I think that's specific enough - I'm kicking myself for this but I've got just as excited as everyone else about what is just another phone, techgasm indeed. However, now it's happened I'm going to embrace it.
Anyone heard anything from T-Mobile yet? I ordered mine on 22nd Feb, I've been receiving annoying weekly txts ever since telling me they haven't forgotten me, including one yesterday, I phoned 150 to ask when it was coming and they said shipping on the 16th. That strikes me as codswallop, no-one does anything on the weekend, and the phone call was so vague "Nothing on your record to say there are any delays" but no real info.
Anyone? Anything? Entitlement much?
And I'm even talking to myself - So the T-Mobile site has gone down, and there is no facility to have an online chat with someone (phone chat is utterly pointless). T-Mobile are WORSE THAN HITLER (unless it arrives today)
I think guys tmobile won't be delivering anything until 29th as no news of stock news available.
P4U do have upgrade stock ready for dispatch today.
flathunt said:
I think that's specific enough - I'm kicking myself for this but I've got just as excited as everyone else about what is just another phone, techgasm indeed. However, now it's happened I'm going to embrace it.
Anyone heard anything from T-Mobile yet? I ordered mine on 22nd Feb, I've been receiving annoying weekly txts ever since telling me they haven't forgotten me, including one yesterday, I phoned 150 to ask when it was coming and they said shipping on the 16th. That strikes me as codswallop, no-one does anything on the weekend, and the phone call was so vague "Nothing on your record to say there are any delays" but no real info.
Anyone? Anything? Entitlement much?
Click to expand...
Click to collapse
Welcome to my world.
There is only one reason & one reason alone that I am with T-Mobile & that is my fnf discount. If it was not for that I would have left them years ago.
When the phone went live on there website I called them to order the phone. After going through the plans I was told I could not order the phone !! Eventually I was allowed to order the phone on 1st March but only after being told I had to switch to ee to keep my discount ( nice try ).
So I have been trawlling T Mobile's social meadia & they are so full of it.
Anyway I got a message yesterday via the HTC facebook page that they were shipping phones to T-Mobile today. So I guess once they have put there logo & crappy software on the phone then you will get it.
Right, well I just got off the phone again because my last conversation wasn't in the least bit convincing but this time at least the chap was certain, T-Mobile don't have any in stock and won't have until the end of the month (it'll "definitely" be in my hand by the 1st April but that date is highly auspicious considering events thus far).
On the plus side he did credit my account with a £20 "good will" credit as I've been waiting so long. You might as well get onto them, see how many different answers we get and who gets the best goodwill handout.
flathunt said:
Right, well I just got off the phone again because my last conversation wasn't in the least bit convincing but this time at least the chap was certain, T-Mobile don't have any in stock and won't have until the end of the month (it'll "definitely" be in my hand by the 1st April but that date is highly auspicious considering events thus far).
On the plus side he did credit my account with a £20 "good will" credit as I've been waiting so long. You might as well get onto them, see how many different answers we get and who gets the best goodwill handout.
Click to expand...
Click to collapse
They have been rubbish!
I've been told twice on the phone i'll get mine next week - this morning they said monday - but seemed vague.....if I don't get it monday I will probably leave t-mobile...
I aso wonder what EE are doing to our phones that means w get them later than everyone else....
Anyone on T-Mobile had any news?
johnbrighton said:
Anyone on T-Mobile had any news?
Click to expand...
Click to collapse
I've literally just got off the phone to t-mobile and I've been told that they are out of stock of the HTC One.
I was also told that my HTC One was sold to me on Saturday when they did have stock and delivery is confirmed for the 19th, which is tomorrow.
Ass, elbow moment.
Sent from my HTC One X using Tapatalk 2
compact_bijou said:
I've literally just got off the phone to t-mobile and I've been told that they are out of stock of the HTC One.
I was also told that my HTC One was sold to me on Saturday when they did have stock and delivery is confirmed for the 19th, which is tomorrow.
Click to expand...
Click to collapse
I just called them.....got completely different story to you....
I've now been told they are expecting the stock NEXT week! After telling me several times that I would be getting my phone this week......and they took the money 2 weeks ago when I ordered......
I was offered no cash incentive for the delay or offer to refund the cost of the handset like others have had......i'm looking for a deal elsewhere me thinks!
johnbrighton said:
I just called them.....got completely different story to you....
I've now been told they are expecting the stock NEXT week! After telling me several times that I would be getting my phone this week......and they took the money 2 weeks ago when I ordered......
I was offered no cash incentive for the delay or offer to refund the cost of the handset like others have had......i'm looking for a deal elsewhere me thinks!
Click to expand...
Click to collapse
I was just told no idea! If it wasn't for my discount I would be dealing with p4u right now due to there shipping connections I think they are the safest bet!
Sent from my HTC One X using Tapatalk 2
Bebida said:
Ass, elbow moment
Click to expand...
Click to collapse
Ya think? I'm suspicious, too. Ring up, order it, no bother, turns up when it's supposed to?
Naaah.
I called back, asked for a tracking number, the Philippine? call handler hung up.
I called back, got through to a Scottish call handler who put me through to Customer Connect for a tracking number.
No tracking number because no stock in the warehouse.
An entry onto the computer system's Inappropriate Call Log has been made about the fact that I was lied to.
I'm escalating the matter for a discount/compo.
Bebida said:
I was just told no idea! If it wasn't for my discount I would be dealing with p4u right now due to there shipping connections I think they are the safest bet!
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Same - I am getting a good deal......but think it might be worth trying elsewhere....problem is I won't get such a good 18 month deal - really don't want 2 year contract.
I just wish they would be straight with us and tell us whats going on - you can tell when you call that they are fed up with us calling - i spoke to an Australian guy that I spoke to 2 weeks ago - he just keep saying things like we should be getting it next week or whatever - the really should know!
Should do a sweepstake on the stock update text I reckon 12.58 today!
Sent from my HTC One X using Tapatalk 2
Bebida said:
Should do a sweepstake on the stock update text I reckon 12.58 today!
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I will go for 12.15 pm
Saying that I did send an email to the "T-Mobile" hierarchy on Saturday detailing all the issues I have been getting in relation to this upgrade and I actually got a response yesterday say that they are looking into this.
So who knows
FUNKIT247 said:
So who knows
Click to expand...
Click to collapse
No stock as delivery to t-mobile has been pushed back to the 30th of March 'at least'
Customers "will not get their phones until April"
Bebida said:
Should do a sweepstake on the stock update text I reckon 12.58 today!
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I reckon 12:37
johnbrighton said:
I reckon 12:37
Click to expand...
Click to collapse
Ohh well I guess I was wrong 12.15 & no text
13:44, weighed in.
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johnbrighton said:
I reckon 12:37
Click to expand...
Click to collapse
I finally got mine at 3.40pm !!!
Related
What a big let down by htc brand,I was sell my iPhone 3GS to go for new desire HD ,And now they realise day can even 16.10.2010!hm? More than a week without any smartphone!on the handtec website on sunday they was information ship on week commercing 4th then I was think I will give a try new phone desire HD cos was very unsure what to choice iphone4 or new baby of htc,I decided to go for htc,and now not sure when I will have new phone week commercing 11th or maybe even later this month big let down for me,cos I was paying for something what I don't even exactly know when I will get it
Interested how many of ppl like me on here,feeling down by htc brand
Is that English? I'm confused...
Dude... wait for the phone or get another one.
Let the peeps finish their product!
Just life 2 weeks with
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gravis86 said:
Is that English? I'm confused...
Click to expand...
Click to collapse
Yes, he speak native English from England/Great Britain.
Lol. Anyway.
HTC behave similar to MS Xbox 360. I dunno why HTC can't do better.
Sites have been listing 11th October since the announcement, I don't see the big deal here. Any sites listing for earlier dates were simply wrong weren't they, unless we get any dates past the 11th.
Thanks Chronos12
On handtec was 4 october they was change this afternoon
mcclane said:
Dude... wait for the phone or get another one.
Let the peeps finish their product!
Just life 2 weeks with
Click to expand...
Click to collapse
No no way lol
mcclane said:
Dude... wait for the phone or get another one.
Let the peeps finish their product!
Just life 2 weeks with
Click to expand...
Click to collapse
It seems to be a Motorola, was my first one. LOL
Sent from my Desire HD using XDA App
you sir, are an idiot for falling for the retailers marketing scheme
Guyz, very obvious that the release date will be late and please, read the asterisk for conditions applied: The release date can be changed without notification... So don't blame anyone... HTC only said they will release it by October, which means any date in Oct will still be within the time frame they set... isn't it?
theclueless said:
you sir, are an idiot for falling for the retailers marketing scheme
Click to expand...
Click to collapse
How very rude are you! What you know about English market? If they take it pre order and money from your accunt they must supply you in 14 days with the product! If they don't they broken sales agreement and full amount must be refund?
neovisage.HD2 said:
How very rude are you! What you know about English market? If they take it pre order and money from your accunt they must supply you in 14 days with the product! If they don't they broken sales agreement and full amount must be refund?
Click to expand...
Click to collapse
I think you will find that they do not take any money until the phone has been despatched. The price is still not fixed! Thats how Handtec operate so im sure the rest are the same. In anycase, handtec stated first shipment due week commencing 4th October - which does not imply the 4th october.
From what i understand, HTC are shipping but to mobile phone networks first.
neovisage.HD2 said:
How very rude are you
Click to expand...
Click to collapse
Yoda! There you are!
Its really not a big deal, it arrives when it arrives. Christ you sound like a child of 8 that has been told Christmas is cancelled. Cool your jets sparky its only a phone. Believe it or not you still be alive, its not going to kill you waiting a few days.
I've pre ordered mine form Amazon and they don't take any money until its shipped. If you have fallen for another retailers tricks then that's really your problem. Play.com are also listing the 11th (they also dont take the money until they ship).
As for your garbage about supplying in 14 days - they cant supply if they don't have the product. YES if you ordered a Desire and it didn't arrive then you may have a point has the product is on the market - the HD and the Z are PRE ORDERS!!!! I've use Amazon for years and i trust them - i ain't trusting no company that "Claims" they will have it early
Splash
ardsar said:
I think you will find that they do not take any money until the phone has been despatched. The price is still not fixed! Thats how Handtec operate so im sure the rest are the same. In anycase, handtec stated first shipment due week commencing 4th October - which does not imply the 4th october.
From what i understand, HTC are shipping but to mobile phone networks first.
Click to expand...
Click to collapse
They was take it money already straight away on Sunday when I was place my order!!!!!
neovisage.HD2 said:
They was take it money already straight away on Sunday when I was place my order!!!!!
Click to expand...
Click to collapse
Who did you place your order with. You would have gone through the payment process, however no money should have been taken from your account.
neovisage.HD2 said:
Interested how many of ppl like me on here,feeling down by htc brand
Click to expand...
Click to collapse
Not me. Unlike you, I can read and through experience of living on the bleeding edge of gadgetry, I realise that release dates are never to be banked on.
Show me a link to an "official" HTC press statement claiming the HTC Desire HD would be released on October 6th. Or the 11th. Please - find me one. NOT a review/blog/ethusiast/seller website "claiming" it will be released on October 6th/11th. Show me the "HTC published link" that claims the phone will be released on October 6th.
ardsar said:
Who did you place your order with. You would have gone through the payment process, however no money should have been taken from your account.
Click to expand...
Click to collapse
Handtec took my money as well when I ordered it a week or two ago, however I'm unsure if that has something to do with it being an international order or not. Same has been said from other Australian customers on a different forum I'm on however.
I don't care...the exchange rates been good for us of later and it means I know what I'm paying rather than wondering or stressing about the exchange rate each day.
ardsar said:
Who did you place your order with. You would have gone through the payment process, however no money should have been taken from your account.
Click to expand...
Click to collapse
i was make it order via handtec!!!i have confirmation email with the payment,and on online banking showing me the money was take it already!!!
This thread is simply to poll the community about the deal. I'm just curious how many of us got it.
Since we're seeing some folks getting their tracking numbers (and some getting XOOMs now), please feel free to discuss shipping. There is a way to check it on Fedex HERE if you haven't gotten an email already. [EDIT] Detailed instructions HERE.
Oh, and just for fun...
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Yes and No.
I got in on the deal, but don't consider it closed until the unit actually ships at 25% off...
I don't think this poll should be up yet either. Since nothing has shipped, we really aren't 100% sure we "got in" on this deal in the first place. Once orders are shipped and credit cards billed, only then will we know who actually got 25% off and who didn't.
Right now it's just speculation, but anything can happen. They may honor them all, they may only honor up to a certain point, they may run out of stock and just cancel the remaining orders, or they may cancel them all.
It aint over until the fat lady sings, and it's awfully quiet right now.
pspycho said:
Yes and No.
I got in on the deal, but don't consider it closed until the unit actually ships at 25% off...
Click to expand...
Click to collapse
They already announced they are honoring the orders. I'm having some trouble getting a free case, as I was a charged for it. Battling cust reps right now and contacting corporate.
That's why I stated in the OP that this isn't about the shipping. It's just to see how many actually got through before they pulled the plug on the deal. If nobody has gotten their shipping confirmation by tomorrow, then I'll start worrying and have the thread closed, but for now, I'm trusting Moto to keep their word on actually honoring the deal.
There was an article posted on Droid-Life about this pricing error from Motorola.
Author said that Motorola had reached out to him and said that they would indeed be honoring these orders. Let's hope for the best!
droid-life.com/2011/02/24/tip-save-25-off-a-799-motorola-xoom-without-a-contract/
my first post so i'm not allowed to link, but check the above url
I just called Motorola and was told that my xoom was arriving today. I bought the xoom that i am on for my wife but once I found the discount code from Motorola, I couldn't resist not waiting for a wifi only edition. My total was 673 for 1 xoom, 2 portfolio cases and 1 free gel case plus free shipping. We will see if it arrives in an hour or so.
Sent from my Xoom using XDA App
colbyb25 said:
I just called Motorola and was told that my xoom was arriving today. I bought the xoom that i am on for my wife but once I found the discount code from Motorola, I couldn't resist not waiting for a wifi only edition. My total was 673 for 1 xoom, 2 portfolio cases and 1 free gel case plus free shipping. We will see if it arrives in an hour or so.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
When did you order that you are getting yours today. Did you ever get a tracking number?
I am so sick of these threads. I was on that forum 5 minutes after the main poster posted the coupon. I went to the shopping cart, added everything, then verified for everyone else that it was legit. I was planning on buying it after I got a response back from my work finance department, which they ended up taking one hour too long to get back to me and the deal was over.
I was upset about missing out on the deal for a couple days, but now it's just getting irritating seeing every other post about everyone that got the deal. Quit rubbing it in our face. Yes, it's nice that lots of you got it, and I'm happy for you. But I don't need to be reminded about how screwed the rest of us are spending $800 on it. I, for one, will be extremely happy once those do ship and we can stop hearing about it.
I did get in on the deal, but I feel you
Sent from my PC36100 using XDA Premium App
polo2883 said:
When did you order that you are getting yours today. Did you ever get a tracking number?
Click to expand...
Click to collapse
I placed my order on the 24th and never received a tracking number, which is why I called in the first place. We will see if it actually shows up today.
schnoz said:
I am so sick of these threads. I was on that forum 5 minutes after the main poster posted the coupon. I went to the shopping cart, added everything, then verified for everyone else that it was legit. I was planning on buying it after I got a response back from my work finance department, which they ended up taking one hour too long to get back to me and the deal was over.
I was upset about missing out on the deal for a couple days, but now it's just getting irritating seeing every other post about everyone that got the deal. Quit rubbing it in our face. Yes, it's nice that lots of you got it, and I'm happy for you. But I don't need to be reminded about how screwed the rest of us are spending $800 on it. I, for one, will be extremely happy once those do ship and we can stop hearing about it.
Click to expand...
Click to collapse
Ditto. And all of the people that got a $600 Xoom and they're *****ing about having to pay for a case or forgetting to add their case to their order. Give me a break.
I haven't seen ANYONE on this forum rubbing it in anyone's face, and that's not the intent of this thread. I just want to know how many people got one over on Moto. I'm sorry that you missed it. I've also missed great deals that I wish I would have been able to take advantage of, and yet the world didn't end because I missed them.
Last time I ordered from the moto store (early December) it took them 2 days to ship. (Moto Roadster) Ordered on a Wednesday, shipped on Friday, received on Tuesday.
BBruin66 said:
Last time I ordered from the moto store (early December) it took them 2 days to ship. (Moto Roadster) Ordered on a Wednesday, shipped on Friday, received on Tuesday.
Click to expand...
Click to collapse
Was that for standard shipping or next day shipping or etc...?
Jrockttu said:
Ditto. And all of the people that got a $600 Xoom and they're *****ing about having to pay for a case or forgetting to add their case to their order. Give me a break.
Click to expand...
Click to collapse
Bang on. They call up moto to complain! Unbelievable these people.
Sent from my MB860 using Tapatalk
eallan said:
Bang on. They call up moto to complain! Unbelievable these people.
Click to expand...
Click to collapse
I think we're all still fearing that Motorola might be withdrawing despite their "pledge to honor the deal". My credit card has not been charged as of this morning. But I'm optimistic!
i missed out on this deal and Google IO, wtf.
I think this is a sign...Steve Jobs calling me back to the Applesphere
eallan said:
Bang on. They call up moto to complain! Unbelievable these people.
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
While I did get in on it, I don't feel "entitled" like some do. I wouldn't try to get the free shipping if I forgot, or the case if it was out of stock. If I get it, I get it. If I don't, sure I'll be disappointed but it was a mistake after all, and I won't be calling and *****ing like I know some would.
Hell, people are boycotting motorola because they missed the deal! I just don't get the entitlement of today's society. I would hate to work for the unemployment or welfare office!
Sent from my PC36100 using XDA App
I ordered Thursday, payed for the 1 day shipping and live in Oklahoma. I have heard they will be shipping from or have shipped from Texas in previous threads. I hopefully will receive it today, hence why I paid for the one day shipping. It says on my order it shipped on the 24th, but I'm not buying it. My CC was charged Friday. Has anyone received on yet, and if so who is the carrier? If its fedex I may call the local office and see if pickup from the store would be acceptable tomorrow before my flight takes off around noon.
I've tried so many times but have been rejected every time. Anyone been able to successfully get an early upgrade?
Capt said:
I've tried so many times but have been rejected every time. Anyone been able to successfully get an early upgrade?
Click to expand...
Click to collapse
I did.. was eligible for full next april (2014), got the early upgrade $199.99 for phone plus $250.. they threw in a Beats PIll and phone case too. Im grandfathered into unlimited so i didnt care that i had to extend an extra year
i last early upgraded to iphone 5 in november and i was eligible for a full upgrade yesterday over the phone after a few threats of going to tmobile. maybe its because i have a premier acct? idk but it works every time a new phone i want comes out
its_dale said:
I did.. was eligible for full next april (2014), got the early upgrade $199.99 for phone plus $250.. they threw in a Beats PIll and phone case too. Im grandfathered into unlimited so i didnt care that i had to extend an extra year
Click to expand...
Click to collapse
It would have been nice if they had given it to you for just $200 and not another $250 on top.
I got an early upgrade was because my last phone lag and out of date software it was Samsung Galaxy Note 1 I upgraded to Galaxy S4....
I upgraded in December 14th, And Upgraded again Yesterday Took about 6 or 7 phone calls and them sending a few Note 2 replacements haha. But got it for $213 after TAx
hyelton said:
I upgraded in December 14th, And Upgraded again Yesterday Took about 6 or 7 phone calls and them sending a few Note 2 replacements haha. But got it for $213 after TAx
Click to expand...
Click to collapse
Wow, that's not even close to a year of usage and you got an early upgrade. What did you tell them? Nice.
Capt said:
Wow, that's not even close to a year of usage and you got an early upgrade. What did you tell them? Nice.
Click to expand...
Click to collapse
no Service issues. Which was mostly true though. Several Note 2 replacements and SAME issue kept happening Was not a network issue as did not happen on any other device I stuck my sim in. I think it had to do with the area and the phone not liking how it kept wanting to connect to LTE
I tried a few days ago by calling in but they wouldn't budge for me, my contract ends in Jun 2013. I just did a test call to my nearest ATT Company store & mentioned that I'm thinking of leaving to TMO if I wasn't able to get an early upgrade for $199. They basic said ok cya in not so many words but would be willing to do an early upgrade for $499. Very disappointed with this but their lost. I;ll try calling AT&T in a few days when I make up my mind in staying if I plan to stay with AT&T to see if I can get an early upgrade. I'll give it a few tries before giving up if they turn me down.
RMXO said:
I tried a few days ago by calling in but they wouldn't budge for me, my contract ends in Jun 2013. I just did a test call to my nearest ATT Company store & mentioned that I'm thinking of leaving to TMO if I wasn't able to get an early upgrade for $199. They basic said ok cya in not so many words but would be willing to do an early upgrade for $499. Very disappointed with this but their lost. I;ll try calling AT&T in a few days when I make up my mind in staying if I plan to stay with AT&T to see if I can get an early upgrade. I'll give it a few tries before giving up if they turn me down.
Click to expand...
Click to collapse
I think it depends on who speak with. There are some nice people who have no issues with giving early upgrades and then there are those who just don't care. Keep trying! It's been a year since I got my s3 and I want to get the s4 and I hope they give it to me.
Capt said:
I think it depends on who speak with. There are some nice people who have no issues with giving early upgrades and then there are those who just don't care. Keep trying! It's been a year since I got my s3 and I want to get the s4 and I hope they give it to me.
Click to expand...
Click to collapse
So true on who it depends you talk to & hope you get your upgrade.
RMXO said:
I tried a few days ago by calling in but they wouldn't budge for me, my contract ends in Jun 2013. I just did a test call to my nearest ATT Company store & mentioned that I'm thinking of leaving to TMO if I wasn't able to get an early upgrade for $199. They basic said ok cya in not so many words but would be willing to do an early upgrade for $499. Very disappointed with this but their lost. I;ll try calling AT&T in a few days when I make up my mind in staying if I plan to stay with AT&T to see if I can get an early upgrade. I'll give it a few tries before giving up if they turn me down.
Click to expand...
Click to collapse
Hey be patient. You cant always get your way. They gave you a date which is one month away. Are you going to leave every carrier that doesnt give you your way? Geez. Good luck in life with that kind of mindset.
My upgrade was supposed to be this September. But I got it for $199 at the store on launch.
I did. I've been eligible since January. Opened contract march of 2012. But after some bad customer service I'm getting my s4 delivered tomorrow free of charge.
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j510 said:
Hey be patient. You cant always get your way. They gave you a date which is one month away. Are you going to leave every carrier that doesnt give you your way? Geez. Good luck in life with that kind of mindset.
Click to expand...
Click to collapse
Seriously, what does life have to do with this?
anyways, If they don't want to give in to a loyal long term customer in good standing then so be it. I will leave any carrier if I find one that is cheaper for me & family & has better things to offer.
RMXO said:
Seriously, what does life have to do with this?
anyways, If they don't want to give in to a loyal long term customer in good standing then so be it. I will leave any carrier if I find one that is cheaper for me & family & has better things to offer.
Click to expand...
Click to collapse
Jeez u want to leave att because they won't give u an early upgrade? Lmao
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cdromo90 said:
I did. I've been eligible since January. Opened contract march of 2012. But after some bad customer service I'm getting my s4 delivered tomorrow free of charge.
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I'm jealous. Enjoy your new phone!
Walmart ATT mobility center moved my upgrade date from May 4th, to May 1st (today) and I got mine. Loving it so far. Can't complain about $168 at wally world!
I switched to AT&T from Sprint back on December 31, 2012. I got the Galaxy S III and last month I was having issues with making calls and getting GPS signal. After the troubleshooting failed, they went ahead and did a warranty replacement. When I got the refurbished phone, I told them that I wasn't going to accept it because someone returned the phone for a reason (and not to mention I hate the idea of refurbished phones as a consumer). After being transferred to several agents, one guy said he would send me a brand new Galaxy S III (unopened). In addition, he let me get an early upgrade to the S4. I will be selling me unopened Galaxy S III on Craigslist to make up the money that I spent on the S4 (not to mention a little profit).
Personally ill buy refurb over anything in most cases. Reason being most consumer electronics companies hand inspect/ fix returned devices broken or not! Meaning better quality control vs buying your new s4 of the assembly line which may or may have not been checked by a real human.. Think about it. Even though usually buying refurb results in worse warranty though..
Anybody know how to claim the offer from 3 when you have bought the G3? I didn't get any info when my phone was delivered today.
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Yay finally this info is public, I was told about it about a month ago from a certain Three employee that may or may not be featured in the tweet above
Thanks for the info is the watch not out till the 8th then?
ant78 said:
Thanks for the info is the watch not out till the 8th then?
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I believe the 8th is when the global services for the watch are opened so owning one before then won't get you very far anyway.
Lennyuk said:
I believe the 8th is when the global services for the watch are opened so owning one before then won't get you very far anyway.
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I bought my G3 from three last week and had no idea about this offer??
quasar99 said:
I bought my G3 from three last week and had no idea about this offer??
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I may be wrong, but I believe the offer was only open to anyone who pre-ordered the g3.
Lennyuk said:
I may be wrong, but I believe the offer was only open to anyone who pre-ordered the g3.
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I DID pre-order
quasar99 said:
I DID pre-order
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in which case show your receipt to a store from the 8th and they will honour the offer
I also did a preorder here on Vodafone spain d855 gold one with lg smartwatch and the lg g3 case for free only 300 units
Hope that i will be lucky . on 9/7i will have it and i will post some pictures here
Sent from my LG-F240K using Tapatalk
i went into three this morning and the guy there was adamant that I had to have pre ordered the watch at the same time I pre ordered the G3...
He wasn't going to budge, so i walked.
quasar99 said:
i went into three this morning and the guy there was adamant that I had to have pre ordered the watch at the same time I pre ordered the G3...
He wasn't going to budge, so i walked.
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should have got him to telephone HQ he would have been put right.
Lennyuk said:
should have got him to telephone HQ he would have been put right.
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he assures me he has....don't believe him though.
This was the Cannon Street store, and I have also had the same reply from the Holborn store. Canterbury say they will do it, but I can't get there for another week or so.
I phoned 3 myself and they were useless, because I upgraded in store, they tell me they are unable to provide any clarification.
quasar99 said:
i went into three this morning and the guy there was adamant that I had to have pre ordered the watch at the same time I pre ordered the G3...
He wasn't going to budge, so i walked.
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I had exactly the same. So I cancelled my contract with them
ant78 said:
I had exactly the same. So I cancelled my contract with them
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This "promotion" is a joke. I mean, at NO point when i was upgrading did they say that I had to pre-order both at the same time.
Did you have to pay any fee for the remainder of your contract?
This is from the Three website:
"Only £99 When Bought with LG G3*
*Once you’ve purchased the LG G3, visit one of our stores within 21 days to get the LG G Watch for only £99, which is usually £169 when purchased on its own. You must provide proof of purchase via your dispatch note/receipt with mobile number and ID.
The LG G Watch is available in store from the 8th July, but you can secure yours on pre order from 26th June in store."
It seems pretty clear to me, but apparently I am reading this wrong.
quasar99 said:
This "promotion" is a joke. I mean, at NO point when i was upgrading did they say that I had to pre-order both at the same time.
Did you have to pay any fee for the remainder of your contract?
This is from the Three website:
"Only £99 When Bought with LG G3*
*Once you’ve purchased the LG G3, visit one of our stores within 21 days to get the LG G Watch for only £99, which is usually £169 when purchased on its own. You must provide proof of purchase via your dispatch note/receipt with mobile number and ID.
The LG G Watch is available in store from the 8th July, but you can secure yours on pre order from 26th June in store."
It seems pretty clear to me, but apparently I am reading this wrong.
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My contract is only 7 days old! They just said return the phone then.
So I then rang again to the online team and they confirmed and apologized that the other staff haven't got a clue what they are talking about. She told me to go in-store from the with with my receipt to claim my watch
ant78 said:
My contract is only 7 days old! They just said return the phone then.
So I then rang again to the online team and they confirmed and apologized that the other staff haven't got a clue what they are talking about. She told me to go in-store from the with with my receipt to claim my watch
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well good luck with that. I tried this also, but he was adamant, even with a receipt and proof of what their website he wasnt doing it.
Ive had this problem went in this morning and refused to accept that this offer exists at all which was rather annoying tbh so i told them to ram it ill buy one online.
They also said that this offer was onky for pre orders and that everyone should of known about it at no point has 3 in my town ever advertised this offer or mentioned it when i got my phone ended up having a huge argument with the store manager telling him is useless and a joke then i showed him my tweets from here that i posted between my self and Brendan and he still refused to acknowledge the offer so i gave up.
E_Goldstein said:
Ive had this problem went in this morning and refused to accept that this offer exists at all which was rather annoying tbh so i told them to ram it ill buy one online.
They also said that this offer was onky for pre orders and that everyone should of known about it at no point has 3 in my town ever advertised this offer or mentioned it when i got my phone ended up having a huge argument with the store manager telling him is useless and a joke then i showed him my tweets from here that i posted between my self and Brendan and he still refused to acknowledge the offer so i gave up.
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I just spoke with "Sharon" at three on the phone. She confirmed that the watch should have been pre-ordered at the time i got the phone.
But, she has applied the £70 difference to my account so i can buy the phone at the full price and be no worse off.
My advice, speak with three, tell them whats happened and they should sort it out.
Good luck, took me a 30 minute phone call to get the resolution i deserved!
quasar99 said:
I just spoke with "Sharon" at three on the phone. She confirmed that the watch should have been pre-ordered at the time i got the phone.
But, she has applied the £70 difference to my account so i can buy the phone at the full price and be no worse off.
My advice, speak with three, tell them whats happened and they should sort it out.
Good luck, took me a 30 minute phone call to get the resolution i deserved!
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This is pretty stupid seen as they were not even offering the watch at the time most people pre-ordered!
Hey All!
I started this thread as I saw one similar for Amazon but wanted an area to discuss the recall specifically from Verizon as I have heard many different things and little information is available online as well as it keeps changing.
1st DiscussionI had:
I broke my Note 7 the same day Samsung announced the recall. Of course Verizonor Samsung reps were not helpful at all this day.
2nd Discusion:
A few days later I called Samsung and discussed what was going on and all they could say was to go through my carrier to see what procedures they have in place but they are taking them back in ANY condition.
3rd Discussion:
Called Verizon store and they said I couldexchange it or return it but had to be before Sept. 30th. I advised I think I was past due so he said i needed to be current. Ihad a rough chat after this as I explained I got a recalled device but they wont have replacement Note 7s by that time and if I return my phone I wont have one to use and the next best thing being the S7 Edge which I traded in my S7 for the Note 7 sowhy the heck would I go back to my original device that I owned and have to pay installments on it? I said this is all depending I can get current prior tothe 30th. He basically said good luck and that was that.
4th Discussion:
Same day I immediately called customer care and they toldmesimilar but turns out I wasonly 12$ past due smh.
5th Discussion:
Same day went down to the store and paid the 12$. Thinking I had no choice, Iexchanged my broken Note 7 for aNew S7 Edge. I was told once I exchanged it that was it and I cannot get the Note 7 when they recieve replacements. I told the lady I had no choice and made the switch.
6th Discussion:
Today I called customer care to make a payment and figured I would ask about the Note 7 again. This rep proceeds to tell me that even though I exchanged it for another device, I CAN STILL change it again for the Note 7 once available. She stated that the store rep advised incorrectly and that might have been the case at that moment in time but they have internal links and documents stores can reference saying we will replace it for all original Note 7 users regardless if they already exchanged it. So essentially she is saying I exchanged my original Note 7 for a new S7 Edge and can exchange it again for a new Note 7 once available.
I have read others being advised differently so post below your experiences and any related links or documents confirming my last discussion or call them yourselves and share what they advise to you!
I really hope I can get a Note 7 once available again as that is the phone I wanted and originally purchased but initial associates forced me to exchange by making it seem there was no other option on top of a strict deadline with 0 idea when new ones would be available.
She also said it would b3 possible to complete over the phone once they have replacement devices availablesoIcanavoid the storealtogether
just went into the store forsome accessories nasked again and he told me if i wanted the Note 7 I wouldve had towait that the rep over the phone was lying lol
such a mess and they cant gettheir facts straight
elliwigy said:
just went into the store forsome accessories nasked again and he told me if i wanted the Note 7 I wouldve had towait that the rep over the phone was lying lol
such a mess and they cant gettheir facts straight
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Should of told him he was lying and to do his damn job.
I exchanged my Note 7 for an HTC 10 on Monday 9/12, the lady that helped me told me that i could go back and exchange the HTC 10 for a replacement Note 7 once they get them in stock. She said it would be one to two weeks and that i would have to keep checking in to see if they had them in, there was no wait list or anything like that.
But you're right, the in-store people mostly don't know. i had gone the day before, Sunday 9/11, and the person i talked to that day told me that i would have to hold onto my original Note 7 till they got replacements, that they weren't doing any exchanges.
the_devastator said:
I exchanged my Note 7 for an HTC 10 on Monday 9/12, the lady that helped me told me that i could go back and exchange the HTC 10 for a replacement Note 7 once they get them in stock. She said it would be one to two weeks and that i would have to keep checking in to see if they had them in, there was no wait list or anything like that.
But you're right, the in-store people mostly don't know. i had gone the day before, Sunday 9/11, and the person i talked to that day told me that i would have to hold onto my original Note 7 till they got replacements, that they weren't doing any exchanges.
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yea man, theyre ridiculous for sure lol i am diggin the s7 edge but would definitely like to get the Note 7 back once in.. it wasnt our fault they recalled the device lol i am hoping when they get them in stock that i can just deal over customer service instead of the store.. he seemed oblivious still at the whole process.
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People in Canada can exchange today!
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Cbass15 said:
People in Canada can exchange today!
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Thing is how many were sold in Canada and they said up to 22,000 by end of month.
from what i have been reading on verizon forums I do believe you need to exchange your N7 for another device before Sept. 30th and once new N7 devices are available you can switch back.. ive been told this over the phone and many others onthe forums.. you can ONLY switch your exhanged "loaner" device for another N7 of course..
i really hope this is true and wish Verizon would post this process publicly if so
I just got an email from Samsung that retail outlets should have replacements by 9/21. Can't wait to dump this Verizon loaner.
guthrien said:
I just got an email from Samsung that retail outlets should have replacements by 9/21. Can't wait to dump this Verizon loaner.
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on phon3 with vzw tryna see if i can still exchange it, she dont know so contacting another dept to find out.. such a pita
That's for sure the case and they can jerk you around all they want but it will happen. When I exchanged my Note for the HTC 10 they didn't have a list or anything but I made it clear in no uncertain terms I'd be dumping it on their counter for a Note 7 the day they returned. They completely agreed but there was no system in place. They were confused despite there being others there doing the same. Just check in every day do they have it? Show up with your phone. Problems? Keep asking to speak to a manager. You're not going to get answers ahead of time because they just don't know.
guthrien said:
That's for sure the case and they can jerk you around all they want but it will happen. When I exchanged my Note for the HTC 10 they didn't have a list or anything but I made it clear in no uncertain terms I'd be dumping it on their counter for a Note 7 the day they returned. They completely agreed but there was no system in place. They were confused despite there being others there doing the same. Just check in every day do they have it? Show up with your phone. Problems? Keep asking to speak to a manager. You're not going to get answers ahead of time because they just don't know.
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after an hour n 20min., she called the store and then in their policies it clearly states we can exchange n7 for another "interim" device and back to the n7 when available.
you can even trade the interim device for another non n7 but in that situation it would be a restocking fee.
she clearly documented my account with the store rep and their managers nameand all the details. I also recorded the entire conversation this time.
she also said vzw is supposed to notify us when they have them no later than the 21st but i surely will call them every day lol
luckily she called my store so when i go in i have names and documentation on my account.
the interim phone does need to be in good shape so dont damage your "loaner" lol
Nice. I have my loaner in a box, I hated it. I only kept it so I wouldn't get jerked around getting my 7 back. I do not believe they will call us, every news report said Verizon won't have a replacement for everyone on first pass and knowing them they will sell them to new customers too. I'm sure they had the largest initial sell through.
guthrien said:
Nice. I have my loaner in a box, I hated it. I only kept it so I wouldn't get jerked around getting my 7 back. I do not believe they will call us, every news report said Verizon won't have a replacement for everyone on first pass and knowing them they will sell them to new customers too. I'm sure they had the largest initial sell through.
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hopefully everyones buyin the Apples lol. i broke my initial n7 so best believe i bought a glass protector and a otterbox defender for my interim s7e just in case lmao
They still have no idea when they will be in. Could be up to a month is what she told me on phone despite Samsung's email. This whole experience has become so frustrating, maybe a different phone is the right idea. I had a moment of madness where I thought I'd go get the 7Plus to spite...myself? Ugh.
guthrien said:
They still have no idea when they will be in. Could be up to a month is what she told me on phone despite Samsung's email. This whole experience has become so frustrating, maybe a different phone is the right idea. I had a moment of madness where I thought I'd go get the 7Plus to spite...myself? Ugh.
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never would i even consider lol. if anything id go to another android.
they said no later than 21st and stores should have em as early as next week.. hopefully theyre being overnighted by Samsung lol
elliwigy said:
never would i even consider lol. if anything id go to another android.
they said no later than 21st and stores should have em as early as next week.. hopefully theyre being overnighted by Samsung lol
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21st is next week :silly:
jjayzx said:
21st is next week :silly:
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it says specificaly "no later than September 21st." they make it sound like they might be available prior to that day
elliwigy said:
it says specificaly "no later than September 21st." they make it sound like they might be available prior to that day
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I just thought that you thought 21 was farther away. But yea some places might have it Monday the 19th.