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T-Mobile contract pre-orders (UK)

I think that's specific enough - I'm kicking myself for this but I've got just as excited as everyone else about what is just another phone, techgasm indeed. However, now it's happened I'm going to embrace it.
Anyone heard anything from T-Mobile yet? I ordered mine on 22nd Feb, I've been receiving annoying weekly txts ever since telling me they haven't forgotten me, including one yesterday, I phoned 150 to ask when it was coming and they said shipping on the 16th. That strikes me as codswallop, no-one does anything on the weekend, and the phone call was so vague "Nothing on your record to say there are any delays" but no real info.
Anyone? Anything? Entitlement much?

And I'm even talking to myself - So the T-Mobile site has gone down, and there is no facility to have an online chat with someone (phone chat is utterly pointless). T-Mobile are WORSE THAN HITLER (unless it arrives today)

I think guys tmobile won't be delivering anything until 29th as no news of stock news available.
P4U do have upgrade stock ready for dispatch today.

flathunt said:
I think that's specific enough - I'm kicking myself for this but I've got just as excited as everyone else about what is just another phone, techgasm indeed. However, now it's happened I'm going to embrace it.
Anyone heard anything from T-Mobile yet? I ordered mine on 22nd Feb, I've been receiving annoying weekly txts ever since telling me they haven't forgotten me, including one yesterday, I phoned 150 to ask when it was coming and they said shipping on the 16th. That strikes me as codswallop, no-one does anything on the weekend, and the phone call was so vague "Nothing on your record to say there are any delays" but no real info.
Anyone? Anything? Entitlement much?
Click to expand...
Click to collapse
Welcome to my world.
There is only one reason & one reason alone that I am with T-Mobile & that is my fnf discount. If it was not for that I would have left them years ago.
When the phone went live on there website I called them to order the phone. After going through the plans I was told I could not order the phone !! Eventually I was allowed to order the phone on 1st March but only after being told I had to switch to ee to keep my discount ( nice try ).
So I have been trawlling T Mobile's social meadia & they are so full of it.
Anyway I got a message yesterday via the HTC facebook page that they were shipping phones to T-Mobile today. So I guess once they have put there logo & crappy software on the phone then you will get it.

Right, well I just got off the phone again because my last conversation wasn't in the least bit convincing but this time at least the chap was certain, T-Mobile don't have any in stock and won't have until the end of the month (it'll "definitely" be in my hand by the 1st April but that date is highly auspicious considering events thus far).
On the plus side he did credit my account with a £20 "good will" credit as I've been waiting so long. You might as well get onto them, see how many different answers we get and who gets the best goodwill handout.

flathunt said:
Right, well I just got off the phone again because my last conversation wasn't in the least bit convincing but this time at least the chap was certain, T-Mobile don't have any in stock and won't have until the end of the month (it'll "definitely" be in my hand by the 1st April but that date is highly auspicious considering events thus far).
On the plus side he did credit my account with a £20 "good will" credit as I've been waiting so long. You might as well get onto them, see how many different answers we get and who gets the best goodwill handout.
Click to expand...
Click to collapse
They have been rubbish!
I've been told twice on the phone i'll get mine next week - this morning they said monday - but seemed vague.....if I don't get it monday I will probably leave t-mobile...
I aso wonder what EE are doing to our phones that means w get them later than everyone else....

Anyone on T-Mobile had any news?

johnbrighton said:
Anyone on T-Mobile had any news?
Click to expand...
Click to collapse
I've literally just got off the phone to t-mobile and I've been told that they are out of stock of the HTC One.
I was also told that my HTC One was sold to me on Saturday when they did have stock and delivery is confirmed for the 19th, which is tomorrow.

Ass, elbow moment.
Sent from my HTC One X using Tapatalk 2

compact_bijou said:
I've literally just got off the phone to t-mobile and I've been told that they are out of stock of the HTC One.
I was also told that my HTC One was sold to me on Saturday when they did have stock and delivery is confirmed for the 19th, which is tomorrow.
Click to expand...
Click to collapse
I just called them.....got completely different story to you....
I've now been told they are expecting the stock NEXT week! After telling me several times that I would be getting my phone this week......and they took the money 2 weeks ago when I ordered......
I was offered no cash incentive for the delay or offer to refund the cost of the handset like others have had......i'm looking for a deal elsewhere me thinks!

johnbrighton said:
I just called them.....got completely different story to you....
I've now been told they are expecting the stock NEXT week! After telling me several times that I would be getting my phone this week......and they took the money 2 weeks ago when I ordered......
I was offered no cash incentive for the delay or offer to refund the cost of the handset like others have had......i'm looking for a deal elsewhere me thinks!
Click to expand...
Click to collapse
I was just told no idea! If it wasn't for my discount I would be dealing with p4u right now due to there shipping connections I think they are the safest bet!
Sent from my HTC One X using Tapatalk 2

Bebida said:
Ass, elbow moment
Click to expand...
Click to collapse
Ya think? I'm suspicious, too. Ring up, order it, no bother, turns up when it's supposed to?
Naaah.
I called back, asked for a tracking number, the Philippine? call handler hung up.
I called back, got through to a Scottish call handler who put me through to Customer Connect for a tracking number.
No tracking number because no stock in the warehouse.
An entry onto the computer system's Inappropriate Call Log has been made about the fact that I was lied to.
I'm escalating the matter for a discount/compo.

Bebida said:
I was just told no idea! If it wasn't for my discount I would be dealing with p4u right now due to there shipping connections I think they are the safest bet!
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Same - I am getting a good deal......but think it might be worth trying elsewhere....problem is I won't get such a good 18 month deal - really don't want 2 year contract.
I just wish they would be straight with us and tell us whats going on - you can tell when you call that they are fed up with us calling - i spoke to an Australian guy that I spoke to 2 weeks ago - he just keep saying things like we should be getting it next week or whatever - the really should know!

Should do a sweepstake on the stock update text I reckon 12.58 today!
Sent from my HTC One X using Tapatalk 2

Bebida said:
Should do a sweepstake on the stock update text I reckon 12.58 today!
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I will go for 12.15 pm
Saying that I did send an email to the "T-Mobile" hierarchy on Saturday detailing all the issues I have been getting in relation to this upgrade and I actually got a response yesterday say that they are looking into this.
So who knows

FUNKIT247 said:
So who knows
Click to expand...
Click to collapse
No stock as delivery to t-mobile has been pushed back to the 30th of March 'at least'
Customers "will not get their phones until April"

Bebida said:
Should do a sweepstake on the stock update text I reckon 12.58 today!
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I reckon 12:37

johnbrighton said:
I reckon 12:37
Click to expand...
Click to collapse
Ohh well I guess I was wrong 12.15 & no text

13:44, weighed in.
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johnbrighton said:
I reckon 12:37
Click to expand...
Click to collapse
I finally got mine at 3.40pm !!!

Replacement Note 7 when and where.

Let's use this thread to find out when you got your replacement Note 7, where you are located, and how you were notified. Once this starts to happen.
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my store was supposed to get them in today .. truck never showed, Hagerstown,MD.

timmyhawk1983 said:
my store was supposed to get them in today .. truck never showed, Hagerstown,MD.
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Click to collapse
Cool I'm in Falling Waters WV. I've been checking with the Garland Groh store for when they will be in. Do you work for AT&T?

no sir. went to check today. when i walked in and asked the whole crew stared at me and individually responded "we were suppose to get a truck in this morning" upon opening but was delayed .. kinda freaked me out all 5 employees answered simultaneously .. i last called at 430 still no truck

timmyhawk1983 said:
no sir. went to check today. when i walked in and asked the whole crew stared at me and individually responded "we were suppose to get a truck in this morning" upon opening but was delayed .. kinda freaked me out all 5 employees answered simultaneously .. i last called at 430 still no truck
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That's some Shining $&!+ right there!
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spexwood said:
That's some Shining $&!+ right there!
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Click to collapse
REDRUM

None here in TN just yet (outskirts of Nashville) . Called Best Buy where I got mine, rep told me they have VZW units in, but can't do the swaps yet. And they're still waiting on AT&T units. Some garble about Samsung and the carriers have to work something out between eachother and I'll receive a call or email when I'm able to come in and swap.

None here in Miami as of yet.
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cadorette said:
None here in TN just yet (outskirts of Nashville) . Called Best Buy where I got mine, rep told me they have VZW units in, but can't do the swaps yet. And they're still waiting on AT&T units. Some garble about Samsung and the carriers have to work something out between eachother and I'll receive a call or email when I'm able to come in and swap.
Click to expand...
Click to collapse
I used to work as a contractor for SS and when we test carrier specific stuff.... its hands down carriers who are the delay in 99.9% of the process. *Ahem ATcough*&T**

cadorette said:
None here in TN just yet (outskirts of Nashville) . Called Best Buy where I got mine, rep told me they have VZW units in, but can't do the swaps yet. And they're still waiting on AT&T units. Some garble about Samsung and the carriers have to work something out between eachother and I'll receive a call or email when I'm able to come in and swap.
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Click to collapse
I think they have to now get CPSC approval or something before the new units can be given out.
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spexwood said:
I think they have to now get CPSC approval or something before the new units can be given out.
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Click to collapse
that's what I keep reading.

Guys relax. I understand wanting the fixed version but some things you shouldn't rush. I rather them take a little bit longer and fix everything than rush it and has other issues. Its frustrating i know but good things come to those who wait.
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mayonesa01 said:
Guys relax. I understand wanting the fixed version but some things you shouldn't rush. I rather them take a little bit longer and fix everything than rush it and has other issues. Its frustrating i know but good things come to those who wait.
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Click to collapse
Well, the thing is, Samsung HAS fixed it. It's now being delayed due to 3rd party involvement.
Samsung has the phones fixed, but we and the carriers can't get them now due to CPSC takeover. I'm not sure what the CPSC does exactly, but I'm guessing that they now need to make sure that the fixed phone's don't have any potential problems too. I read that they will need to make sure that the problem is actually just contained to the batteries, and that by changing the battery, there isnt still a risk factor.
Personally, I'm not really whining about it too much. What I'm a little frustrated about is the fact that I can't swap my phone out NOW and im getting all these messages like, "Power down your phone NOW." I can't afford to go without my phone (it's my only line of communication in the case of an emergency, for work, and for personal use. I don't have a land line or another cell phone), so I need to be able to swap my phone for another right on the spot, or to have a replacement sent to me and me send the old one back (charge me if I don't or whatever). I also can't really go for an S7 Edge either because I use my S-pen daily for work, and because swapping between my Note7->temp phone->new Note7 would just be too much of a hassle with all my files and stuff. The only other reason im not running scared to an AT&T store to do a temp swap is because my phone feels fine.
Long story short, this whole thing has just become annoying. I'm not mad about it all, nor at Samsung. And yeah, as some have pointed out elsewhere, this would be a whole lot better if Samsung had put in removable batteries. Lol. (And yes, the phone could still be waterproof with a removable battery. The S5 was).
Anyways, back on topic I guess. Lol
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None in San Francisco as of yet.. called a corporate store and the rep says they have not gotten any updates or information as to when they are coming in and just check back again or look at the att website for any news.
Sent from my SAMSUNG-SM-G930A using XDA-Developers mobile app

I returned my 2 Note 7's to Best Buy, and when I went to get a "loaner" from 3 different ATT stores - 2 said that it was impossible, 1 told me to buy an iPhone. So, thats that.. but the problem is one of the Note 7's was part of a BOGO and they would't take it off of my account, so it is now costing me $45 a month(30 for phone 15 for access). The main Note 7 has been taken off so my monthly access fee for that line has went back up to $40 from $15. All in all I don't have a phone and I'm paying $70 more a month. If you return your phone,make sure everything is straightened out before you leave.
The stores will likely get stock soon, but they will not be able to sell them until cleared with CPSC which will take at least until the end of the month.

Phlip00ws6 said:
I returned my 2 Note 7's to Best Buy, and when I went to get a "loaner" from 3 different ATT stores - 2 said that it was impossible, 1 told me to buy an iPhone.
Click to expand...
Click to collapse
They're defying AT&T's official recall policy:
https://www.att.com/esupport/article.html#!/wireless/KM1122948
I would suggest that you speak with an online AT&T chat rep. The ones I spoke to said AT&T would intervene on the customer's behalf if any retail store refused to abide by the official policy. (In my case, intervention was unnecessary because the AT&T store provided a loaner S7 Edge without needing to be persuaded.)

Gary02468 said:
They're defying AT&T's official recall policy:
https://www.att.com/esupport/article.html#!/wireless/KM1122948
I would suggest that you speak with an online AT&T chat rep. The ones I spoke to said AT&T would intervene on the customer's behalf if any retail store refused to abide by the official policy. (In my case, intervention was unnecessary because the AT&T store provided a loaner S7 Edge without needing to be persuaded.)
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Click to collapse
if he returned to best buy, he bought them from best buy. in order to get the loaners he would have had to purchase through ATT and done the exchange/loan through ATT as well, and get the loaners at the same time as he returned.

cordell12 said:
if he returned to best buy, he bought them from best buy. in order to get the loaners he would have had to purchase through ATT and done the exchange/loan through ATT as well, and get the loaners at the same time as he returned.
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Click to collapse
Nope. I purchased my AT&T Note 7 from Best Buy as well. AT&T did instruct me to return it to Best Buy, which I did. But then AT&T said to go over to a nearby AT&T store to get the interim S7 Edge. So I did that too, and it went very smoothly.

Gary02468 said:
Nope. I purchased my AT&T Note 7 from Best Buy as well. AT&T did instruct me to return it to Best Buy, which I did. But then AT&T said to go over to a nearby AT&T store to get the interim S7 Edge. So I did that too, and it went very smoothly.
Click to expand...
Click to collapse
interesting, kinda surprised to hear this. I hope they noted your account, if it goes past 14 days. these carriers can be sneaky lol

Gary02468 said:
Nope. I purchased my AT&T Note 7 from Best Buy as well. AT&T did instruct me to return it to Best Buy, which I did. But then AT&T said to go over to a nearby AT&T store to get the interim S7 Edge. So I did that too, and it went very smoothly.
Click to expand...
Click to collapse
Did you do another upgrade, pay taxes, and initiate a new next plan for the S7 edge or was it actually loaned to you until the Note 7's are in stock?
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
cordell12 said:
interesting, kinda surprised to hear this. I hope they noted your account, if it goes past 14 days. these carriers can be sneaky lol
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Click to collapse
I spent an hour with a CSR at ATT and they told me no matter where the phone was purchased ATT locations are supposed to give a loaner device. I'm still not sure what loaner means.. Buy a new phone with option to return later or just get a phone added to the account for a while with the intention of returning it, for free.

Didn't want to start a new one but were screwed

Ok so many different forums started... I'm leaving my rant here.. Haven't read all these and I'm not...I'm on phone right now with Verizon as I'm writing this... I ordered the s7 edge to replace my note 7. She said
(1)Samsung is going to send out an update to disable our notes.
(2) when you trade in your device your locked into a 2 year contract. The 1 year upgrade Samsung doesn't apply to us.. She said that it only applied to new devices... She said that the note 7 is being played add if it never existed. So I asked well my phone is cracked on the back I can go through insurance and get a s7 and keep my upgrade. She said no assurion is acting like the phone doesn't exist also.. What about the money I paid into the insurance.. She said today should be refunded also back to you.
So in saying this. Buy the phone you want for the next 2 years, make sure the refund you also your insurance money. I don't know what I'm going to do or get now... As I told her if the phone never existed I would still have my note 4.. Not locked into a 2 year contract for a inferior phone
Sent from my SM-N930V using Tapatalk

That's why Verizon and Samsung can kiss my ass. I'm not downgrading to make them happy. I'll take. My chances. Something happens, I'll buy a Note 4. Screw them. The Verizon people are clueless idiots anyway. You ask 10 of them, you get 10 different answers.

Call back, you will get a different answer. If you don't like that one, go to Chat and get a different one again.
Like this one. "There will be no further updates to the Note 7" then.... "Samsung will send an Update to disable all Note 7's".
heh heh heh....

whoofit said:
Call back, you will get a different answer. If you don't like that one, go to Chat and get a different one again.
Like this one. "There will be no further updates to the Note 7" then.... "Samsung will send an Update to disable all Note 7's".
heh heh heh....
Click to expand...
Click to collapse
If you block updates then this isn't an issue but the carriers may disable the IME#. Normally if an IME is disabled the phone doesn't immediately stop working, it can just no longer be activated.

Ha, well I've been ignoring the green battery update for a while now, and I'll continue to ignore it. I cancelled my order for the S7 Edge even though the clueless Verizon tech told me that upgrade wouldn't be held against me and I'd still be able to upgrade anytime if something I like comes out. I'm not green enough to fall for that one Big Red! Taking my chances also, until the next Note drops or something similar.

jellyhead said:
If you block updates then this isn't an issue but the carriers may disable the IME#. Normally if an IME is disabled the phone doesn't immediately stop working, it can just no longer be activated.
Click to expand...
Click to collapse
Yep. If an IMEI is blocked your phone gets "suspended". It's like you didn't pay your bill. This is a bad situation for every Note 7 user out there... Very disappointed but hopefull for a killer lineup next year
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Killer line up that I'm not eligible for until the year after lol
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Is there a deadline to return the note 7 and get your money back? I'd like to keep it until the s8 or new note comes out but worried they will charge me in full for it.

I just got done discussing the whole deal with a manager. Told me that all Notes must be returned or we'll see a charge for the full amount in our next bill. Take it for what it's worth. I wouldn't put anything past these a$$ clowns.
Sent from my SM-N930V using Tapatalk

Wow, my bill is due tomorrow. Better start saving.

droidiac13 said:
I just got done discussing the whole deal with a manager. Told me that all Notes must be returned or we'll see a charge for the full amount in our next bill. Take it for what it's worth. I wouldn't put anything past these a$$ clowns.
Click to expand...
Click to collapse
Like we've been saying talk to 10 different reps, get 10 different answers. I'm not sure they can do that, if you haven't broken anything. Recall or not.

Lawsuit http://gizmodo.com/samsung-hit-with-class-action-lawsuit-over-note-7-1787927496
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Bern612 said:
Lawsuit http://gizmodo.com/samsung-hit-with-class-action-lawsuit-over-note-7-1787927496
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Click to expand...
Click to collapse
Hey, it's something. But I don't recall anyone's data catching fire. Besides, the real injuries were suffered having to deal with the phone swap....twice. But looking on the bright side I suppose $2.67 is nuthin' to sneeze at. That is, for the lawyers because they can multiply it by 2 million.

I actually called them, to get in on it lol...But waiting to hear back from them to see if they can put in an addendum to add the carriers. About locking is into another 2 year contract.. Now if that could be achieved it would be worth it
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Bern612 said:
I actually called them, to get in on it lol...But waiting to hear back from them to see if they can put in an addendum to add the carriers. About locking is into another 2 year contract.. Now if that could be achieved it would be worth it
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Click to expand...
Click to collapse
Hope it works out for you. I know there will be other lawsuits in the future. One's that may yield a bigger settlement to us users.
It's pretty typical for members of a class action suit to have to agree not to hold Samsung accountable in the future when the suit is settled. This mean any subsequent suits are not able to be brought by the members that signed on to the last one.

Oh I'm not signing up to be in lawsuit.. Just wanting to give more ammo..I mean you're right..About more lawsuits, but the next one and the one after that will use the info from the previous litigation I assume
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If Verizon tries to charge me for a device they willingly erased all charges for they be facing a class action lawsuit. This recall is also voluntary. Samsung had to put the recall out, but we don't have to participate. Verizon just wants us to, to clean things up on their end. I don't foresee them being allowed to charge us for something they dismissed. People don't participate in recalls all the time. They don't repossess or pull car notes if the owner doesn't participate.

Where does it say in the text message from Verizon that this is voluntary.. Everything I see from Verizon said this is mandatory..ok I'm wrong. Samsung is saying it's a voluntary recall, but if you call Verizon they say it's mandatory... And they will be turning off phones.
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I used up a lot of my minutes and went over my minutes trying to get this whole thing handled, so I asked verizon for an refund and the refund was provided. Very easy.
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T-Mobile Pre-Orders Started 3/22/2017 Shipping Already

Pre-Orders Started 3/22/2017
Just ordered mine!!!
Shipped 3/22/17
-------
Edit.... old
Anybody pre-order yet? ATT is taking pre-orders 3/17/27.
I'm waiting to pull da trigger!!
http://google.com/newsstand/s/CBIwhpHMzDQ
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MicroMod777 said:
Anybody pre-order yet? ATT is taking pre-orders 3/17/27.
I'm waiting to pull da trigger!!
http://google.com/newsstand/s/CBIwhpHMzDQ
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Click to collapse
Tomorrow, I hope!

rfarrah said:
Tomorrow, I hope!
Click to expand...
Click to collapse
Yea, big hope for sure!!!
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I thought about waiting for the US version, but only 32GB and no quad DAC killed it. Korean model is definitely the one to grab.

Rado_vr6 said:
I thought about waiting for the US version, but only 32GB and no quad DAC killed it. Korean model is definitely the one to grab.
Click to expand...
Click to collapse
Not for me. Wireless charging and being waterproof is what LG finally needed.
Just pop in a 1TB MicroSD card. lol
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MicroMod777 said:
Not for me. Wireless charging and being waterproof is what LG finally needed.
Just pop in a 1TB MicroSD card. lol
Click to expand...
Click to collapse
Just sucks not all apps can be moved to SD.

Might be no preorders on it with TMobile

Yes, finally up on big T!! Its only $9999 LOL LOL LOL
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Dang, ATT preorders started! Where's big T????
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I spoke to a T-Mobile rep on twitter last night and she new nothing about the preorders starting today. Every tech site reported it started today so not sure where there info came from. But the lady couldnt tell me anything else about it.
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Tiffany84 said:
I spoke to a T-Mobile rep on twitter last night and she new nothing about the preorders starting today. Every tech site reported it started today so not sure where there info came from. But the lady couldnt tell me anything else about it.
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Yea I just called T-Mobile also and their reps are clueless about the G6. Guess T-Mobile doesn't care about the G6 and probably thinks all big sales are gonna be on the S8.
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Tiffany84 said:
I spoke to a T-Mobile rep on twitter last night and she new nothing about the preorders starting today. Every tech site reported it started today so not sure where there info came from. But the lady couldnt tell me anything else about it.
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Click to collapse
What tech sites said TMobile preorders would start? They all said VZW

Now Verizon and Sprint giving away 4k Smart TV's and ATT giving LG Smart Watch on top of the free Google Home.
Seems they're all trying to win back the T-Mobile customers! lol
Its a war!!
Yet us T-Mobile folks are like what the bloody heck is happening with not even preorders yet.
Only reason I can think of for no preorders yet is because they don't have them in stock yet since they usually ship them out right away.
I WANT MY G6 DAMM IT!!!! @$#:!$
Sent from my LG-V521 using Tapatalk

I could care less about pre order. Just want an unlocked BL.

The Apostle said:
I could care less about pre order. Just want an unlocked BL.
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Click to collapse
It will most likely be unlockable as all LG phones have been on T-Mobile.
Btw, Mr. Apostle, please prophesy as to when pre-orders start?? )))))
Sent from my LG-H811 using Tapatalk

MicroMod777 said:
It will most likely be unlockable as all LG phones have been on T-Mobile.
Btw, Mr. Apostle, please prophesy as to when pre-orders start?? )))))
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Click to collapse
Haha... I saw the tmo page yesterday and they were $9,999. Must have just been a placeholder til the pre-orders go live.
---------- Post added at 08:29 PM ---------- Previous post was at 08:28 PM ----------
I haven't seen you around in a while. What phone you currently using?

The Apostle said:
Haha... I saw the tmo page yesterday and they were $9,999. Must have just been a placeholder til the pre-orders go live.
---------- Post added at 08:29 PM ---------- Previous post was at 08:28 PM ----------
I haven't seen you around in a while. What phone you currently using?
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Yea I've still been around here in the LG G4 tmo section for the past twoooooo longgg years. Then was with vzw's LG G2 before that.
I've really like LG's style and become a die hard convert! lol Though with the G6 I will surely miss the volume buttons in the back of the phone that made them so original.
Sent from my LG-V521 using Tapatalk

MicroMod777 said:
Yea I've still been around here in the LG G4 tmo section for the past twoooooo longgg years. Then was with vzw's LG G2 before that.
I've really like LG's style and become a die hard convert! lol Though with the G6 I will surely miss the volume buttons in the back of the phone that made them so original.
Click to expand...
Click to collapse
I loved my G4... I suffered from the mystery screen break and then moved on. Had a V10 for a while but that second screen was useless and also made it impossible to change screen DPI, unless you did it per app. If you changed the system DPI the phone went into bootloop and you'd have to reflash your ROM to get it back.

Preordering is not really useful. There is never a stock issue on opening day at a store. The only potential reason to preorder is TMobile has a habit of shipping early.

Big T usually ships early so I thing I need to order a case probably this week. Verizons already shipping thiers on March 31st.
Sent from my LG-V521 using Tapatalk

RMA replacements.

I recently did an RMA with Google because mine would get hot. At times it got so hot it actually started to kill pixels on the displace(they started to turn white) right where the CPU was. I was surprised that they sent me a brand new unit and not a refurbished unit they did the previous 3 times I did an exchange.
Now I am contemplating selling it or just keeping it as a backup when and if I purchase the new Pixel. Right now I am so turned off by any thing LG made.
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Sent from my SM-N950U using Tapatalk

Tidbits said:
I recently did an RMA with Google because mine would get hot. At times it got so hot it actually started to kill pixels on the displace(they started to turn white) right where the CPU was. I was surprised that they sent me a brand new unit and not a refurbished unit they did the previous 3 times I did an exchange.
Now I am contemplating selling it or just keeping it as a backup when and if I purchase the new Pixel. Right now I am so turned off by any thing LG made.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I would definitely sell it. A brand new N5X (especially an H790, if yours is) is fairly rare you could easily make $300 on Swappa or eBay.

negusp said:
I would definitely sell it. A brand new N5X (especially an H790, if yours is) is fairly rare you could easily make $300 on Swappa or eBay.
Click to expand...
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If I do sell it I wouldn't sell it for that much.
Sent from my SM-N950U using Tapatalk

negusp said:
I would definitely sell it. A brand new N5X (especially an H790, if yours is) is fairly rare you could easily make $300 on Swappa or eBay.
Click to expand...
Click to collapse
my phone is h791. which are differences between h790 and h791? thanks

automatic_jack said:
my phone is h791. which are differences between h790 and h791? thanks
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Click to collapse
H791 is the International version. If you're selling internationally that's fine. However, it's missing quite a few US bands, especially band 12.
H790 is specifically the US version, with basically all the bands you would want for every carrier.

negusp said:
H791 is the International version. If you're selling internationally that's fine. However, it's missing quite a few US bands, especially band 12.
H790 is specifically the US version, with basically all the bands you would want for every carrier.
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Click to collapse
Thank you very much!!!

Do they tell you if its brand new or refurb when your talking with customer support?

hilla_killa said:
Do they tell you if its brand new or refurb when your talking with customer support?
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They didn't. They just told me they are sending a replacement. I did 4 replacements total and this was the first time they sent me a brand new one.
Sent from my SM-N950U using Tapatalk

So I opened it and decided to use it. If anyone gets a brand new replacement made in 2017. Here's a few things you should know.
The USB C cable is cheaply made. It's not the same as the stock one from 2015
They added a USB adapter. Micro to C.
The phone starts of with 7.0 instead of 6.0.
I can't tell if they didn't any changes internally but this phone runs cooler than my previous phone even after 15 minutes of straight use.
Sent from my Nexus 5X using Tapatalk

Tidbits said:
So I opened it and decided to use it. If anyone gets a brand new replacement made in 2017. Here's a few things you should know.
The USB C cable is cheaply made. It's not the same as the stock one from 2015
They added a USB adapter. Micro to C.
The phone starts of with 7.0 instead of 6.0.
I can't tell if they didn't any changes internally but this phone runs cooler than my previous phone even after 15 minutes of straight use.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Can you swipe the switch in developer options to unlock bootloader and reboot and see if its still in the same position. I guess people have been having issues with that with replacements, just curious.

hilla_killa said:
Can you swipe the switch in developer options to unlock bootloader and reboot and see if its still in the same position. I guess people have been having issues with that with replacements, just curious.
Click to expand...
Click to collapse
If it's brand new RPMB should be flashed. Given that OP's is on 7 he should have no issue.
My refurb arrived with 7.1.2 already updated and the bootloader unlocked just fine.

hilla_killa said:
Can you swipe the switch in developer options to unlock bootloader and reboot and see if its still in the same position. I guess people have been having issues with that with replacements, just curious.
Click to expand...
Click to collapse
What am I looking for exactly?
Sent from my Nexus 5X using Tapatalk

negusp said:
If it's brand new RPMB should be flashed. Given that OP's is on 7 he should have no issue.
My refurb arrived with 7.1.2 already updated and the bootloader unlocked just fine.
Click to expand...
Click to collapse
Well I can't test that. I am on 8.0 now. As soon as I finished the setup process it already asked me to download and install 8.0. While that was downloading I checked the version which was 7.0.
Sent from my Nexus 5X using Tapatalk

Tidbits said:
Well I can't test that. I am on 8.0 now. As soon as I finished the setup process it already asked me to download and install 8.0. While that was downloading I checked the version which was 7.0.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
The Android version you're on is irrelevant.
Shut your phone down, then hold the Volume Down Key + Power Button until you get a scary looking screen with an Android. There should be a line saying "LOCK STATE: LOCKED", and if you have a somewhat old refurb it'll also have a line saying "NO RPMB".
However, since you said your refurb came with 7.0 I don't think it should be an issue.

negusp said:
The Android version you're on is irrelevant.
Shut your phone down, then hold the Volume Down Key + Power Button until you get a scary looking screen with an Android. There should be a line saying "LOCK STATE: LOCKED", and if you have a somewhat old refurb it'll also have a line saying "NO RPMB".
However, since you said your refurb came with 7.0 I don't think it should be an issue.
Click to expand...
Click to collapse
It's brand new 5X, And not a refurbished. This is what the bootloader says.
Sent from my SM-N950U using Tapatalk

Tidbits said:
It's brand new 5X, And not a refurbished. This is what the bootloader says.
Sent from my SM-N950U using Tapatalk
Click to expand...
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Yeah that's perfectly normal.

negusp said:
Yeah that's perfectly normal.
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Click to collapse
No idea why it flipped itself. Was fine in preview.
Sent from my SM-N950U using Tapatalk

Tidbits said:
No idea why it flipped itself. Was fine in preview.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
What camera/phone did you take that with? My 5X photos do this all the time. Like when I take a picture of a check for depositing on the bank app. I have to really put it vertical for it not to do that. Even at like a 45 degree angle it'll do that so I have to prop it almost vertical. I'm assuming you don't have another 5X that you used.
Oh, I forgot add I also received a new 5X as a replacement, but back in June. My theory is they were going through so many replacements they ran out of refurbs and they had already decided to stop selling it due to the obvious hardware issue. So they had no reason not to use up the new 5X's and I think they still had some coming on the boat.

Voicebox said:
What camera/phone did you take that with? My 5X photos do this all the time. Like when I take a picture of a check for depositing on the bank app. I have to really put it vertical for it not to do that. Even at like a 45 degree angle it'll do that so I have to prop it almost vertical. I'm assuming you don't have another 5X that you used.
Click to expand...
Click to collapse
I used my Note8 to take those photos. It is right side up in the gallery and when I share them elsewhere. Only when using Tapatalk it makes them upside down.
Sent from my Moto Z (2) using Tapatalk