issue that might be stupid but I suffer from it really bad. Everytime I get a new voice message, a text comes in with weired notes (which I know is for the phone to notify me) but I have to delete the sucker everytime. Or everytime I am in the voice box, it sends me another txt for deletion/
How can I get rid of this?
Do you guys have a good visual voice message system installed?
AT&T doesn't support any other phones except what they sell. AHhh
Thank you all.
Oddly enough my problem went away. I still think it's a ROM issue. I was playing with some other roms and eventually ended up flashing back to NAM R2AA008 (1.03.948.8). Restored my old config with full SPB backup and I haven't had the problem since.
I'm guessing that "if" it was a settings issue, the backup would've just recreated the issue. Plus hard resets didn't make the problem go away either. I even tried changing to a new sim as some people tried in other posts. But completely reflashing the rom seems to have done the trick for me at least.
The only difference that I can see is that I did the first update through SEUS. All the other flashes were done the old fashioned way. Not saying this would work for others, but it's been gone for weeks now for me.
Solution
Dial ##21# on the X1.
The "Call Forwarding" icon will disappear on the top bar of your X1. But, it won't affect your call fwd settings in the operator's mobile system.
P.S. I mean it won't change the call fwd settings defined by operator in the mobile system, e.g. no answer and the call will be directed to voice mail system.
##21# is the function code to cancel call fwd setup by your phone. If you did setup some call fwd scenarios on your phone, the call fwd icon will be displayed as an indicator for call forward is active.
For the purpose of just get rid of the icon right after power on or soft reset the phone, I think it is a simple solution.
minglee said:
Dial ##21# on the X1.
The "Call Forwarding" icon will disappear on the top bar of your X1. But, it won't affect your call fwd settings in the operator's mobile system.
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I think most of the people having this problem on the thread are referring to a strange bug that seems to be affecting a small percentage of users. I've seen the same problem posted on a few other sites/threads as well. It doesn't really have to do with call forwarding being on at all, it's just that the icon is there. Using the forward codes or forcing an update will make it go away temporarily, but for me it kept eventually coming back no matter what I did. When my phone had the problem, I tried 21, 69, 67, 61. None of them made the issue go away permanently.
My X1 has this kind of problem as well. It is the problem from X1 itself, maybe the X1 can not log into the 2G or 3G network very well.
Nimche said:
Guys in US with AT&T.
I've got this issue that might be stupid but I suffer from it really bad. Everytime I get a new voice message, a text comes in ....
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Whoa. LOL... I haven't seen this since the old Synergy Motorola days when we were all fascinated with foreign firmware.
I do not have this issue with the generic NAM or generic UK ROM in their latest iterations.
I guess the first thing anybody would normally suggest is to make sure you're on one of these ROM.
elite-fusion said:
how do i get rid of it, everytime i restart the phone, it comes back...its pissing me offfff LMAOOO HAHA....please anyone...help meeee
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Click to collapse
This is a carrier related issues. Some carrier has 2G and 3G network that if the area is not covered by 3G network, Internal using forward to their own 2G network in order to let the phone work. It happen not just on the X1, It happen on all other WM base phone I have before. However, if your carrier has only a single network whether it is 2G or 3G. This forward logo will go away. Good example. the 3 mobile Network in Hong Kong has 2G and 3G separate and on my X1, which use the 3 mobile has the forward logo all the time but on my Touch HD, I use the Smartone network which have a combine 2G and 3G network and you never see the forward logo.
Just so you know, same problem here.
The solution? I heop someone makes a pretty version for the "Call forwarding" icon haha.
With the help of Bxsteez I have fixed this issue with the R2 rom always doing this...
WC
Since the last firmware update, I have the same icon showing up.
But there is a cure at least for US AT&T.........
Like it has been said before go to phone setting
Select Call Forwarding and hit the get setting button...
Once it retrieves the setting from AT&T net, the icon goes Bye-Bye!!
I have to do this every hard-reset or complete power down...
This what works for me...
Stuart
scl_electronics said:
Since the last firmware update, I have the same icon showing up.
But there is a cure at least for US AT&T.........
Like it has been said before go to phone setting
Select Call Forwarding and hit the get setting button...
Once it retrieves the setting from AT&T net, the icon goes Bye-Bye!!
I have to do this every hard-reset or complete power down...
This what works for me...
Stuart
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Click to collapse
Same here for T-mobile
Same problem on my X1 and I am using HK 3 network..
I am in need of some serious help, I purchased an s4 on craigslist from an AT&T customer. I verified the phone at the store, and it was an active AT&T phone when I bought it. I then transferred my phone number to a new Straight Talk Sim, and put the sim in the galaxy . I set the APN settings to the support reps recommendation, and everything worked besides receiving group texts and receiving mms. I thought it was the APN settings, so I tried every setting I could find recommended on this, and other forums. None of them worked. The solutions I was able to find included rooting my phone, which I don't have time to do. Since I was unable to use the phone how I needed without mms, I gave up with straight talk and ported my number to a AT&T LTE gophone account. I figured that straight talk was the problem, so I was excited to transfer. Well, after porting today, I have faster Internet, but mms and group texts(incoming of both) don't work. I can send mms, but cannot receive it, and I can send group texts, but not receive them. I am using the default att settings that came which the phone as instructed by the rep. In the AT&T store today. If anyone can please assist me in figuring out why this is happening, and what can fix it, I would be greatly appreciative. I did a search for the APN issue before posting this, but what I found was related to getting it to work with straight talk. I just want it to work with ATT now. Thank you in advance for any help..
Is your mobile data turned on while you try to download it? It may seem silly but I didn't realize it had to be on before ;P
Data is on
Data is on, and the outgoing mms and group texting works. On two carriers now, the incoming mms and group texting does not work. Really need a solution for this if anyone can help.
DeadlySin9 said:
Is your mobile data turned on while you try to download it? It may seem silly but I didn't realize it had to be on before ;P
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go to settings>options>mobile network and make sure that "data services" is turned on then send an mms to yourself and see if that activates it.
Data is on. Something with the phone is going on.....
To my understanding, this has got to be a phone issue. The data has been turned on . The outgoing mms is working. The outgoing group text is working. I have been on two different sims with different carriers, and still have the same issue......
xBeerdroiDx said:
go to settings>options>mobile network and make sure that "data services" is turned on then send an mms to yourself and see if that activates it.
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Click to collapse
I'm having similar troubles:
I CAN send mms,
but I can NOT receive images [although I did when I first set up the phone a few weeks ago, it was automatic image retrieval]
NOW when receiving a mms, a white download button (within a yellow box that gives me the message size + expire info) does not work. I tap "download", and it shows it's trying, but then I keep getting error messages that the download failed.
For purpose of testing the DATA feature of my service & phone I turn off the Wi-Fi.
I'm able to access the internet via data.
I'm able to make calls
I'm able to send texts
I'm able to send mms
However, my phone can NOT retrieve mms sent to me
I've tested repeatedly sending mms to myself. I can send - NOT receive.
Error message: "Message not downloaded - Review message and try again"
I try again, and then the next error message is: "Message download failed"
I don't understand that it worked before seamlessly for a week (after changing APN settings 1x after initial set up of service) and now I can only send, but not receive!?!
I have a factory unlocked AT&T Samsung S4
Using NET10 service with Net10's AT&T Sim Card.
I actually just got off the phone with Net10's Tech Support. Was on the phone over an hour with Service Tech Rep. He was very kind and patient. I had the correct APN settings. We changed some to test = to no avail. Upon my request he gave me different APN settings to try, beyond those that should work for this phone, in case it would work. He stayed with me on the phone while I performed a "Backup & Reset" and then gave me the settings that should apply to my phone. Still the same problems. He concludes that the issue is with my phone.
We do have a local AT&T store. Is there any reset or other options I could request they please do for me????
Thank you in advance for any ideas, guidance that may help!!
PS: My current APN settings from Net10:
Apn name-NET10
Apn- tfdata
MMSC-http : / / mms-tf dot net
Mms proxy-mms3.tracfone dot com
Mms port-80
Fix?
Did you ever figure this out? I have searched high and low and have exactly the same problem, everything works except RECEIVING MMS. I'm on Straight Talk. Please, please, please help!
Why not just Odin the phone to 100% stock. Solution done.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
MMS?
Not sure what that means, but if it will work, please explain. I can root. :good:
did you had an iphone before? make sure to turn/sign off imessage in your previous idevice. IT happened to me as well. ITs one of the damn apply/imessage glitch because when you activated imessage it added your number to their cloud server.
Are you back on straight talk or on att? What messaging app are you using?
Sent from my SAMSUNG-SGH-I337 using Tapatalk
Needmoretime said:
I am in need of some serious help, I purchased an s4 on craigslist from an AT&T customer. I verified the phone at the store, and it was an active AT&T phone when I bought it. I then transferred my phone number to a new Straight Talk Sim, and put the sim in the galaxy . I set the APN settings to the support reps recommendation, and everything worked besides receiving group texts and receiving mms. I thought it was the APN settings, so I tried every setting I could find recommended on this, and other forums. None of them worked. The solutions I was able to find included rooting my phone, which I don't have time to do. Since I was unable to use the phone how I needed without mms, I gave up with straight talk and ported my number to a AT&T LTE gophone account. I figured that straight talk was the problem, so I was excited to transfer. Well, after porting today, I have faster Internet, but mms and group texts(incoming of both) don't work. I can send mms, but cannot receive it, and I can send group texts, but not receive them. I am using the default att settings that came which the phone as instructed by the rep. In the AT&T store today. If anyone can please assist me in figuring out why this is happening, and what can fix it, I would be greatly appreciative. I did a search for the APN issue before posting this, but what I found was related to getting it to work with straight talk. I just want it to work with ATT now. Thank you in advance for any help..
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I had the same issue.. just figured it out. What u need to do is go to your main messaging screen... press the pop up menu click settings... scroll down to auto receive MMS. check the box and that should fix it
I am running beanstalk /twrp and cfroot.
Earlier today i lost all data and every other ability on my phone as far as networks except for wifi.
Every time i try and make a call it says "your account could not be validated please contact customer service message 5 switch 424"
I have tried ##804272#. and ##72786#, but when i type them in the phone doesnt recognize them as special codes it just thinks it is making a phone call and i get the above message again..
what is going on!?!?! help!
Ianthelmt said:
I am running beanstalk /twrp and cfroot.
Earlier today i lost all data and every other ability on my phone as far as networks except for wifi.
Every time i try and make a call it says "your account could not be validated please contact customer service message 5 switch 424"
I have tried ##804272#. and ##72786#, but when i type them in the phone doesnt recognize them as special codes it just thinks it is making a phone call and i get the above message again..
what is going on!?!?! help!
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Click to collapse
Those dialer codes are ONLY for touchwiz.
daniel4653 said:
Those dialer codes are ONLY for touchwiz.
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Click to collapse
ahaaa so i need to get back onto touchwiz then for these to work?
Did you pay your bill? Sounds like they killed your service.
Phone: Galaxy S8 / SM-G950W
Network: Telus
Problem: This is the strangest thing I've ever seen! My phone is showing incoming calls from my wife's number and another relative as "Private Number". All other calls are identified correctly. Their network is 7-Eleven Speakout.
The strangest thing is, if i take my SIM and use it on a different phone, their numbers show up just fine. Also, if i put another SIM from a different provider in my S8, it also works fine. I even changed the SIM from Telus and got a new one but it didn't help. I've reset the network settings on the phone, reset the data on the phone app, nothing worked.
It seems that the problem only happens when I use my Telus SIM on that specific S8 phone!
Unfortunately, wiping the phone is the least favorable solution as it's not rooted and I have tons of apps that it'll take considerable effort to re-configure them. I don't backup to samsung or google for privacy reasons. Used to use TitaniumBackup, but since no root exists for this phone yet i cannot use TB in this case.
My question is: Does anyone knows the process of call identification on android phones and may have a good guess why such a behavior may happen? I have a bit of a technical background so i may be able to understand any technical explanation...
I need help on this, as now i have to answer any private number that calls me when i'm away as it could be a family emergency, unfortunately telemarketers and spammers are not making my life any easier and i would love to be able to block all unknown calls again like i used to...
Thank you all for your help in advance, this is one of the strangest issues i've seen and i only ask for help here after i depleted all other ways...
Cheers!
anonov said:
Phone: Galaxy S8 / SM-G950W
Network: Telus
Problem: This is the strangest thing I've ever seen! My phone is showing incoming calls from my wife's number and another relative as "Private Number". All other calls are identified correctly. Their network is 7-Eleven Speakout.
The strangest thing is, if i take my SIM and use it on a different phone, their numbers show up just fine. Also, if i put another SIM from a different provider in my S8, it also works fine. I even changed the SIM from Telus and got a new one but it didn't help. I've reset the network settings on the phone, reset the data on the phone app, nothing worked.
It seems that the problem only happens when I use my Telus SIM on that specific S8 phone!
Unfortunately, wiping the phone is the least favorable solution as it's not rooted and I have tons of apps that it'll take considerable effort to re-configure them. I don't backup to samsung or google for privacy reasons. Used to use TitaniumBackup, but since no root exists for this phone yet i cannot use TB in this case.
My question is: Does anyone knows the process of call identification on android phones and may have a good guess why such a behavior may happen? I have a bit of a technical background so i may be able to understand any technical explanation...
I need help on this, as now i have to answer any private number that calls me when i'm away as it could be a family emergency, unfortunately telemarketers and spammers are not making my life any easier and i would love to be able to block all unknown calls again like i used to...
Thank you all for your help in advance, this is one of the strangest issues i've seen and i only ask for help here after i depleted all other ways...
Cheers!
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Click to collapse
A friend is having the same problem, albeit worse - it's all incoming calls show as unknown.
Swapped my SIM in and it's fine. Swap back and it's stuffed again. The suspect SIM works fine in my phone tho.
Even got a new SIM and ported the number to it, but same problem.
Out of ideas to try.
Looks like it's time to replace the phone
Sent from my Nexus 6P using XDA-Developers Legacy app
I have a strange problem. I have a note 3 that I haven't been able to make phone calls on for about a year I've looked up so much stuff and haven't been able to solve it. I honestly thought it might be the motherboard but today I pulled it out and was going to see if it was on the blacklist somehow. When I tried to look up the IMEI with the app "phone info" I noticed that the IMEI was missing the last letter. It has no plc version and no csc version. The Samsung serial number is all 0's. I can get 4g and browse Internet but I can't make or receive calls or text. Does anyone know of a link with some help
Confirm the model number in download mode and flash the latest stock ROM.